BlackBerry smartphones, I unplugged the unit when I was updating the software...

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• BlackBerry Smartphones re - install the software

  Could someone tell me if it is possible to re - install the software on my curve 9300, and how, Bravo

  OK, in this case, follow these steps:

  Go to http://bbsak.org and download the program called BBSAK you're your computer and install it. Then plug in your BlackBerry and open BBSAK. Enter your password when prompted (if you do not have a password on your BlackBerry, simply press OK). When the program opens, you should see your device PIN in BBSAK. Press the button of the device wipe. He will wipe away the OS of your phone. You can then reinstall the operating system.

  Be aware, this will delete all the info on your device, in order to ensure that you have backed up your phone first (if you could).

  In addition, if BBSAK is unable to connect to your phone, press Ctrl + Alt + Delete on your computer, open the Task Manager, click the processes tab and stops the process of BBDevMgr. It should work now.

  I hope this info helps!

• Handset of blackBerry Smartphones frozen during the software upgrade.

  Hi this morning, I tried to upgrade the software on my new "BOLD", almost 6 hours later the phone is always showing 16% done and haven't done anything since. If you disable the handset it again with the same screen showing the current download. No function can be used at all, Tmobile (provider) are of no use and I can't get from the site Web de Blackberry troubleshooting tips! Can someone please help me because my camera is now a brick

  concerning

  Micky

  What is backup hanging from the Social RSS or smart card Options?

  Read this: Article ID: KB29522 "Error in backup of databases" message is received to the Options smart card database when you save the smart phone BlackBerry with the BlackBerry Desktop Software

• BlackBerry Smartphones BB 9860 THERMAL UNIT WHEN the DATA SERVICE IS

  Nice day

  Can you please help me. My BB 9860 heats up when using data services. I can't use it on net because it can become hot as high as 40 degrees Celsius. I checked by a technician and the problem was not resolved. I did the following, but it doesn't work:

  1. buy and change the battery

  2 reformat the unit.

  3. limit the number of requests to reduce the use of RAM

  These efforts did nothing to stop the heating.

  Help, suggestions and help is welcome.

  iamrespinosa

  BB torch 9860 user

  Philippines

  My 9860 warms even when outdoors in use. Initially I put in a BB leather case but no more, just in my pocket. And Yes, Tx/Rx is much lower than previous BB belonging.

• Detection of spyware to blackBerry Smartphones and reinstalling the software

  If you know any good spyware detection software, to check if my blackberry is infected, please let me know.

  I'm new to blackberry and want to make sure that my employer has not installed spyware on my device. From my reading, you can look for signs such as spikes in data transfers when you are not using the phone, this sorta thing. I want to be absolutely positive there is no spy software installed, and so what I think, is that in a week or two, I would like to do a re-installation of the blackberry OS system software. I'm on a mac, and I know that I can pick up the phone an AT & T store and they could do the reinstall for me.

  If I had to, I would also reinstall all the applications I downloaded? And below this method, any spyware detection software that I could use to avoid having to take these measures? Thank you.

  Employers don't know much about personnel aka cept side BIS for the service books, applications and web sites that you access.

  This thread has lots of good info

  http://www.port3101.org/port-3101-BES-Admin-Bar-Grill/1223-what-does-BES-see-what-can-tracked-logged...

  So really this paranoid, then get a separate device for personal use.

  I have not heard a monitoring application yet.

• BlackBerry smartphones stuck in the Middle when I try to update my device

  Hello

  I have blackberry bold 9790 my software bundle 7.0 2254 I was trying to update 7.1.0.2039

  so when the unit start back up it stuck in the middle and now I can't use my blackberry or make calls

  Please advice what should I do?

  However, I tried to remove the battary and put it again but its also show that

  

  Hi abucci1990

  Do you have a previous backup of your device, because to recover your device from this current situation you lose data within your device, try the steps to recover your device from this current situation:

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Smartphones blackBerry how to unplug the text message from firewall

  the limitation to administration firewall won't let me not disable the new block and text message

  How can I correct to bring it to easy step

  No problem!

  How to remove a policy from IT to a BlackBerry smartphone
  http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB14202
  See method 4

• BlackBerry smartphone App world works, but when the applications are downloaded they do not work... Help!

  Hi I have a blackberry curve.

  My balckberry app world works perfectly find allows me to download anything works very well. But BBM and facebook apps don't work or any other app that I download does not work. Please help me I need my bbm for businesses and personal uses. Thank you

  Hi and welcome to the Forums!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should talk to your provider of official support and to ensure that you are subscribed to a data plan which is sufficient to enable the services you want:

  • http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

  Good luck!

• BlackBerry smartphones switches to camera mode when you use the keyboard - ack!

  I'm typing on the keyboard and more on the character 'o' or 'U' to bring up alternative characters, focus, brands, etc., and half the screen upper past in camera mode. Weird. I can get out by pressing the button options, "close". Someone else has what is happening? It is not random, I can recreate it at every time without fail.

  Thank you!

  You have loaded the latest version of the software to http://www.blackberry.com/storm/upgrades ?

• The owners of blackBerry Smartphones show - problem entering ESN when you set up a new account

  I had a problem setting a new account for salon owners.  I entered the ESN as indicated on my paperwork from Verizon and it was rejected.  I kept getting a message that the ESN must be 11-digit starting with 037.  The ESN that Verizon gave me is not in this format (it does not start with 037 and is not 11 digits).  Only, I could create my account by entering a wrong ESN (03700000000).  It was the only way I could create my account and go to the salon owners.

  I know that is a question that must be sent to the RIM, but I hope they can see the announcement on this forum and fix the software to set up new accounts to accept a Verizon ESN invalid.

  Try entering the number of 'MEID DEC' of the label on the box in to the storm came.  I tried to use the MEID of the sticker under the battery but it is in HEXADECIMAL and is only 14 characters long.  The MEID DEC is 18 digits long, and it worked for me.

• BlackBerry Smartphones cannot lock the phone through blackberry ID

  Hello

  I take a phone of my coleague who has left the company. For some reason, I can't able to connect on the phone. Firstly I didn't at first, the password of my coleague ex, I went online and changed the password. However, when I want to connect with my new password to unlock the phone, I have this message:

  "You have exceeded the number of attempts to connect.

  For security reasons, you have been locked for 15 minutes. "Click on forgotten password if you need create a new password.

  But after 15 minutes and try again, the message... helpppp

  You try the BlackBerryID, or the security password, on the device?

  It looks like the BlackBerryID if you are locked out for 15 minutes.

  A wrong entered security password would give you only a message something like «wrong password 2/10»

  Then, to change the BBID of this device and make it 'your own' device, you'll need to do a wipe of the device security. This will delete all the data in personal, contacts, calendar, etc. and restore the State of the plant basically.

  Read this: BlackBerry smartphone must be wiped before transferring the property Security

• 9380 blackBerry smartphones cannot start the App World after the operating system upgrade + card

  Hello

  my camera 9380 worked perfect when I bought it.

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  any help?

  THX

  Hello and welcome to the community!

  I'm sorry, but the errors you posted seem somewhat independent... so I need clarification please:

  Gbassi wrote:

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  Unfortunately, "did not work" is not really diagnosable. What, exactly, have you tried? What, exactly, happened every step of what you tried?

  Gbassi wrote:

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  I do not see how these two errors are related to the first, you were trying to throw the maps app when it appeared? For the second, which came with the maps app? Or is separate #2 and lies somewhere in the process by using your AppWorld? Complete step by step of what you try, with a full explanation of what is happening at each stage, including the full text of all error messages, is essential to understand your situation and if all goes well to guide. Otherwise, we have to guess...

  So I guess. My guess is that, once you upgrade to 7.1, you don't have to perform a few extra steps to ensure that all services were properly enabled on your BB. Here are the steps. I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! You can try these few points in your process... either now (on 7.0.0.513) or after you re - try to upgrade to 7.1.0.366.

  Good luck!

• Missing language of blackBerry Smartphones entries on the Blackberry Curve 9300

  Hello

  I lived a few problems with my Blackberry Curve 9300 (very slow and low application memory, etc.) and so I decided to restore the factory settings. After that, I restored my backup file but when I finished the configuration and tried to change the input language, the Portuguese file was missing (I only have English and English WE available).

  I have instaled the firware once tried to restore a backup completed yet another, but nothing has worked so far.

  You have any other suggestions? I am really annoyed at this...

  Thank you very much

  Vanessa

  Hello

  From your post, I can't say whether you have followed all the necessary procedures. Therefore, you might need, some, or none of this...

  Language support on a BB is a combination of:

  1. Installation on your BB, a bundle of BONES which includes the language of your choice
  2. Including, in this installation, the language you want (two locations, I recall)
  3. Activation, on the BB, the language of your choice

  So, please, start here... it's how you choose the package operating system appropriate for your needs:

  • KB05305 Location of support for BlackBerry smartphones

  Then choose your package via this Portal:

  • http://us.BlackBerry.com/support/apps-and-software/desktop-and-device-download-sites.html

  Then, from a PC, you can install any compatible OS package (for example, for your BB model number) to a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Don't forget ICT the boxes on the screen to select components to install, ALL those relating to the language of your choice

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones BB Bold only charges when turned off

  Hi all

  I have a BB "BOLD" for a few weeks now.  When I plug it into the charger, it does not seem to load when the device is on.  The loading symbol appears in the upper left corner, but if I unplug the device after a period of time, the battery status symbol doesn't seem like the unit is charged.  In addition, the light yellow of load not flach when plugged in when turned on.

  When I switch off the unit and plug it in, I get the charging flashing yellow light and accusations of pretty good device.

  I also tried it with the device is plugged into the USB port on my laptop (I have DeskTop Manager 4.7), and it does not seem to load there either, although I have not tried to load from the PC the unit is turned off.

  It is a real problem, as very often, I want to load the device then turned, while I do miss phone calls and emails.

  Thank you.

  Adam

  The battery on the top icon left not enough resolution to be used for something other than a general indication of charge level.

  Go to Options, State to see the level of charge of the battery percentage.

  When I have my camera on during loading, I do not see the battery flashing yellow light. In fact, I didn't "BOLD" had one of these!

  In any case, see if the percentage level changes during loading with the appliance on.

• BlackBerry Smartphones changes to the calendar after update

  I recently did the software update proposed in consequence of which I had to re - install Facebook. Since then, I found that when I go to enter a new appointment, there are some new top that says send to help: and I choose Facebook, home, or office (the 2 is what I call my email accounts)

  I don't want this option here, especially since the default value is Facebook (he seems to be in alphabetical order)

  Is it possible to get rid of this option or at least change it so I can choose my own default?

  Hello

  The BlackBerry smartphone has the ability to maintain multiple calendars. You can select your timetable and services default e-mail to the title of the default Services Options-Advanced Options.

  Send using option is there Design and cannot be deleted because it specifies which calendar you want to use for your appointment you will enter in.

  Thank you