BlackBerry smartphones can not use the Web form to contact the Android App Support team

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• BlackBerry smartphones can not use the contact option search on blackberry messenger

  my camera 9360

  I can't use contact search on my blackberry messenger, if I use that just get my blackberry Messenger to block/no response.

  What will happen?

  Pliss help me, brother and sister n

  Thank before and after

  Hmm... I don't know why your BBM contacts are suspended.

  • I would try to backup your BBM contacts on your media card (open BBM > Menu key > Options > backup locally to media card).
  • Then, to delete BBM on your device in Options > advanced > Applications (options > device > Applications)
  • Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.
  • Now, reinstall BBM using your Blackberry browser to www.blackberry.com/bbm
  • restore your identical to the backup above BBM contacts.

• BlackBerry smartphones can not uninstall the Facebook app.

  On the storm, I downloaded and updated the Facebook several times. Unfortunately I never receive notifications (I know this isn't the fault of Facebook, BlackBerry). I am now trying to uninstall and remove this application but I can't work out how! I highlighted the Facebook icon and press the "menu" button, but the delete option is not there.

  Anyone know what I can do?

  Thank you

  Hi stickievix,

  The best way to do it is by going to Options > Advanced Options > Applications.

  Search for Facebook in the list, select it and click and then press menu key.

  You should then have an option to remove the application.

  See you soon!

• After upgrade blackBerry smartphones - can not use headphones! Only the speaker!

  After the upgrade to the new operating system, I can't use the headset.   I hear nothing and no one can hear me speak.  When I change to speaker that works - but who wants to go through life with everyone heard your calls!

  This phone is essential for businesses and I am very frustrated - thought the new upgrade, it would be better, but it made it worse.

  Can someone help me please? !!!

  It happened to a number of us.  It takes some futzing with it to return to normal.  You have the headphones supplied with the phone?  Headphones or, for that matter?  If so, try connecting and then doing a battery pull.  With the connected headset and the device on, remove the battery, wait a few seconds, then replace the battery and wait for the device to reboot.  Others have lived the media player and selected a song to play.  While the song is played, insert the headset, then click on the BlackBerry Menu button (the button with seven points next to the green button ' phone'), click Activate combined and see what happens.  You will have to perhaps to plug and unplug the helmet a few times to 'train' the phone again.  Finally got mine back to normal and it worked fine since.  Seems you just need a "jump start" with the activation of the handset to the headset.

  I hope this helps!

• BlackBerry smartphones can not open the eyebrows of internet

  I ca not open internet or the accsess my Id eyebrows, always have an massage as my eyebrows is bloked

  can not set up my new email or ID

  Hello and welcome to the community!

  Since little information, we unfortunately have to make assumptions... the content accurate and full of error messages is always more useful than a short short description.

  So here's my proposal? Is there a COMPUTER policy on your device?

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  Is there and you're on BES, then stop now and go talk to your BES admins... they control everything.

  If there is and you are not on BES, then you need to clean your unit of the it policy:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Be very attentive to provided warnings, particularly the fact that your device will be wiped clean in the process. You can find adequate instructions to backup via the link in my sig auto on this post. But, when you restore, do not full restore... restore instead, only those databases you requested (e.g., calendar, contacts, etc.) and more precisely to avoid restore and data bases that have nothing to do with politics, COMPUTING, business, or anything similar. If you restore the databases, the it policy will be conscientiously restored to your device, and you will be right back where you started.

  If there is no COMPUTER policy, contact your mobile provider for formal support.

  Good luck and let us know!

• BlackBerry smartphones can not open the downloaded applications

  I have a blackberry 9360 and it's great, the only problem is that some applications don't download, same if I'll buy them and others will download but does not open "Phone Warrior will not work without the requested permissions" I accept all requested permissions, but it still does not... Can anyone help?

  Hello

  If you've got reliable sources (e.g., BBWorld) apps and they are therefore particularly compatible with your device and the OS level, then it is possible that you have a policy COMPUTER on Board that is blocking them. Reference:

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  If you indeed have a political TECHNOLOGY and are part of a BES and environment, then stop now and contact your BES admins for help... only they can tell you if what you're trying is against them.

  If you have a COMPUTER policy and are not part of BES, then the question arises why the it policy exists on your device. In general, it's because you got 2nd hand device and the seller does not correctly clean it... refer:

  • Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  But even without the seller, as long as they did everything in their section of the KB, you can always clean the device of the it policy. The process is to destroy everything, please first review the link in my sig auto on this post for a full and proper backup procedure to follow.

  Once you have this full backup, to proceed with this:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Thereafter, proceed to restore your applications and data, but DO NOT make a full restore... instead, only a selective restore of the databases you really need (e.g., contacts, calendar, etc.) and specifically avoid restore databases that have nothing to do with politics, COMPUTING, business , or anything similar - if restore you those, he will dutifully restore it on your device policy, and you will be right back where you started.

  Good luck and let us know!

• BlackBerry Smartphones can not hear the other end to the phone

  Hello

  I have a Bold 9900. Lately, I had a problem where I am unable to hear the ringing of the. The phone vibrates and I see an incoming call. When I answer the call, I can not hear the person at the other end of the line, or the other person can hear me. If I try someone sounds, I can't hear their phone ring, but I get the message that we are related, but may not have any conversation. When I do a full power off and restart its new normal.

  How can I get rid of this problem?

  Hello docvish,

  Welcome to the community,

  As the PC or laptop requires the restart of our smartphone require also restarts to remove slow, whenever you feel any unusual just give a battery pull reboot I have; e while the unit is on the battery wait a min. then reinsert it wait until it restarts. You can also give a soft reboot by pressing alt + Shift R (aA ^) + DELETE.

  Also avoid any applications running in the background, press on and hold Menu button for a few seconds, it will appear a screen showing running applications or that are still open., remember always to get out of the applications not only to return the key. Try if solves your problem, or alternatively you can visit any Center of Blackberry service to the issue.

  Good luck

  Click 'Like' If you want to thank someone.
  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry smartphones can not use APP World

  Hello world

  I have a problem with my BB tourch 9800 and I already have the blackberry service, but I can not use APP World when I open it I get this message (blackberyy APP World is not currently available in your country. Please check blackberry.com appworld for updates). so is there another way to download and install blackberry applications?

  not: iam in Iraq

  operator: Asiacell

  Hello and welcome to the community!

  Please check this page to ensure that you meet the minimum requirements (including if it is available in your country):

  • http://NA.BlackBerry.com/eng/services/appworld/download.jsp

  If it is available in your country and you feel you meet the requirements at the level of the device, and then contact your provider to make sure you meet the requirements of the plan (to them) access (via their network) service to AppWorld.

  In addition, the latest version of the AppWorld is currently accessible only through your corporate data network - WiFi is not used for access to AppWorld under any circumstances. Therefore, you must subscribe to a sufficient level data plan so that the AppWorld to function.

  • KB23854"a data plan is required to use this feature" sometimes appears in BlackBerry App World

  Further still, you should know that AppWorld is simply a portal, vending apps developed mainly by others. Therefore, it is not your exclusive supply source - there are others that you can try:

  • AppWorld in some countries
  • MobiHand worldwide
  • Handango worldwide
  • BPlay worldwide
  • GetJAR worldwide

  I found that there are very few applications that is exclusive to AppWorld. You can see the online catalogue and then look for other sources of supply, including quite often on the developer website.

  Finally, understand that RIM has no unilateral control over the availability of AppWorld. They must ensure that they and their partners meet local laws and operating a system of e-commerce legislation - and that can take time. AppWorld is in more than 110 countries now and adding more every month.

  Good luck!

• BlackBerry smartphones can not find the BBM icon...

  I can't find my icon of bbm anywhere, even not in the bar to switch applications. I was updating it from app world blackberry, then the progress of update has failed. bbm icon was there until later that day, I deleted something and the phone was in need of a reboot so I rebooted it and since then I can not find the icon of anywhere. I tried to download it again from the appworld, it always says that there are already, but I can't find it yet. and I'm also trying to update nd it always says error update! Please help me!

  OK, so just do the last part of the instructions...

  Finally, use your BlackBerry browser to go to http://blackberry.com/blackberrymessenger and download/install again the Messenger application.

  After installation and reboot if necessary, check your instant messaging, or downloads of the application folder.

• BlackBerry smartphones can not see the maps on my "BOLD"?

  Hello

  I just theBold on Orange in the United Kingdom and I do not see the maps app anywhere.  I can see it listed as version 4.6.0 under the list of Applications but can not see the software somewhere?

  I'm mean't to enable it somehow?  Also can not get the GPS function works as it says "failed to update GPS location" when I click on refresh?

  Any help would be really welcome

  If your provider blocks the passage of the icon (like AT & T) to another theme (Options-> themes) and see if you can find it. You may also download. Check mobile.blackberry.com from your BB browser.

• BlackBerry smartphones can not find the Notification Menu

  I have a blackberry Pearl and recently upgraded to 4.5.  After the upgrade, I was move the icons on the home page and somehow successful to delete or lose the Menu of Notification icon (the one where you select the quiet mode, ring for single phone etc.).  I can't go back on this request.  4.5 I tried reinstalling, but he dutifully put my screen up delicate because he was with the missing menu.  The advice is apprecaited.

  Thank you

  Make sure that it is not in all cases. You can not remove the icon. You can only hide or move.

  Change themes and to see that you can find?

• BlackBerry Smartphones Can I use the clock as my desktop wallpaper, so to speak the way he looks when he's in charge?

  Can I use the clock as my desktop wallpaper, so to speak the way he looks when he is in charge?

  THX

• BlackBerry smartphones can not open the body of the e-mail or surf the web

  Have a verizon 9850 for 1 day.  I get by email, I can hear it when it comes and I can see the header, but it won't allow MW to open it.  I was able to open an email of confirmation of installation of the Blackberry, but that's it.  In addition, I can't surf the web or connect to the web.  Verizon told me a defective phone, but everything else seems to work very well.  Would it be a firmwear upgrade?  Someone has an idea?

  Yes, I had tried that but thanks for yor reply.  After that I had posted, I tried to reinstall the operating system and that seems to have solved the problem.

• BlackBerry smartphones can not access the Internet using the browser

  Problems tonite to access the Internet using the browser button... get several different messages, the first was:

  ERROR HTTP 500 internal server error... An unexpected condition has occurred...

  then ERROR HTTP 503... server overload

  I can't access using Menu.then by clicking on the bookmarks saved... any ideas anyone?

  Hi and welcome to the forums!

  Open the browser, options, cache operations, delete all categories.

  The go to the configuration of the browser, scroll to the identification of the browser, change Internet explore!

  Battery pull. See how it works.

  KB11266 HTTP 500 error when you use the browser

  Thank you

  Bifocals

• BlackBerry smartphones can not change the electronic signature with the Blackberry Internet Service on Orange

  Hello

  I'm on Orange and I am trying to remove the signature when I send the email to my gmail account.

  An earlier thread was really useful-

  R Man

  I'm going crazy trying to figure out how to change the signature on my blackberry curve 8300.  I'm with Orange Business.  On my camera, it displays the option, but cannot be changed.  On my bill online orange it does not mention - in fact it is impossible to get information from blackberry.  Could someone help me?  I keep seeing references to the 'BIS' - which I suppose means Blackberry internet service - but this does not seem to help me?  This is a website / option on the phone / or what?  DRM for any help...

  Bifocals

  Hi and welcome to the forums!

  You're BIS correct is the Blackberry Internet service.

  If you go through the icon to setup e-mail on your phone, you will actually the site of the BIS.

  If you can not change your signature through the device, you can connect to a PC Web site.

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

  The Orange UK BIS site

  https://bis.EU.BlackBerry.com/HTML?brand=orangeuk

  The BIS of the procedures via the PC site

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB03781&sliceId=SAL_Pub...

  But when I go on the site of Orange UK BIS I can't set up a new account as it says there is a already for my phone, and when I clicked on the link "forgotten password" and I sent myself a message that 'username and password do not exist.  Please use your device to access Blackberry Internet Service. "When I use Setup email on the phone, I can see the signature but not change.

  Y at - it a help for me, or am I stuck with this signature?

  Thanks in advance.

  the fastest is to call Orange UK and they will tell you how to connect to your BIS account for editing.