BlackBerry Smartphones icons disappeared and the menu won't pull up.

Similar Questions

• BlackBerry Smartphones BBM disappeared after the 7.0.1 update

  I've updated BBM from version 7 to 7.0.1. After the reboot, I found that my BBM was gone. I checked my world in Blackberry World, to see that it is installed, but it was gone. So I had all my BBM Messages messages. Make a restore from a previous backup has not resolved the problem, 7.0.1 remained. I had to reinstall version 6 to BBM. Version 6 installation means that I've lost the BB voice that came with v7. Nobody knows where and how can I get the previous version 7.0.1. IE version 7?

  Hello Ramiji

  You can try it again once, it might be useful. all making the first first delete BlackBerry Messenger of your device, for this on your home screen to go to Options > Device Application Management > locate and remove BlackBerry Messenger from there.

  KB10040  : How to display or remove installed application on a blackberry smartphone 

  After deleting to do a battery pull reboot as this device on remove the battery wait a min. then reinsert back. After the reboot of your Explorer BlackBerry browser to www.blackberry.com/bbm to download the most recent available for your device.

  If even after the installation, you are unable to locate the BBM on your Homscreen try this Knowledge Base, which could help:

  KB23968 BlackBerry Messenger icon disappears from the home screen of the BlackBerry smartphone

• Email from blackBerry Smartphones has stopped and the icon at the top

  Somehow, somehow my phone became not connected to the mobile network.  I noticed it because I stopped doing e-mails from my 2 accounts.  So I reconnected it, and I don't seem to receive emails again.  There is also a small oval blue icon vertical at the top right under the bar signal and next to the icon, he says 1xev.  I don't think I've seen this before and am wondering two things... How do I diagnose the situation by e-mail and this icon has something to do with anything either?

  Thank you all.

  Here are a couple of things to try.

  First things first, start with a basic battery pull, just in case (it is the best way to solve most of the problems).  Open the back, remove the battery for about 15-30 seconds, plug the battery back and let the phone restarts.  Then see if it works.  If this is not the case, proceed to the next step.

  Then, go to Options (the icon) > Mobile network and check to make sure that the network selection Mode is set to automatic and that network technology is set to 1XEV.  In some cases, it can go to Global, which can cause problems (when I went to Global, my signal went from 1XEV to 1xev - I went back and I had full signal within 20 seconds).

  Then, re - register your phone on the BlackBerry network - go to Options > Advanced Options > host Routing Table and press the BB menu button and select Save now.  Final step is to return your Service books.  If you have access to your BIS account, go to settings > e-mail settings.  Sign in to your account, press the BB menu button and select this option to send Service directories.  If you do not have this capability, call your carrier and ask them to do it for you, or if you are on a BES network, ask your BES administrator.

  This should get you operational, but if not, let know us.  And if this does not work, let us know what worked not for future reference!  Good luck!

  As for the vertical blue icon, is there something a and B in there?  If so, this is the bluetooth icon.  You can disable this option via the icon manage networks.

• Message text of blackBerry Smartphones icon disappeared

  I often use text messaging, but the icon has disappeared from my Blackberry "BOLD" yesterday and I don't know how to get it back.  People have since messages sent to me but I can't get back them.  Help, please.

  Thank you!

  Mpmena

  Try the same process I just describe to someone else here:

  http://supportforums.BlackBerry.com/T5/BlackBerry-Curve/BlackBerry-App-world-DISAPPEARED-O/m-p/20682...

• Virus or not? All the icons disappeared and the programs need to be reinstalled.

  I turned on my computer this morning to find my wallpaper completely changed to the hp one. Also, half of my icons disappeared from my office. Programs that remained must be reinstalled for some reason any. Help, please. I just want to know what happened and make sure that I do not have a virus. Thank you.

  Hello

  There is no way sure of 100% to prevent it from happening again, and we don't really know the cause.
  A glitch like this is sometimes due to an update (Windows, the utility of the Antivirus system manufacturer, or)
  another program) and the cure is just another reboot, as it was this time. Although the actual cause is
  still unknown.

  Good for backups of your data, switch off the machine, and follow these steps.

  1 make a Restore Point (how to restore the link is only if you need to do).

  How to create a Vista System Restore Point
  http://www.Vistax64.com/tutorials/76332-system-restore-point-create.html

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html
  2. don't run SFC and CheckDisk to ensure that no corruption is involved.

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• BlackBerry Smartphones icons disappeared

  I have three e-mail accounts linked to my BB, 2 of the 3 email account icons disappeared. Any ideas how to get them back (they are not hidden)?

  Thanks for all your answers, in fact, I called my ISP because I started getting a message to upgrade my service plan that includes data. According to me, she said she sent a service book, and that all my problems solved.

  Thanks again for your help!

  Melanie

• BlackBerry smartphones stop name and the body of the message to be displayed when I receive a text message

  Hi, when I receive a text, email or call, the name of the sender and the beginningt of the text message appears in a black box on the screen and stays there for 20-30 seconds. Is there a way to cut this notification method and have just the new message counter and the blackberry icon methods for letting me know that there is a new message?

  Thank you, SMK

  I checked a few items on my list of app, and it seems that e-Mobile Preview is the culprit... Thank you for pointing me in the right direction. I delete the app or turn it off.

  Thanks again!

  Steve

• BBM blackBerry Smartphones icon disappeared after upgrade

  Hi, I recently updated my BBM, and the icon is missing.

  Have you tried soft and hard resets

  reinstalled from devices and the internet.

  Have checked and double checked that ALL the icons are visible

  Bold 9780

  OS 6.0.0

  Messenger 6.0.1.32

  carrier - Orange Israel

  Can someone help, please?

  Thank you in advance...

  Cure found... I hope...

  I don't have the technical knowledge - no knowledge at all - so I can't explain why this solution, on the whole, worked:

  I disengaged the cellular network and then deleted the bbm application, then played reset material, re-installed the bbm on the BB site (not via appworld - doesn't like that), then disengaged the network once again, performed a hard reset, recommit to the network and everything returned to normal - the icon of bbm is alive again.

  Omri

• Message from blackBerry Smartphones has disappeared from the e-mail account set up

  Hello everyone

  I had problems with e-mail synchronization between my storm and hotmail server. So, I called the support of telus and the person deleted my account on his end and he added.

  After that all my emails have disappeared from the account of the Storm, but they appear in the messages application.

  Is it possible to get all your emails on my account set up on Storm?

  Thank you

  Thank you drizzt09.

  So, the answer is no?

  Thank you

• HELP blackBerry Smartphones ~ can not display the menu in the list of messages

  I don't know what happened, but while in a list of messages, I can't see the menu when I press the menu key. I can not open emails or texts either. The watch hourglass but I never get to see the text on the next screen. It seems that something is locked but I can't find the "secret code" to unlock it, ha, ha.

  I hope that someone else may have had this problem and can help me to fix it.

  Thank you very much!

  Have you tried resetting the device? Remove the battery when the device is turned on... and then check the issue.

• The data of all blackBerry Smartphones are missing and the phone is formatted

  I received a notification of Blackberry Protect to enter my ID password for identification number of mi ([email protected]). I forgot the password to ID both the unswer. I chose the function to send information to my mail to reset the password. But all messages from Blackberry protect came to my male. I tried to get the mote of past 10 times and after that the phone has started to download something and turned off. After the phone on - ampty withou that all data, contacts, photos, videos etc. empty at all.

  After that a little clear message came to my male.

  Assume that all info shoul be registered on the Blackberry server. How can I get back all the data from my phone, including the existing settings (staff and my work emails were connected to my Blackberry etc - all shoul settings saved on the server).

  Thank you very much for the support!

  Viorel says:

  Accrding to youe necessary link BB Protect application is open, but I don't have it on my phone now.

  Make sure that you have made a backup using BlackBerry Protect before your deletion of the device?

  When you connect to BlackBerry Protect site click on My Data > are you able to view any backup?

• BlackBerry Smartphones Key broke and the phone does not

  Recently, I bought a blackberry curve 8520. The phone has worked very well and was one of the best phones I have ever used. But now, apparently not responding. The only way to get into my phone when turned on is to push the switch off button for about 3 seconds and then the phone will ask me to unlock. It is kind off annoying because I'm not used to using the phone like that. I don't know how it happened. The only reason that I can think of is that a few weeks ago I was pushed and I hit a wall with the phone in my pocket, it broke my g - key. The key fell to it simply stopped working. This habit of annoy me too, but I've learned to live with it. My question is now, blackberry will still repair the phone if I return? And if not, is it possible to fix it and also to repair the key without having to replace expensive parts?

  Thanks in advance

  Olivier Lee

  I sent the phone back already. Just in case someone would have answered.

• Right-click on photos, documents, icons etc. and the drop-down list takes 5 to 10 minutes to view and sometimes never. How to solve this problem?

  I right click on photos, documents, icons etc. and the menu drop-down selection to delete, rename, etc takes 5 to 10 minutes to display and sometimes never. How to solve this problem?

  Hello

  1. have there been recent changes to the computer before the show?

  I suggest to follow the steps provided and check if it helps.

   

  Method 1: Try to boot in safe mode and check if the same problem occurs.

  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

   

  Method 2:

  If the issue does not exist in Mode safe mode then try to put your computer in a clean boot state.

  By setting your boot system minimum state helps determine if third-party applications or startup items are causing the problem.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
  http://support.Microsoft.com/kb/929135

   

  Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startup mode.

  Hope this information is useful.

• BlackBerry Bold 9900 New Smartphones - Blackberry app world icon disappeared from the phone?

  A weird, but I just noticed my icon of world Blackberry app has disappeared from my phone.  It appears as an installed application, but there is no way to find it and run it.  I know that was a problem last year with another phone, I'm surprised if its still a bug?   I know there was a recent update to the world of the app and I backed up my phone.

  Clues?

  In the section using your phone, there is a link to the mobile site to download (or, in your case, re-upload) app world. Just type "app World" in the search bar on your phone and you should see the article.

  If re - download App World doesn't work, then I suggest to connect your blackberry to a computer and the re - download this way. I found that, as a general rule, when an icon that is not hidden disappeared it is best to remove the application your phone completely and then reinstall it.

• BlackBerry Smartphones Blackberry appworld has disappeared and I can't reinstall

  Hi all. I turned my phone works at the time and my blackberry appworld icon disappeared. It comes up with the following error message: error: Invalid manifest or application descriptor.

  The "MIDlet-Name" attribute is missing
  I have a blacberry bold 9900 and my sim is with giff gaff. I need to download an app and I can't seem to do it on the net using my phone either. Very boring and no forums were of no use. Any help would be appreciated

  Hi Ebz

  Welcome to the Forums of the BlackBerry Support

  On your home screen to Options > device > application > locate and remove BlackBerry World from there. After deleting to do a battery pull reboot as this device on remove the battery wait a min. then reinsert back.

  After rebooting your BlackBerry browser browse www.blackberry.com/appworld to download the recent version of BlackBerry World.

  Please try it and let us know.