BlackBerry smartphones * code Please HELP ANYONE * error 507 and new for BlackBerry!

I bought my new Blackberry "BOLD", the Manager of office installed on my computer and Device Manager installed as well for the "BOLD" of 4.7.  When I plugged in my camera for the first time to fund manager began through a procedure and update the phone.  After a few minutes he said it was a mistake of some sort, that the backup was on the computer and use to fund manager transfer on the phone.  I opened the Desktop Manager, and does not recognize the phone.  Give me just a DTM vacuum with no connection and no option either.  Please someone help me, this causes a lot of stress for a new phone.

Ok!!  I solved my problem (with the help of MANY people here or by phone).  I wanted to implement EXACTLY what I've done so that no one has yet this headache.

This is for people who have some kind nuked Blackberrys or receipt error message 507.

Step 1: My problem initially was the destop Manager (DM) and the operating system (OS) that I tried to download.  Two of them that I found online from blackberry.com and ATT.com.  They were correct, but for some reason versions DM messed up during installation.  It looked OK, but as I had no idea of what it was supposed to look like at, I knew not the wisest.  This is what it looked like to me:

Step 2: If it happened to you, RE INSTALL THE DTM!, do not UNINSTALL.  When reinstalling, it will ask you if you want to modify, repair or remove.  Click on repair and move forward.  This will install the file that was missing, for me it was software.msi of blackberry desktop.

Step 3: Now install the OS of your provider

Step 4: Do not open the DM!  Instead, click on start > my computer.  Click local disk > Program files > common files > Research In Motion > Apploader.  Then search for the file named "loader", there must be an icon phone little next to the name.

Step 5: this will launch the application loader.  Remove the battery on the back of the phone.  Now plug the phone DIRECTLY into the USB port.  Don't use hubs or anything like that and make sure that you use the BACK USB ports, those are made for mass information.  Then click in the apploader, it will say "UNKNOWN USB" that's fine, just after...

You will get a screen of control everything you want to download, go ahead and take your things, some you can't.  and then click Next.  It will give you a list of all you send to the BB.  Hit next and sit, make sure the computer will not sleep or Hibernate or screensaver for this can interrupt the download!   I did this and for some reason any upload took forever and I kept getting this screen:

Encountered unknown error [J:0 x 00000005]

I had no idea what to do.  I went out and bought a USB cable for cameras and MP3 players.   It was Belkin and make sure its GREAT SPEED!  I came home after MANY attempts with my other USB cable (motorola razr) and plugged it up, done what above, and it worked in 10 minutes, rebooted and back to factory settings.  I am so relieved that I wanted to put this up immediately.  I hope this helps you all!

Tags: BlackBerry Smartphones

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