BlackBerry Smartphones unable to use BBM: contact is still pending.

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• BlackBerry Smartphones unable to use BBM

  I can't use BBM on my curve 9320 such as a message informs you that exception; java.lang.NullPointer as follows Eception Exception. What's this & how can I get rid of him?

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• BlackBerry smartphones can not use the contact option search on blackberry messenger

  my camera 9360

  I can't use contact search on my blackberry messenger, if I use that just get my blackberry Messenger to block/no response.

  What will happen?

  Pliss help me, brother and sister n

  Thank before and after

  Hmm... I don't know why your BBM contacts are suspended.

  • I would try to backup your BBM contacts on your media card (open BBM > Menu key > Options > backup locally to media card).
  • Then, to delete BBM on your device in Options > advanced > Applications (options > device > Applications)
  • Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.
  • Now, reinstall BBM using your Blackberry browser to www.blackberry.com/bbm
  • restore your identical to the backup above BBM contacts.

• BlackBerry Smartphones unable to use fancy smiley applications

  Hi all

  I installed applications fancy smiley and when iam trying to use this app while e-mail he invites me "" your current coding of SMS do not supported smileys.please go to options-> SMS-> datacoding and assign UCS2 "...." " I followed the same but unable to use fancy smiley applications... Please guide me.

  Thank you best regards &,.

  Karthik. M

  After you follow these instructions to set the code UCS2, did you do a reboot of the device?

  • Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

• BlackBerry Smartphones unable to add new contacts or edit existing ones

  For these last days, I was suddenly unable to modify existing contacts or add new contacts on my 8520. I tried to back up data and decommissioning and the upgrade of the operating system and updated to the current operating system, but I still have the same problem.  I just 340 contacts...

  Please help for technical assistance...

  Please remove the Yahoo! Messenger or Windows Live Messenger because he has problems with phones OS5 resulting in the inability to modify and add contacts.

• BlackBerry smartphones can not use bbm :-(

  Please help me I bought a blackberry curve this week on cotract with 3 and don't Kow how to use, usually free is bbm on cotract or what I need to get out separately?  I tried to add contacts, but it just doesn't work for me :-(

  If you bought the phone on contract with three you shoud automatically have Blackberry bolt on assets. Other functions such as e-mail and facebook app work for you?

  It would be interesting a call to them to confirm that the Blackberry Bolt On is active on your account - notes, if you bought the phone in contact with them that you shouldn't pay extra for it.

• BlackBerry Smartphones Facebook untie the BBM contact

  Hello

  I recently did a software upgrade on BB Messenger and checked 'contacts with Facebook connect'  How to untie what I keep in contact with my Ex wife unfortunately - but do not necessarily want to see its FB updates.

  Ideas please

  See you soon

  BlackBerry Messenger > Menu button > Options.

  Scroll to BBM connected Applications and change - delete Facebook as one of connected applications.

• BlackBerry smartphones unable to use instant messengers!

  On my flipberry I don't have an internet/data plan on my account with tmobile!

  But I can't connect to WI - FI and surf the Web well, Im able to download Apps new!

  But I am unable to connect to one of the messenger applications that are installed on the phone when I am connected with the same WI - FI connection.

  Yahoo, google, msn, aol, etc., that each of them do not work!

  I know im putting the good info, but I get the error message is...  "Service not enabled for this handheld".

  Does anyone know what I can do to solve this problem, so I will be able to use my applications of instant messaging via a Wi - FI?

  Or instant messaging works only if I have a data plan for blackberry?

  To access the IM or just about any BlackBerry application you must have Blackberry data plan. It is a necessary requirement for all.

• BlackBerry Smartphones changing "synchronize using" for contacts

  I used to use BES, but now I'm on BIS.

  I want to synchronize my contacts with Google Apps / Gmail, but all my existing contacts say "synchronize using the: Desktop", while the new contacts I create say "using synchronization: [email protected]". "

  How can I move my contacts from Gmail?

  Thank you

  Weird. I thought I posted a follow-up. I wanted to move the contacts you want to synchronize with my Gmail / Google Apps account here, that's how I got it working:

  Download the free "ABC Amber Blackberry Editor" (not to be confused with ABC Amber Blackberry Converter, I paid $19.95 for which it did not help) among Free Download ABC Amber BlackBerry Editor, edit contacts in IPD files.

  Create a backup of your contacts via Blackberry Desktop Manager.

  Create a new backup (via the backup and restore-> advanced) only on the "Address Book - All" database, and save this as a separate file, IPD.

  Clear (empty) both the 'address book' and the 'address book' all databases.

  ABC Amber Blackberry Converter, open the second IPD file and save it as an IPD file another (in hindsight, I wonder if this step is not necessary).

  Use the Fund Manager to restore from that IPD file. All contacts are now under the BIS address.

  The strange thing is though (nothing to do with my previous question), if I edit a Contact in Google Apps / GMAIL, address, city, State and zip all move in the field "address" in my BB contacts application (all on one line). I can change it back to normal (i.e. address, city, State and zip in their individual fields) on my BB, but the next time I have edit the contact in Google Apps, it goes back on a single line.

  (I BIS contact SYNC, don't use BES).

• BlackBerry smartphones unable to use e-mail

  Hello

  I got a blackberry torch, but he has developed some problems so I returned to the store.

  The store rep saved and restored my data of the torch to a curve they lent me.

  After receiving the phone I couldn't receive or send emails on any of the previous emails that I had set up the torch.

  I am not yet able to create new e-mail accounts or modify the 'old'.

  Really need help.

  Hello

  Have you tried to reset your BBID password by following the steps above to Ko?

  After the reset of password, you can use your BlackBerry browser and browse the www.blackberry.com/integrate to add / edit an e-mail message.

  Can you try that again.

• BlackBerry Smartphones unable to use my phone

  My BB torch behaves weird. The last 2 days my touchscreen or buttons do not work. I tried removing the battery and keep it for 1 hour to overnight to reset. However whenever I connect the battery to the handset, it is automatically switch it on while I was expecting to wait for me at the turn, press the button. In the process, he continues the same behaviour limiting to me to make a transaction, including impossible to receive calls. Please advise as this is a workstopper for me.

  Maybe you need a refill of the OS or the update.  Try this quickfix.  Try to connect the device to Desktop Manager on your PC.  Often this can fix it.  DM detects that your software needs and update and will do it automatically.  Please note this only works on the newer operating systems (and this does not apply to the BB10 that uses BB link another program manager of operating system)

• BlackBerry Smartphones unable to use voice dialing with Bluetooth

  When I created first of all my bluetooth, I was able to use the voice dialing without any problem.  Now, it does not work.  When I try to make a call using bluetooth, the screen displays "voice dialing initialization" and just stays there.  Voice dialing is always working to make a call with the handset.  Any thoughts?  Thank you.

  Drey says:
  When I created first of all my bluetooth, I was able to use the voice dialing without any problem.  Now, it does not work.  When I try to make a call using bluetooth, the screen displays "voice dialing initialization" and just stays there.  Voice dialing is always working to make a call with the handset.  Any thoughts?  Thank you.

  I have exactly the same problem.  The only thing that restores it must draw on the battery. Then, it is set for a day or two and return to the "blocking during initialization".

  I read the audio entering BT during initialization, before the sound "tones" to let you know the word, it will lock.  When I remember not to speak before the beep, it seems to work better.

  Give it a try!

  If it helps, please click the button of "Bravo."

• BlackBerry Smartphones unable to synchronize contacts with Desktop 7 subfolers

  To set up synchronization of the various folders and files of data using BlackBerry Desktop Software 7.0, follow these steps:

  1. Connect the BlackBerry smartphone to the computer.
  2. Open BlackBerry Desktop Software, and then click Organizer.
  3. Click Configure next to the type of data (Contacts, calendar, tasks, notes) which requires sync with a folder.
  4. Click Advanced...
  5. Select the folders tab.
  6. Select the radio button to select different Sync.
  7. Navigate to, and then select the specific item to be synchronized in the list and click Add
  8. Click OK.
  9. Click OK.

  Thanks for the Info. not familiar with the forums. Have since found the solution. It is a problem of blackberry, I had to set up a new profile of .pst and import all data.

• BlackBerry smartphones I want my BBM back! BBM contacts switched between two phones I own, my wife and me

  Hey, my wife's friends are nice, but I can't be in their discussions... I have 2 bb Torch 9800. For no apparent reason about 3 months ago the bbm contacts exchanged between them without any reason. I've been in contact with my phone provider, and they are perplexed and said that it is a problem of bb... How can I get the bbm is switched back to good phones?

  I tried to remove and reinstall applications, same old contacts...

  Note: I share the same e-mail address on both phones, this could be and question? When I got the phones of MTS, a few years ago, they said it was very good and quite work very well to the top until there are a couple / few months.

  Hello and welcome to the community!

  Sharing the same e-mail address is no problem... e-mail systems is generally accessed from multiple customers, and the application of enamel on the BB is just another type of e-mail client.

  But, if you meant that you share the same BBID on both devices, then it indeed is probably the cause of the problem. It is inadvisable to associate a BBID to more than a SmartPhone BB. Strange things can happen, including the tangle of BBM contacts, as has happened to you.

  Since BBM7, BBM contacts are not stored on the device itself... on the contrary, they are stored "in the cloud" with the BBID. Before BBM7 (indeed, "a couple of years"), the BBM contacts were stored on the device itself and therefore would not mingle if a BBID has been shared between several BB devices.

  Here's what you need to do:

  1. Decide which of the two devices will retain the existing BBID
  2. Manually clean the BBM contacts to reflect only what desires this device
  3. On the other BB, you need to prepare by making a full backup of the device, because the "fix" will wipe
     • See the link in my sig auto on this post for instructions to complete backup
  4. Once you have this backup, you should separate this another BB the BBID existing and create a new brand for the single device
     • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet
  5. Once this is done, you can switch to manually re-create all BBM contacts on the 2nd device (no, there is no way to automate this process for you)

  Good luck!

• Issue with BBM blackBerry Smartphones to add a new contact

  I just bought a BlackBerry for a parent especially to be able to use BBM with him, knowing that he will soon be abroad;

  The problem is that I can not add him to my contacts: scanning the bar code don't work, for what is to type the PIN code or text. I even tried to send him an email. There, for example, can add me, and none of the latter work neither.

  I downloaded the latest updates and tried to charge our devices several times, but it was useless...

  Any idea what could be the problem?

  Thank you in advance!

  Laura, of course try it.

  Rakboyz, please read this thread and follow the suggestions.