BlackBerry Smartphones after International travel, cannot cross GSM network only WiFi internet

Similar Questions

• 9320 constant restart blackBerry smartphones after trying to activate the Bluetooth

  My BB Curve 9320 is constant restarting.

  I got the phone about 9 months.  I went to activate Bluetooth for the first time today.  As soon as I opened the menu bar and "verified" bluetooth, the phone turns off.  It began to restart... He went through the entire cycle of loading and reach the screen normal, but after 3 seconds stops and restarts again.  Permanently.

  I have:

  -taking the battery (several times): continues

  -a followed the advice to start in safe mode, it will start in safe mode, but stops after 3 seconds and restarts

  -connected to the laptop via USB, but the computer will not come to get the camera to access

  I actually got on the screen and in the second 3 window was able to click on the set of networks to see that Bluetooth is more "verified"-any, yet what have the 3 seconds before the reboot cycle.

  Advice?  Suggestions?

  Hello and welcome to the community!

  In view of the failure of the Safe Mode, you probably need to use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• BlackBerry smartphones after restart (reset) his shot on the main screen

  When I was restarts my balckberry torch 9860 after reset the screen hit his main keys are also not network signal and the work goes to off .i have done many times restart by baterry deleting the process, but it still hang on the main screen please help me as soon as possible...

  sachin09 wrote:
  How do I on my device in safe mode?

  I already posted this article Knowledge Base, always check the KB17877

  If possible to start your device in Mode safe to remove this application, it will solve your problem.

  Or if you are unable to start Safe Mode and then follow this Knowledge Base to reload the operating system:

  KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

   

  But please note that this method will erase your data from the device. If you have a previous backup or using BlackBerry Protect you can restore your backups.

• BlackBerry Smartphones Pearl 9100 OS 6 Dial - Up Networking DUN (how is this possible with Telstra) for Mac Wireless Modem

  Hello

  I would like to know how can I have dial-up networking (via my Pearl 9100 OS 6 as a modem for my Macbook Pro 6.2 wireless) and also the information that should be applied for Telstra Australia...

  Thank you

  Hello and welcome to the community!

  Reference:

  • KB19641 How to configure a BlackBerry smartphone as a modem attached to a Mac

  Note carefully please that this feature requires your service plan to include the ability... not all levels of service include plan, and not all carriers offer. In addition, sometimes additional software for your computer must be obtained from the carrier. But, carrier specific questions should be directed to the carrier... here, we can only give you the credits information... your operator must provide you with all of the specific information required.

  Good luck!

• BlackBerry smartphones ~ a HELP of EMERGENCY NECESSARY ~ Folder Redirection only shows Desktop - no box to letters or records

  Hi all.  I need help as soon as possible please. I have searched, but probably did not use the right conditions to refine what I was looking for.  But I need someone who can help as soon as possible.

  I have a client with a Bold 9700, I've updated since a curve 8230-, but had similar questions.  In any case, the customer has several folders and rules in Outlook 2007 to move the items in those folders.

  The problem: when I navigate to Options > e-mail settings > Folder Redirection - shows desktop only and it is not extensible.   If I choose to view the folders, I see that browser and nothing related to Outlook folders.  We use the synchronization for ALL wireless and DM is not available for the Office of the customer. (yes I know...)

  What I tried:

  Activation of a new device.

  Remove CMIME and sending Service books.

  Updated the encryption key

  I checked the BES (5.02) to display the parameters of Redirection of customers, I can see the folders and that they are selected, but not on camera.

  Please... Please... Help!

  And thank you for all the suggestions.

  Hey Dare2Be,.

  Welcome to the community of BlackBerry Support Forums.

  Follow these steps to recover the files on the BlackBerry:

  1 wipe the BlackBerry smartphone. Options > Security Options > wipe handheld

  2 remove from the BlackBerry Enterprise Server BlackBerry smartphone user account

  3. When you are prompted to delete the information form that is associated with the mailbox, select Yes

  4. Add users of BlackBerry smartphone on the BlackBerry Enterprise Server

  5. set a new password for activation

  6. do a new Enterprise Activation.

  Once activation is complete, you should see once more records.  Let me know if you encounter any problems.

• BlackBerry Smartphones BB BOLD 9780 Dropping calls when connected to wifi

  Got the Bold 9780 on Orange UK Network that it cannot contain a call while wifi enabled on any wifi network - please help.

  Urgent because I have to return the phone tomorrow under warranty if I can't solve this problem.

  Thank you

  OK I've sorted it rang Orange and they say its their problem with UMA and do updates throughout January to solve the problem.

• My Bold 9900 blackBerry smartphones is dead and cannot be repaired

  Hi all

  I have a Bold 9900 I bought in February 2012. 3/4 months, from time to time, it displays an indicator of battery missing on the screen. This has been resolved to remove and insert the battery again.

  A couple of weeks, it exploded and, when you try to turn it on, only the red light was on while the screen is off. I brought in a Blackberry service center and today they gave it back saying that it cannot be corrected.

  600 euros wasted after 28 months.

  I am a single BB client since 2005 (with the old 8700) and I am really disappointed with such a bad customer service.

  Is there anything else I can do? (Other than buying an iPhone?)

  Ciao!

  Max

  Hi JSanders,

  Thanks for your reply.

  The phone was finally repaired. It seems there was an infiltration (even if I'm not Recalling the cases in which it may have wet). An internal Committee was replaced and now it works.

  Ciao!

  Max

• Frozen BlackBerry Smartphones after typing the password (). Help!

  

  Any ideas before making a hard reset?

  Last night, my Blackberry is not completely unblock after as I type my password. I type the right password and press ENTER, the password input section darkens (or it will stay on the "Enter Password" screen and seem to freeze). (If I type the wrong password it just invites me again, so I know I type the password). This is according to that multiple battery pulls.

  Sometimes, after you type the password, I can hold the blackberry button and it will bring to the top of the box that allows me to BBM, browser, homescreen, etc and I can "switch" to this program, but there is a sort of shadow frozen area enter the password on the app that never I going to and I can't use the keyboard or the trackball in these applications.

  This "box of jelly ' prevents me from using any application on my BB!

  I CAN receive calls. Barely. I can only make calls if I remove the battery and only unlock the phone and go to the option to purchase the place.

  I upgraded to OS 5 a week ago and until last night, things were fine. I hear my BB when it receives messages (work tones) or txt etc, but cannot read anything due to the lock!

  The only suspect is Google Talk, I have installed two days ago and seemed to be hogging resources and drain the battery, however the phone worked well for about a day with it on. Google Talk is perhaps run at startup and hang up things? I doubt it, but it is full disclosure.

  I also, pulled battery and removed the micro-sd card to see if it had an effect - unfortunately nothing helped.

  An analogy I can think of it is as if Windows Explorer is blocked, but everything else works.

  THOUGHTS?

  Try this:

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Try UNclicking the Google Talk application and remove the device and we'll see if that is the question.

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
  http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
  Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

• BlackBerry Smartphones Documents to Go - cannot open Excel attachments

  I've updated to the premium version of DTG for Blackberry.  It is supposed to open attachments both Word and Excel.  When I tried to open an Excel attachment, he said "this type of attachment cannot be seen on the device.  I sent two accessories of different words, both created with the same version of Word and both about the same size; DTG gave me the same error message as above for one, but open to the other without problem. The DataViz tech support site just takes back me to the RIM, and I can't find a solution on the RIM site.  What should I do?

  I just found the solution - I had to add the suffixes doc and xls to my document titles.  After that it worked fine.

• Link to blackBerry Smartphones after updating wireless 500/404 error on I agree

  After doing the update wireless I'm trying to connect to the internet through the browser explore... just click on the button "I agree" get an error HTTP 500 Internal Server Error...

  I can connect using my facebook app or my other apps just not the browser application.

  Help

  Hello!

  I suggest the following:

  (1) registry HRT

  • Homescreen > Options > Advanced Options > host Routing Table > BBKey (it matter little what line is current) > sign up now

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you!

• BlackBerry Smartphones 9100 internal Flash not regarded as mass storage device

  BB 9100 (OS5) when connected to the laptop USB does not show memory internal player "Blackberry1. Only media card shows as drive "Blackberry user tools.

  Tried it on WIN XP and WIN7 and get the same results.

  Synchronization with DTM 6 works fine. Driver USB BB Smartphone is 4.1.0.4.

  My 9000 "BOLD" (OS5) and the Torch 9800 (OS6) show the internal memory and the press card as readers on the same laptop to try with the 9100.

  Is the drive of "Blackberry user tools" the equivalent of what I'm used to because two separate drives on the "BOLD" and the torch?

  Is this unique to the Pearl? Someone else?

  So, Yes, this is part of the 256 MB memory unit.  It's the same memory used for the operating system.  I do not recommend to use in any storage media or documents.  Make sure that almost everything is recorded on the press card.  In otherwise you will fill the memory of your device and eventually the operating system will remove the logs of calls, emails, texts, etc.

  Your 9000 (as well as some other features) boasts an additional memory location that works as a multimedia card integrated.  It's different than the 256 MB memory unit on your 9100.

• BlackBerry Smartphones BB Bold 9930 cannot find the battery under device options saving Mode

  I have a BB Bold 9930 with OS v7.1.0.163 and I can't find the battery under device options saving Mode. I was told that I needed to update my device to a newer version, after around .3xx software do not know that. But when I try to update my device through BlackBerry Web page software or Office Manager, they both tell me that my device software is up-to-date. How can I update my device software to a newer version on OS 7.1?

  OK, I thought that you must have some higher than 7.1.0.342 BONES to get the battery in watch mode on your output device. Apparently Viva has not published a more recent OS you already have.

  Operating system device provided are "released" by specific carriers once that they are certified and trained to their support technicians, but still, you are able to load any carrier the same model by following the instructions below.

  See the link below to download it and follow these simple instructions.

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.

  https://swdownloads.BlackBerry.com/downloads/contactFormPreload.do?code=C6BFF625BDB0393992C9D4DB0C6B...

  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

  Note: Some users may be concerned they will void their warranty of device by loading an OS from another carrier. There is really nothing to fear. Please read more information about it here: http://www.port3101.org/power-users/296-blackberry-os-upgrade-including-betas-myths-dispelled.html

  BlackBerry Handheld Software v7.1.0.1189 (Multilingual)

  Package Version: 7.1.0.1189
  Composed of:

  • Applications: 7.1.0.355
  • Software platform: 5.1.0.288
  • File name: 9930AMEA_PBr7.1.0_rel1189_PL5.1.0.288_A7.1.0.355_C _Spire_Wireless.exe
  • File size: 207,62 MB

• BlackBerry smartphones after update to the last App World no applications installed in 'my world' options

  After that I updated the latest App World (3.1.4), I found that there is no apps installed in the section 'my world' even these applications still in my camera (Bold 9900). It is wired that I connected to Blackberry ID through website, I can see them in my list. What is wrong with him?

  Hello and welcome to the community!

  I suggest that you clear the cache of the AppWorld application:

  1. open the App World

  2. go to my world

  3. follow one (and only one!) of these steps:

  3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

  3B. for touch screen only BBs - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

  3 c for the most recent (e, g., OS6 and 7) BB s, see this KB:

  • KB24714 How to clear the cache of BlackBerry App World

  4 AppWorld must close

  5. If your BB locks after issuing clear cache, do a battery pull reboot

  6. return to AppWorld/MyWorld (it can be slow, while it re - sync).

  If (4) stage arrives not as described, then the empty the cache failed.

  I hope it'll work for you! Good luck and let us know!

• BlackBerry Smartphones after switch of the device to the same model, BB missing Apps (like cards and password keeper)

  I had problems for a long time with my keyboard on my BB Bold 9900, so finally I was given a used to toggle Bold 9900. I have used the functionality of the switch device of BlackBerry Desktop (v7.1) software and was off and running on my 'new' "BOLD". Finally, I noticed that the cards and password keeper are missing on my new phone. I did a lot of digging through our corporate HelpDesk, phone call from mobile provider support, and if Google search (incl. various BlackBerry support forums). Nowhere is that I found a solution that worked.

  A number of sources did the download card www.blackberry.com/ but that results in a message of "Opinion sorry, your device does not meet the system requirements that are needed to support BlackBerry Maps."

  When I look in the Applications tab of BB Desktop Software, BlackBerry Maps is not listed (is not password keeper).

  Two of my phones are running OS 7.1 Bundle 2840. Carrier SaskTel (part of the network of Bell Mobility).

  Any ideas?

  From what you describe, something is not right when you installed/updated / switched devices. Thus, a clean reload of the OS would be the right thing to do. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Update blackBerry Smartphones to DM 6, cannot configure synchronization

  Storm 2 9550 on Verizon

  Device software 5.0.0.71 3

  Win XP Pro SP 3

  Outlook 2007 SP 2

  Updated Desktop Manager 6 today after all the guests.  When I try to configure the synchronization by clicking "Configure settings", a dialog box appears which indicates that it is ' determine the configuration name root for the main system...» "and after a few seconds another appears who says"Intellisync - unknown error reported.  I tried to 'Reset settings' without any change in the result.

  Hi and welcome to the forums!

  I urge that you take advantage of the Desktop Manager 6.0 technical support RSS link

  pet food. Mighty good just off the coast of the KB press!

  Thank you

  Bifocals

  Flow RSS Desktop Manager 6.0 RIMM feeds.

  Guide - BlackBerry Desktop Software	6.0.0	PDF
  The Guide - BlackBerry Device Software Update		PDF
  Release notes - BlackBerry Desktop Software	6.0.0	PDF