BlackBerry smartphones I can't understand what my phone is signaling

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  Hi, here you go:

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  Hello

  I suggest you try the given below steps that would help you to view the details of the driver.

  (a) type devmgmt.msc into the search box start and press enter.

  (b) in the Device Manager, right click on the device you need to display the version.

  (c) select Properties.

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  Hope this information is useful.

• Impossible to uninstall a program because Windows install indicates another program is being installed, but I can't understand what is being installed.

  I'm having a problem updating iTunes.  So, I thought I would try to uninstall the program; but I get a message from Windows Installer says that another program is being installed.  Please wait until the installation is completed, and then try to reinstall this software.  I can't understand what it could eventually settle.  Even when the computer is restarted, I get the same message.  Anyone know how to fix this?

  Hello

  You have a few options:

  1. use the free version of Revo Uninstaller to remove iTunes:

  http://www.revouninstaller.com/revo_uninstaller_free_download.html

  2. follow the information from Apple to uninstall, and then reinstall iTunes:

  http://support.Apple.com/kb/HT1923

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  See you soon.

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  Original title: I have a question!

  Use Compatibility Mode see the video

  http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows

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• BlackBerry smartphones I can uprade my 9630 to BB OS7?

  Hello

  I have 9630 smartphone with v5.0.0.975

  Can I take it OSv7 or 6?

  Hello and welcome to the community!

  OS5 is the best operating system for your BlackBerry 9630.

  Your BlackBerry 9630 supports not just any what higher OS then OS5, there are not the required minimum hardware requirements and memory to run the OS 6 or 7.

• BlackBerry Smartphones how can I do a factory reset without going into the blackberry software?

  Hello

  My Blackberry Curve 8520 I just "App Error 523".

  Whether the bust means that I have to do a FACTORY RESET, but I was wondering how to do this without using the Blackberry Desktop software?

  I wonder if the blue keys inside Blackberry anything on this subject.

  What blue keys inside?

  You'll need a Windows PC. Period.

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Congratulations! Just unplug and let the process finish completely.

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.

  BlackBerry Device Operating System downloads: http://www.blackberryforums.com/blackberry-device-specific/
  Simply select the model of the device in the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

  *****************
  IF the above does not work or help, you need to use JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:

  Download JL_Cmder http://www.blackberryforums.com/rim-software/18789-jl_cmder.html
  or download BBSAK http://bbsak.org/download.php

  If JL_Cmder does not work, you can try this:
  KB10144, http://www.blackberry.com/btsc/KB10144
  and this: KB20371 http://www.blackberry.com/btsc/KB20371

  Additional information:
  http://www.BlackBerry.com/BTSC/KB24395 "Error 523", "App Error 523", or "JVM 523" is displayed on the BlackBerry smartphone

  Item number: http://www.blackberry.com/btsc/KB10144
  KB10144 how to force detect the BlackBerry smartphone using the Application Loader

• Sync gmail contacts OK blackBerry Smartphones, but can not synchronize Emails

  Dear Blackberry community!

  I recently changed my contract mobile and kept my professional Blackberry Curve 9300.

  I managed to configure gmail and synchronize contacts & the order of the day, but I can't seem to synchronize emails.

  It seems to me that the old configuration blocking private Email-addresses is still active, but I don't know where and how to change.

  Thanks a lot for your help!

  Cheers, Inken

  Hello and welcome to the community!

  Of what you say, I read that you had BES enabled on your BB, you have separated from the company/what BES now, but your BB was not properly cleaned of it's political, that continues to limit the things. To remedy this, you perform a specific wiping of your BB as follows:

  1. First of all, review the link of my auto-sig about backups... this process will completely clean your BB and you have to start over.
  2. Once ready, follow this KB to clean your BB of the it policy:
     • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  3. When / if you restore, DO NOT do a full restore, restore only those databases that are essential, especially to avoid those who have something to do with the company, BES, political, etc.. If you fail at this stage and all restore, you simply put it on your BB policy and be right where you started.

  Good luck!

• BlackBerry smartphones I can´t delete a photo. MSJ: (the file is currently in use)

  Hello! I took a few pictures with my BB cam, a few days later, I decided to delete these images, but every time I try the BB see the mw a message that says:
  "The file is currently being used"
  If I select OK; It does not remove it and this is the only option to select. Could someone let me know what can delete?

  Advanced thanks.

  Hello

  Assure us that first that no other application is using the file.

  Start your Blackberry in safe mode.

  Use the option of the Explorer in the main menu of the media to locate and delete the file.

  (Procedures with pictures are listed below).

  When you are finished with the file, and then restart (battery pull) your device in normal mode.

  Let us know how it goes!

  Thank you

  Bifocals

  How to start a BlackBerry smartphone in safe mode

  Explore the map media and internal memory content

  How to remove files from a BlackBerry smartphone

• BlackBerry smartphones, I can't in my sms and email messages

  It's happened several times, somehow my BlackBerry won't let me enter my e-mail or sms and shows me a message that says: Eception exception: DSSMA: State not valid (5): 10

  What should I do to stop what is happening?

  Please I need your urgent assistance.

  Thank you very much

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• BlackBerry smartphones I can send, but not receive files via bluetooth

  I had to wipe my curve over the weekend, and before that I did, I transferred files (pictures and ringtones) on my desk.  Now, I can't get back them on the curve!  What I am doing wrong?  Obviously, I have a ton more photos and mp3 files on my computer that did not need to be transferred, but when I click "receive using bluetooth", I don't know how to refer the file to the desktop I want transferred back.  Help!

  Hi and welcome to the Forums!

  See this KB:

  • KB05409 Transfer a file using Bluetooth technology between two BlackBerry smartphones

  Replace the instructions appropriate for your other device instead of the transmitter unit KB section in the KB. It is on this other device (PC, I guess) you must start sending once you asked the BB to receive.

  Good luck and let us know!

• BlackBerry smartphones, I can't download LS chess for bbm

  Last year, I downloaded LS chess game for bbm and a few days back I deleted it. Now I want to download it, but I can't. Its there on the list of games but when I go to him, he didn't give me any option (no relocations, no download). Please help I want back.

  Try clearing the cache App World:

  BlackBerry World 3.0 and 4.0:

  1. Launch the BlackBerry World.
  2. While holding the alt key, type RSTRST.

  Article ID: KB24714 How to clear the cache for BlackBerry World on BlackBerry smartphones and the BlackBerry PlayBook Tablet

• BlackBerry Smartphones how can I fix my frozen blackberry curve?

  Everyone says the battery and put it again, but it is still frozen. someone please help! I need my blackberry working!

  LaDaesha wrote:

  Yes I had downloaded a music downloader app and now the screen is frozen saying loading. and I can't use the phone.

  Start your smartphone in safe mode, and delete this app. And then see if the problem persists.

  See: How to start in Safe Mode BlackBerry smartphone

• BlackBerry smartphones, I can't connect to my facebook on my blackberry curve

  Hi, I have problems connecting to facebook, it says error code (0)

  Please see this link because it can help you with this problem.

  When you attempt to connect to Facebook to following error message BlackBerry smartphones appears, 'W '....

  Guilbert

  Ron