BlackBerry smartphones is that useful?

I just bought a bb 8100, running 4.2, I want to upgrade to the new software, but with all the problem, I read on the upgrade in this forum. I request to you it's worth, I wouldn't screw up a new phne.

If your device is not working properly and that you don't need to upgrade - don't.

However, if you want that would bring additional features an upgrade, upgrade.

First, perform a full backup using the Desktop Manager.

Upgrade by following the instructions here:

http://www.BlackBerryForums.com/General-8100-Series-discussion-Pearl/170499-latest-OS-8100-4-5-0-174...

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Smartphones unable to use BBM

    I can't use BBM on my curve 9320 such as a message informs you that exception; java.lang.NullPointer as follows Eception Exception. What's this & how can I get rid of him?

    Hello and welcome to the community!

    There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

    Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    If it doesn't boot properly, then you need to try Safe Mode:

    • KB17877 How to start a BlackBerry smartphone in safe mode

    There may be a code updated to the value of the carrier - check out them through this Portal:

    The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

    Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

    • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

    The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

    Good luck and let us know!

  • BlackBerry smartphones want to use old BlackBerry with wifi only

    I want to give my daughter an old Verizon BlackBerry Curve 8530 to use as a device with wifi, gmail/cat-only.  It is not active with Verizon (meaning that it has long - since been disabled and is not a phone number that are associated with him).

    I have trouble getting the job data.  I joined the wifi network but I can not open a Web page or gmail.  I played with all the settings of network, but found no solution.

    Any ideas?

    Waffleking

    Hello and welcome to the community!

    I can't say what OS you're on, but if I remember correctly the last OS for this model was the one where there was no possibility to make it work on WiFi only. These levels of devices/OS required an active subscription from a company to a data plan BB in order to use all services, even via WiFi only.

    I know that's what you were eager to learn, but it is what it is.

    Good luck!

  • BlackBerry smartphones can not use the contact option search on blackberry messenger

    my camera 9360

    I can't use contact search on my blackberry messenger, if I use that just get my blackberry Messenger to block/no response.

    What will happen?

    Pliss help me, brother and sister n

    Thank before and after

    Hmm... I don't know why your BBM contacts are suspended.

    • I would try to backup your BBM contacts on your media card (open BBM > Menu key > Options > backup locally to media card).
    • Then, to delete BBM on your device in Options > advanced > Applications (options > device > Applications)
    • Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.
    • Now, reinstall BBM using your Blackberry browser to www.blackberry.com/bbm
    • restore your identical to the backup above BBM contacts.
  • BlackBerry smartphones can not use quick key to search for contact & no history when lock phone

    Hi all

    I just got a new Torch 9800 that is connected to & configured server of my company blackberry. I also use Chinese entry (writing function key) and two problems below, pls help:

    (1) cannot use the quick key to search for contact when using phone, for example to enter a 'P', it will show "Peter" and "Peggy" from the contact list contact. I can only choose after selecting "call for contacts.
    Initially, I didn't know when this function has stopped. After several rounds of tests, more likely, it happened after I switched the input to the Chinese language and has not switched back to English at the same time.

    I found that several KBs can relate to this problem, KB13326, 14372, 04052. And followed the advice but still don't work except if I cold start the phone, i.e. remove the battery. He returned to normal. Once I have change the language again, the problem returns.

    (2) I put my phone to the phone call when it is locked. When the phone is locked, cannot display call log history. A few days before, he was not. Don't know what that value and make this problem.

    In addition, how to cold start the phone without out the battery and install additional appl (company does not download other app).

    Thanks in advance.

    Patrick.

    If your company blocks applications, there is not much you can do, but pray with IT to let you have access to them.

    There is an app called quickpull that can restart the phone, but a battery pull works best to clear the temporary files and the cache.

    Sorry I never messed with the languages.

  • BlackBerry Smartphones unable to use my phone

    My BB torch behaves weird. The last 2 days my touchscreen or buttons do not work. I tried removing the battery and keep it for 1 hour to overnight to reset. However whenever I connect the battery to the handset, it is automatically switch it on while I was expecting to wait for me at the turn, press the button. In the process, he continues the same behaviour limiting to me to make a transaction, including impossible to receive calls. Please advise as this is a workstopper for me.

    Maybe you need a refill of the OS or the update.  Try this quickfix.  Try to connect the device to Desktop Manager on your PC.  Often this can fix it.  DM detects that your software needs and update and will do it automatically.  Please note this only works on the newer operating systems (and this does not apply to the BB10 that uses BB link another program manager of operating system)

  • BlackBerry smartphones restrict the use of the internet on a Blackberry Bold 9700

    Hello

    I understand that it is possible to do so, can someone advise how?

    I still want to be able to receive emails and use applications that connect to the internet, simply cannot use the browser

    Self-restraint would work: don't click on the browser or open links in emails.

    Hide the icon of your browser.

    Do not install applications that use the Internet.

    Disable email HTML formatting if you download not data belonging to the images in emails.

    In other words, other than your OWN self-control, you can not use just 'part of the device' and not the other.

    If you don't want to use the data for applications other than e-mail, do not install them.

  • BlackBerry smartphones can not use my bb as usb and can not copy any images or music

    Hello

    I read the post with how to use the bb with USB, I downloaded the drivers USB V5 and I still don't see my bb as a hard drive in the computer, I rebooted the pc and everything...

    Before that, I installed the office and devide manager, Device Manager see my bb but the Office Manager could not if I uninstall it and follow the way of... I'm really lost here, it's my first bb and I have no idea what to do... You will appreciate any help here.

    BTW, mine is a BB pearl 8100

    Thank you!

    Claire

    Hi and welcome to the Forums!

    Since you do not know where to go, I'll suggest to start again...

    (1) strictly regarding the RIM software uninstall from your PC:

    • KB02206 How to perform a clean uninstall of BlackBerry Desktop Software

    (2) download a new copy of the Desktop software:

    • I suggest to use the package v5.0 without Media Manager English - which will have everything you need. Optionally, you can DL the USB drivers only, but then you will not have the full DTM application, which helps you keep your BB up-to-date as allows you to perform a backup on a regular basis.

    (3) download a new copy of your OS Package of device:

    (4) install this OS Package of device on your PC (it changes the RIM Desktop software with the stuff specific to your device on your operator)

    (5) follow these instructions to configure everything to use your BB to your PC:

    • You can jump on the download and installation of the Desktop Software market - you already have those.

    (6) with that, everything should work. If this is not the case, here are some troubleshooting tips:

    • KB02640 Troubleshooting USB connections
    • KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
    • KB00019 PIN code not displayed in BlackBerry Desktop Redirector

    Good luck and let us know how it goes!

  • BlackBerry smartphones can not use the Web form to contact the Android App Support team

    I am trying to use the 'form of commitment Web' to https://salesforce.services.blackberry.com/webforms/googleplay to file a feature request (improve the integration of group BBM with calendar BB on Priv). However, after completing the form, he decided that my private isn't actually a private (although it looks like a private, sounds like a private and claims to be a Priv) and I am quite incapable of agreeing the form data.

    I tried several times with the same message pop up an error telling me that my private is not a priv... even if it's a private - and purchased directly from BlackBerry to day 1.

    Anyone have any ideas?

    -James

    Hello

    Looks like you need someone to "look more" in BB systems to see what is happening... of course, this isn't what is available here in these forums of users. But, fortunately, all of the privileges that come with the direct support of BB:

    Good luck!

  • BlackBerry smartphones can I use my BB9790 on WIFI to other countries

    Im going to South Africa, via Dubai, and I want to use my blackberry bold 9790 at Dubai Airport with hotspot wifi free.

    I've already activated plan BIS on my number in my country of origin, is it possible that I can use my BB Phone as other android handset and the iphone at the airport from other countries on wifi?

    Hello and welcome to the community!

    As long as you have a BIS plan assets of any carrier, then you should be able to use data services via WiFi from anywhere on the planet. Probably you have to all the services of voice at the level, but you should be able to use all services of data via WiFi.

    Good luck!

  • BlackBerry smartphones can not use my Bold 9900 - Msg on screen App error 200

    I tried troubleshooting through the Blackberry Desktop Software, but the device does not connect. I am unable to provide information on currently installed in my device

    You will need to reinstall the operating system:

    1. start by searching for your operator and the system operating file that you want to use.

    http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

    2 download the operating system of the file from step 1 to the PC then install on the PC by running (double click) the downloaded file.

    3. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml." Also, check the following locations for the vendor.xml file and delete all instances of the file:

    On Windows Vista/7, go to C:\Users\YOUR_USER\AppData\Roaming\Research in XML Motion\BlackBerry\Loader (where 'YOUR_USER' is your user name)

    On Windows XP, go to C:\Documents and Settings\YOUR_USER\Application is In Motion\BlackBerry\Loader XML (where 'YOUR_USER' is your user name)

    4. use BBSAK from BBSAK.org and wipe the device (after doing a full backup), then after you get the 507 error (no OS installed) then go to the next step.

    5. connect the BlackBerry and double-click on "Loader.exe." It is located in c:\program files\common research in motion\apploader

  • BlackBerry smartphones unable to use e-mail

    Hello

    I got a blackberry torch, but he has developed some problems so I returned to the store.

    The store rep saved and restored my data of the torch to a curve they lent me.

    After receiving the phone I couldn't receive or send emails on any of the previous emails that I had set up the torch.

    I am not yet able to create new e-mail accounts or modify the 'old'.

    Really need help.

    Hello

    Have you tried to reset your BBID password by following the steps above to Ko?

    After the reset of password, you can use your BlackBerry browser and browse the www.blackberry.com/integrate to add / edit an e-mail message.

    Can you try that again.

  • BlackBerry Smartphones unable to use BBM: contact is still pending.

    I just bought a BB Curve 9220 and enabled wireless data plan on my GSM sim; which has already been activated. I tired to add a contact to BBM using the PIN, email and name, remaining in the State of pending: authentication required. Targeted contacts have also done the same thing; but of no use. I can send and receive text messages by the PIN. But unable to start a conversation on BBM. I ask somone to help me sort this issue as was the single most of the main reasons for me to get a BB BBM! Sigh!

    (My email address is checked on the BB, which works perfectly fine).

    Thank you

    Ensure confidence that you have a data plan that includes messaging as BBM, a BlackBerry data Plan not limited only to email (got some mobile service providers, that have different stages of data like this plans).

    If yours is understood BBM, as the dependence on the send your service books to activate BBM.

  • BlackBerry Smartphones can not use my camera :(

    How can I use my camera to bb. It displays a message that 'impossible to DΘmarrer the camera. close other applications and try opening the camera again. "How? I don't know what application to close.

    Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

  • BlackBerry Smartphones Can I use a Microsoft Bluetooth mobile keyboard 5000 with my blackberry bold 9900 phone?

    I was wondering if I can use a keyboard microsoft bluetooth mobile keyboard 5000 with my Blackberry Bold 9900 phone?  When I go to the pair, the phone finds the Microsoft keyboard, but he asks me a key digital authentication, then for an alphanumeric password.

    Keyboard manual says that if you are asked an authentication key, let the program create, but my Blackberry does not create anything, he's looking for the authentication key.

    It is a company phone.  Should I contact my COMPUTER tech support to see if they can shed some light on this or did someone here knows what I can do to remedy this?

    Or am I wrong in assuming that I can use the mobile keyboard with Blackberry?

    Thanks in advance for your help.

    Jon

    That the keyboard does not support the Bluetooth HID profile.  BlackBerry requires Bluetooth SPP profile.

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