BlackBerry Smartphones not to install desktop software

Similar Questions

• Torch of blackBerry Smartphones not recognized on desktop-Mac osx computer

  Hello

  I'm trying to sync my brand new blackberry torch 9800 on a MacbookPro with osx 10.5.8.

  The device is not recognized by the thought software Backberry desktop cable seems ok, it collects.

  The system works very well for my perl 8100.

  I see around there is a problem with the 64-bit operating system, but my computer is running 32-bit and therefore does not apply to my question.

  Best regards

  Sorry for the late reply but I wasn't in town for a few days.

  Thank you all for your suggestions, thought I can't really understand why everyone talk about the 64-bit thing when I clearly stated from the beginning that I know that the question and my mac runs in 32-bit.

  Anyway, I actually discovered the question and it really sound ridiculous, get ready!

  I used a spare cable micro usb comes with a car charger, I bought separately for my bb: well it seems that the cable alone give power... they probably just deleted the data lines, guess to save a few cents of copper...

  Well that was it, just hope it can be useful to someone.

  Good bye

• BlackBerry smartphone how to install desktop redirector

  OK, I'm lost here, I tried it on several PC, same results - I'm never asked to install the Desktop Redirector for Outlook.

  I followed these instructions-

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB16236&SLIC...

  Step 9 never comes to the top. I selected 'work' - selected 'Outlook' then it bypasses step 9 and goes directly to the final stage. What I'm doing wrong here?

  So much worse... apparently even thought the step never came, it was installed in the background.

• BlackBerry Smartphones not happy with the software media manager

  I loaded the software from the disc that came with the phone, and it did not work.

  Went to this Web site for updates, downloaded two other versions...

  did not work, crashes and is forced to close... that I want to send an error report No.!

  I want my purchase of $ 300 million to work right the first time!

  Is this too much to ask?

  So after a few hours of trying to put a few pieces on this stupid device and looking around the RIM site for a solution, the only option I contact without shelling out the other hundreds of service is coming on this forum!

  I had this phone instead of an I phone because I had hoped that all the bugs have been developed. I charge $ 100 / hour, at this rate, I should have 2 years of free service, but I can't yet get your hands on a representative of the company... no wonder RIM stocks are falling like a stone!

  Customer service starts by selling products that do what they are supposed to. The buyer should not have to be certified Microsoft comes to get the stupid thing to work! And they should not rely on the kindness of customers to help other customers lost... just do the @$! %&@!! thing work!

  He'll come back tomorrow and I'm getting the iPhone! And I hope that it does suck that bad!

  Problem solved...

  A seller difficulty the difficulty without memory card

  I can now run and it is the stupidity and my ignorance.

  I wish we all rode horses and ranks of our boats.

  When rowing broke, you know why you were going in a circle

  Thank you all goodbye

• BlackBerry Smartphones trying to install Desktop Manager, could use some help.

  I am trying to install on a PC running windows XP. a complete uninstall by KB02206. The installer gets to that point:

  Installation of Microsoft .NET framework 3.5 sp1 (for download).

  That brings up the following dialog box:

  Please wait while setupup configures the component. This may take several minutes.

  Several minutes elapse, then:

  Installation of Microsoft .NET framework 3.5 sp1 (for download) has failed. The installation program will now stop.

  Gee, configuration, please tell me why it failed. Maybe one of you kind souls has some tips on how I can make this work?

  You can try to install the framework first of all here?

  http://www.Microsoft.com/downloads/en/details.aspx?FamilyId=ab99342f-5d1a-413D-8319-81da479ab0d7&DIS...

• BlackBerry smartphone Error 1402 install Blackberry Desktop Software on Windows7

  When I try to install the software of blackberry 6.0.2 on my windows computer desktop 7, I get the following error:

  Error 1402.Could not open key:

  UKNOWN\Components\ a bunch of numbers and letters\ a heap of number and letters

  Check that you have sufficient access to that key or contact your support team.

  I tried to find the key in regedit to modify permissions, and I couldn't find it.

  The first time I tried to install it I don't think I right click and run as administrator. I've tried since then, but I don't know if this old key is always what stop.

  I don't really know what to do next.

  Thanks for the help,

  Dan

  You can solve this problem by running regedit and navigating to ""HKEY_LOCAL_MACHINE-1-5-18\Components " "

  1. Then search for the first registry key in your error. It would be the first string of numbers before a slash (/) forward.
  2. Then right-click on the key and select permissions.
  3. In the dialog box that opens, make sure that 'full control' and 'read' are selected for your 'User' and 'Administrators' accounts and apply the changes (if 'Administrators' and 'SYSTEM' are not in the list, you must 'Add').
  4. Click Advanced and check the check mark named 'replace all permissions of child object with permissions inheritable this object', then press 'Apply'. You can get an error, that's ok.
  5. Click on the owner tab and select "Administrators" in the list box, check the check mark, called 'replace the owner of subcontainers and objects', then press 'Apply '.
  6. You will need to repeat once more bullets 4 and 5, and you shouldn't get an error the second time.

  Now, you need to repeat the process for the second series of numbers which will be located inside the first key when you turn open it is arrow.

  I hope this helps. I got the error on 2 different keysets popup. The third time that I have installed the software, I had no errors.

  Good luck

  Hioctane

• 3/10/11: Vista update story reported that an update to the Blackberry smartphone failed to install. How can I get this update or at least know why it has not installed?

  Here are the associated error message.

  Research in Motion - other hardware - BlackBerry Smartphone

  Installation date: 10/04/2011 03:00

  Installation status: failed

  Error details: Code 800F020B

  Update type: recommended

  Research in Motion, another update of the software of hardware released in April 2008

  More information:

  http://winqual.Microsoft.com/support/?DriverID=20165724

  Help and Support:

  http://support.Microsoft.com/select/?target=hub

  Hello

  If Windows Update error 800f020b while trying to install updates, an update that you are trying to install applies to a device that is not connected to the computer. Make sure all your devices are connected and turned on, and then try to install updates again.

  Refer to this article for more information:
  http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-error-800f020b

  Kind regards
  Afzal Taher
  Microsoft technical support engineer

• Schedule of blackBerry Smartphones (not installed)

  Hello

  How to re - install the calendar and get my BB sync with my Outlook calendar?

  I recently put a temporary SIM card in my BBCurve 8520 and since the departure of my original SIM card, I can sync my calendar Outlook on the BB desktop software is no longer. I tried to select again the Organizer data sync, but the calendar option are greyed out and says "Calendar (not installed).

  Thank you

  JETS444

  Hi JETS444,

  This artcle should provide more information on the calendar installed not question you see in the BlackBerry Desktop Software. http://bbry.lv/pRctpT

  Hope this helps

• BlackBerry smartphone how to install BlackBerry 4.5 system software in the Blackberry 8310?

  I followed the instructions to download and install the BlackBerry Desktop Manager 4.5 and the BlackBerry Device Software 4.5 for BlackBerry 8310. This has been done correctly and that the installation was successful.
  When I opened the Desktop Manager to install the software on the phone, there is no software to install.
  It was installed on my computer, but might not be installed on the phone. The software appears in the list of installed programs on the install and uninstall Manager in the control panel of the computer, but does not appear in the Office Manager must be installed.
  Should what steps I follow?

  Close the Desktop Manager.

  Go to the folder: C:\Program Files\Common Research In Motion\Apploader

  and delete the Vendor.xml file

  Now connect the device and run the BB Desktop Manager.

• BlackBerry Smartphones new Version of the Software Desktop 7 hangs at "Preparing overview of synchronization.

  The PC Version, updated the message of solicitation of this morning, is now above message, therefore cannot sync.

  Uninstalled and tried to find the Version 6.0 on site - clicked on earlier versions, but only to take them to the new version.

  Help!

  Just version 6 download Softonic and I'm back where I was before the 'upgrade '!  Don't forget to uninstall version 7 first and also be careful when you browse download Softonic - they provide 2 "extensions" that I chose NOT to.  Good luck!

  http://BlackBerry-Desktop-software.en.softonic.com/BlackBerry/download

• BlackBerry smartphone how to install the new language? == > french

  By mistake I delete all my blackBerry Bold 9900 formulations.

  Rest than English.

  I would add yet another language ==> french example...

  In desktop software, I don't have in Applications: "Language and support of entry" to choose...

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.
  • Use this KB to help you choose the good alternative OS to include the language you want:
  • • Article ID: KB05305 Location of support for BlackBerry smartphones

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue. During the process, when it presents you with the screen of the things Application Loader to install on your device, make sure to develop options and select all items that relate to your desired language.

  Once the operating system is loaded, you can proceed with the activation of the language you want and restoring your backup (on the device).

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones not able to get my phone to work unless in safe mode

  There are two problems I see. Yesterday, I've updated througn Office of BB online. I have now deleted the BB 7.1.0 CoreApplications four times. When I start my phone one of the two things happening. I can enter my password, but when I hit the key enter the phone crashes and will only go to safe mode. The second thing that happens is it accepts my password, but immediately the following message - Eception Exception: Java.Lang.Error there is an option to click OK but when I get my BB freezes. I have installed and uninstalled all languages twice, I restarted a dozen times or more, I reinstalled a version more ancient dating back months and not seen no change to these questions. I can work the phone in safe mode, but this isn't a solution. I find this very frustrating. I would also like to be able to talk to a human being on this subject but can't find a number on your website. A WTF happening? I'm about to launch this phone in the tray and get an IPhone!

  Hello and welcome to the community!

  I think that you may need to perform a clean reload OS... from your post, I can't quite tell if you did that.

  Please visit this official download portal as you go along. If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. After installing the operating system on your PC package, please remember to remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  dhutchr wrote:

  I would also like to be able to talk to a human being on this subject but can't find a number on your website. A WTF happening?

  Please refer to this information, which is at the top of each page on this site:

  

  Contractually, BlackBerry cannot provide any support from first line for nothing. All support first line begins with mobile service providers, to the place of origin of purchase or an authorized service center (it varies according to the region and the specific question). When you bought your device and the services, you should have been informed about your methods of formal support... If you weren't, you need to check your place of origin of purchase or your service provider mobile as to what those who are for you.

  Good luck and let us know!

• BlackBerry Smartphones BDS v7 Install/Upgrade failure - error 1722

  I can't get Blackberry Desktop Software ver 7.0 upgrade from ver 6 or perform a clean installation.  Everything I tried results in the same error message 1722:

  ------------------

  Error 1722. There is a problem with this Windows Installer package. A program run as part of the set up did not complete as expected. Contact your provider to support personal or package. Action RegisterBbDevMgrPs64.dll.07D232B6_7904_4970_8...  [OK]

  ------------------

  When I try to upgrade or install, the Installer seems to work normally and without error until the install 'bar completion' is about 95% of fact.  Then the 1722 error message appears, and the installation of the software performs a "restore" action and ends. "."

  System information:

  Windows 7 Home Premium

  Service Pack 1

  64 bit OS

  Installing Administrator profile.

  Disabled antivirus

  Measures to encourage same error 1722

  -Tried to update Blackberry Desktop Software auto of the 6 worm (which went very well)

  -Uninstalled Ver 6, download the full installation package 7 worm and tried again.

  Any help is appreciated.

  See what I did to solve this problem at:

  http://supportforums.BlackBerry.com/T5/BlackBerry-link/link-1722-error/m-p/2704581

• BlackBerry Smartphones BB ID vs Desktop Manager.

  Hi all. first of all, sorry for the bad English (I'm Italian).

  I have a 9320 curve, my first BB.

  these screenshots to explain my problem:

  http://postimg.org/image/atzzxr1dx/

  http://postimg.org/image/6dnurrxt3/

  Firmware 7.1.0.714 (operator Wind Italy).

  yesterday, I opened the Blackberry App World. He opens and invites me to update to Blackberry World (ok, the link to the site, download, install).

  then I restarted and opened the world of Blackberry. It opens and invites me to update the Blackberry ID. Once again, successful update.

  everything ok, but when I put all my phone (new applications, contacts/photos/music of the old...) I plug the 9320 for the Blackberry Desktop Manager for a backup and uninstall applications.

  Blackberry Desktop Manager show upward with a pending (see the screenshot) operation: reinstall some 'old version' of "necessary software." the issue is that is NOT possible to turn off this operation. It reinstall the OLD BB ID, then the BB world would install the ID of the NEW BB Desktop Manager to reinstall the OLD...

  How can be fixed that?

  on the desktop software, there is an option for him would not not to make the automatic updates. I suggest that you uncheck this option.

  If you want to keep this option is checked, then you must install on your PC, the latest version of the OS for your 9320. Contact the wind if need is, you should be able to download it here:
  https://swdownloads.BlackBerry.com/downloads/entry.do?code=C8758B517083196F05AC29810B924ACA
  (it seems that you did not, because this is the same version 7.1.0.714...)

• BlackBerry Smartphones phone froze then udating software

  I took out the battery several times and it won't always go beyond 5% (its been there for 12 hours now), social RSS to 0%.

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.