BlackBerry Smartphones running on the problem

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• Icon «Dead» blackBerry Smartphones running in the background.

  Hello.

  I think I have an icon 'dead' for a New York Times app running in the background and I fear that it may eat his memory and battery power. When I hit ALT and escape keys at the same time: it shows itself as well as other normal BB applications; However, when I click on this icon of the New York TIMES, everything freezes and the only way out is to hit the call button of power off / end.

  Any suggestions?

  Hello

  On the Blackberry go to options, options, advanced applications.

  See if the app is listed, do not click highlight and select Remove.

  Make a traction battery as shown.

  Let us know how it goes!

  Thank you

  Bifocals

  No data will be lost when you do the following: remove the battery while the device is activated.
  Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected.

• BlackBerry smartphones, what's the problem with Roxio Media Manager?

  I bought my first Black Friday Blackberry 8310 Curve. For some reason the Blackberry Desktop Manager installed and works quite well. However, when I open the screen Roxio Media Manager freezes and it does not even show my device. I have uninstalled cleanly and re-installed more than a dozen times and cannot operate. Also, we went and bought a graphics update and the sound card and installed them. The Roxio media manager ALWAYS freezes up and we must stop it.

  I do a lot of Paintshop Pro and have these programs as well as other graphic software. I wonder if it's a software conflict? I don't see one. Or if the Roxio is a point of sale as someone posted before.

  I spent hours and hours reading all I can on this subject and not online can not find an answer to anywhere. The main reason I want the Media Manager, is I want to make my own ringtones... that's all! The rest I can do without it. The BB Media Manager has the ability to make ringtones?

  Any help would be greatly appreciated. Thanks in advance!

  Michelle

  The computer I use is a server converted to the workstation.

  Intel Pentium 4; 3.20 GHZ

  1.50 GB RAM

  400 GB hard drive

  Windows XP Svc Pack 3 family

  Windows Media Player 11

  Sound card: Sound Blaster Audigy

  Graphics card: NVIDIA GeForce 8400 GS

  under Windows, you can use any software for your mp3 to the part you want to cut.
  You can use mp3cutter or Audacity.

• BlackBerry Smartphones Bluetooth/s connection problem.

  BlackBerry 8220 Pearl flip on network Orange:

  Everytime I try and you receive a file it just won't let me. The green check mark and I wonder a passcode for both devices. Even when password entered it just says 'fail' (or something like that) so I did not wrong password what is the likely problem or the fix for this please?

  If I had the wrong password for my 8220 a) which is the default provided with the phone and b) how I could change me if I don't know that I'd put it please?

  Another strange thing is if people try to send me Bluetooth transfers and I'll connect my phone doesn't send them my contact list, it's very frustrating, any ideas please? I'm getting a little tired by telephone with this problem and if I can't fix them I'll take another brand of phone when my contract is up, anyone else facing things daft spoiul another nice phone?

  All grateuflly even received help, thanks in advance.

  Hi and welcome to the Forums!

  See this KB:

  • KB05409 Transfer a file using Bluetooth technology between two BlackBerry smartphones

  Replace the instructions appropriate for your other device instead of the transmitter unit KB section in the KB. Do not jump 'BT help to receive' step on the BB receiver... nothing will transfer if you do.

  Good luck and let us know!

• Windows was able to successfully install device driver software, but the driver has encountered a problem when he tried to run. The problem code is 43.

  Windows was able to successfully install device driver software, but the driver has encountered a problem when he tried to run. The problem code is 43.

  Signature of the problem:
  Problem event name: PnPDeviceProblemCode
  Architecture: x 86
  Hardware ID: PCI\VEN_10DE & DEV_0428 & SUBSYS_110B1734 & REV_A1
  Configure the class GUID: {4d36e968-e325-11ce-bfc1-08002be10318}
  PnP problem code: 0000002B
  Driver name: nvlddmkm.sys
  Driver version: 8.17.13.142
  Driver date: 15/05/2012
  OS version: 6.0.6001.2.1.0.768.2
  Locale ID: 1033

  Hi, Senga,

  Start > right click on computer

  Select manage

  Click on continue in the UAC window

  Click on Device Manager

  Click on the + sign next to the device

  Right click on driver and select rollback

  If the cancellation is dimmed, select uninstall

  Close Device Manager

  Back to zero computer and Windows will reinstall the driver

  Go to the manufacturer website, download the updated driver to update and save it to the desktop

  Double-click the .exe file to install

  You can also try booting in safe mode with network.  Download the following tool and run a scan complete to rule out malware.

  http://www.Microsoft.com/en-US/Download/details.aspx?ID=16

• BlackBerry Smartphones there was a problem during the installation, please try again

  PROBLEMS OF THE APP WORLD... I get "there was a problem during the installation, please try again" when you try to download the app updates or download new applications of any kind. I tried to return the service directories and empty the cache. I also called my service provider and they offer no help for me. Is there any solution for this or does have the phone must be sent in the RIM, I always left a guarantee. PLEASE HELP ME WITH THIS PROBLEM!

  Hello carckberrypie,

  In this case, I would recommend wiping the BlackBerry smartphone. To do this, we would need to back up the BlackBerry smartphone http://bit.ly/aSediX

  Once saved, please follow the link below to do a wipe of your BlackBerry smartphone security.

  Link: http://www.blackberry.com/btsc/KB14058

  Test the BlackBerry smart phone and do a selective restore as described below.

  Link: http://www.blackberry.com/btsc/KB10339

  Thank you

• Problems of synchronization to blackBerry Smartphones: Run Time Error when MS Outlook is applied

  I just got the Curve 8330 and recorded the telephone and e-mail. I had an older Blackberry and my outlook 2003 address book and calendar synced perfectly using Desktop Manager. I installed the latest version supplied on cd-rom with the curve and the installation was successful. I then tried to set up sync and tried to apply the synchronization with ms outlook and that's when the problem occurred.

  1. I opened the Desktop Manager and clicked on sync.

  2 click on the albums configuration tab

  3. I then clicked on configure synchronization.

  4 selected address book

  5. the next page listed available desktop applications and I chose MS Outlook

  6 then I select the two-way synchronization

  7. after clicking Next, I get this ERROR of EXECUTION: section of the Application is not based on files.

  I tried to uninstall the Office Director and reinstalled from the blackberry website. Still, I got the same message. Then I found the link below and concluded that there are ducts that connect the Outlook for Office Manager and for some reason, there is an error that is there. I did not quite understand how to solve the problem of the information provided on the troubleshooting link. I could not add the link that has been interrupted or lost by installing the new Manger of office. The link I found is below and I was wondering if there was a way to manually bind the office and Outlook. Please provide a way that novice computer person can implement.

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB15303&sliceId=SAL_Pub...

  Here's an overview of what you need to do (a translation of the article you linked)

  Windows XP: go to start, run and type cmd

  Windows Vista - go to start, programs, accessories, right-click on command prompt and select run as administrator

  In the command line window, type the following:

  CD "\Program Files\Research in Motion\BlackBerry\Connectors\MS Outlook Connector"

  regsvr32-u ilxolkCompanion.fil

  CD "\Program Files\Research in Motion\BlackBerry\IS71 Connectors\MS Outlook Connector"

  regsvr32 msoutlookconnector.fil

  See you soon!

• Problems of blackBerry Smartphones with all the apps that need to connect to the internet, except BB browser

  OK so I had downloaded Opera mini 4.2 and iheartradio and slacker radio and they all worked perfect for 3 days and then all of a sudden, they don't work. I timed out connections and even google maps app on my phone usually connect. The only app that connects to the internet is the BB browser (the one that looks like a globe of aureole around it). There is no other applications running causing an obstruction of. 6.8 GB is open in memory, so im puzzled? Someone help me please Im racking my brain trying to figure what it would cause. The last time it worked was listening from morning to the Slacker, then went to lunch trying to get onto the opera would not connect, then I'm on the BB browser, so it does not connect with any other app HMMMMPH.

  Understood the problem, I had a few memory leaks. Here's what I did:

  It is a database file that stores information for the applications downloaded/installed. Even if deleted still stores information about them. Use of the DM to clear it.

  Go to backup/restore > advanced > bases > content store (on your Blackberry Desktop Manager)

  Choose clear database. (Content store only)

  TADAAAA! It cleared up 3MB of space on my phone and everything works OK!

• BlackBerry Smartphones e-mail synchronization - problems sending/reception of the BB and Hotmail emails

  Emails sent from the computer using Hotmail do not appear in the BlackBerry smartphone. However, e-mails sent using BlackBerry device appears in the device as well as in Hotmail and the same is true for all incoming mail. The only question is sent with mail from Hotmail, which items do not appear in the device. I tried options email reconciliation, but the problem persists.

  For your info, I use BlackBerry Torch 9800 and my ISP is Etisalat in the United Arab Emirates.

  Hi and welcome to the Forums!

  From what you describe, it's WAD - work as designed... see this KB for reference:

  • KB05133 Features of the BlackBerry Internet Service email reconciliation

  Good luck!

• BlackBerry Smartphones running on Mobile Internet to connect your computer to the Internet using your device

  Hello

  How can we get the subject facilities?

  If someone is using internet through the computer using the BB device.

  Thank you

  This article will help you to connect your PC to the internet using the BlackBerry as a modem attached.

  KB24629 - how to use the mobile Internet for tethering a BlackBerry smartphone to a computer using BlackBerr...

• Problem blackBerry Smartphones synchronization of the sent folder Desktop Client from Outlook 2007 to BB Pearl 8100

  I have problem synchronizing the items in the folder sent customer Desktop Outlook 2007 to BB 8100.

  I read the support doc 'delay in syncing from Outlook 2007..' say... but in my case it is not sync at all.

  I tried the folder redirection of pocket... but the 'sent' folder is grayed on and not be able to select all.

  BB 8100 sent mails are well visible in blackberry.

  BB Dektop Manager version 4.5

  Version 4.2.1.91 of the software for device

  Version of the 2.3.0.75 platform

  All advice or suggestion will be really appreciated.

  ~ AEK

  Solved the problem!

  Updated to latest OS: 8100 4.5.0.75 / 4.5.0.52

  Check this link http://www.blackberryforums.com/general-8100-series-discussion-pearl/140624-latest-os-8100-4-5-0-75-...

  NOTE: Go through the full post... its risky... I had a lot of trouble to make it work... but once its work... it works very well. If you're lucky, you can not face any problems.

• Problem A blackBerry Smartphones to share the same bbm on different phones

  Hi all... I really wish that if someone could help me solve my problem! My little brother used my app world ID on his device. Then all of a sudden all my bbm contacts have been added to his bbm and vice versa (which means that its contacts were added to my bbm as well) it's as if we share the same user of bbm! Same name, same picture, even in everything, but in two different phones... I want to do things to normal! So if you know please, tell me what I need to do?

  Hello NoorRM

  Sorry to hear about the problem you are having with BBM contacts.

  Please see the following article on expectations when you use the same BlackBerry ID on multiple devices for BBM:

  http://www.BlackBerry.com/BTSC/KB28543

  One of you will need to create a BlackBerry ID and change the BlackBerry ID for your device by following this process:

  http://www.BlackBerry.com/BTSC/KB26694

  They will also fill their contact BBM manually under the new BlackBerry ID list.

  Have a great day.

• BlackBerry smartphones, I'm having problems with the download of Facebook AGAIN! (need desperate help!)

  OK, so I deleted Facebook yesterday with the idea to reinstall later. He played a few times to the top and said: I can't reinstall it because I can restore it as it is in my archives. Whenever I try to restore it, he'd go to reinstall... in any case, I got rid of Facebook from my archives (after a few tries, to connect it to my computer and do it like that) so I will reinstall by click on reinstall, but that's the problem... Once it has downloaded, it will install again and this message is constantly "There was a problem during installation" I click OK and it is always uninstalled! It is VERY frustrating!

  Any ideas?

  Very much appreciated (BTW I'm new :/)

  OK, the * beep * I'm just rendered account Facebook download of Blackberry App World is NOT the only way how to download Facebook... I went on facebook mobile!

  Derr, sorry

• PROCESS of RESTARTING of blackBerry Smartphones IS at the point of DEATH

  I tried to reboot my device by removing the battery and reinsert. The restart process gets to about 60% of the way through and then stops. On the screen, the white line, showing the progress extends just to the right of the touchpad with about 1 cm to complete.  I tried to connect to the Fund Manager, but it does not detect the phone in this State. Any ideas. Can it be linked to the level of battery power?  Clearly a software problem. Is it possible to go beyond this crash?

  Hello DPSL

  Welcome to the Forums of the BlackBerry Support

  Please try to start your machine in Safe Mode, if you are able to start and then connect your device and run office software, first make a backup, then you should try to charge your device OS.

  KB17877 : How to start in Safe Mode BlackBerry smartphone

   

  If your device doesn't Boot to safe mode, then you must follow this Knowledge Base to reload the operating system:

  KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

   

  If you have an old backup you can restore your data back, because this method will remove the data from your device.

• BlackBerry smartphones, I much ti problems sync my 9790 with Outlook...

  Hello, I have a lot of problems to synchronize my 9790 with Outlook. Schematically: 9790---> Outlook Outlook-/ /---> 9790. It is not bidirectional. Similarly, I checked an excessive battery consumption. I am very confused on this issue. My camera has only a few months. My last question is: is version 7.0 operating system? I appreciate all the help and information. Thank you

  Hello and welcome to the community!

  You have provided limited details, so my responses will be basically guess... I hope I'm close...

  yellowsubmarine wrote:
  Hello, I have a lot of problems to synchronize my 9790 with Outlook. Schematically: 9790---> Outlook Outlook-/ /---> 9790. It is not bidirectional.

  KB03315 How set up the synchronisation of data using BlackBerry Desktop Software organizer

  yellowsubmarine wrote:
  Similarly, I checked an excessive battery consumption. I am very confused on this issue. My camera has only a few months.

  Age of your device is not relevant. If your usage patterns consume a lot of resources, it's the situation. But I have no way of knowing what your habits are, so I can't guide you. Basically, however, you will need to find out what is 'normal' for your usage patterns and then only worry when things diverge significantly from that. If it means charge 3 times a day due to a very intense use, that's what it means.

  • KB14320 How to maximize space and power battery life on the BlackBerry smartphone
  • KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone

  It is always important to correctly close applications when you are finished with them. Using the back or on the red button won't do that - those leave the app to decide what to do... and some let themselves memory-resident, consumes resources on your BB, slowing down the overall performance. On the contrary, to close an application, tap on and select 'Close' or 'Quit'... which force the application to be closed, freeing resources for your new use it consumed. Some applications will always be running (in general - BBMessenger, browser, homescreen, phone and Messages)... but, you should always close them properly - especially the browser... If we leave on a web page, it will not consume only additional resources, but the power of the battery as well.

  In addition, each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy. Some have taken to do this on a regular basis as a preventive measure... some as often as once a day. Others got the app QuickPull to automate a simulated Batt Pull.

  yellowsubmarine wrote:
  My last question is: is version 7.0 operating system?

  KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

  Good luck!