BlackBerry Smartphones lost 'settings' 'options' shortcuts and

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• BlackBerry smartphones lost my default ringtones and alert sounds

  Question #2...

  Recently, I swapped my small SD card for another.  During this process, it seems that all of my default ringtones and all sounds have disappeared.  They appear in the list of options available in the profile application, but I heard "dung dung dung" whenever I try to scroll in the list.

  I have somehow lost them when I changed cards?

  Is it possible to re - install?

  Thank you

  Chris

  no no no, if you have ever moved the ringtones to the media card, they they are on the memory of the device, not the press card.

  I was just guessing.

  Thus, they are always there.

  With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

  See if they work now.

• BlackBerry smartphones lost my message icon and cannot access e-mail

  I downloaded QuickPull v2, tried once and now I can't find my emails, all my pictures have been erased as well as my music. Any help would be greatly appreciated.

  Looked up a similar problem on the Board and found a solution. I took out battery and put it again. Everything was back to normal once he has adjusted.

• BlackBerry Smartphones BB Curve 8520 (call and network problems)

  Hello

  Recently, my BB Curve 8520 got damaged by water & with immediate support from a local vendor, it got fixed.

  Just after 2 days, it has some issues of appeal & off-grid chess. To validate the question with the handset, I checked the SIM card even with other mobile & it worked perfectly.

  Now,.

  Should I go to an authorized service center to solve this problem?

  (If Yes, then please suggest a BB in Vadodara official service center.)

  OR

  Do we not have an easy solution?

  Thank you

  Kailash-

  Hi shahi_kailash

  Welcome to the Forums of the BlackBerry Support

  Check here and locate the authorized Service Center near you, service centers for the BlackBerry Smartphones in India . But FYI as much as I know they will fix all the water damage to devices.

  You can contact any local Mobile repair shop and see what they can offer. But more often in a water damage repair BlackBerry smartphone will cost a lot and you can't guarantee that it will work perfectly over a long period, you may experience the same problem right now or a new. So I think better to buy a new device or an opportunity instead of this unit damaged by the water.

• BlackBerry Smartphones lost "e-mail settings."

  I have a curve 8300 to connect to my mobile account through my former employers BES which worked perfectly.  I have now left the company so he opted for BES bis using the same mobile services provider. Emails are synchronize not correctly between the laptop and the laptop and I am told by mobile service provider that this is probably due to the 'email settings' do not set up correctly on my handheld.  The problem is that most of the fields that should be listed under settings options/email on my handheld is reported missing.  Software of the device has been wiped and reinstalled but the problem remains.  Any ideas on why I'm missing some fields and how can I get them?

  Thank you for a very frustrated bberry user.

  cambridgeed wrote:

  No effect on no emails from my bberry - again, they do not appear in my outlook sent the file.

  They do not go... unless you set an autoBCC on all the emails sent from your BlackBerry (you can do on your site of BIS connection where you configure the e-mail account). Then, in outlook, set a filter that all incoming emails with your e-mail address as sender go into your folder of mail electronics outlook sent.

• My 9800 torch blackBerry smartphones is not install apps and I can't set up my gmail account

  Please help me I download apps on my torch 9800 help bb world bt it dosent install on my fone, as he tells me that there was a problem installin the application please try again later... even if I try to download outside bbworld it tells me failed to download... on the configuration of e-mail d it always tell me 'address incorrect email or password'... Please help me

  OK, I can't say enough. But I'm like described KB as a lack of policy is NOT what you have, which means that you have a COMPUTER policy on your device. It's just weird because I've never seen a COMPUTER policy like what you describe, but then of course I have not seen anyone.

  So, I think (it's more than that, actually) is that you do indeed have a policy COMPUTER on your device that may well be the reason for the failure of the installation, you encounter.

  If it's a working or otherwise associated with certain BES service device, then you need to talk to anyone who provides the BES service on your problem... they control what is the it policy.

  If this is not a working device and/or you do not subscribe to any service of BES-level from anyone, then the conjecture is that you have received this camera as previously used, and the previous owner didn't properly clean the it policy, leaving you with a latent policy causing you these problems. To remedy this situation, you must make sure you have a full backup, according to the link in my sig auto on my posts. Then proceed you to this:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Once finished, your device will be like new again, with nothing on it... No. data, no added applications, etc. If you continue to restore the backup, do not forget that you DO NOT make a simple full restore... restore instead, only those databases that you need (e.g., contacts, calendar, etc.) and more precisely to avoid any database that have nothing to do with BES, business, political, etc. If you restore that contains the it policy, it he will dutifully restore your BB and you will be right where you are now.

  Good luck!

• BlackBerry Smartphones SMS TEXT HELP! (and bbm)

  My pearl cannot receive new texts.

  It only gets new e-mail...

  and unless I have register earlier texts (before this problem happened), all the rest are deleted...

  also, my bbm conversations had all been cleaned...

  I rebooted my phone from TONS of time... is there a way to reset the phone?

  It comes from occurring as you face constraints of memory in your device. The low memory manager (LMM) is activated automatically when the flash available on the BlackBerry smartphone memory decreases less than 400 KB. Flash memory is used to store such as Messages, calendar, Contacts, tasks, Notepad BlackBerry smartphone applications and third-party applications.

  Perform the following steps-

  1. Give a soft reset by removing the battery for 30 sec.
  2. Check the amount of memory is free in your device to Options -> status -> free memory. To view all aspects of database go to Option -> status -> click on the Menu button and then select the database size
  3. Remove the less frequently used application. To remove go to Options -> Advanced Options -> Applications -> highlight the application you want to delete-> click Menu , and then select Remove
  4. If you stored your image in the memory of the device to move them to your media card

  Check the below knowledge base-

  How to qualify for low-memory situations on the BlackBerry smartphone

  How to maximize space and power battery life on the BlackBerry smartphone

  Lack of memory according to the free file on the status display field

• BlackBerry Smartphones MMS settings?

  I have the Curve 3 G and can't send/revieve MMS.

  I think that is due to the default settings, but I can't find the MMS settings anywhere. Normally it's just under the options menu, but when I go on my options, all he has are: sounds and ringtones, networks and connections, display, typing and entry, device, Call Management, security, accessibility, and third-party Applications.

  I tried to find the MMS settings according to the present but can not. I hope that I just lack...

  Thanks for the help.

  You have a data plan blackberry active on your account rather than just a standard data plan carrier? Settings for MMS and other parameters of data are pushed to your phone when you have the correct data plan in place.

  If you can't give your carrier a call.

• BlackBerry Smartphones lost all contacts during software update

  Hey I've just updated v4.6 on my "BOLD" and now I can not find my contacts... info calendar and Outlook still there but all my contacts were lost... Help!

  Thank you

  Hello and welcome!

  Depending on how you did the update, it may have created a backup file on your PC. If you did the update via attached USB on your PC (for example, no OTA), search your hard drive for a file with an extension of the RPI (*.ipd). Inspect the results (date/time of the file) and choose the one to use in the restore. Then, run the DTM software and perform a selective restore:

  • KB10339 How to restore data from a backup file to the BlackBerry smartphone

  If you update OTA or skipped the backup office during the update, then I'm sorry for your loss, but there is nothing to do.

  Best.

• BlackBerry smartphones 'Advanced settings' missing! (Verizon Wireless)

  The "Advanced settings" option in BIS is missing... I don't know if there is a problem with just Verizon or what? It is absent from the version of regular desktop browser and mobile version. Verizon didn't know what was happening and referred me to BlackBerry.

  Note: I have the $29.99 "Email and Web for BlackBerry."

  Thanks for the help!

  I deleted my email account and new reset and now the 'Advanced Options' is there once again. I don't know why they disappeared in the first place, but oh well.

• Unlocking blackBerry Smartphones 8830 World Edition GSM and code provider

  Hello

  I'm a guy unsavvy tech and have an 8830 World Edition phone. Bought this from Auntie Indicom (Vendor ID: 269), a CDMA operator which also provided a GSM SIM for only international roaming. Last month, number portability Mobile came into India, and I went to a GSM provider, Vodafone India. After the transfer of numbers, simply inserted the new Vodafone SIM and the phone and Blackberry services are working well with the new operator. Two questions:

  1. from the Options-> advanced-> SIM card Options, after typing MEPD, I see:

  ID: a large number

  Customization:

  Disabled SIM

  Active network

  Network subset disabled

  Service Provider disabled

  People with reduced mobility

  Does this mean that my Blackberry is locked? If Yes, is it blocked by Vodafone? Given that I have moved the Auntie service provider Vodafone and does not seem to wear the same number on the same phone, aunt locked the phone.

  2. type Alt-EACE, I always see the Vendor ID 269 (Auntie). See also the logo of Auntie initially upwards. Is it possible that I can change the ID of the seller or at least stop getting the start screen for the old vendor? This ID Vendo has something to do with the above-mentioned lock?

  Would be very grateful if some kind soul illuminates.

  Thank you

  Paul

  India

  There must be something different on a BB WE that allows the use of other SIMs, though always stuck at home carrier. Odd, but your experience proves the theory. I seriously doubt that release will make a difference, but certainly to try I guess.

  I don't know why your BB is as you describe... but, I want to propose the following steps, in order, even if they seem redundant to what you have already tried. However, you want to be careful here. I don't know how you originally got your BB running services on your current operator. All BB services are controlled by the Service books. If a carrier does not natively support a BB model on their network, there are a few things that need to be taken to get these SBs on than non-native BB. If only it had to do, don't go here... you could just wipe out all your services level of BB. But if none of these tricks are required (which would mean that your carrier supports natively your BB model), then you should be safe to go ahead.

  Steps 1 and 2 each should translate into a message to your BB to come:

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Maybe it will make a difference. I really do not know about you, to be honest. It's a tricky business, and you can well serve just as well by getting a new BB you get from your carrier... which by the way, you would have at least that the formal support at your disposal channel.

  Good luck!

• Unable to connect to my Blackberry smartphone to sync my contacts and calendar

  Original title; Unable to connect to my Blackberry smartphone

  Since the last Windows Update August 17, I can no longer connect my computer to my phone smart blackberry to sync my contacts and calendar

  Thanks for your help. I decided to check with my Blackberry service provider, and they were able to fix the problem by simply removing and then reinsert the cell phone battery while it was connected to my computer. The old trick 'the battery '. Never thought of that.

  Thanks again!

• BlackBerry Smartphones do a security wipe and now cannot set up my email!

  Hello

  I did a security wipe on my Blackberry Bold 9900. I managed to restore everything, however I can't seem to configure my email address (which is a Yahoo address). I get the error message that it has not been possible to connect to the server.

  I also raise a problem with my BBM, I am able to send messages, but can't send any to me. This problem also comes after clearing security.

  Everything worked fine prior to clearing security.

  Concerning

  Imran

  Hello and welcome to the community!

  After an update, I still propose that the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you must seek formal support from your mobile service provider.

  Good luck!

• BlackBerry smartphones BB deleting my SMS and call logs

  Oh K my BB removes my SMS and calls to connect its own... a supp with this... He's never done before... Can anyone help

  If the device is not enough free space, it will start to delete the call logs and emails in order to make room for the new. Check the free space by going to Options | Status and look at the number "no file". If it is close to 0, so that's why. A quick fix would be to remove the battery for 1 min and then after that the unit will start checks the number of free file again to see if it has increased. See the following ways in order to free up more memory on the camera article: http://www.blackberry.com/btsc/KB14320

• BlackBerry smartphones can not receive emails and browsing!

  Juice I activated my blackberry services, a few days before, I can e-mail sent through my bb, but I can't receive mails through my bb... I n don't know wat happnd! as as I do hav navigation but I cannot see the maps or vision satellite of the Earth in the navigation of bb application, its just like a blankpage!

  Hello!!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should talk to your provider of mobile services for formal support.

  Good luck!