BlackBerry smartphones, I can't use my BBM. Please kindly help

Similar Questions

• BlackBerry smartphones, I can't use internet on my 9810... HELP!

  Hey everybody,

  I am very dependent on my phone for his BIS service but currently I can't use it, my 9810 can be used for calls and texts but nothing that is the internet can be done.

  In the browser box, it shows a full signal indicator and a 3G but no symbol of blackberry and even the day I got it he showed indicated above and the blackberry symbol but still no internet.

  I currently have no entry for my host routing and I have no service books is there someone who can help me get BIS (Blackberry Internet Service)

  How can I get the service books if my internet is not working?

• BlackBerry smartphones, I can't use the IDs to bb my bb app world

  Hello I'm a newbie, hope I could very well little help for my bb. I use blackberry storm 9530, my problem is, I can't use my blackberry I had for my blackberry app world, the last time that I checked it, his poster always ' an error has occurred, please try again or contact your network provider "what should I do? Please, I want to use my application to download something fun and make full use of world.

  Try to create id or reinstal appl.world bb

• BlackBerry smartphones, I can't use the Web site and application app in the world

  Hello

  I'm trying to use the app in the world in my BB Bold 9700 but I get this error:

  you are not connected to the wireless network

  I also tried to download applications from app World site but I get this error:

  Aircraft Radio off

  BlackBerry App World requires that your radio to the unit is turned on to continue.

   

  Is there any solution for this?

   

  BlackBerry App World works, you must have access to the BlackBerry data plan or Wi - Fi network. If you do not data BB plan then you must be connected to the Wi - Fi coverage. Also check and have the latest version of App World of http://www.blackberry.com/appworld.

• BlackBerry smartphones, I can't use the browser

  It was OK before but no more.  I can only browse on the site of blackberry except that nothing.  I'm looking for something or access a new website it shows a white blank page and loading msg... nothing appears.

  The email works fine, messenger and even Yahoo 3rd party browser.

  Any thoughts?

  Thank you

  reset the device, take out the battery for 30 seconds and install it again

• BlackBerry smartphones, I can't use my Curve 8320

  Good afternoon. I have boutgh a curve 8320 in Florida. When I go back to Venezuela, my company phone says that this phone unusable because it is not free or free at all. It's new, and then other 2 phones for my wife and daughter are working well.

  What can I do? Thank you very much.

  CJ

  Is the "unlocked"?

  http://www.BlackBerryFAQ.com/index.php/How_do_I_determine_if_my_BlackBerry_is_%22unlocked%22%3F

  http://www.BlackBerryFAQ.com/index.php/How_do_I_unlock_my_BlackBerry%3F

• BlackBerry smartphones, I can't believe this... Help, please!

  Yesterday, my phone crashed me. The screen was broken. Total accident... I received the new phone today, inserted the SIM card and it says: no data... I have always updated and everything saved on my SIM card... I also backed up on my PC with the blackberry desktop program... nothing works, that too is a data only a few months ago had put on it...

  Until about 10 minutes ago, I was able to get my broken phone to turn on and thought I could it synch with no screen... now it won't turn... I lost 200 + numbers and other very important data... countless photos... basically my whole life... FML.

  Any help on the recovery or restoration of a broken 8310 data would be greatly appreciated.

  Nathan

  Hello and welcome to the Forums of Support BlackBerry.com.

  You cannot save everything SIM... very little can move the SIM card... basically that your contacts (and numbers only, not email addresses) and SMS messages.

  If you return to your PC? How recently did you backup?

  Search your entire hard drive of PC for "*.ipd" (without the quotes) and look specifically into the My Documents folder. No matter what? Don't forget where this file is located.

  With the new device, open Desktop Manager > Backu/restore > advanced.

  On the right side will be your device data listed.

  On the left hand pane will be your backup data. Nothing here? Above this pane, click file > Menu and navigate to the IPD file you found earlier, your most recent backup. Click on it and open it.

  Now, all your data backup will be in the left window, and you can choose what databases to restore. Highlight highlight one or more so that it appears highlighted and click the arrow to the right in the middle of the screen and follow the instructions...

  Good luck.

• BlackBerry smartphones, I can not dial all numbers - please help!

  When I dial numbers in the phone, letters pop up app.  All I want to do is make a phone call.  Help, please.  For example, pressing on gives 1 e, 2 gives T 3 givesU and so on.   How can I enter 1, 2, 3,...? Thank you, fat

  Your NUM lock is probably enabled, just try to remove battery and reinsert.  He must erase all problems...

• Hello, please help me. I use a power keyboard for my laptop. I see in the new keyboard is equipped with a num lock key is turned on. I can't use on it please help me disable it. I do not use a NumLock on. Thank you

  Hello, please help me. I use a power keyboard for my laptop. I see in the new keyboard is equipped with a num lock key is turned on. I can't use on it please help me disable it. I do not use a NumLock on. Thank you

  You say that when you press the NUM LOCK key, the Numlock State does not change (if enabled to disabled and vice versa)?  Have you tried to unplug the keyboard and by ensuring that the keyboard of the laptop does not have enabled Numlock?  If so, turn it off on the laptop keyboard and reinsert the another keyboard and see if the problem is resolved.

  If you do not need the Numlock key, it can be disabled at startup with the following procedure:http://www.technipages.com/enabledisable-numlock-at-login-or-startup.html. Once this is done, I don't think he's going to turn on or off and that they the keyboard will start in the off position.  You will not be able to use the key yourself or another, but maybe the problem she is on (which is worse than it to be impossible to be turned on) will be resolved and I hope it will be enough for you.

  If the key does not work and you want to be able to use it, the keyboard may be defective.  Try the keyboard on another computer and see if you have the same problem.  If so, the keyboard is defective and must be replaced.

  I hope this helps.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• BlackBerry smartphones, I can't download LS chess for bbm

  Last year, I downloaded LS chess game for bbm and a few days back I deleted it. Now I want to download it, but I can't. Its there on the list of games but when I go to him, he didn't give me any option (no relocations, no download). Please help I want back.

  Try clearing the cache App World:

  BlackBerry World 3.0 and 4.0:

  1. Launch the BlackBerry World.
  2. While holding the alt key, type RSTRST.

  Article ID: KB24714 How to clear the cache for BlackBerry World on BlackBerry smartphones and the BlackBerry PlayBook Tablet

• BlackBerry smartphones I can't find BBM or App World on my device

  I recently did an update on the applications and I restarted my phone (as they usually do), which was yesterday or the day before. However only today, I realized that I can't BBM or App World. I did almost everything I can. Click View all, did a battery pull, turn off the phone and he started to come back. sought the phone for him, switch application, clicked to see if it was open it. I don't know what I can do or what I did to make this happen and advice or information would be really useful if you please. Info on the device: BlackBerry Torch 9800 um software current version is 6.0 Bundle 695

  This answer applies to these two posters above.

  Connect your phone to your PC via the USB port.  Open BlackBerry Desktop Software.  Click device in up and restoration in the menu dropdown.  (If you did no backup, go to the next paragraph).  Choose the most recent backup file, making sure that it is checked and click on restore or OK or anything that is the command prompt.  This should restore everything on your phone correctly.

  If you did a backup on your phone, open Desktop software, click device up and update the menu drop down.  They tell you your phone is updated (if it doesn't, choose the update if you wish.  Otherwise, go to my sense).  In this box, you'll see other Versions.  Click on that and make sure that your current version, probably the one on the top of the list, is checked.  Click Update and wait outside.  All icons and programs must be restored to your phone.

  Let us know if that helps.

• BlackBerry smartphones I can´t delete a photo. MSJ: (the file is currently in use)

  Hello! I took a few pictures with my BB cam, a few days later, I decided to delete these images, but every time I try the BB see the mw a message that says:
  "The file is currently being used"
  If I select OK; It does not remove it and this is the only option to select. Could someone let me know what can delete?

  Advanced thanks.

  Hello

  Assure us that first that no other application is using the file.

  Start your Blackberry in safe mode.

  Use the option of the Explorer in the main menu of the media to locate and delete the file.

  (Procedures with pictures are listed below).

  When you are finished with the file, and then restart (battery pull) your device in normal mode.

  Let us know how it goes!

  Thank you

  Bifocals

  How to start a BlackBerry smartphone in safe mode

  Explore the map media and internal memory content

  How to remove files from a BlackBerry smartphone

• Smartphones blackBerry gel and can not use all the apps

  Ive got a blackberry touch 9800, I had to reset to factory settings last night because all my disappered apps he did this after playing a few hours but now holds everything, it is the gel Ive took out the battery and left for an hour, now I can't use anything either about this at all can only text can make calls not recive them freezes the app facebook app world, bbm does not anyone can help or I won't have to send so they can watch? any help would be brill thanks xxx

  Looks like something is corrupt, as wipe you it I loaded the OS to a newer version if possible.

  Manual device OS upgrade instructions:

  1. start by searching for your operator and the system operating file that you want to use.

  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  2. make a backup of your device first, using Desktop Manager > backup. Close at the end Office Manager and disconnect it from BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/

  3. download the OS files to the PC then install on the PC by running (double click) the downloaded file.

  4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml."

  5. This step is not necessary unless there is a problem on the next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a full backup), then after you get the 507 error (no OS installed) then proceed to step 6

  6 remove the internet connection for PC and reboot the PC.

  7. plug the BlackBerry and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file was in.

  8. If you did step 5, restoration of the back upward. Follow this KB if necessary http://www.blackberry.com/btsc/KB10339

  Take advantage of the new operating system.

• BlackBerry smartphone Bold 9900 questions - address book, BBM, and App World

  I have problems with my Bold 9900.  My phone is less than a year and now I can't open my address book.  The phone freezes and I have to take out the battery to restart.  At the same time, my BBM and App World leave works as well.  I can't access an application.

  I tried to restore the operating system with no luck.

  Any other suggestions?

  Hello and welcome to the community!

  jrw577 wrote:

  I tried to restore the operating system with no luck.

  Exactly as you wrote, there is no such capacity... you can "restore" data, but you can only "recharge" your operating system... so, I would recommend that you attempt to reload your OS and perhaps update. Here are a few tips.

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones how can I do a factory reset without going into the blackberry software?

  Hello

  My Blackberry Curve 8520 I just "App Error 523".

  Whether the bust means that I have to do a FACTORY RESET, but I was wondering how to do this without using the Blackberry Desktop software?

  I wonder if the blue keys inside Blackberry anything on this subject.

  What blue keys inside?

  You'll need a Windows PC. Period.

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Congratulations! Just unplug and let the process finish completely.

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.

  BlackBerry Device Operating System downloads: http://www.blackberryforums.com/blackberry-device-specific/
  Simply select the model of the device in the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

  *****************
  IF the above does not work or help, you need to use JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:

  Download JL_Cmder http://www.blackberryforums.com/rim-software/18789-jl_cmder.html
  or download BBSAK http://bbsak.org/download.php

  If JL_Cmder does not work, you can try this:
  KB10144, http://www.blackberry.com/btsc/KB10144
  and this: KB20371 http://www.blackberry.com/btsc/KB20371

  Additional information:
  http://www.BlackBerry.com/BTSC/KB24395 "Error 523", "App Error 523", or "JVM 523" is displayed on the BlackBerry smartphone

  Item number: http://www.blackberry.com/btsc/KB10144
  KB10144 how to force detect the BlackBerry smartphone using the Application Loader