BlackBerry Smartphones New 9900 s - cannot update cell phones

Just bought two 9900 and installed (twice so far) the program BB Desktop Software. The difficulty to complete the update of the first phone software. Finally managed to configure and then synchronize the phone. However, under the 'Applications' tab in the desktop software, there was a software update and two other programs to install (I think that's something DOD and another to install.) When I launched the update and install, I could see the files being downloaded apparently, but now the screen appears to be locked in the applications of update - update - box device software download, with the green circle progress assets. The progress at the bottom of the box bar says "Connecting to the boot ROM" above him, but there is no indication of progress in the last 3 hours. Is this process at a standstill on / locked or is - it normal to have no feedback on installation? The box also says, "do not unplug the unit before the day is over". Thank you very much.

Thanks for the reply. I got a bit of a workaround for my particular situation. I had tried several times to use the Blackberry Desktop program on a Windows XP virtual machine, that will run on a linux host (as bb is not so far seem to think to provide a linux version of the program for linux users is worth.) Subsequently, I decided to get the wireless working on the laptop, what boots double and install the program office bb on xp he. Although she gave me even a few error messages, I could do the update of the OS and install the 2 other programs on my bb. Also found my outlook contacts and their transfer to my cell. All's well that ends well I guess. Thank you very much.

Tags: BlackBerry Smartphones

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