To make the Blackberry BlackBerry Smartphones... Need help

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• Install the blackBerry Smartphones need help with the DM Software - Installer thinks I have a previous installation, but I have no

  It's really frustrating to me, but I recently uninstalled v4.3 and have had difficult to re - install ANY version of the SM on my XP Pro machine.  I followed every bit of advice I can find including clean uninstall / install, change the variable TEMP environment, unzip the installer and store locally, but I still can't understand it.

  I studied the Setup log file, and I think this might be a clue:

  InstallShield 14:12:58: check server Msi...
  MSI (c) (4 c! DC) [14:12:58:742]: Note: 1: 2732 2:0
  InstallShield 14:12:58: appeal to the RIM_CheckForDesktopDowngrade script function
  RIM: Found existing DesktopMgr.exe: C:\Program research in Motion\BlackBerry\DesktopMgr.exe
  RIM: Failed to retrieve version information from: C:\Program research in Motion\BlackBerry\DesktopMgr.exe
  InstallShield 14:12:58: CallScriptFunctionFromMsiCA() ends
  MSI (c) (4 c! DC) [14:12:58:774]: leaked MSIHANDLE (55) of type 790531 for thread 3804
  MSI (c) (4 c! DC) [14:12:58:774]: leaked MSIHANDLE (54) of type 790531 for thread 3804
  Action ended 14:12:58: RIM_CheckForDesktopDowngrade. Return value 3.
  MSI (c) (04:00) [14:12:58:789]: action driving: SetupCompleteError
  Action 14:12:58: SetupCompleteError.
  Action start at 14:12:58: SetupCompleteError.
  Info 2898.For Tahoma8 textstyle, the system has created a font "Tahoma", character 0.
  Info 2898.For TahomaBold10 textstyle, the system has created a font "Tahoma", character 0.
  Action 14:12:58: SetupCompleteError. Dialog created

  He seems to think that I have a previous version installed in my program files, but no executable such exists (as I mentioned earlier, I followed procedures to clean install more than once

  Any ideas?

  For all that interested-, I managed to get the installed DM.  I took a hack and slash approach in my registry.  I saved a copy (just in case) and I proceeded to remove all references to ResearchInMotion, RIM and Pumatech.  I went way beyond the entries mentioned in clean used uninstall documentation.  This seems to have solved my problem.

• BlackBerry smartphones need help... bbm pin...

  Nice day

  I'm totally new to blackberrry... my friends asking my bb pin... where can I get this pin not. ?

  Hi and welcome to the forums!

  To locate the personal identification number (PIN)

  For BlackBerry smartphones running BlackBerry 6

  1. On the BlackBerry smartphone home screen, click Options.
  2. Click on the device.
  3. Click on the device and state information.

  Shortcut: Open a message, go to the first text line, type MYPIN press room

  Thank you

  Bifocals

  Other important identification numbers:

  KB05026 How to locate the PIN number, IMEI, ESN or MEID number on the BlackBerry smartphone

• BlackBerry Smartphones need help with resetting the voice message counter

  Recently, I moved the United States in India and brought with me my favorite Storm 9530. In the United States, I had Verizon as my career and I went to Vodafone in India. Prior to joining Vodafone, he had 5 posts not read/unheard voices and so my Storm showed o_o 5 on the home screen. After that I went to Vodafone, this count is reset. I tried all over the web for a solution to remove this notification of my camera, but can't find a viable solution. According to my understanding, I thought that the count resets automatically once I have activate my voicemail to Vodafone, but after I signed, I realized that the Vodafone India use no method of "Notification of device" for voice messages, but sends an SMS whenever you have a virtual machine. With this result, the number of old was put in my camera never gets reset or reset.

  Y at - there someone who can give me a solution for this reset? Is there a way/software that will let me access the device's internal data structures and reset. My carrier, Vodafone India already has informed me that they cannot help me with this.

  Thanks in advance.

  The solution does not work. The only thing you need to keep in mind is to first take a full backup of the device via Device Manager and wiping the device, DO NOT remove the third-party applications.

  I had to reinstall all applications that a lot of time.

• 9320 blackBerry smartphones needs help!

  Hi all!
  I bought my first Blackberry Curve 9320 in May and I downloaded the latest software on July (version 7.1 2093), and I can't find any other version.

  Now, when I try to connect my mobile on the market, he said to I need to download the latest version (even if I do it with my PC or WI - FI connection), and if I go to www.blackberry.com/appworld/support to download, it tells the of there an error (503, if I remember).

  I also tried to download sent to my email address, but it does not in any case!
  So the problem is that I can not connect my Blackberry to its low of PC market or even use from my mobile.

  Can someone help me?

  Hello and welcome to the community!

  Please try this sequence:

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  See you soon!

• BlackBerry smartphones need HELP with App

  Hi all

  I just bought a new BB 9800 and want to install app etc. of the Chinese language on the phone

  But when I go to the section of the Desktop Software Applications, it shows all the application on my phone

  Here is the screenshot

  [IMG] http://i677.Photobucket.com/albums/vv136/herschelx/BlackberryTorch9800.jpg [line]

  

  Don't know why, it does show that 2 additional applications.

  It works fine when I use my old 9700. Maybe I need to do some settings on the phone?

  [IMG] http://i677.Photobucket.com/albums/vv136/herschelx/Blackberry9700.jpg [line]

  

  Thx for the help

  Hello and welcome to the community!

  You must uninstall all packages of BB device software from your PC. Then, install the exact OS that this BB is running on your PC:

  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

  If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Then, when you run the Desktop software then connect this BB, appropriate things should appear in the AppLoader screen for her (note that, if you connect that to other BB currently displayed correctly, it does display properly since the Desktop software is substituted by the installed PC, the package of BB OS).

  Good luck!

• BlackBerry Smartphones need help to unlock my BlackBerry 9810

  I have a BlackBerry Torch 9810 of AT & T. The phone keeps asking me the PUK code. Please help me find the PUK code for my torch 9810. I can't access anything, not even the menu for my BlackBerry 9810!

  Need help to remove the PUK code!

  I am totally fed up with AT & T as they rob me of my money. I need network unlock my phone contract AT & T I need code unlock and the PUK code. If I don't get the unlockcodes I'll have to throw my BlackBerry Torch 9810 for nothing!

  When the error message "ENTER PUK CODE" appears on the screen of the device:

  1. Connect to myAT & T.
  2. Select Wireless in the myAT & T tab at the top of the page.
  3. Select my phone/device.

  

  4. click on unlock the SIM card.

  

  5 follow the instructions on the page pop up.

  

  Unlock the SIM card

  1. Enter the eight-digit on the phone PUK code, then press OK/Yes.

  Note: Some users of Motorola phones must enter * 05 * if "enter PUK code" is not already displayed. After entering * 05 *, enter the eight digit PUK code and press OK.

  2. Select a new PIN code, then press OK/Yes.

  3 re - enter the PIN code, then press OK/Yes.

  4. If the codes have been entered correctly, the phone is ready for use.

  Now get rid of AT & T...

  It is also possible by using an unlock code. For BlackBerry is the unlock code is also known as the MEP2 code. First you try to call the AT & T customer service. Give them the IMEI number of your BlackBerry Torch 9810. They will provide you the unlock code (MEP2) for your BlackBerry Torch 9810. But this does not always work.

  Most of the carriers will give you the unlock code for your BB. Some have policies that vary from having an active account in good standing (good payment history) to have been a customer for 90 days or more. You can buy the unlock code from various suppliers. Unlock codes are unique to each BlackBerry. They cannot be used with a BB to another. Do not purchase your unlock code from a friend who has an and said that the code was for his BB. Unlock codes can last from 4 hours to 10 days to get it. A few BlackBerrys simply cannot be unlocked for various reasons: the IMEI number is not found in the RIM base, or the aircraft was a pre-release, not-to-be-sold device.

  The best way to unlock your Blackberry device is buy release from a trusted provider. Search the internet for unlocking mobile phone Web sites. You will encounter a thousand websites that can do this. Choose which ever you like. Do not price comparisons and unlocking instructions. Check again the number of model-network to which your phone is locked and the IMEI number before ordering. If you have made mistakes in these details these people will never give you refund! One last thing, before ordering ask them about the conditions for a full refund in the case of an error code! Think and make a wise decision. I personally bought the code for my Blackberry 8900 curve unlock genie.com. This is because they have good reviews on most of the cell phone forums.

• BlackBerry Smartphones need help with sim card switch

  I'm changing the SIM card in my bb... it s the same company & only is done I need to move to a broken iphone 3gs. When I put it in the bb, I can make phone calls & have access to the web but my bbm works at all! I tried to reset, upgrade the operating system, are some of the things that I tried to have this sim card work in this phone. If anyone has any ideas on how to do this switch pls pls help!

  I'm with fido, is a bb unlocked Rogers & has been working wiith my fido org chip since I got it. I'm putting a ship different fido in.

  Thanks in advance!

  Finally I knew an iphone SIM will not work and you should get a new

  You may need to call your carrier to get a BlackBerry data plan added to your service

  You can try this

  On the handset, go to:

  For OS5 and 4.x
  Options - Advanced Search - host Routing Table
  Click on register now and escape from the home page.

  For OS6 and above
  in options, advanced, feature host routing table, click on the menu and select Register now.

  Wait 2 minutes and see if the network registration occurs.

  Return your books to your BIS service provider site:
  Of your handheld: http://www.blackberry.com/btsc/KB15402

  Go to the Personal Email Set Up icon and sign. Then under help!, select Service books and select send service books.

  Your desktop PC: http://www.blackberry.com/btsc/KB02830North American carriers - scroll to select your carrier
  Carriers worldwide - find your operator from the list

  3. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart. This restart, even if you have already done this, is often necessary to install the service books.

• BlackBerry Smartphones need help on my record of e-mail on my curve 8520

  Need help

  How to use the same folder email on my blackberry?

  When I change my mobile network and register again my bb email and Setup again with my old email, my bb will make a new folder to store my email.

  How can I change my setting of bb always using my old e-mail folder?

  Thank you

  Yep, moble different suppliers, different accounts BIS BlackBerry Internet Service.

  I don't understand the problem. Look at your main message folder. Press the Menu key > settings for the Inbox, can you choose here what email accounts go to the main folder of Messages?

• Protect the blackBerry Q10 need help to fix my blackberry!

  Sorry but this is my first time that I have post in our forum so if I have nothing worng i ' m so sorry! "

  And my problem: i got a BBID and I change my device several times (peripheral exchange for a friend when they want) but now when I connect to my BBID on new device (10 BB) I can't active my blackberry Protect? Hungarian noise me with a Messenger that I have a lot of device in my BBID/BBprotect so I have led one or some device, but when I connect to blackberry protect. I led the last of them, but that messenger always noise me. So I need help to fix my BBID, because now in my bb protect I don't have any device, but I still have new journal to my BB cant protect. Hope someone can fix it or tell me how I can solve this problem by myself.

  Thanks for reading!

  My BBID is skeleton1775

  MOD Edit: Edited post to comply with the Community guidelines and the terms and Conditions of use

  Many users have solved the problem by removing the device to Protect and add it again. Looks like you've done that. I don't really know what else to do. You could try a security wipe.

• BlackBerry Smartphones need HELP on upgrading to os 4.5!

  Ok.. This is my second time trying to updrage my blackberry... my problem is that I intalled just my Office Manger 4.3, so I upgraded to 4.6... After this is done, I deleted the vender.xml... once I connected my blackberry on my computer and a pop up came... it was like reading, though she had no update or something. I told myself WELL, but I have it just disappeared and I was like NO! .. .i did all the steps correctly right...?

  need help!... problems it is a desktop software 4.7 now must I have downloaded which?

  I do not understand the difference on the softeware handheld and the desktop software... and when I go to the device sooftware I see it says upgrade to 4.5, I click it and download it but nothing happens...

  NEED HELP FROM MAJOR IM A NOOB ONE THESE THINGS LOL

  ANSWER AS SOON AS POSSIBLE

  you have the Desktop Manager, which includes many things including:

  • a tool for synchronization of calendar, contacts, tasks
  • a backup tool
  • installation of application tool (to install applications on your device from the PC)
  • installation of an OS tool (for example, upgrade the operating system on your device)

  Desktop Manager available in many versions: 4.3, 4.5, 4.6 and 4.7. Since you use a curve, no matter what version is right for you. The last is supposed to have fewer bugs.

  On the operating system : this is something else. There are many OS versions for the curve: 4.2 4.2.1 4.3 4.5. Function of your trailer, you can have access to some. You can install the operating system to another carrier if you want, it takes just to delete the vendor.xml file.

  Install an operating system : one way to do it is:

  1. Download the setup of the operating system on your PC
  2. install the OS on your PC. It will bring the BONE inside the Desktop Manager
  3. the Desktop Manager allows to download the operating system in the desktop to the Device Manager.

• BlackBerry Smartphones need help from sensitive compensation information

  I am donating my curve and you want to remove all the sensitive, such as the contacts list.  How do I do that?

  Hi and welcome to the Forums!

  Here is a procedure you need to follow... Consider the seller:

  • KB05099 Steps to take before selling it, or after buying a used BlackBerry smartphone

  Good luck and let us know!

• Hi blackBerry smartphones need help please

  Hello

  I m m not looking for first user of the blackberry curve set.i bought it n its identification used email mobile.its has the value n I don't know how to change its e-mail with my own email id id? first user defined as bleckberry id n now, I would like to change it to blackberry id my own email please.

  Hello and welcome to the community!

  Your problem may be greater than you think currently... the used devices are difficult to operate properly. Start here:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  Good luck!

• BlackBerry Smartphones need help - time signal icons, battery, missing

  Hello

  I installed some of the BB improvements today and now all my icons at the top of my screen disappeared. If I take my battery and restart my phone they appear and disappear after a while.

  I am referring to the signal, icons of battery at the top of the screen time.

  Help, please

  Hi J

  Thanks for helping out me that succeeded in itself solve the problem. It was the Blackberry Protect application that caused the problem. I deleted the app and everything appeared again and has not disappeared

  Re-installed the application thereafter, and now its working fine and all my icons are visible again

• BlackBerry smartphones need help to get my 9800 Smartphone will start normally

  My Black Berry Torch Smartphone stard with this message: Eception reception: java.lang. Execption error then Uncought: registry of applications. wait as the time-out (0xf405d42294c6940e) and eventually App error 603 so I can't access options.

  How can I get the resolution of the question?

  You did a restart? Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

• BlackBerry Smartphones need help

  Does anyone know if I buy an unlocked blackberry and put a SIM normal o2 in it, not one with data specific blackkberry etc. If whatsapp works off wifi without going through blackberry business? It goes the same for bbm?

  Hi samsosmall24

  Welcome to the Forums of the BlackBerry Support

  WhatsApp can operate in WiFi without BIS, but to take advantage of BBM on your device, you need BlackBerry data plan.