BlackBerry smartphones HELP! My email accounts to manage has been removed by updating!

Hello

I was going to change the setting for one of my accounts on my Torch. I tried the installation application to do this and when I try to open the section that says "manage email accounts" I received a message that I needed to update this software... .so I admitted it and in the download process, asked me if I wanted to replace the old version with the new... I admitted it. The download process could not be completed... whose know why! ?? And now I can't access the emails or adding new accounts management application because the application has disappeared! It has been deleted in the process!

Help! How can I fix!   :-(

Do not worry, I'll have you to spot and exploit again at any time.

Connect your phone to your PC via USB and open BlackBerry Desktop Software.  (If you have not installed, go to www.blackberry.com and look up under Apps & Software).  Open Desktop Software and do a data backup.  Once the backup is complete, click on the device in the upper part of the BDS and update the menu drop down.  If you already have a backup of the data on your phone, choose device and then restore instead of the device and then update.

If you chose the Update menu: you can say that your phone is already up to date.  If so, look for and click on see the other Versions.  When it opens, make sure that your current version is checked and click on update.  This will restore your Setup email on your phone application icon.

If you have chosen the recovery menu: there will be a list of backups that you have made on your phone.  Choose the most recent (top).  Once activated, click on restore and your email application icon will be set up once more.

Let us know if that helps you.

Tags: BlackBerry Smartphones

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