BlackBerry smartphones separating corporate email accounts

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• Message from recvd 8700 blackBerry Smartphones that enabled email accounts

  I have a 8700 Blackberry on T-Mobile. v4.1.0.346

  Yesterday I received messages from the activation server for each of the accounts already active e-mail on the device.

  "Congratulations, you have successfully configured (my email address) with your device Blackberry (R). You should start receive new messages in about 20 minutes. »

  Another thing that happened: I have all the hidden accounts and access messages with the mailbox icon. An icon previously hidden from one of these accounts became visible.

  My concern is that there may be another Blackberry device, access my accounts. It never left my physical control.

  Appreciate your help with this problem.

  Thank you

  Hello whitmanrf,

  Welcome to the community of BlackBerry Support Forums.

  Activation congratulatory messages that you received on your BlackBerry smart phone mean that email Service books were re sent to your BlackBerry Smartphone.

  An icon of electronic mail can become visible again as long as new service books were received by the BlackBerry smartphone or because of the theme settings.

  Thank you

• Business of blackBerry Smartphones and Gmail Email accounts

  I have a company for work email account and a Gmail account on my Blackberry.  Messages to my Gmail account, go to my company.  This can be corrected?

  On a BES when there is not a way to separate the messages. They all go in the Messages icon as well as in individual email account icons.

  Check out this post for workarounds: http://supportforums.blackberry.com./rim/board/message?board.id=8300&message.id=5128&query.id=243505...

• BlackBerry smartphones CANNOT access EMAILS ACCOUNTS

  When I go into setup I can't access my email accounts. I had them in and work stellar until I upgraded to 6.0. Any help would be greatly appreicated.

  While I can't tell you why this is happening (or even give you a response to access on your phone), I can tell you that Verizon has a site of BIS self-service where you can add, delete, and modify accounts e-mail on your BlackBerry.  Yes, it does not mean go you online and do it from there, instead of directly from your phone, but at least you will be able to manage your accounts, considering that right now, you can't.  Contact Verizon to access the site.

  I hope that I've been helpful to you.

• BlackBerry Smartphones disable an email account during the holidays

  Hello world

  I'm going on vacation tnite and let me know how I can disable an e-mail on my blackberry account? (I don't want to remove the account)

  I would like to receive only the email coming from my personal email acocunt but not my work one...

  Thank you very much for your help,

  Arnaud

  You can't easily.

  You could ask your BES administrator to disable it for the holidays, on the one hand.

  Or you can ignore it.

• BlackBerry Smartphones outlook express email to work

  I can't see the images that come to my blackberry to my express email account of prospects for work, any suggestions?

  I have the 4.3

• BlackBerry Smartphones separating e-mail personal work email

  I have 2 personal email accounts and an ACCT of work.  Each staff acct has its own icon on the desktop that I use to view the Inbox for this account, and that shows when I have the new msgs.  I would like to continue this.  But I would like to stop the personal email appear in my list of main message so that only the work email appears.  Is this possible?  I use a BlackBerry 8820.

  Thank you

  Hi and welcome to the Forums!

  By default, BES email is made only in posts emails BIS icon/App are placed in their own icons, but they are still contained in the main Messages application. This is how it works by default. It is not redundant - rather, think that Messages like the Tote place, with the BIS independent icons being a filter, traction (from message) to them only messages that relate to them... but if you act on an e-mail (read, delete, etc.) in one, the change will be reflected in the other.

  Your BES Admin can push an E-mail BES icon only to your device. This solution is free, but must be conducted at the level of the BES server and will affect all users on the BES server.

  • http://www.BlackBerry.com/BTSC/KB15003

  Or you can get the application to empower BES Inbox. This solution costs (per user), but does not require a change at the server level and affects only a single user.

  • http://www.getempower.com/Empower_BES_MailBox.php

  Neither solution would do anything on Messages - will continue to contain what it contains today. All they will do is activate an additional icon on your home screen that is a filter for your BES emails only. You can hide or move the Messages icon/app out of the way, but beware - there are more that just the emails that arrive in Messages... it will come a day when you have a new message indicator and only by digging through Messages that you will be able to find this message.

  I hope this helps explain how it all works!

  Good luck!

• How can smartphones blackBerry I delete an email account please

  Hi I'm new to BB, I added an e-mail are no problem, but I want to delete it! and use another one, as all spam and spam is coming through, any help would be much appreciatted.

  Likewise, you have added the account, find your icon on the device for the personal e-mail configuration and connection and delete this account.

  KB03087 How to set up the services of e-mail on the BlackBerry smartphone and your computer using the BlackBerry Internet Service

• Messages of Smartphones from blackBerry folder has one email account

  I have not seen this problem.

  I have 3 email accounts, and I have an icon for each.

  All of a sudden, my records for all 3 e-mail accounts, SMS messages and display only incoming emails for one of my 3 email accounts.

  The icons are stove display how many new messages is in each e-mail and SMS accounts. However, when you click them they go on the account of an email that clearly "took over" the other email account and SMS folders,

  Any weird problems like this, first make a restart: with the phone smart BlackBerry turned on, remove the battery for a minute and then reinsert the battery to restart.

• BlackBerry Smartphones not receive emails on my BB Gmail :(

  Hello today I install both my Hotmail & Gmail on my BB Bold 9780 accounts. I received the confirmation emails "Activation on the server" in the two accounts on my BB so I assumed that everything has been done successfully. Fake! Hotmail works very well. I am able to send & receive the BB with no problems & receive emails in both my Inbox via hotmail.com & on my BB. However, the Gmail account, is another story. I am able to send using the my BB Gmail account & I get in my Inbox via gmail.com only! I sent emails at random my gmail.com Inbox just like a test & still only received in the Inbox via gmail.com & not on my BB. I don't know why were there to Gmail security changes that can cause this problem? Any help would be appreciated as my Gmail account is my main account for business related emails so I always need to be connected. Thank you.

  Hi Ms_SoSo

  Please try this sequence and see if that helps.

  1 - first record your PDA to your network.

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • You expect a registration messages in your Inbox messages.

  2 send your Service book

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Wait until you receive the registration for each email message on your message box

  3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

  Try it and tell us.

• Response of the blackBerry Smartphones can not email!

  Suddenly, since I've updated my BB 8520, I find I can send and receive email - but do not answer them!  Any ideas as to why?

  Hello and welcome to the community!

  After updates or then get email of wobbly, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry Smartphones Delete e-mail accounts

  How can I delete email on my Blackberry Bold 9650 phone accounts?

  Hi and welcome to the Forums!

  Here's a knockout who explains that:

  • KB16384 Deletion of a BlackBerry smartphone email account

  I hope that it contains something useful

  Good luck and let us know

• BlackBerry® Smartphones getting fake email

  Hello:

  I seem to be getting the wrong email. It seems an ENCORE in Bournemouth in England is send someone elses email to my PIN in the Canada. I sent emails to person to get his BIS to stop, but she did not. I don't think she even knows or cares. What to do. It makes me crazy with 50 emails a day.

  To clarify, e-mails are sent to any PIN code. Rather, BIS pulls e-mails from an e-mail server and pushes them to the Messages of BB app under this integrated email account via BIS BB (for example, the e-mail on the device Setup Wizard). So, if you have only your GMail integrated with this BB, it must have some sort of redirection rule of sending emails to your GMail (which would be strange, indeed, I think)... but not to your BB PIN, for real emails don't get shipped PIN, only on the e-mail address.

  Either it was not a new device but rather was used and was not properly cleaned of all configurations before being sold... and you're the unlucky recipient of a sloppy seller does not complete what they need to do:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  To be sure, check inside the e-mail Setup Wizard and see what you have there... If you only have your GMail account, then something really weird happens... and I recommend to contact the seller and make them apply to 'new' State they represented as height (note that is what matters... packaging can always be made to air well... only the issues of representation of sellers).

  You can try the steps from the buyer in the KB above... but from what you describe, I honestly have very deep concern now on the total utility of this unit for you... He would never properly and fully usable.

  Good luck!

• BlackBerry smartphones are not emails

  As of this morning, I receive emails on my phone.  I have two accounts e-mail set up on my phone and no one receives e-mails.  I know I should be because I get them on my laptop.  I can send emails from an account, but I can't receive them.  I contacted AT & T (my service provider) and they couldn't help me.  They gave me a number of support for Balckberry (877-255-2377), but I was unable to get through.

  Hello and welcome to the community!

  I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for official support... but...

  bwhuey wrote:

  I contacted AT & T (my service provider) and they couldn't help me.  They gave me a number of support for Balckberry (877-255-2377), but I was unable to get through.

  It's very very interesting... I suspect the one who talked you to ATT was not (I'll be gentle) adequate training. Contractually, end users have no way to try to contact BlackBerry directly for anything (well, not for free). Rather, the carrier should worsen your BlackBerry case and provide you more information (for example, a file number)... but just to give you a phone number means (I'm sorry), the person gave you att, because this isn't how the support system. And it's actually a bit surprising... all the reports I've heard indicate ATT to get a best trained support groups for BB to anyone... but maybe they skate.

  In any case, if the above does not work, their ring upwards and insist that they solve it correctly. Emphasis first to be transferred to the personal support of BB dedicated ATT (I think they have such a group) because it is also a mandatory step before be remounted for BlackBerry (but correctly... not the way you describe).

  Good luck!

• BlackBerry Smartphones Reg: Deactivation of account business

  Hello

  Please help me to disable my business account. My business account is disabled in my company, but also my network provider. The problem is that my mobile content protection is turned on with the password. I can't able to disable. I thought that once my business account is disabled it will be automatically solved. But still I am facing the problem.

  I need the solution for the following

  1. how to disable business account?

  2. how to remove the protection of the content?

  Hello mc_selvendran

  Currently using this device purely for personal purposes?

  mc_selvendran wrote:

  Please help me to disable my business account. My business account is disabled in my company, but also my network provider.

  But... If your company account is already disabled then why you feel that it is actiavted yet? Is it because you are unable to delete the content protection?

  If so refer to this Knowledge Base, and to follow this suggestion, but first make a backup of your device:

  KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

   

  But please note after a factory default reset while restoring your data from your backup to restore only your Contacts, calendar entries, memos, etc. Selective restore but don't restore all of these other backups these COMPUTER strategies which you deleted also restore again and you must follow the KB above again to remove COMPUTER policies.