BlackBerry Smartphones question marks appear in my e-mail

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• on my network card, a question mark appears that wasn't there. He appeared as a "switch" until I disabled "sharing network". He went away for a day and returned. This is a hack of nieghborhood?

  My mother is a modem from Qwest. I'm on a laptop with wireless on the same account. We were on a homegroup network. I found a question mark on its network card and a photograph camera, on mine with the name 'switch' and no other info on this subject between the computer and the modem peak. I called Qwest and they said they didn't know what it was. So I disabled all the sharing network. He went away. 2 days ago. Today, I checked again, he had again disappeared from the workstation but now it's back on mine, but it shows up as a question mark, as it did on the desktop. And also, there were a few weird anomilies appear on our computers. Do I have a virus or maybe a neighborhood hacker?

  If you use Microsoft Security Essentials, start here - https://support.microsoftsecurityessentials.com/ and select the link that says - I think my computer is infected. Options vary by region, but phone support leads you to the Microsoft answer service (http://www.answerdesk.com/) in the USA at this time. After an initial free consultation, will be charged a fee for assistance, based on the details of the case.

  If this is not the case, go to your provider AV.

  You can also try this web site - http://www.bleepingcomputer.com - contains details for most common infections, often immediately after that they started to appear in the wild, and instructions are provided for how to remove infections using their malware removal guides. They also have forums where you can seek assistance from people who specialize in the removal of malware.

  Here are other free programs that can help:

  Malwarebytes anti-malware free - http://www.malwarebytes.org/products/malwarebytes_free Please note, do not accept the trial version of MBAM Pro that it will conflict with MSE while the free version won't.

  SUPERAntiSpyware Free - http://www.superantispyware.com/downloadfile.html?productid=superantispywarefree

  TDSSKiller (free) - http://support.kaspersky.com/faq/?qid=208283363

  HitmanPro (free for 30 days) - http://www.surfright.nl/en/hitmanpro

• Funny blackBerry smartphones? mark the icons on the home screen.

  I downloaded a few applications and a theme now all most of my records of the home screen is no longer in their original folders. He now is '? (Question mark) symbols as icons home for music, for example. I can not even find the media folder or replace files in their original files.my device crashes whenever I try to open some of these applications in '? Folders.pliz help

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

  Now, are the icons ok?

• An other 'Wifi without data plan"blackBerry smartphones Question - Rogers Canada

  Hey guys, I'm new to this forum and blackberries in general... Please bear with me.

  I am a student. Currently, I have a voice plan base on a LG Xenon with Rogers in the Canada. It includes minutes and unlimited texting. Enough for me.

  I am looking to buy a Blackberry Curve 3 G/9300 off someone. I just want to throw my SIM in there so I can use my normal plan with the phone. My understanding is that I can phone Rogers and tell them to block all data, if I get no charge on my Bill. Fine. However, I also understand that the 9300 is a wi - fi phone.

  Let's say that I get the 9300, contact Rogers and tell them to block all data on my plan.
  Can I still use my browser in a Wi - Fi hotspot? How should I do? (I know that I read somewhere that you need to configure to be about to access and not talkspot... If someone could help me with this that would be great).

  Also, I read that, so that I am still able to use a wi - fi connection, I need to have data 'on' in the phone. If the data is 'on' in the phone, but I've blocked data with Rogers, can I still use a wi - fi connection? This would prevent the costs of data on my Bill?

  In addition, I understand that I will not be able to receive multimedia messages without a data plan. Once again, if I'm in a wi - fi hotspot... Can I receive these messages from photos?

  I'm sure it's a question very well known and well hated to you all and I'm really sorry to ask, but I just need some clarification. I don't want to be stuck with a big Bill with I ever intend on paying data charges. If someone could help me with this, I would really appreciate it.

  Thank you very much!

  Stefanie

  stefspeaks wrote:

  Hey guys, I'm new to this forum and blackberries in general... Please bear with me.

  I am a student. Currently, I have a voice plan base on a LG Xenon with Rogers in the Canada. It includes minutes and unlimited texting. Enough for me.

  I am looking to buy a Blackberry Curve 3 G/9300 off someone. I just want to throw my SIM in there so I can use my normal plan with the phone. My understanding is that I can phone Rogers and tell them to block all data, if I get no charge on my Bill. Fine. However, I also understand that the 9300 is a wi - fi phone.

  Let's say that I get the 9300, contact Rogers and tell them to block all data on my plan.
  Can I still use my browser in a Wi - Fi hotspot? How should I do? (I know that I read somewhere that you have to configure it to be on the verge of access and not talkspot... If someone could help me with this that would be great.) Simply choose hot browser OEPM.

  KB16463 - how to change the default browser on a BlackBerry smartphone

   

  Also, I read that, so that I am still able to use a wi - fi connection, I need to have data 'on' in the phone. If the data is 'on' in the phone, but I've blocked data with Rogers, can I still use a wi - fi connection? This would prevent the costs of data on my Bill? Rogers could see your phone and charge you for a plan anyway. AT & T to do this, if you add in a smart phone with out telling them.

  In addition, I understand that I will not be able to receive multimedia messages without a data plan. Once again, if I'm in a wi - fi hotspot... Can I receive these messages from photos? No only simple navigation cannot be made and Pandora can be used in mode Wi - Fi.

  I'm sure it's a question very well known and well hated to you all and I'm really sorry to ask, but I just need some clarification. I don't want to be stuck with a big Bill with I ever intend on paying data charges. If someone could help me with this, I would really appreciate it.

  Thank you very much!

  Stefanie

• When you use the question mark, appears like a capital E with accent French and cannot use the quotes.

  Original title: I can't use my question mark (rises like a capital E with accent French and cannot use the quotes)

  I'm having a problem from time to time with my ability to use marks quotaion, brands etc. How can I treat it DEFINITIVELY the question.

  Thank you

  Hi golfnut11,

  1. you are using a laptop?

  2. you remember to make changes to the computer priro to this question?

  Step 1:

  If you use a laptop, check if the FN key is enabled. If so, then try to turn it off and check.

  Step 2:

  You can also try to check the keyboard on the screen and if the problem occurs or not.

  Check out the link:

  Type without using the keyboard (on-screen keyboard)

  http://Windows.Microsoft.com/en-us/Windows7/type-without-using-the-keyboard-on-screen-keyboard

  If you use a Microsoft keyboard, you can also consult the following article:

  Troubleshoot wired keyboards that do not or only the erroneous characters category
  http://support.Microsoft.com/kb/258826

  Hope this information is useful.

• Smartphone Newbie question blackBerry - general question on the synchronization of e-mail

  Hello

  I have a general question about the synchronization of e-mail and BlackBerry smart phones.  Y at - it none of the devices that enable E-mail synchronization with Microsoft Exchange 2007 system not requiring BlackBerry Enterprise server?

  Thank you; Sorry if this has been asked before but I was unable to find it in the forums, documentation, etc.  Guess what I found for this kind of environment, you will use a BlackBerry Enterprise solution, but I can't assume.

  Thanks again.

  The short answer is no - BB using a different methodology than the use of WM. BB Push, WM uses (for most) sweater. As a result, the long answer...

  BB uses a server solution - it's called the BlackBerry Internet Service (BIS) and it is hosted by your carrier. As an ENCORE, you create a BIS account, then create configurations for different emails, save your credentials for each e-mail account with necessary configuration items (as an ENCORE) (name of the server, the special ports, etc.). Then, BIS periodically checks your mail servers (about every 15 minutes) for any changes on the server that are required on the BB - only, so it generates traffic to your BB to expel these changes. If there is nothing that need to come to the HH, there is no traffic on the network of the carrier.

  WM, on the other hand, devices use (for the most part - there are exceptions) a technology pull... the device itself asks your e-mail servers for changes that need to come to the HH. This generates more traffic on the network of the carrier that the action of the poll itself generates traffic, even if there is nothing to come to the HH.

  Another distinction is the notion of synchronization - in the vernacular WM, it means that what makes your Inbox to the server mailbox and your lines of mailbox HH of the each other for everything (items old and new)... In the vernacular of BB, what is happening is the reconciliation of the new features and changes. But the old elements aren't coming for BB... only news of the moment of activation.

  Another distinction is just what reconcile to a BB - new, remove, read/unread, saved, etc. Which varies according to the messaging service... see this KB for more information:

  • KB05133 Features of the BlackBerry Internet Service email reconciliation

  Hope that helps!

• BlackBerry smartphones can not send or receive e-mail messages

  Cannot receive or send emails on blackberry - message reads "eception exception DSSMA (5): 2 invalid state.

  OK the email on laptop - how I grind

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• BlackBerry Smartphones BB9800 Auto delete of the electronic mail box

  My camera is now delete e-mail in my Inbox soon as I read them, that is to say less than one hour or less.  Have I changed inadvertently a few settings to cause this?   The e-mail is still visible on my desktop but deleted from your handheld.  Any help is appreciated.

  Thank you

  johnfss wrote:

  My camera is now delete e-mail in my Inbox soon as I read them, that is to say less than one hour or less.  Have I changed inadvertently a few settings to cause this?   The e-mail is still visible on my desktop but deleted from your handheld.  Any help is appreciated.

  Hello Johnfss

  Welcome to the Forums of the BlackBerry Support

  In the settings of your device please check first if option keep Message has the Maximum value or forever. For help, see this Knowledge Base article:

  KB13093   : How to use message keep on the BlackBerry Smartphone options 

  If it is already set to Maximum, then most likely your device suffers from some memory. If our device suffer little memory so it will remove our message.

  KB14213   : The call logs, SMS text messages and emails are deleted from the BlackBerry smartphone 

  So, start by checking these things.

• BlackBerry Smartphones Can I add another internet e-mail address to a BlackBerry Enterprise

  I guess the topic says it all. If I have a company with email sent BES blackberry, and I want to add an additional internet e-mail address, can I do this on the handset or the web (equivalent to the mobileemail.vodafone.net)?

  Thank you

  > Phil

  Yes. Your BES account includes up to nine e-mail BIS accounts, unless there is a restriction via IT policy of your company BES IT policy.

  KB03087 How to set up the services of e-mail on the BlackBerry smartphone and your computer using the BlackBerry Internet Service

• BlackBerry Smartphones error message appears when the media files are played

  When I try to play multimedia files from the internet or multimedia card a message: "cannot read media files while voice dailing is enabled.

  Play media files always worked, but since yesterday after I used the service of voice for the first time this strange message keeps appearing. Handheld power off does not work. Is anywone know how to disable the voice service or is there a workaround?

  Kind regards

  B. Dambrink

  The Netherlands

  Ok. You still haven't answered one question my ISP / location. In the case of the Association and the United States,.141 isn't the latest version. In fact, there are several posts on the de.141 problems once it was leaked. The most recent est.148. The link below will show all of the current versions of the listed suppliers. I say pas.148 will solve the problem, but there is a good chance that it will be. You should be able to play multimedia files using headset with bluetooth turned off.

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=9500&thread.ID=28627

• Email from blackBerry Smartphones automatically marked as being open

  My 8800 receives e-mail messages on two accounts (by BIS) without any problems for over a year.  I recently changed my ISP, so I updated my email on BIS (removed old and added new) addresses.  Since I've updated, e-mail messages I receive on the device are marked as being open.

  I'm guessing a clear setting I'm missing, even though I have set up new email addresses just as I got the 'old' is...

  Thanks in advance for any input.

  Device v4.2.1.72

  sbcglobal is yahoo, chk this article.

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB13704&sliceId=SAL_Pub...

• BlackBerry Smartphones Appworld not appearing on the home screen

  I am currently using a Blackberry Curve 9300 3 running on os 6 (6.0.0.448) and every time I have download Appworld, it does not appear on my home screen. It started when I upgraded BB Appworld

  Please be aware,

  1.I have clicked on the button "Show all" and it does not appear

  2. I checked in all folders.

  3. several reinstalations, but no positive results

  4. several device restarts / battery/tire factory restarts have been tempted, but no positive results

  5. when I look under application management, Blackberry Appworld (3.1.4.25) IS installed

  It seems that others have this problem as well, but someone knows how to solve this problem! (It also seems that RIM has no suggestion on its help desk page)

  Much appreciated, this has caused me so much frustration.

  Yes, I have.
  But it seems that the I found the way to solve this problem by myself. And I hope this will help others.
  1. downgrade your device
  2. download Blackberry Appworld
  3. (updated all the apps that have had the same problem)
  4. update your device
  5. your device will now Appworld and all the other apps that had conflicting problems.

  It turns out that downgrade your device would force allows you to install an older version of App World (which will work). After the upgrade of your device (which will install a new fresh OS) App World will be updated as well in a State where she works on the device without any problems. You can now use App World to download all the other apps that had the same problems.
  Please keep in mind, I used DM to downgrade and improve

  It turns out that I am the first to solve this problem, same RIM had no idea (on their BB help section)
  If you encounter the same problems do not hesitate to contact me to solve your problems.

  Thanks for your support,
  Nycskater

• Maps of blackBerry Smartphones will not appear

  Hi, I have a blackberry storm which is unlocked to all networks which shouldn't really make a difference, but I can't get the blackberry maps application installed.

  I crossed the software and loaded on the phone and he knows that it is there, but there is no icon on the phone and it is not hidden. Should something else be done?

  Thank you in advance.

  Kyle

  I've sorted it now, my blackberry rate took a while to activate, all service books came through for O2! But strangely, all the service books appeared for Vodafone?

  Never forget that it all works very well.

• Always read but blackBerry Smartphones email mark as not open

  All emails have been read and open, but icon always marked not open. How to remove icon "email unread?

  OK, please take a second and mark the thread has been resolved, it is better for users with the same question, thank you.

• BlackBerry Smartphones Media files appear not.

  Recently recived a Blackberry Torch 9810. It was working fine, but yesterday I bought a new 4g SIM and a 4gig memory card and now media I download files will not be displayed once wherever I can see them is when it is pluged into the computer. A way to solve this problem?

  Sometimes... some media files immediately will not appear in the list Preview until the cache of the device has been reset (which will happen with a reboot of the BlackBerry device).

  So for now, open your icon media > press the Menu key > Explorer and navigate to the folder in which you KNOW you saved the file.