BlackBerry Smartphones NEWBIE THATS has NEED HELP (wiping Blueberry)

Similar Questions

• BlackBerry smartphones, for that I need a few RIM experts answer this question.

  This isn't really a problem of java development, but I'm not expert on the general forum. I arrived there just the other day and a guy was ranting and raving on this is terrible, the storm is compared to the iPhone.

  I have pointed out errors in his way and man, there is a lot of emotion there and a lot of very bored customers.

  I think that I calmed down most of them, but I think more about the inner workings than most, they all ask the same questions.

  The questions are basically, there are 2 main questions.

  1. the phone resets several times a day on its own. No rhyme or reason to it. I have heard of a mission that removing the SIM card algtogether might fix this sometimes. Is there a way to reset your SIM card to the factory settings?

  2. the second problem is more difficult to classify. There might be several problems, but I suspect that there is a big underlying problem. It's that everything is working properly. Things like him taking 2 minutes to take a photo or for the phone record horizontal to vertical. This kind of thing.

  If an expert he can suggest a solution or if there is a known problem that occurs and there is a difficulty, I can relay this back to them.

  One possibility is to clean the memory and restore factory. Is it possible to do so. I know that javaloader ordered a memory wipe. However, I do not know if the State of entire plant is available in EDGE tools that we installed all.

  Or post you here...

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=9500&thread.ID=20486&view=by_date_asc...

  Please close it when you did that, then it does not clutter this forum.

  I feel sorry for these guys (those who are not madmen :-) and they need help.)

  Thank you guys.

  -Donald

  We have several storms and they all have the following symptoms:

  After running for about 4 days, the system significantly slows down. You see demonstrations continuous hourglass, which means that the G.C. is overtime. A hard reset Erases (battery pull) the problem for another 4 days.

  Sometimes, the phone becomes hot all of a sudden and burn the battery in about 30 minutes. If it's in your pocket, it is immediately noticeable and you pull the battery to clear up the issue. However, if the phone is, you won't notice. Several times, I put the phone down, then took a phone completely dead (and hot) an hour later. After charging the battery, you must reset the date and restore network connections, while he was REALLY DEAD.

  Now, we have repeatedly stopped all 3rd party programs and the problem is not clear up. We keep waiting for this next OS update that solves problems.

• BlackBerry Smartphones Newbie - OS 9000 plz help

  Hi there-

  I am new to BB (and the forums!) so please bear with me :-)

  My BB is through labour and was transmitted in me when my supervisor got a new.  now, I discovered it's a BB 9000.

  my current OS is 4.6.0.162 (Platform 4.0.0.155) and my carrier is Rogers (Canada)...

  When I took the Rogers store when I had last summer, the girl told me that the operating system was obsolete, but I never tried to look at him so far.

  I just plugged it in to the software update, but it says that there is no new OS for my camera.

  I had problems with the stall warning tones and think that an update would help (pulling the battery usually helps during a little while)... but then read the thread having to downgrade to (or?) OS 5 because it is the origin of the problem.

  could someone please tell me what I need to do (updated or not?  who... 5 or 6?)  and where / how I can do or find instructions to do?  I don't have a COMPUTER service to do and am fairly tech-able... it is for me.

  Thanks a lot for taking pity on a newbie and help out me.

  Laura

  Hi and welcome to the Forums!

  From a PC, you can install any bundle of BONES to a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note that although written for "reload", it can be used to upgrade, downgrade, or recharge - it depends on the OS package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  In regard to what you should or should not do, it's really a personal decision. There are major changes in the OS 4.x to 5.x and 6.x again. It becomes a matter of what you like and what you can get used to. My personal opinion is still update if it is available and never expect any device technology to be perfect.

  Good luck!

• BlackBerry Smartphones really stuck and need help guys!

  OK so here is my problem, my sister gave me her blackberry 9900 like shes got the new iphone.

  So heres where my problems began.

  I put my sim card from his cell phone and lit,

  Then around the top came the blackberry id so I clicked on logout and he says that, as the SIM card changed id to do a wipe, so he says type blackberry words to wipe it is what I did.

  So after where it says "Please wait while your device is to be wiped" or some thing in the lines, he went to a white screen and did nothing like 5 minutes so I decided to take out the battery and put it back in to see if it works, I pressed the power button and the word BlackBerry with blackberry sign came and the loading bar white bit at the bottom and after the white line at the bottom of loading had finished he went to a white screen, once again, only this time with a percentage of thing, when it hit 100% he exploded and reloaded at the part where once again the word blackberry and sign is there and the white line at the bottom of loading and now it moves not in this page , Well it does exactly is after completing loading (white line goes all the way to the top) it goes to a black screen and then did the same thing again and again the word line and white blackberry in the background load, and then he goes out and does the same thing over and over again.

  So I read a few messages from people and reading plug in to pc and charge Blackberry desktop manager what I did and it recognizes the phone but on the up coming Desktop Manager "blackberry desktop software can communicate with the device", I clicked on update, then repair but nothing happens just goes back to not to communicate with the phone while the phone is the same * beep * thing blackberry Word with the sign beside him, loading bar at the bottom will fill then restarts and does the same thing over and over again!

  Please help guys!

  It's done I did it and it has automatically updated the phone and it works perfectly now, thanks

• To make the Blackberry BlackBerry Smartphones... Need help

  Hi, new to the forum and do not yet have a phone smart blackberry. I was going to have a storm... but am now afraid of the phone.

  Here are my general questions on blackberry:

  I use the palm desktop software for my agenda, and I use outlook express for my e-mail contacts.

  I've never used Outlook.

  Can I have blackberry import my calendar from Palm?

  Can get it my contacts from outlook express?

  If and when this happens, if I make a change on the pone it will sync to my palm and outlook express?

  Thank you

  Art

  artgamble711 wrote:

  I use the palm desktop software for my agenda, and I use outlook express for my e-mail contacts.  Well, thought Outlook Express has no timetable, you will need an another desk calendar.

  I've never used Outlook.

  Can I have blackberry import my calendar from Palm?  Yes, use the BlackBerry Desktop Manager > Switch Device Wizard

  Can get it my contacts from outlook express? Yep!

  If and when this happens, if I make a change on the pone it will sync to my palm and outlook express? After you synchronize using the cable USB and the Office Manager.

  Good luck.

• Frozen blackBerry Smartphones home screen! need help!

  Hello

  I was downloading some application and such today on my moms balckberry curve 8520

  then I downloaded two themes, the first restarted very well and worked when she came back

  However, with the second that it restarts and then he came and there no been frozen / failure

  on the home screen, I tried to take the battery etc, but it continues still to be!
  can someone give me some help before I the take it back to the shop.

  Thank you

  1. Start the smartphone Safe Mode - see KB17877for instructions.
  2. On the smartphone home screen, go to Options > Applications (depending on the theme, there may be settings > Options > Applications).
  3. Select the theme that you think is suspended to the device, press the Menu key, then select Remove.
  4. Pull the battery to reset the smart phone and allow it to boot.

• Message from blackBerry & Smartphones Email alert notification - need help!

  Hi all

  I turned on my 9300 the other SIMs day and I received a new text message on it that I read & deleted...

  I then put in my old SIM and the alert at the top of the screen (1 envelope) which notifies you when you have a new message is still there!

  I have deleted all messages, emails, checked all folders, saved files, restarted (hundreds of times!), but the notice is still there.

  It obviously isn't a major problem, but I find it incredibly annoying!

  Any help to solve the problem would be greatly appreciated!

  Hi spl5fm,

  Welcome,

  On your homescreen go to message, go on a date box says say today, then press the Menu button > scroll down and click "mark prior reading. and then do a restart of battery as lthis pull: power to the device on remove the battery, wait for a min. then reinsert and wait until it reboot, see if she's still there.

  Good luck

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones Memo Pad desperately need help

  I just switched to a 8310 to a 8900 and then I downgraded to OS v5.0.0.411 because my standby button would not work. What happened is that I lost my Notepad completely... and I tried everything mentioned by anyone on the various sites.

  I tried the application loader, but the memo pad application is not displayed

  I tried to show all the apps and looked in each folder, but it is not there

  Checked in the list of applications on the phone and its not there

  even made her "press the D key" after have changed the call of the home screen thing.

  Can someone please help me, the notebook is very important for me and I really want to get installed it as soon as possible

  First of all, the eve of new OS works completely different. Press the lock button on the top to turn the new pending. To lock the device, you must go to the lock icon in the Ribbon. This will be true for all OS in the future. This isn't a bug, it's the way things are now.

  Then, reinstall OS on your PC le.411 and crochet then your device back (after deleting the vendor.xml file) and see if the notebook is listed. If so just check and install. Otherwise, click the Add button, navigate to the installed operating system location and choose the memopad.alx file. He must find and install.

• BlackBerry smartphones, that I need help to transfer data from a 9870 "BOLD" for a Blackberry Curve 9300 Blackberry

  Hi, I have used a Bold 9870 for a few months now. I've been saving my camera on my computer periodically. Unfortunately, it has been exposed to water the weekend and unresponsive. I transferred my acct (by Sasktel) to the Blackberry curve of my son he no longer uses. (I'm drying my "BOLD" in a bag of rice and I hope that it will work again in the coming days?!).

  My question is did anyone know how I can get all my information backups "BOLD" (contacts, emails, texts, bbm surveys) and get only their transferred on the curve that I currently use. I feel completely lost without it!

  Thank you for your time.

  Hi shelran,

  Welcome to the BlackBerry support community forums.

  It's very sad to hear of your soaked BB device. I hope it still works!

  Check the article below to learn how to restore the data on the device-

  • KB03953  How to back up and restore data to a new BlackBerry smartphone
  • KB13428  Transfer files from one BlackBerry smartphone to another backup by using the backup and restore tool
  • KB10339  How to use BlackBerry Desktop Manager to restore the data to a BlackBerry smartphone from a backup file

• BlackBerry smartphones, that I need help as soon as POSSIBLE please

  Hey, I need help with ym Blackberry Curve 9300

  I tried to download the new update to 6OS but it won't work, I downloaded the latest version of Blackberry Desktop software but every time I try and update my phone it just comes up with "a updated Blackberry Desktop software component must be installed to continue" but then when I click on 'install' it happens to not even 1/10th of a full bar and it's freezing I left it on all night and it still did not move 1 cm, someone please help as I really want to download the new software but ive been trying for days to do and it still does not work

  help would be appretiated,

  Thank you

  Do this way:

  See the link below to download it and follow these simple instructions.

  First find your operator and the system operating file that you want to use.
  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• BlackBerry Smartphones newbie question... maybe?

  Hello all, new to blackberry and does not know what the problem is. I am trying to download app world, but when I try to do it via the browser 9700, I'm not able to click on the download button. It's just gray and the 'pointer finger' does not appear to click on it. Also noticed that this also happens on some research on web sites buttons. Also tried to download the form to my laptop but the blackberry web site said "downloads via a USB connection are not enabled for this product. Please visit our mobile download using the browser on your BlackBerry® smartphone. »

  No idea what I am doing wrong or what I need to change the settings?

  And yes I am hitting the trackpad and or enter, but it doesn't seem to register as one I can click on the button

  OK well well Im not sure what is happening or if I have accidentally changed something in the way of trying to understand what was wrong but she now works for a reason any... I'm glad that its market not now wish I just knew it was not first place. But anyway thanks for all the help

• BlackBerry Smartphones BB ID PASSWORD RESET HELP!

  I really need help to reset my password to id bbm, tried and got an email to reset the password, but can't even get email, how to make email, I just need reset the password, any help appreciated!, it's a bb 8530 curve,.

  Hi yummmybear,

  Try this boostmobile.blackberry.com and let us know

  Good luck

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• My Blackberry Curve 9380 blackBerry smartphones got error 102! Help me!

  Well, yesterday my blackberry restart itself and when he half reloaded, the screen become white with the text "" error Reload Software 102 for more information, please visit: www.blackberry.com/102".

  BUT when I went to this link, it cannot be found.

  So, how can I reuse this SMARTPHONE? I bought it 2 weeks ago, and it's urgent!

  Anyone, please help me! :"(

  Hello rianniecindy

  Welcome to the Forums of the BlackBerry Support

  Sorry to hear that your device encounters this error in two weeks. To recover your device, please refer to this knowledge base:

  KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

   

  Please note the above method will delete all the data in your device, I hope that you have a backup device.

  Additional information:

  KB10068 : "JVM 102" error on the BlackBerry Smartphone   

• BlackBerry Smartphones BB app world needs of...

  I can't find on BB app world decent weather to work on my bb torch radar 9810. a lot of these apps for claims to be the best. my last review of one of these applications of radar was published months asking for improvements to give something usable into the BB torch 9810 offered as an application of weather radar. Let me make a point, the phone, I decide to buy must be able to view and receive weather radar information. I looked at the details of this phone (9810 BB torch) and it has the ability to do! I love this phone!  However I can't find a radar application that even comes close to what makes me happy.  I need help, a decent usable weather radar.

  john5050 wrote:
  More 10Frrames in a loop,
  Will freeze the screen of the phone.
  Updates regularly at least 10 min.
  Zoom zoom with readable resolution.

  You prefer to find the source of radar loop that you prefer first, since you want very specific things, and I know not of all the apps that create their own weather radar. Most rely on the stream from other sources, such as a local station.

  Then, load it into the customizable module BeWeather.

• BlackBerry Smartphones Facebook app has no icon "favorite places".

  My wife has a BB Torch, and we do not find the "Favorite places" icon on the Ribbon or banner of the Facebook app.  I pressed the menu button and control options, but there is nothing in there.  I tried to check the updates from the front but it was leaving tick check automatically.  GPS location is enabled in system properties.  Any suggestions?

  Hello RobWalker001,

  Sorry to hear about your problem.

  I suggest to uninstall the Facebook® for BlackBerry® smartphones application and then reinstall on www.BlackBerry.com/Facebook for the BlackBerry® browser.

  I hope this helps. Nice day.