BlackBerry Smartphones how linking contacts?

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• Wipe data security blackBerry Smartphones - how to restore the mail application?

  Feature: BB Torch 9800.

  Provider: t-mobile.

  I had problems with my gmail set up.  I could not send / receive.  Message "blocked service."

  I did a Wipe of security under option.  Now, my Mail app icon is gone.

  If I go into setup - mail accounts, I see the Internet mail option.  It asks me to enter the account of the company, I do not agree.

  1. how to restore the Mail app?

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  Thanks for your help!

  Hello and welcome to the community!

  email_dc wrote:

  1. how to restore the Mail app?

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot-~ 5 minutes...
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  email_dc wrote:

  1.

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  There are several methods (which, BTW, no I believe to be useful to your situation):

  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data
  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe
  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  • KB29847 How to charge a BlackBerry smartphone without using the BlackBerry Desktop Software

  email_dc wrote:

  1.

  2.

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  N ° of BB devices lack a complete email client on them. Instead, they depend on the BIS service to provide messaging functionality. BIS is active when you have also listed Internet/personal email where you currently see only Enterprise. All services of BIS, are sent to the device via data carrier network... contact them are therefore the right approach to discover why their network is no longer to deliver to you the services that you pay for.

  Good luck and let us know!

• BlackBerry Smartphones how restore server BB Phone again BB 9720

  Hello

  I need help. I just got a new 9720 BB after that my old BB 9220 phone stopped working. Before the old defective phone, I got my data backed up on the server by using BB BB protect.

  I signed into my new BB using my BB ID and my BBM restored 9720 my BBM contacts. However all data like contacts, Notepad, messages, e-mails and whatsapp are not restored.
  Whenever I go to BB protect app, it does not give me the option to restore, rather they want to back up my current phone.

  Can anyone help me to restore all my data saved on my old BB Phone on the BB to BB Server protect in my new BB Phone?

  Hello fsina

  Sorry, I use no more BBOS device, but you can find something useful in this article: How to use BlackBerry Protect to restore data to a BlackBerry smartphone

  Good luck.

• BlackBerry Smartphones how can I do a factory reset without going into the blackberry software?

  Hello

  My Blackberry Curve 8520 I just "App Error 523".

  Whether the bust means that I have to do a FACTORY RESET, but I was wondering how to do this without using the Blackberry Desktop software?

  I wonder if the blue keys inside Blackberry anything on this subject.

  What blue keys inside?

  You'll need a Windows PC. Period.

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Congratulations! Just unplug and let the process finish completely.

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.

  BlackBerry Device Operating System downloads: http://www.blackberryforums.com/blackberry-device-specific/
  Simply select the model of the device in the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

  *****************
  IF the above does not work or help, you need to use JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:

  Download JL_Cmder http://www.blackberryforums.com/rim-software/18789-jl_cmder.html
  or download BBSAK http://bbsak.org/download.php

  If JL_Cmder does not work, you can try this:
  KB10144, http://www.blackberry.com/btsc/KB10144
  and this: KB20371 http://www.blackberry.com/btsc/KB20371

  Additional information:
  http://www.BlackBerry.com/BTSC/KB24395 "Error 523", "App Error 523", or "JVM 523" is displayed on the BlackBerry smartphone

  Item number: http://www.blackberry.com/btsc/KB10144
  KB10144 how to force detect the BlackBerry smartphone using the Application Loader

• BlackBerry smartphone how to install the new language? == > french

  By mistake I delete all my blackBerry Bold 9900 formulations.

  Rest than English.

  I would add yet another language ==> french example...

  In desktop software, I don't have in Applications: "Language and support of entry" to choose...

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.
  • Use this KB to help you choose the good alternative OS to include the language you want:
  • • Article ID: KB05305 Location of support for BlackBerry smartphones

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue. During the process, when it presents you with the screen of the things Application Loader to install on your device, make sure to develop options and select all items that relate to your desired language.

  Once the operating system is loaded, you can proceed with the activation of the language you want and restoring your backup (on the device).

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry smartphone how to remove a star of gold on my home screen

  Hi, I need help to remove a gold star that appeared on my home screen, I already checked my messages and read the star checked, but I removed it until I was able to open the link... Any ideas?

  I have a blackberry curve 8520

  Thank you

  Hello Chantal96

  Welcome to the Forums of the BlackBerry Support

  If you have already read and deleted then you perform a traction battery restart after that, most often those are sort of kind of notification of update of the entire application you have installed on your device. You can open BlackBerry App World. Go to My World and check if updates are available for all apps.

  Or visit this Knowledge Base:

  KB21879 : How to search messages unread on the BlackBerry smartphone

• BlackBerry smartphone how to remove it from my Torch 9800 policy

  I have a Torch 9800 formerly - used for emails from the company. According to our company policy, there was a COMPUTER policy that is installed on the device where would force the user to set password protecting the unit.

  Now, this device has been removed and I like using it only for regular phone calls like so no password protection. My question is:

  How to remove the it strategy of the device?

  I tried to slide the unit several times, but the policy still exists. Need help...

  Hi dontsou

  Welcome to the Forums of the BlackBerry Support

  Now, if you have this device, first make a backup of your contacts using Desktop software then first try this Knowledge Base:

  KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

   

  After a reset, please note not all restore from your backup, restore only you contacts, entered in calendars, Memo, etc. Otherwise these strategies COMPUTER can be restored on that device and you must repeat these steps...

• BlackBerry smartphone how to remove my Torch 9800 IT strategy, or how to reset the unit to the factory settings

  
  

  See the article in the Knowledge Base RIM here for more information about how to remove an it strategy. See method 3 in the link:

  KB14202 How to remove a policy from IT to a BlackBerry smartphone

  Read this article from RIM's Knowledge Base to reset your device to factory settings.
  KB18998 How to reset a factory default BlackBerry smartphone

• BlackBerry smartphones how stop SPAM?

  My business has migrated to Exchange to Google Mail.  I have disabled the link between Exchange and my 8820, then GMail App. installed Google Viola, my GMail is synced with my BB.  So I downloaded Google Sync to get my calendar to synchronize, but now I get hundreds of emails from 'network '.  I found a few articles from the KB and tried these, but the instructions do not match my menu options.  How to stop the madness?

  Normal 0 false false false MicrosoftInternetExplorer4 st1\:*{behavior:url(#ieooui)} / * Style Definitions * / table. MsoNormalTable {mso-style-name: "Table Normal" "; mso-knew-rowband-size: 0; mso-knew-colband-size: 0; mso-style - noshow:yes; mso-style-parent:" ";" mso-padding-alt: 0 to 5.4pt 0 to 5.4pt; mso-para-margin: 0; mso-para-margin-bottom: .0001pt; mso-pagination: widow-orphan; do-size: 10.0pt; do-family: "Times New Roman"; mso-ansi-language: #0400; mso-fareast-language: #0400; mso-bidi-language: #0400 ;} "}

  Step 1

  ----------

  All the books of office service remove the BlackBerry smartphone.

  1. in the start screen on the BlackBerry smartphone, click Options

  2. click on Advanced Options

  3. click on maintenance book

  4. in the list of service books, select the desktop [CMIME] service book

  5. display the menu and select Remove

  6. in the list of service books, select the desktop [CICAL] service book

  7. display the menu and select Remove

  Step # 2

  ----------

  If installed desktop manager with option integration with "Blackberry Enterprise Server or BlackBerry Desktop Redirector" then it could happen. If either of the e-mail or redirector settings is displayed, BlackBerry Desktop Manager to uninstall or change the configuration of the BlackBerry Desktop Manager to support the BlackBerry Internet Service.

  In your PC Go to Control Panel -> click on Add/Remove Programs -> select Blackberry Desktop Manager -> click on Change/Remove -> click on modify-> then select the check box for Enterprise Server/redirector instead check the box next to Blackberry Internet Service.

  This should solve the problem.

• BlackBerry Smartphones lost all contacts during software update

  Hey I've just updated v4.6 on my "BOLD" and now I can not find my contacts... info calendar and Outlook still there but all my contacts were lost... Help!

  Thank you

  Hello and welcome!

  Depending on how you did the update, it may have created a backup file on your PC. If you did the update via attached USB on your PC (for example, no OTA), search your hard drive for a file with an extension of the RPI (*.ipd). Inspect the results (date/time of the file) and choose the one to use in the restore. Then, run the DTM software and perform a selective restore:

  • KB10339 How to restore data from a backup file to the BlackBerry smartphone

  If you update OTA or skipped the backup office during the update, then I'm sorry for your loss, but there is nothing to do.

  Best.

• BlackBerry smartphone how to recover lost data from blackberry phone?

  Hello, I deleted some photos on my Blackberry phone, how do I get back them? I have no backup!

  Jackrouslly wrote:

  What data recovery app will be working with me?  Please recommend some, thanks!

  If you use Blackberry Priv, you can try some android data recovery app, which you can find similar applications on Play store and google. I am currently using it, which has helped me recover deleted contacts and text messages. You can have a try: http://www.androidphonesoft.com/resources/recover-lost-contacts-from-android-phone.html

• BlackBerry App BlackBerry-support - how to contact?

  Hello

  I recently I forgot my password for the BB AppWorld and more don't know the answer to my security question. I tried everything, but do not succeed.

  How can I get in touch with the BlackBerry to get my account unlocked and a new password? There is no link or comment on the BlackBerry-Help-Pages to find.

  I have to recover because of the series of applications that are only stored keys...

  Thanks in advance!

  Evil

  Hello and welcome to the community!

  Please see this post "sticky" for useful information about your situation BBID:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-world/how-to-regain-access-to-your-BBID/TD-p/25467...

  In addition, please see this "sticky" post, and the son to which it connects, for more useful information to guide you as you go in search of formal support:

  • http://supportforums.BlackBerry.com/T5/social-lounge/how-this-site-and-formal-support-work/TD-p/2540...

  I hope that this information will be useful to you.

  See you soon and good luck!

• BlackBerry smartphone how to find BlackBerry backup voice note files?

  I don't know where my BlackBerry backup files are?  If I find I can look to see if a series of voicenotes I did in October/November is there & can I restore these?

  Hello

  Voice memos are not elements of database and therefore are not part of the backup procedure... see this:

  • KB03974 List of database for the blackBerry smartphone

  These databases are what manages the backup process. With some versions of the Desktop software, you could include the content of the memory of the device... so if your voice memos were stored there, then they should thus be included in the backup file... and you had a selective memory of the device only restore to restore (keeping in mind that it will restore ALL the memory of the device not only the voice Notes).

  You can use a drive IPD/BBB, part 3 on your PC... I heard good things about MagicBerry... to analyze your backup file to see exactly what it contains.

  If the files in question are not contained in the IPD/BBB file and were not copied separately (for example, via the mass storage Mode) to the PC, then if they are also cleared from the BB, then files are unfortunately gone for good.

  Overall, my own personal for my weekly Desktop software backup process is to make the backup with the desktop software, but then more, via the mass storage Mode, copy all the contents of my device memory and Media Card on my PC as well... just in case... you never know what might happen. Oh... and I included a manual backup of my BBM contacts to my media card as well.

  Good luck!

• BlackBerry Smartphones how can I fix my frozen blackberry curve?

  Everyone says the battery and put it again, but it is still frozen. someone please help! I need my blackberry working!

  LaDaesha wrote:

  Yes I had downloaded a music downloader app and now the screen is frozen saying loading. and I can't use the phone.

  Start your smartphone in safe mode, and delete this app. And then see if the problem persists.

  See: How to start in Safe Mode BlackBerry smartphone

• BlackBerry smartphone how to move incoming emails to Custom application folder

  Hello

  Please someone give me soloution of the programaticaly application how to move incoming emails to custom. Please its too urgent in my project.

  Hi mohdfarhanakram

  Automatically move e-mail messages to a different folder is available only when you're using BlackBerry® Enterprise Server.  Messages will be filtered on the mail server but would appear in these folders on the BlackBerry® smartphone.

  I hope that answers your question!

  Thank you