BlackBerry smartphones, I can't use my Curve 8320

Similar Questions

• BlackBerry smartphones, I can't use internet on my 9810... HELP!

  Hey everybody,

  I am very dependent on my phone for his BIS service but currently I can't use it, my 9810 can be used for calls and texts but nothing that is the internet can be done.

  In the browser box, it shows a full signal indicator and a 3G but no symbol of blackberry and even the day I got it he showed indicated above and the blackberry symbol but still no internet.

  I currently have no entry for my host routing and I have no service books is there someone who can help me get BIS (Blackberry Internet Service)

  How can I get the service books if my internet is not working?

• BlackBerry smartphones, I can't use my BBM. Please kindly help

  Hello

  Can someone help me? I can't use my BBM since this morning (GMT + 8). Every time when I want to use the BBM, system always ask me to check blackberry id I was check with correct blackberry ID user name and the password, and then click OK. It either, if I already have click OK, Blackberry let me sign in my BBM but only a few seconds the system displays me the message "the server is not responding. Please try again. What will happen to this topic? Is it because the RIM block my BB PIN? Thank you

  Me, cordially

  Julia

  Hello julia9583

  Welcome to the Forums of the BlackBerry Support

  Please try to reset your BlackBerry ID password by following this Article:

  KB26361 : How to change or reset a BlackBerry ID password 

   

  After reset open BBM and use your BlackBerry ID username and password. If even after this, you receive the same error message, then call your mobile provider to find out if they had any network questions here.

• BlackBerry smartphones, I can't use the IDs to bb my bb app world

  Hello I'm a newbie, hope I could very well little help for my bb. I use blackberry storm 9530, my problem is, I can't use my blackberry I had for my blackberry app world, the last time that I checked it, his poster always ' an error has occurred, please try again or contact your network provider "what should I do? Please, I want to use my application to download something fun and make full use of world.

  Try to create id or reinstal appl.world bb

• BlackBerry smartphones, I can't use the Web site and application app in the world

  Hello

  I'm trying to use the app in the world in my BB Bold 9700 but I get this error:

  you are not connected to the wireless network

  I also tried to download applications from app World site but I get this error:

  Aircraft Radio off

  BlackBerry App World requires that your radio to the unit is turned on to continue.

   

  Is there any solution for this?

   

  BlackBerry App World works, you must have access to the BlackBerry data plan or Wi - Fi network. If you do not data BB plan then you must be connected to the Wi - Fi coverage. Also check and have the latest version of App World of http://www.blackberry.com/appworld.

• BlackBerry smartphones, I can't use the browser

  It was OK before but no more.  I can only browse on the site of blackberry except that nothing.  I'm looking for something or access a new website it shows a white blank page and loading msg... nothing appears.

  The email works fine, messenger and even Yahoo 3rd party browser.

  Any thoughts?

  Thank you

  reset the device, take out the battery for 30 seconds and install it again

• BlackBerry Smartphones how can I fix my frozen blackberry curve?

  Everyone says the battery and put it again, but it is still frozen. someone please help! I need my blackberry working!

  LaDaesha wrote:

  Yes I had downloaded a music downloader app and now the screen is frozen saying loading. and I can't use the phone.

  Start your smartphone in safe mode, and delete this app. And then see if the problem persists.

  See: How to start in Safe Mode BlackBerry smartphone

• BlackBerry smartphones I can´t delete a photo. MSJ: (the file is currently in use)

  Hello! I took a few pictures with my BB cam, a few days later, I decided to delete these images, but every time I try the BB see the mw a message that says:
  "The file is currently being used"
  If I select OK; It does not remove it and this is the only option to select. Could someone let me know what can delete?

  Advanced thanks.

  Hello

  Assure us that first that no other application is using the file.

  Start your Blackberry in safe mode.

  Use the option of the Explorer in the main menu of the media to locate and delete the file.

  (Procedures with pictures are listed below).

  When you are finished with the file, and then restart (battery pull) your device in normal mode.

  Let us know how it goes!

  Thank you

  Bifocals

  How to start a BlackBerry smartphone in safe mode

  Explore the map media and internal memory content

  How to remove files from a BlackBerry smartphone

• BlackBerry smartphones, I can't connect to my facebook on my blackberry curve

  Hi, I have problems connecting to facebook, it says error code (0)

  Please see this link because it can help you with this problem.

  When you attempt to connect to Facebook to following error message BlackBerry smartphones appears, 'W '....

  Guilbert

  Ron

• Smartphones blackBerry gel and can not use all the apps

  Ive got a blackberry touch 9800, I had to reset to factory settings last night because all my disappered apps he did this after playing a few hours but now holds everything, it is the gel Ive took out the battery and left for an hour, now I can't use anything either about this at all can only text can make calls not recive them freezes the app facebook app world, bbm does not anyone can help or I won't have to send so they can watch? any help would be brill thanks xxx

  Looks like something is corrupt, as wipe you it I loaded the OS to a newer version if possible.

  Manual device OS upgrade instructions:

  1. start by searching for your operator and the system operating file that you want to use.

  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  2. make a backup of your device first, using Desktop Manager > backup. Close at the end Office Manager and disconnect it from BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/

  3. download the OS files to the PC then install on the PC by running (double click) the downloaded file.

  4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml."

  5. This step is not necessary unless there is a problem on the next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a full backup), then after you get the 507 error (no OS installed) then proceed to step 6

  6 remove the internet connection for PC and reboot the PC.

  7. plug the BlackBerry and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file was in.

  8. If you did step 5, restoration of the back upward. Follow this KB if necessary http://www.blackberry.com/btsc/KB10339

  Take advantage of the new operating system.

• BlackBerry Smartphones no update is available for Curve 9360

  Hello, Im from India, I have a curve 9360 who currently heads the 7.0 version, I want to update 7.1 I checked via the BB of windows platform software, but it says "no update is avilabe" Please help me... Send me your replay valueable to my e-mail "[personal information deleted]."

  Hello and welcome to the community!

  Based on your description, I can only imagine that you tried only the automatic methods of obtaining an updated operating system. These methods are controlled by your operator, no BB, as to what is available to you. If, for example, BB was released at the level of the OS you want, but your carrier delays in approval, then you will be offered through these automatic methods. Fortunately, there are tricks to circumvent this (assuming that some other carrier comes to present the OS level you want, of course). The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones how can I do a factory reset without going into the blackberry software?

  Hello

  My Blackberry Curve 8520 I just "App Error 523".

  Whether the bust means that I have to do a FACTORY RESET, but I was wondering how to do this without using the Blackberry Desktop software?

  I wonder if the blue keys inside Blackberry anything on this subject.

  What blue keys inside?

  You'll need a Windows PC. Period.

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Congratulations! Just unplug and let the process finish completely.

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.

  BlackBerry Device Operating System downloads: http://www.blackberryforums.com/blackberry-device-specific/
  Simply select the model of the device in the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

  *****************
  IF the above does not work or help, you need to use JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:

  Download JL_Cmder http://www.blackberryforums.com/rim-software/18789-jl_cmder.html
  or download BBSAK http://bbsak.org/download.php

  If JL_Cmder does not work, you can try this:
  KB10144, http://www.blackberry.com/btsc/KB10144
  and this: KB20371 http://www.blackberry.com/btsc/KB20371

  Additional information:
  http://www.BlackBerry.com/BTSC/KB24395 "Error 523", "App Error 523", or "JVM 523" is displayed on the BlackBerry smartphone

  Item number: http://www.blackberry.com/btsc/KB10144
  KB10144 how to force detect the BlackBerry smartphone using the Application Loader

• Sync gmail contacts OK blackBerry Smartphones, but can not synchronize Emails

  Dear Blackberry community!

  I recently changed my contract mobile and kept my professional Blackberry Curve 9300.

  I managed to configure gmail and synchronize contacts & the order of the day, but I can't seem to synchronize emails.

  It seems to me that the old configuration blocking private Email-addresses is still active, but I don't know where and how to change.

  Thanks a lot for your help!

  Cheers, Inken

  Hello and welcome to the community!

  Of what you say, I read that you had BES enabled on your BB, you have separated from the company/what BES now, but your BB was not properly cleaned of it's political, that continues to limit the things. To remedy this, you perform a specific wiping of your BB as follows:

  1. First of all, review the link of my auto-sig about backups... this process will completely clean your BB and you have to start over.
  2. Once ready, follow this KB to clean your BB of the it policy:
     • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  3. When / if you restore, DO NOT do a full restore, restore only those databases that are essential, especially to avoid those who have something to do with the company, BES, political, etc.. If you fail at this stage and all restore, you simply put it on your BB policy and be right where you started.

  Good luck!

• BlackBerry Smartphones type in Japanese on a CURVE 9320

  Can someone tell me if it is possible to write emails in Japanese language on a BB CURVE 9320? If so, how?

  I recently bought a BB CURVE 9320 and software, although able to display Japanese characters in an e-mail, does not allow typing in the Japanese language. I checked a lot of device software revisions, but the Japanese never shows in the language selection list.

  Thanks for the help!

  Hello and welcome to the community!

  Please read carefully this KB:

  • KB05305 Location of support for BlackBerry smartphones

  The ability to use for different purposes, different languages on a BB is a function of having the right OS package installed for BB. This details KB on the complexities of achieving what you desire. Once you determine, based on all the factors, the package of operating system that you need, you would seek it through this Portal:

  • http://us.BlackBerry.com/support/apps-and-software/desktop-and-device-download-sites.html

  Before continuing, please visit this thread to make sure that you have a good backup so that you can properly restore everything as you go along:

  • http://supportforums.BlackBerry.com/T5/General-BlackBerry-functions-and/backup-the-data-on-your-BLAC...

  If a package which, by the KB above, should understand that need you then you must install this package of system operating for your BB. From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  Good luck and let us know!

• BlackBerry smartphones I can send, but not receive files via bluetooth

  I had to wipe my curve over the weekend, and before that I did, I transferred files (pictures and ringtones) on my desk.  Now, I can't get back them on the curve!  What I am doing wrong?  Obviously, I have a ton more photos and mp3 files on my computer that did not need to be transferred, but when I click "receive using bluetooth", I don't know how to refer the file to the desktop I want transferred back.  Help!

  Hi and welcome to the Forums!

  See this KB:

  • KB05409 Transfer a file using Bluetooth technology between two BlackBerry smartphones

  Replace the instructions appropriate for your other device instead of the transmitter unit KB section in the KB. It is on this other device (PC, I guess) you must start sending once you asked the BB to receive.

  Good luck and let us know!