BlackBerry smartphones, I purchased Ascendo Data Vault, personal (removing information) for PI...

Similar Questions

• BlackBerry smartphone accessing password Keeper data using office software

  I recently had a pressure of crack in the LCD screen on my Curve 8310.

  I need to access my passwords stored in password keeper, however given that the LCD is toast, impossible to read anything on the phone.

  I'm waiting on a replacement LCD screen, but need to pass, as soon as POSSIBLE.

  Are there programs to display the program on the pc?

  I tried a solution that actuall work, so I thought I'd post in case anyone else has this same problem.

  I had previously saved data for my Blackberry Curve 8310 using the office management software.

  I downloaded a Simulatr for my Curve 8310 and installed the software.  I found the Simulator to the BlackBerry Smartphone simulators - URL

  http://NA.BlackBerry.com/eng/developers/resources/simulators.jsp

  Once the program was installed, I ran the program, which shows a picture of the phone.

  I started my office management software.

  Now to back in the Smartphone Simulator

  In the menu, I selected 'USB cable connected' which simulates the connection of the smartphone.

  Once I did this, the office management software prompted me to create settings then phone again.

  Once I implemented this new virtual phone, I restored my backup from the virtual desktop management software to the new.

  I could then use the mouse to go to the password manager and open the program.  It prompted me for my password and all data appeared.

  Hope this helps someone else.  Good luck.

  Mark

• BlackBerry smartphones some of your data has not been saved

  Using BlackBerry Desktop Software 7.1.0.37 I get the following warning message after a return to the top of my BlackBerry Torch 9800 (version 6.0 of 2647 software bundle): 'some of your data has not been saved. Some data are not included in the file back. DataType: BlackBerry Messenger entered: 0/2 ".

  Hello and welcome to the community!

  Could the BBM Contacts... There are situations where those who are not properly saved with desktop software. Reference:

  • KB20554 How to back up and restore the BlackBerry Messenger contacts list

  If you moved to BBM 7, then your BBM contacts are saved "the cloud" as part of your association ID BB to BBM.

  Otherwise, you can compare the databases on your BB against what is contained in the backup file to determine exactly what is missing:

  • KB03974 List of database for the blackBerry smartphone

  You would need a 3rd party PC app to analyze and present you the backup file "readable" format to compare.

  FYI - for all recommendations and backup processes, see for more information:

  • http://supportforums.BlackBerry.com/T5/General-BlackBerry-functions-and/backup-the-data-on-your-BLAC...

  Good luck!

• BlackBerry Smartphones No micro sd, data connection, simply to transfer photos and other BlackBerry to the computer via a usb port

  Very well. So I don't have a data plan on my blackberry, so no not web email, I use it strictly for telephone calls, text messaging and taking pictures. I want to transfer my photos and my text messages sms from my phone on my computer. I would also like to transfer my ringtones if possible but I won't push my luck on this one here. I don't have a microsd card in my phone, so everything is recorded directly on the phone itself. I tried to connect my phone to my computer via the usb port but it does not allow me to go into things phone and copy on my computer. I also downloaded and tried the blackberry desktop manager, but he wants me to turn on the storage of mass media that will not help me because there is no microsd card in my phone. I want to record everything on my computer because I bought a new phone that is NOT a blackberry and I want to have my files on my computer. Can someone help me please?

  Thank you!

  Hello

  Try to download and install an earlier version of the desktop as the BlackBerry Desktop Software 4.6 software.  You should be able to download it here: https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

  Which works best?  Another option is to get the CD that came with your phone and install the original version (assuming you still have it).

• BlackBerry Smartphones new owner without data Plan Questions

  This is my first post here, yesterday I received my new BB Curve 8900 from T-Mobile. I spent some time playing with the phone yesterday and of course I have a few questions.

  I chose to do not to get the data plan from T-Mobile for two reasons. One, I don't have many friends with BB if I wouldn't get many people to BBM. Second, I don't have much of a need for e-mail and internet while I travel. For me, the cost of the data plan doesn't make sense.

  That being said, it is possible to access his mail without the data plan (via wifi)? I know that I can't do 'BB Push' and is not a problem, but on my old phone (Nokia E71) I could just set the phone with my email accounts and access it using the WiFi at school or at home. I was able to get the BB browser to access my home wi - fi so I could go to the Web sites, but no luck with the e-mail. I guess I could use the email by logging in on the site of my school or AOL/GMail.com, but seems very not. Is it possible to do this, or perhaps there is an app that I could use to receive email via Wi - Fi?

  I read a lot of posts on here talking about how BB is "paralyzed" without the data plan, but honestly I don't know if a few hundred extra dollars a year is justifiable.

  Thank you!

  Read these links:

  http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

  http://www.BlackBerryFAQ.com/index.php/How_to_use_BlackBerry_on_Generic_Data_Plan

  Good luck.

• BlackBerry Smartphones 2 phones registered to the same email addy for causing bbid to bbm problems

  I had a bb curve 8520 which I forwarded to my daughter that I had a curve 9320. When I implemented the new phone, I used the same email that I got on the 8520. A few days that I have improved the bbm and so does my daughter. Some how his contacts then appeared on my phone n bbm does not work on the 8520. the icon is ther it said installed but does not work. I called virgin who said that they were sorted and bbm should be resumed after 24 hours but is not. How can I fix?

  Hello ladychelle

  I guess you have already BIS on both of your devices, so first of all restart your device by removing the battery while your device is turned on, wait a minute then reinsert back .after restarting check if it allows,

  If the problem persists then register your handheld computer on your corporate network, for the help, see this KB:

  KB00510 : How to register a BlackBerry smartphone with wireless network

   

  (receive a recording message in your message)  After receiving another battery pull reboot, then try again.

• BlackBerry Smartphones Help! Trackpad goes upward / downwards when checking for messages!

  My trackpad usually up and down by checking the text messages and whatsapp, but it works normally when checking messages... as it can move up and down in the menu and the internet page, can someone tell me how to fix it? thanksssssss!

  Hello helasws and welcome to the community of BlackBerry Support Forums.

  Sorry to hear that you are having problems with your trackpad.

  To clarify, it doesn't seem to stop the scrolling upwards or downwards when you are in the Messages folder and WhatsApp? On the main home screen you are able to navigate vertically?

  Did you do a restart again by removing the battery?

  Try to perform a Diagnostic self test, as shown in KB16037 using the Self Test application on the BlackBerry smartphone to test the response of the trackpad.

  Let me know the results of the test.

  Thank you!

• BlackBerry Smartphones several shared calendars and Contacts in double sync for 2 or more e-mail accounts

  HI -.

  Still in the period of grace, then trying to decide if I was right to go to BB Android.

  #1-calendriers - I have two calendars associated with 2 e-mail accounts I put it in the phone and allows to synchronize calendars BIS.  Like the sync wirelessly with both calendars.  However, during my days of Android, I was able to synchronize several shared calendars (that is to say, family calendar, calendar, calendars of the youth sports teams, etc.).  Problem is that if I want to synchronize my shared calendars then the only way is to get them to use Google Sync - but only as 'read only' for all but the main calendar.  Can I bring in shared calendars using BIS in which allows me to make changes to the calendars?  I guess that the calendars I ' own ' I can associate with a gmail account and then synchronize this new account gmail with BIS-, but which appears as a workaround and not a solution...

  #2-contacts - since I synchronize contacts from two e-mail accounts, it will bring all the contacts of these two accounts.  It does not appear there is a feature to link a contact who could be in both lists of contacts from email account?  In other words, my wife is in my work email contacts list and my list of contacts of personal e-mail - so in the BB, I have two wives (oh * beep * and I'm from Utah!)  Is there a solution?

  #3-email happens to BB super fast (love that!) - so when I delete an e-mail from the BB it emerges from my IMAP service that speaks to my laptop fast enough.  The question is when I delete e-mails from the laptop and then it seems to take forever because the message is marked as read deleted.  Is this normal?

  . are #4-there additional updates planned for the browser?  Or a third party that you would recommend.  I was hoping OS 6 improvements would make the web browser close browser Android - but not so much anymore - my memories of my old BB seems to be somewhat similar (that is to say, probably will not use all that often...).  Well, that's a business phone...

  Thanks for the replies!

  Jim

  Newbie... hoping to be veteran...

  Update *.

  So the answer on the forum was so amazing I had to weed out the useful responses from those who were not so helpful... j/k

  So I'm finally in contact with a technical support person (old-fashioned of anyone who speaks English as much as support-).  Technical support is very helpful - but the final answer is that BIS cannot synchronize with a shared calendar.  If I want to sync shared calendar, so I have to use Google Sync - but that runs the risk of all my appointments being pushed in my calendar by default - and I can't update my calendar (s) shared my BB unless you use Google web interface with the shared calendar.  So sounds like shared calendar is not necessarily a strong suite for BlackBerry...

  Second - the duplicate contacts - this is another thing that I just need to choose to show only an email contacts from the account and put my "allow duplicates" to yes if I want to be able to update the contact information for this contact.  Such a disappointment, but hmm...

  While speaking with support technical so I asked if the two questions above have been on the 'doing' list for our next update.  The answer I got was "I don't know" - the techie even put me to keep for a while so he could ask some of his mates if they had heard what that either, but they didn't.  A useful 'I don't know', but still a "I don't know."

  Third - emails takes awhile to reconcile on the phone when they were checked on the computer (that is to say, appear as read or class).  I was told at the Sprint store that it is just a setting.  I tried to adjust my options of 'Approximation' with two email accounts, but I have always the same question.  Maybe there's hope yet for this topic?

  Fourth - web browser - I think I just need to not think about a BlackBerry as a machine of websurfing.  Last night I tried to browse the web at a site and it took me forever!  I think it's high on BlackBerry ' to do' list while OS 6.0 was supposed to revolutionize our web experience.  Oh how I envy for my touchscreen when you surf...

  So, now to decide if I keep the Style of back flip BB more in the Android world - the good side of things, my battery life was impressive compared to my Android phone!  I even kept Pandora for a whole day and my battery was still fresh at the end of the day.  Perhaps some of the reason for the battery life is I don't jump on Wiki or search Google to understand the answer to your questions because I knew that the experience would be too painful, waiting for my BB browser, but still... a phone available for making/receiving calls throughout the DAY! Something that I have not had since I'm on BB some time ago...

  Thank you-

  Jim

• BlackBerry smartphones * code Please HELP ANYONE * error 507 and new for BlackBerry!

  I bought my new Blackberry "BOLD", the Manager of office installed on my computer and Device Manager installed as well for the "BOLD" of 4.7.  When I plugged in my camera for the first time to fund manager began through a procedure and update the phone.  After a few minutes he said it was a mistake of some sort, that the backup was on the computer and use to fund manager transfer on the phone.  I opened the Desktop Manager, and does not recognize the phone.  Give me just a DTM vacuum with no connection and no option either.  Please someone help me, this causes a lot of stress for a new phone.

  Ok!!  I solved my problem (with the help of MANY people here or by phone).  I wanted to implement EXACTLY what I've done so that no one has yet this headache.

  This is for people who have some kind nuked Blackberrys or receipt error message 507.

  Step 1: My problem initially was the destop Manager (DM) and the operating system (OS) that I tried to download.  Two of them that I found online from blackberry.com and ATT.com.  They were correct, but for some reason versions DM messed up during installation.  It looked OK, but as I had no idea of what it was supposed to look like at, I knew not the wisest.  This is what it looked like to me:

  

  Step 2: If it happened to you, RE INSTALL THE DTM!, do not UNINSTALL.  When reinstalling, it will ask you if you want to modify, repair or remove.  Click on repair and move forward.  This will install the file that was missing, for me it was software.msi of blackberry desktop.

  Step 3: Now install the OS of your provider

  Step 4: Do not open the DM!  Instead, click on start > my computer.  Click local disk > Program files > common files > Research In Motion > Apploader.  Then search for the file named "loader", there must be an icon phone little next to the name.

  Step 5: this will launch the application loader.  Remove the battery on the back of the phone.  Now plug the phone DIRECTLY into the USB port.  Don't use hubs or anything like that and make sure that you use the BACK USB ports, those are made for mass information.  Then click in the apploader, it will say "UNKNOWN USB" that's fine, just after...

  You will get a screen of control everything you want to download, go ahead and take your things, some you can't.  and then click Next.  It will give you a list of all you send to the BB.  Hit next and sit, make sure the computer will not sleep or Hibernate or screensaver for this can interrupt the download!   I did this and for some reason any upload took forever and I kept getting this screen:

  

  Encountered unknown error [J:0 x 00000005]

  I had no idea what to do.  I went out and bought a USB cable for cameras and MP3 players.   It was Belkin and make sure its GREAT SPEED!  I came home after MANY attempts with my other USB cable (motorola razr) and plugged it up, done what above, and it worked in 10 minutes, rebooted and back to factory settings.  I am so relieved that I wanted to put this up immediately.  I hope this helps you all!

• BlackBerry smartphones! Request more cannot be completed. Information on the book service not found.

  I did the obvious battery pull, wait a few minutes, and then allow the system to reboot.  But when I have an email with a lot of information, I can't scroll down without knocking «More»  When I choose 'More' in the mail menu, I get the message in the subject line.

  1. options > advanced > host Routing Table > Menu > register.

  2. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart

  If still nothing...
  3. return your books to your BIS service provider site.
  http://www.BlackBerryFAQ.com/index.php/Where_can_I_log_into_my_BIS_account%3F

• BlackBerry Smartphones how can I erase the personal data of an 8700 c that I will use is no longer?

  I've updated since a 8700 c to a 8310 and have transferred all my data to the new, using the Desktop Manager.  How to clear emails, address book, calendar, etc. from the old unit.  It belongs to a friend, and I need to give it back to him, but don't want my emails, contact information, etc. He has left.

  Anyone out there able to help?

  You can clean the appliance

  Go to menu, options, security options, settings General, press menu again and wipe of the handheld.

• BlackBerry Smartphones recovery of deleted data

  I was trying to save my Bold 9650 phone on my laptop using the Blackberry desktop. as he tried to enter my password I did not notice that my tab caps performed. After five attempts all my data was wiped out by my phone. Is it possible to recover this data?

  Essential fatty acids

  No, if it's on the device and only on the device. In this case, he went.

• Protect blackBerry Smartphones, I deleted my data from my blackberry by mistake

  Hello

  I thought I was archiving my data in my blackberry protect account, but it seems that I have deleted by mistake.

  I don't have access to my blackberry phone because it's a fight to be flashed, to freeze for more than 48 hours.

  How can I recover the deleted data from the balckberry protect account, I could see my bb coordinated and my model of bb before you protect my bb has been deleted in error.

  I need to get all my details back please

  ESE

  Hello and welcome to the community!

  It has developed before... and the answer has not changed. There is no possibility to recover what has been removed from the servers of BB Protect... once removed, disappeared forever. BB Protect is an excellent element of a good backup strategy, but IMHO should never be relied on as the single component.

  Sorry for your loss.

• BlackBerry smartphone how to export data of holder of password?

  I would like to have a paper copy of my passwords which are kept in my password keeper program.   These data can be exported or y at - it a desktop application that will read this data?

  THX!

  Hey Daddymac,

  You can do a selective backup of the of your database in the password keeper:

  http://www.BlackBerry.com/BTSC/KB12487

  The. Content of the file backup IPD cannot be viewed on the PC and can be viewed during restoration on the device.

• Access to Internet of blackBerry Smartphones without a Verizon data plan

  Does anyone know if using the Blackberry curve in a Wi - Fi hotspot, you can access the internet without a Verizon data plan?

  Yes, it's 8330.  I don't have a data plan but was not sure if it is possible to connect to a wifi hotspot and surf the internet free of charge