BlackBerry Smartphones screen stays in the Holster

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• Symbol of the new blackBerry Smartphones Message stays on the screen, even if I don't have new messages HELP!

  Can someone help me, I the new symbol of massage telling me I have two new SMS messages, yet, I don't have anything new in my inbox at all, how can I get rid of the symbol it's starting to really annoy me!

  Hi, thanks for your response. Still no luck to get rid of it, have deleted ALL my messages, checked my call log and the * bleep * thing is still showing as unread messages 2! SO ANNOYING!

• BlackBerry smartphone screen stay on?

  Ive tried to figure this out on my own being timer backlight setting, but my phone stays on!  How can I fix it? THX.

  Try to make a first battery pull.  Make sure the phone is turned on and then remove the battery for about 15 seconds and then put it again.  See if that takes care of your problem.  If it isn't, then we can we among other things.

• BlackBerry Smartphones without attachment in the transmission of emails

  When sending emails with attachments, attachments do not go through.

  No idea why?

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • KB10509 E-mail messages with attachments sent from the BlackBerry smartphone are received without the attachment

  I hope that it contains something useful! There are also several existing threads on this site, which discuss exact error... your opinion of those who may prove useful, and a search of this website, by using the error message, error code or symptom, should reveal all the existing threads that are applicable to you.

  Good luck and let us know!

• BlackBerry Smartphones Google sync on the blink?

  Hello

  I just deleted google sync app to my BB and took the advice of RIM here to allow syncing of my BB calendar with my google calendar - http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=KB24204&sliceId=2&cm...

  However, despite advice it is certainly not true that "contributions sent the BlackBerry smartphone are synchronized with the calendar based on the web in a few seconds." I saw an entry on gmail after 10 minutes and I'm still waiting for the others.

  Is there a known issue with this? I have no problem with the network at all.

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  Luke

  If please try reebooting your phone and connect to your google calender after 5 minutes.

• Clock blackBerry Smartphones busy (e) in the middle of the screen, common solutions helps do not

  I have a Blackberry Tour 9630 with the OS 5.0.0.591 and I still see a timer/clock occupied the middle of my screen. This is usually for a 10-15 sec and seems as if the BB is 'think '. I tried common solutions as the closing of applications with the command close to do a battery pull, etc. and continued to have this problem. Any suggestions?

  If it helps, here is the third-party applications, I have installed. I put an asterisk beside those who need to stay open (or at least I think they must stay open?):

  -1.8.4 fourSquare

  -Google maps 3.2.1

  -* Memory Booster 3.3

  -* MissingSync 2.0.4.301

  -OpenTable 1.0.2

  -* RingScheduler 1.0.30

  -* Skydeck 3.20

  -The weather channel 1.5

  You store pictures on the BlackBerry smartphone or ON the Media Card?

  Look at the Options > file free of charge. What is the number said out there?

  Similarly, you don't think, you have a lot of applications running, but if you open the application switcher function, what is there?

  Is the browser on a page?

  Try opening the browser > options > Cache operations > clear the Cache.

  Now, do a reboot: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

  Once the backup device, give him five minutes to calm down all activity data.

  Now, let's see if you keep saw the hourglass lag?

• BlackBerry Smartphones no data on the incoming/outgoing call screen

  Hello

  I am currently using a 9700 Blackberry on Vodafone UK.
  Platform: 5.1.0.175
  App version: 5.0.0.86 2 (1446)
  Free file (after reboot): 108346350 bytes

  A battery pull does not resolve the issue.

  This screen will appear every time that an incoming or outgoing call is found, this screen will appear when any of my themes are enabled, it's the wallpaper by default blackberry call without calling on the screen data, the call is always the successful and I can use all other functions of blackberry outside the call normally.

  

  Hello

  Did you install the 3rd party applications lately? Have you tried to remove the battery from the BlackBerry smartphone to restart? When did start to happening? Which occurred before it starts?

  Thank you

• BlackBerry Smartphones unknown icon on the home screen

  Hello

  I have on my home screen and the icon that looks like a globe with the number 3 next to her.

  I think it's something to do with the web browser, but why it stays on the frontscreen & how would I be able to get rid of?

  Thank you very much

  Kolo

  Hi and welcome to the forums!

  Go to messages, menu button, display folder

  Look in each folder, including the browser Messages

  and WAP push messages. Delete messages

  and the icon should disappear.

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

• BlackBerry Smartphones bb9900 - icons for the native tasks and memopad apps can be moved to the home screen

  I want the icons for the native "tasks" and "Notepad" apps in OS7 appears on the home screen of my BB9900.  The icons currently on the "common" screen only and the apps work from there.

  I've tried holding down the button menu until a menu jump to the top, but the menu does not include the options of 'move' or 'move to folder '.  In fact, the options of 'move' do not seem to appear for all elements of the 'common' screen

  Someone knows what to do?  FYI, I use the version of the b-berry for Mac desktop software.

  Bernie

  Hello

  "Frequent" is a dynamic screen; your BB automatically there are some things that you use frequently. There is therefore, no manual way to move that you describe (since its automatic and dynamic, based on your usage). On the contrary, what you find is the master for these applications... icon probably they are inside your "Applications" folder, normally visible on the screen "All".

  Good luck!

• BlackBerry Smartphones can you change the icons on the home screen?

  Part 2 of the question would be, is it possible to have an icon for something you downloaded (i.e. CNN) appear in the regular menu instead of having to go into the downloads folder to find?

  Yes, move them, for example, if you want to move the last icon on the screen, go to the menu icon press, move and move the icon with the trackball in the first place or wherer you want.

  You can hide the icons too, go to the icon, press menu and hide, if you want to view, press menu and all show.

• BlackBerry smartphone how to install the new language? == > french

  By mistake I delete all my blackBerry Bold 9900 formulations.

  Rest than English.

  I would add yet another language ==> french example...

  In desktop software, I don't have in Applications: "Language and support of entry" to choose...

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.
  • Use this KB to help you choose the good alternative OS to include the language you want:
  • • Article ID: KB05305 Location of support for BlackBerry smartphones

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue. During the process, when it presents you with the screen of the things Application Loader to install on your device, make sure to develop options and select all items that relate to your desired language.

  Once the operating system is loaded, you can proceed with the activation of the language you want and restoring your backup (on the device).

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry smartphone App world updated the blackberry torch 9800

  When I clicked on app world he said that she needed an update. Whenever I click on update, it will get at the end of the app world update then it will say "update failed". I can't use app world anymore because I can't update and it won't let me not use app world unless I update. Please help me.

  Hello Stephaniexo

  Welcome to the Forums of the BlackBerry Support

  If you encounter the problem of BlackBerry App World update, then please try this:

  On your home screen the unit go to Options > device > application > locate and remove BlackBerry App world in this list.

  KB10040 : How to view or delete the application installed on a blackberry smartphone

   

  Once deleted perform a battery pull reboot by removing the battery whiel your device is turned on, wait a min. and then reinsert this return. Finally, after the reboot, use your BlackBerry browser and navigate to www.blackberry.com/appworld/download and download the latest version available for your device.

• BlackBerry Smartphones BBM disappeared after the 7.0.1 update

  I've updated BBM from version 7 to 7.0.1. After the reboot, I found that my BBM was gone. I checked my world in Blackberry World, to see that it is installed, but it was gone. So I had all my BBM Messages messages. Make a restore from a previous backup has not resolved the problem, 7.0.1 remained. I had to reinstall version 6 to BBM. Version 6 installation means that I've lost the BB voice that came with v7. Nobody knows where and how can I get the previous version 7.0.1. IE version 7?

  Hello Ramiji

  You can try it again once, it might be useful. all making the first first delete BlackBerry Messenger of your device, for this on your home screen to go to Options > Device Application Management > locate and remove BlackBerry Messenger from there.

  KB10040  : How to display or remove installed application on a blackberry smartphone 

  After deleting to do a battery pull reboot as this device on remove the battery wait a min. then reinsert back. After the reboot of your Explorer BlackBerry browser to www.blackberry.com/bbm to download the most recent available for your device.

  If even after the installation, you are unable to locate the BBM on your Homscreen try this Knowledge Base, which could help:

  KB23968 BlackBerry Messenger icon disappears from the home screen of the BlackBerry smartphone

• BlackBerry Smartphones icons disappeared and the menu won't pull up.

  OK, so I have a 8310.  I left my phone in the car for a few days (maybe something could have been by pressing one of the buttons while he sat there?) and when I picked it up, all my icons had been activated around and nothing was located where it was when I used the latter.  Everything worked fine, just all of the application and the homescreen icons were all scrambled to the top.

  This is the case, a * beep *, I decided to try to move the icons and put them back where they belonged.  I was able to highlite an icon and move it, but when I tried to finish the move sit icon where I wanted, the icon would be to just move with the trackball and has refused to sit in one place and stay there.

  Then I get a call on my phone and everthing is now the country of Wonderland with Alice and the White Rabbit!  All my icons have left the home screen, and I can't pull up the menu screen.  The trackball seems to work very well.  The blackberry icon button (between the button ' to call ' green and the trackball) seems to work (when the screen is black, you can push it and the screen lights up) but when you press it, the menu won't pull up.

  I thought that maybe I hid all the icons somehow?  I'm just confused on this one.  All the information at the top of the screen is still there.  Time, date, signal strength, network and all my message alert icons are visible.  I use the image as background is under the eyes, just all the icons disappeared and I can still shoot to the top of the menu to fix.

  1. press the Menu key and click SHOW EVERYTHING, as well as show that everything is checked.

  Now look around and see if you the icons. If this menu button still does not work...

  2 perform a reboot of the device: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

  A little luck?

  3. If still nothing, try to go to the Options icon if you can find and choose themes and change the themes... now all the icons?

  If you can't find the Options icon, press the green line to enter the call log.

  Press the Menu key > Options > General and make Options scroll down with a line to the home screen and the value to no.

  Now, go back to the home screen of the BlackBerry and press O (oh), alpha to zero. Who will pull up in your Options menu now

• Storm blackBerry Smartphones to stay connected

  Hey everybody. I'm new, so sorry if I posted this in the wrong category.

  I guess I'll start from the beginning... Yesterday my Storm decided to junk on me once more. It rebooted itself at random and displays a screen saying "the catastrophic Assertion failure". I tried everything without success. Finally, I managed to wipe completely and re - install the operating system. It was good for about 10 minutes.

  From now on, it lights up, and if I connect it to my computer, all that happens is the red light (without blinking, stays right on) and it will start the connection / disconnection. The phone itself won't even turn. And I tried to recharge it for 9 hours now. I tried every tip and the thing I can find on these forums. The main problem is that it won't stay in touch long enough to do anything. I can't even wipe it again with the program JL (whatever it is called).

  I've been reading around and see a lot of people said that in Device Manager, the blackberry comes in one of the USB root Hubs when they hang it up. Mine however appears in its own category under Blackberry, with a Blackberry device labeled sub-category.

  I don't know if this is the problem and the reason why it will not stay connected.

  It's the only thing I can think of, so if anyone has a solution or even another reason which is why this is happenning, I'd be happy to hear your ideas! I hope to return on jobs calls in the next few days so this phone is a must for me

  Oh and if it is useful at all, I have the latest version of the Desktop Manager, and last night before it crashed ten minutes later, I installed the latest OS. I use windows vista

  Thank you!

  Hi and welcome to the Forums!

  There are a few things to try, but honestly, I don't hold much hope. I can't find reference to this specific error message, but it sounds not well at all... a sign of hardware failure in my humble OPINION, for which no corrective software can help. If you are really needing to work, I recommend the direction directly to your store of formal support wireless and likely replacement service provider.

  Good luck!