BlackBerry Smartphones need assistance on issues of Marshmallow

Similar Questions

• BlackBerry Smartphones need assistance with crazy email problem

  When I compose mail on my computer, my blackberry is to get copies of my email, as I write it. The more I write, additional copies be sent to my blackberry. The last email I wrote showed eight times on my blackberry. How can I disable this "feature"? It drives me CRAZY. Thank you.

  You use Google Mail: you should have said earlier. the information you give, faster solution.

  Then, it is easy for you. Read the public knowledge base article:

  http://www.BlackBerry.com/BTSC/KB10332
  Duplicate sent email message arrives on BlackBerry smartphone when sent using Gmail

• BlackBerry smartphones need assistance with wifi

  Help! I just took the pearl flip out of the box and I can connect to my router, but I can't PING my router or browse the internet.
  My router: Linksys WRT51AB 1.2 Firmware.

  I am able to get an IP (192.168.0.106) and am able to see the BB on the routers DHCP status table. When I try to ping to the router (192.168.0.1) I get "Error reaching location ping." When I try to browse the internet, I get a "cannot find the requested server. I have a network open, no WEP. Linksys does not support the router more so I can't get any update of the firmware.

  I also tried to manually set address IP + gateway without success.

  I also have not yet put my SIM yet and have defined the 'Data Services' on 'On' and 'Connection Preference', 'Wi - Fi only.

  Any help would be greatly appreciated!

  Thank you
  Chris

  With the phone turn on, reset the unit, remove the battery for 30 seconds and reinstall again and reset the router too and try again.

• BlackBerry Smartphones need assistance with calendar

  Hello

  I have a BB 8310 from AT & T (complete idiots) that had me update my BB software to 4.5 today and also update 4.6 Office Manager.  Before that, nobody says anything to do a backup & restore once everything has been done after hours of lost time (I hate the new look).  in any case, I realized that all my contacts were in my Yahoo email once I have synced so I was able to get back them.  However, my schedule is saved in MS Outlook, which I've not used for e-mail in more than 3 years.  My outlook is connected to an old email address that was cancelled years ago.  How can I get all my calendar to sync Outlook with my BB?  Please help because it will allow me to save a lot of time.

  In addition, why my BB Messenger is stuck under a folder called 'Applications' and how do I move all those out of the folder and on my home screen?

  Finally, how can I get a home screen where I can see the messages and upcoming appointments (as I did before this stupid update)?

  Thank you

  Rodrigues

  ranipabla wrote:

  Hello

  In addition, why my BB Messenger is stuck under a folder called 'Applications' and how do I move all those out of the folder and on my home screen?

  Finally, how can I get a home screen where I can see the messages and upcoming appointments (as I did before this stupid update)?

  Thank you

  Rodrigues

  To go to the home screen application Select/highlight a desired icon -> click on Menu -> move to folder -> home

  The opportunity to see the upcoming appiontments, that you must have a theme. In your operating system previous different theme called 'Today' was the thing for you. You can do a google search for this topic.

• 9320 blackBerry smartphones needs help!

  Hi all!
  I bought my first Blackberry Curve 9320 in May and I downloaded the latest software on July (version 7.1 2093), and I can't find any other version.

  Now, when I try to connect my mobile on the market, he said to I need to download the latest version (even if I do it with my PC or WI - FI connection), and if I go to www.blackberry.com/appworld/support to download, it tells the of there an error (503, if I remember).

  I also tried to download sent to my email address, but it does not in any case!
  So the problem is that I can not connect my Blackberry to its low of PC market or even use from my mobile.

  Can someone help me?

  Hello and welcome to the community!

  Please try this sequence:

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  See you soon!

• BlackBerry smartphones need HELP with App

  Hi all

  I just bought a new BB 9800 and want to install app etc. of the Chinese language on the phone

  But when I go to the section of the Desktop Software Applications, it shows all the application on my phone

  Here is the screenshot

  [IMG] http://i677.Photobucket.com/albums/vv136/herschelx/BlackberryTorch9800.jpg [line]

  

  Don't know why, it does show that 2 additional applications.

  It works fine when I use my old 9700. Maybe I need to do some settings on the phone?

  [IMG] http://i677.Photobucket.com/albums/vv136/herschelx/Blackberry9700.jpg [line]

  

  Thx for the help

  Hello and welcome to the community!

  You must uninstall all packages of BB device software from your PC. Then, install the exact OS that this BB is running on your PC:

  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

  If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Then, when you run the Desktop software then connect this BB, appropriate things should appear in the AppLoader screen for her (note that, if you connect that to other BB currently displayed correctly, it does display properly since the Desktop software is substituted by the installed PC, the package of BB OS).

  Good luck!

• BlackBerry smartphones updated software now issues:(aider!!)

  Hi guys. so I've updated my software on my bb curve 8520... Well the bb desktop software had asked me to do the experience works best with my phone. but it turns out to be the opposite. I can not call more I get this message when I try to call someone "can't call the current call" or if I managed to call I can't hang up unless the caller hangs up. my memory card is not working, or more, music and videos say 'impossible to read the content' but I can see all my photos. I can not view my airtime balance or update my bis. I tried to connect my memory card on my pc and it works fine when connected but as soon as I disconnect plays anything from my phone. I rebooted a million times. formatted the entire phone but nothing works! my alarm does not sound and sometimes when someone me the your text does not ring SMS. the update is performed from a 107... something to an update from 1788. I can do to fix all these technical stuff... im convinced this isn't the physical phone that is damaged. your help will be very appreciated. thanx

  Hello and welcome to the community!

  Given what you describe, I think that is better to a clean OS reload. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones need help from sensitive compensation information

  I am donating my curve and you want to remove all the sensitive, such as the contacts list.  How do I do that?

  Hi and welcome to the Forums!

  Here is a procedure you need to follow... Consider the seller:

  • KB05099 Steps to take before selling it, or after buying a used BlackBerry smartphone

  Good luck and let us know!

• BlackBerry Smartphones need original IPD file for restore

  Hello

  I have a Blackberry Curve 8520 and I want to restore the data from the phone to the original settings when I bought it, unfortunately I didn't backup the data in any file so my question is if there are any file available original ipd I could use to restore the original settings.

  Ty

  Swin wrote:

  Well then how to restore the original phone settings?

  Ah, that's a different issue.

  Read this article from RIM's Knowledge Base to reset your device to factory settings.
  KB18998 How to reset a factory default BlackBerry smartphone

• Hi blackBerry smartphones need help please

  Hello

  I m m not looking for first user of the blackberry curve set.i bought it n its identification used email mobile.its has the value n I don't know how to change its e-mail with my own email id id? first user defined as bleckberry id n now, I would like to change it to blackberry id my own email please.

  Hello and welcome to the community!

  Your problem may be greater than you think currently... the used devices are difficult to operate properly. Start here:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  Good luck!

• BlackBerry smartphones need help... bbm pin...

  Nice day

  I'm totally new to blackberrry... my friends asking my bb pin... where can I get this pin not. ?

  Hi and welcome to the forums!

  To locate the personal identification number (PIN)

  For BlackBerry smartphones running BlackBerry 6

  1. On the BlackBerry smartphone home screen, click Options.
  2. Click on the device.
  3. Click on the device and state information.

  Shortcut: Open a message, go to the first text line, type MYPIN press room

  Thank you

  Bifocals

  Other important identification numbers:

  KB05026 How to locate the PIN number, IMEI, ESN or MEID number on the BlackBerry smartphone

• Noob of blackBerry Smartphones needing help

  Hello I am needing a little assistance.

  ATT

  Curve 8310

  have put e-mail addresses set-up my hotmail and my blackberry one

  I have to sync with outlook for my contacts

  I am running windows vista home

  my questions are so

  (1) I never got it to syn w my calendar outlook so I settled for the yahoo one - how can I fix?

  (2) on my computer, hm, I posted the pics to some contacts - when I sync they don't yield to my bb - how can I fix?

  Thank you very much

  Gloria

  Hello

  I saw 5 or 6 posts on the same topic with no resolution. I guess I got lucky that I had no contacts photo until I had the BB and put them on it. They sync right upward with Outlook. I'm sure someone will have an answer for that, there are a lot of people REALLY smart here!

  An iteration point, when I added the photo contact I managed to delete the photos on the card carrier and device memory. Apparently, it becomes part of the record. So you can save space when you get them. If you only have ten or twenty years, you can use windows to drag and drop the images on your press card. Once there, you call the image upwards in the media, press the menu key and select Add as a contact. You can then crop and then will contact you just have to click on the contact and you're done. In my view, that it took me about 30-45 minutes to set up mine.

  It may be simpler to wait for a workaround solution.

  I hope this helps!

• BlackBerry smartphones need help on my email account but is not a service of BB.

  How can I access my email I have no bb service. I have wifi link already in the phone. How can I replace the bb? I used red pocket mobile service. Any help is appreciated. Oh btw, they give me this heap configuration that I cannot configure LOL and don't know what even the instruction button too for a girl not like me hight tech . Help, please!

  As correctly mentioned knottyrope, you need a BlackBerry (or BIS of BlackBerry Internet Service) data plan fully to access your email accounts.

  BIS will push notifications by e-mail on your phone if you don't have to go look for new ones.  He is also responsible to push for new posts to facebook, new tweets, etc., on your phone.  Without this, you must consult your e-mail on the web account to access, you will need to go to facebook.com to see new messages, you will need to go to twitter.com for new tweets, etc..

  I hope that explains it for you.

• BlackBerry Smartphones need help to unlock my BlackBerry 9810

  I have a BlackBerry Torch 9810 of AT & T. The phone keeps asking me the PUK code. Please help me find the PUK code for my torch 9810. I can't access anything, not even the menu for my BlackBerry 9810!

  Need help to remove the PUK code!

  I am totally fed up with AT & T as they rob me of my money. I need network unlock my phone contract AT & T I need code unlock and the PUK code. If I don't get the unlockcodes I'll have to throw my BlackBerry Torch 9810 for nothing!

  When the error message "ENTER PUK CODE" appears on the screen of the device:

  1. Connect to myAT & T.
  2. Select Wireless in the myAT & T tab at the top of the page.
  3. Select my phone/device.

  

  4. click on unlock the SIM card.

  

  5 follow the instructions on the page pop up.

  

  Unlock the SIM card

  1. Enter the eight-digit on the phone PUK code, then press OK/Yes.

  Note: Some users of Motorola phones must enter * 05 * if "enter PUK code" is not already displayed. After entering * 05 *, enter the eight digit PUK code and press OK.

  2. Select a new PIN code, then press OK/Yes.

  3 re - enter the PIN code, then press OK/Yes.

  4. If the codes have been entered correctly, the phone is ready for use.

  Now get rid of AT & T...

  It is also possible by using an unlock code. For BlackBerry is the unlock code is also known as the MEP2 code. First you try to call the AT & T customer service. Give them the IMEI number of your BlackBerry Torch 9810. They will provide you the unlock code (MEP2) for your BlackBerry Torch 9810. But this does not always work.

  Most of the carriers will give you the unlock code for your BB. Some have policies that vary from having an active account in good standing (good payment history) to have been a customer for 90 days or more. You can buy the unlock code from various suppliers. Unlock codes are unique to each BlackBerry. They cannot be used with a BB to another. Do not purchase your unlock code from a friend who has an and said that the code was for his BB. Unlock codes can last from 4 hours to 10 days to get it. A few BlackBerrys simply cannot be unlocked for various reasons: the IMEI number is not found in the RIM base, or the aircraft was a pre-release, not-to-be-sold device.

  The best way to unlock your Blackberry device is buy release from a trusted provider. Search the internet for unlocking mobile phone Web sites. You will encounter a thousand websites that can do this. Choose which ever you like. Do not price comparisons and unlocking instructions. Check again the number of model-network to which your phone is locked and the IMEI number before ordering. If you have made mistakes in these details these people will never give you refund! One last thing, before ordering ask them about the conditions for a full refund in the case of an error code! Think and make a wise decision. I personally bought the code for my Blackberry 8900 curve unlock genie.com. This is because they have good reviews on most of the cell phone forums.

• BlackBerry smartphones need help to get my 9800 Smartphone will start normally

  My Black Berry Torch Smartphone stard with this message: Eception reception: java.lang. Execption error then Uncought: registry of applications. wait as the time-out (0xf405d42294c6940e) and eventually App error 603 so I can't access options.

  How can I get the resolution of the question?

  You did a restart? Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.