BlackBerry smartphones help try to contact technical support

Im having an absolute nightmare with my blackberry to the min. my app world has disappeared since I did the recent update vers.60 and everything I try I can't get it back. Im trying to contact support and it asks me for a partner code and a case of partner id. I don't have any idea what it is. It leaves me to proceed with the form without it. can someone tell me what this is or if anyone can help me with my problem it will be greatly appreciated.

Thank you

Can you delete app world and reinstall?

Remove the apps:

http://helpblog.BlackBerry.com/2011/07/how-to-delete-BlackBerry-apps/

install:

Go to mobile.blackberry.com from your phone, then click on visit blackberry app world

Tags: BlackBerry Smartphones

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