BlackBerry smartphones not icons on my 8320 wallpaper

I think I accidentally deleted something & then suddenly all my icons on the screen main dissappeared.  And all I get is a white yellow circle that I can move down the screen.  Also after accidental deletion, I have intermittently had 'Error 523' with 'Reboot' or something like that.  On the second screen where it would normally show all of the icons, I get only a blank screen (just to show my background) with no icons.  It however shows things like the symbol of battery, symbol of wifi, notifications, etc.

I reinstalled the latest firmware that I could reinstall.  He restored the icons on the secondary screen but none on the first screen and still only get a white yellow circle that I can come and go across the screen.  & I also lost the ability to 'move' icons.  Even tried 'Alt + BB button' & not able to move icons

I out the battery, Sim Card and memory card & then reinserted them.  Still no icons on the first screen & on the second screen, where all the icons would show is now empty again.

Anyone know how I can restore the first screen icons?  How do I get the rear move feature & get all my icons to not disappear on the second screen?

Ok. So I went through the same process to reinstall the most recent firmware that I could install and now everything seems to work great so far!

The 6 icons appear at the bottom of the main screen & full list of icons appeared on the second screen.

Don't know why it worked as the only thing I did differently was pulled out the memory of the SIM card & also to the timeI had taken out the battery.

So I can now say that the problem is solved!

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Smartphones new icon and missing icon note :(

    Hi people,

    I'm new to the boards, so please bear with me as I just read and hoping to learn the * rules *! I have a curve BB8310 and this morning I had to have ATT restore it to factory after that something was wrong with the DeviceManager. To make a long story short, I'm all good now (i.e.. The right DM, I had the wrong version ) and I got my backup phone like I do every week. So I restored everything and first of all, I can't find my * note * icon anywhere and I use it all the time for lists and these, second I have this blue oval icon where I get notifications of text / email, which has something in it that looks like a snowflake! This icon could result to have my email and notifications of texts put to separate? Can someone tell me what it is and where I could find my Memo icon? I looked in every folder I have (or at least I think I have) as my stuff, settings, options, etc and he left with a whole list of things in it. I also only an icon that is hidden and it is ATT browser as I have Google maps instead. It's driving me crazy! Thanks everyonein advance

    edited because I read everywhere and found it's called * note * not Notepad... Sorry for the bad verbiage and I still can not find

    On your BlackBerry, go to Options > status > press Menu > database sizes.

    Scroll to memos... What number is there (as 45/84 KB)?

    If there is nothing else that 0/0 KB, that means that the memos app on your devcie to keep looking... Is I have to be there.

    If 0, then back to the drawing board to charge memos... Make sure that operating system is loaded on your PC, open Desktop Manager > Loader application and memos is checked to install on your device.

    If you need details, please post back.

  • BlackBerry Smartphones not receive emails on my BB Gmail :(

    Hello today I install both my Hotmail & Gmail on my BB Bold 9780 accounts. I received the confirmation emails "Activation on the server" in the two accounts on my BB so I assumed that everything has been done successfully. Fake! Hotmail works very well. I am able to send & receive the BB with no problems & receive emails in both my Inbox via hotmail.com & on my BB. However, the Gmail account, is another story. I am able to send using the my BB Gmail account & I get in my Inbox via gmail.com only! I sent emails at random my gmail.com Inbox just like a test & still only received in the Inbox via gmail.com & not on my BB. I don't know why were there to Gmail security changes that can cause this problem? Any help would be appreciated as my Gmail account is my main account for business related emails so I always need to be connected. Thank you.

    Hi Ms_SoSo

    Please try this sequence and see if that helps.

    1 - first record your PDA to your network.

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • You expect a registration messages in your Inbox messages.

    2 send your Service book

    • KB02830 Send the directories for the BlackBerry Internet Service
    • Wait until you receive the registration for each email message on your message box

    3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

    Try it and tell us.

  • BlackBerry Smartphones not get facebook notifications

    Not getting not facebook notifications

    Hey steffanie1994,

    Perform the following steps, and then test to see if the notifications to work.

    • Log out of Facebook for smartphones BlackBerry from the BlackBerry smartphone.
    • Connect to the Facebook account from a computer.
    • Choose the account, privacy settings, Applications & websites.
    • Choose the Applications you are using, change the settings.
    • Choose the settings in Facebook for BlackBerry, smartphones.
    • Click remove the application.
    • Connect to Facebook for BlackBerry smartphones from the BlackBerry smartphone.
  • BlackBerry Smartphones not cached credentials

    Hello world

    My BB had well eaten by my dog and I just got my new camera to the service. I got a brand new, with all my datas saved the former. It's great, everything works, but when I try to download anything in the app world, it says without credentials cached, error id: 40721. I have tried everything that I found online in the forums (because many people have the same problem), but nothing has worked. My camera thinks I have no network connection, while I'm abee to use the browser. I could not download apps via my PC. Because they say that I am not connected to the network, he does allow me to do something. Any ideas?

    Thanx

    Hi csippesz,

    So that means you lack the services from your provider that I have already said, you call your Service provider to send the book to your BlackBerry smartphone as you had passed to a new device and your device is not he them.

    So give them a call.

    Prince

    Click 'Like' If you want to thank someone.

    If problem resolves mark message (s) as a 'Solution', so that others can use.

  • BlackBerry smartphones not the host routing table entries

    My blackberry storm2 shows no entries in the host routing table. I'm on a service plan that supports BIS everything was fine. My phone rebooted for no reason, and that's when the problem started

    Help, please

    Hello and welcome to the community!

    I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If any stage does not properly complete, proceed to the subsequent steps will be useless... and you will need to contact your mobile provider for formal support. It's their network that your BB is unable to communicate with, after all.

    Good luck!

  • BlackBerry Smartphones not able to get my phone to work unless in safe mode

    There are two problems I see. Yesterday, I've updated througn Office of BB online. I have now deleted the BB 7.1.0 CoreApplications four times. When I start my phone one of the two things happening. I can enter my password, but when I hit the key enter the phone crashes and will only go to safe mode. The second thing that happens is it accepts my password, but immediately the following message - Eception Exception: Java.Lang.Error there is an option to click OK but when I get my BB freezes. I have installed and uninstalled all languages twice, I restarted a dozen times or more, I reinstalled a version more ancient dating back months and not seen no change to these questions. I can work the phone in safe mode, but this isn't a solution. I find this very frustrating. I would also like to be able to talk to a human being on this subject but can't find a number on your website. A WTF happening? I'm about to launch this phone in the tray and get an IPhone!

    Hello and welcome to the community!

    I think that you may need to perform a clean reload OS... from your post, I can't quite tell if you did that.

    Please visit this official download portal as you go along. If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

    Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. After installing the operating system on your PC package, please remember to remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

    When the behavior shows up, you know the culprit... the last thing you have loaded.

    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    You may also use these tips:

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    dhutchr wrote:

    I would also like to be able to talk to a human being on this subject but can't find a number on your website. A WTF happening?

    Please refer to this information, which is at the top of each page on this site:

    Contractually, BlackBerry cannot provide any support from first line for nothing. All support first line begins with mobile service providers, to the place of origin of purchase or an authorized service center (it varies according to the region and the specific question). When you bought your device and the services, you should have been informed about your methods of formal support... If you weren't, you need to check your place of origin of purchase or your service provider mobile as to what those who are for you.

    Good luck and let us know!

  • Browser blackBerry Smartphones not fully loading

    Hello, I have a blackberry Torch 9800. My problem is that I can't watch internet on my phone easily. For some reason any that it shows only a part of the page, but there white boxes at the bottom of the block in training/photos/etc page. I deleted all temporary, audited files for the update software and even checked all the settings of my husband. (It has the same brand and model, its not done) Any help on this would be greatly appreciated. Thanks in advance!

    Hello and welcome to the community!

    I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) Service reference books

    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If this isn't the case, then I recommend that you try to start safe mode:

    • KB17877 How to start a smartphone BlackBerry in Mode safe

    It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, thinking... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

    Otherwise, you may need to consider a feature complete WIPE, a reload of the OS, or even a WIPE/reload BBSAK.

    Good luck!

  • BlackBerry Smartphones not receiving all emails

    I receive only a few e-mails from my BB 9700 to my hotmail account, if I go online and log into my hotmail it is unopened emails that have not disappeared from my BB... anyone know why?

    Hello

    There are a few possible reasons... of what you say, it seems that you use hotmail WebMail interface from your computer (as opposed to Outlook or some other desktop e-mail application, which, if used might complicate things), these KBs may apply to your situation:

    • KB13374 Delay in delivery of email to the BlackBerry smartphone
    • KB15747 E-mail message delivery is delayed due to a Windows Live Hotmail account on the BlackBerry smartphone

    I also suggest that the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

    Good luck!

  • BlackBerry smartphones not display

    Hello.. I used the blackberry torch 9800 and was very happy with it but all of a sudden I don't know what happened on the screen of my phone, it turned out black... I switchd it ND out e battery even when turned on it it started to work but after a while the screen is still blank: nd remove battery now is not useful olso... what will I do please help... I'm a big fan of blackberry phones, I continue to insist my friend s to move to the blackberry... Please don't let me lose my faith on blackberrry... reply as soon as possible thank you

    Undue salvation,

    Welcome to the support community!

    You are able to test with another battery? If this does not help, and if you have access to a computer, I recommend to backup your data using the BlackBerry® Desktop Software and perform a clean reload of your BlackBerry® Device Software in order to avoid any problem of software that can be the cause of the black screen. For additional instructions, see the following KB articles.

    For Windows®: "how to perform a clean reload of the BlackBerry Device Software for Windows' http://bbry.lv/GI9beY
    For Mac: "Perform a clean reload of the BlackBerry smartphone application software on a Mac using BlackBerry Desktop Software" http://bbry.lv/J0UN1U

    Please verify that the problem has been solved before restoring all the data from your backup file. If the problem is not resolved by the steps above, then I suggest to contact your service provider for other options.

    I hope this helps.

  • BlackBerry Smartphones Email icon help please

    Help, please. My email icon remains the same when there is no emails. To only show 56 emails when there is none even after resets hard.

    Hi and welcome to the Forums!

    I suggest a search of message:

    • KB21879 How to search messages unread on the BlackBerry smartphone

    Good luck and let us know!

  • BlackBerry Smartphones missing icon

    I had to do a reset on my phone, as it has been very slow and kept in freezing but my blackberry email account icon has now disappeared. Anyone know how to get it back?

    amy_w wrote:

    I did a cleanup of security

    Is not reset. Two different things.

    Since you have wiped the device, you must always push your Service books to the BlackBerry.

    See my points above.

  • BlackBerry Smartphones not receive emails sent to me, but can see emails I send and can send emails to others

    For some time now, my blackberry was not the receipt of emails. My Inbox ' hide sent messages "disabled, and all I can see as far as I can scroll are I sent emails. I essentially bet on the customer web (I use gmail) for e-mail, but it reached a point where I really have to be able to email from my phone again.

    Here's what I can do:

    Send emails to others of my phone

    See the emails I sent from the web client on my phone as a message

    Here's what I can't do:

    Receive emails on my phone. It's just a big shipping box.

    It may be that my credentials are wrong because it still works as an Outbox. This is no more an Inbox. I checked that I have active mobile network. and I certainly have a clear enough signal. I can use the web browser to access web pages, and it should be noted that I used to be able to send and receive e-mails even when I didn't have enough signal/cover for the web browser.

    Also check

    Options / Security Option / firewall is not active box (for the legacy of the OS 6 and 7)

    or

    Legacy OS<=>
    Options / Security Option / Segurity Server (or something like that )

    Concerning

    Note: Text translated with Google translate

  • BlackBerry Smartphones Email icon

    Hello

    My practically new blackberry shows the symbol of e-mail on the home screen with the number 2 next to him as if I have 2No. unread emails in my Inbox. But I have no email in my Inbox? Any ideas... Thanks in advance

    Hello and welcome to the community!

    Messages can take many forms, with emails using only a subset of the possible types total of messages. So, I suggest a search of message:

    • KB21879 How to search messages unread on the BlackBerry smartphone

    Good luck and let us know!

  • BlackBerry smartphones not receiving all emails on BB!

    Hello!  I seem to receive only a part of my personal emails on my BB Curve 8330.  It started only in the last day or two.  I think I must have accidentally changed a parameter and do not remember.  I called Sprint last night to help.  The tech updated my email accounts, but I'm still not received all my messages on my BB.  I created my emails on BIS.  No filters are defined.  Can someone help me?

    or close incredimail when not at home

    IncrediMail when the race will be pull emails from your comcast account and store them in incredimail on your PC, once it does that, your blackberry can not draw Server comcast because its already gone.

    This happens with any client e-mail on your PC. you will need to disable it or change a setting to leave a copy on the server.

Maybe you are looking for