BlackBerry Smartphones simple, simple instructions please

I am not techinical so be very clear with all the instructions. Two months ago, I received my new Z10 business of Blackberry and my Blackberry "BOLD" has been removed in a drawer. I've just realized that there are pictures on my Blackberry "BOLD" that would be fantastic for a report I am and now I can't get the Blackberry "BOLD" for putting on even after I charged the device. Any suggestions?

Hi @tina-murphy

If the photos are on a media card in your "BOLD", you can remove and insert it into the Z10 in order to see your photos.

If photos have been saved in the memory of the unit "BOLD", however you will need to get the unit running in order to copy the pictures. You have access to another battery, that you can use to test?

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