BlackBerry smartphones, I can't do the eyebrows of web pages

I used to be able to web pages on my Curve 8520's eyebrows. I put a few bookmarks and used almost every day.

However, I can't reach all web pages these days.

When I click on one of the favorite web addresses, screen turns white and loading bar appears at the bottom of the screen.  Wait and wait, but nothing lights up. Even the bar of loading stretched at full length, the screen is always blank.

They required help from Twitter, my PIN to fix the problem.  Is this fair?

Help, please.

Hello dands2001

Welcome to the Forums of the BlackBerry Support

First of all, try on your home screen, open your browser > press the Menu key > Options > scroll down to clear browsing data (mark all fields) and then click clean now. Once it is perform a battery pull by removing the battery while your unit is powered, wait a min. then reinsert back. After the restart it try again.

dands2001 wrote:

They required help from Twitter, my PIN to fix the problem.  Is this fair?

If your device PIN BlackBerry help application then Yes you can go forward,

Tags: BlackBerry Smartphones

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