BlackBerry Smartphones billing issue! Please fix ASAP

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• Mozilla, your last update does not include the last cert of intermediaries of extended validation from Verisign, Symantec class 3 EV SSL CA - G2, please fix ASAP

  Your last update of firefox, Mozilla does not include the last cert of intermediaries of extended validation from Verisign, Symantec class 3 EV SSL CA - G2, please fix ASAP

  Firefox never includes the intermediate certificates.
  It is the responsibility of a server to include all the intermediate certificate required to make it possible to build a certificate chain that ends with a trusted root certificate embedded.

  Note that Firefox automatically records the intermediate certificates that servers send in certificates for future use Manager (they appear labelled as 'Software security device' in the References tab).
  If a server does not send a complete certificate chain then you get an untrusted error when Firefox has stored missing intermediate certificates to visit a server in the past that a send it, but you get an untrusted error if this intermediate certificate is not yet registered.

• Help blackBerry Smartphones! Issue of Curve 8520

  Hi all

  Please help me - I've updated my curve today but my PC is dead to half way through. Now when I turn on my phone it just comes up with a list (files, pictures, contacts, etc.) and the statesBlackberry platform 5.2.0.67. I try and close, click on them, but it just says error. How do I fix my phone back to normal?

  Help, please

  Hello and welcome to the community!

  (Credit JSanders)

  There are two methods for recovering for you to try:

  Method 1:

  • Open the Blackberry Desktop Software and connect your device to your PC with the USB OEM cable and without inserting the battery.
  • You will get three options: try again, update or cancel; Click Refresh.
  • Once, it is at the stage of initialization of 'pocket', insert the battery.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second method:

  • Start your BlackBerry in safe mode. KB17877 How to start a smartphone BlackBerry in Mode safe
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  Good luck and let us know!

• BlackBerry smartphone messaging issue curve 9320

  Hi all!

  the e-mail on my 9320 function does not work correctly. I have correctly configured my gmail on mydevice account and I get emails and receive notifications when they arrive, HOWEVER...

  When I opened the email all I see is heading for the topic and who it is from, there is no message body. Looking back through my old emails, the only ones I have read completely are those that I received BlackBerry when I first set up my email confirming the installation. If I select answer or forward, it opens the E-mail project but then the email app is closed completely and I'm suddenly brought to my home screen.

  What I've tried so far:

  -Turning device and turn it on again

  -removal and setting up my email account once again

  -wear the device to where I bought it. they offered to download blackberrydesktop on my PC Manager and backup then restore my phone. I did it without a change in behavior from my blackberry

  Any help or advice is much appreciated

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you need to consider a full reload OS... to prepare, please visit link for Backup in my auto signature on this post.

  Good luck!

• Hi blackBerry smartphones need help please

  Hello

  I m m not looking for first user of the blackberry curve set.i bought it n its identification used email mobile.its has the value n I don't know how to change its e-mail with my own email id id? first user defined as bleckberry id n now, I would like to change it to blackberry id my own email please.

  Hello and welcome to the community!

  Your problem may be greater than you think currently... the used devices are difficult to operate properly. Start here:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  Good luck!

• BlackBerry Smartphones how can I fix my frozen blackberry curve?

  Everyone says the battery and put it again, but it is still frozen. someone please help! I need my blackberry working!

  LaDaesha wrote:

  Yes I had downloaded a music downloader app and now the screen is frozen saying loading. and I can't use the phone.

  Start your smartphone in safe mode, and delete this app. And then see if the problem persists.

  See: How to start in Safe Mode BlackBerry smartphone

• BlackBerry Smartphones strange question need help ASAP!

  I have a strange problem with my Blackberry "BOLD" 4 9900, sometimes when I receive or make a call, the phone is connected and I don't get 2 hear the person at the other end, and vice versa, the only solution for this is hard reboot the phone that is like taking the battery and have it pop back in and then things works very well and it's soething that happens daily is there a way to diferrent without restarting the phone and why it happens instead of 1 m, also I got the replacement of the device like the previous, it was cut and after investigation of blackberry, they gave me a new device. The version of the OS in the mine is 7.1.0.746 (2108), I was invited by the service 7.1 bundle downgrade and backup center 1646, which I am not ready to do what it takes forever and I have to reinstall all the software back and set up e-mail. What would you suggest?

  Also the latest BBM version which is 7.0.1.23 is installed, my phone that has WiFi but unlike previous versions where they had a backup and restore under backup management option that is no longer there, there at - it a way to get that back, I had uninstalled and reinstalled BBM but still does not work and the desktop software is not save BBM groups or pins?

  Bold_4_9900 wrote:
  Well thank you for the steps of IMRT I'll take an impression outside until I do it just to be double sure and I installed restart me that works well but has 2 questions in my mind. Why my phone should behave mumb silent n when I get a phone call or have to do one and the is to run return is of restarting it.

  This happens usually when application runs in the background, or because of any unknown third-party application installed within our system, or due to lack of memory. Reboot to shoot some time A battery is enough to solve this problem. If press and hold the Menu for a few seconds, it will appear a screen that will display all the programs running in the background, usually five will always be there (host, BBM, Message, phone, browser) you can always check if any other applications. are running in the background, if they then close them properly.

  We should always try to close Applications correctly - avoid using key end to close the applications because it just minimizes the application and let it run in the background. Instead, press the Menu key, select close or Exit to exit the application. Do not leave your browser open on a page of Web active when not in use. If programs are running in the background, that this will lead to problems that you are experiencing now. Please take a look at this Article, I don't know that it will help you overcome your problems:

  KB14320 : How to maximize the battery life and available memory on the BlackBerry smartphone.

   

  Bold_4_9900 wrote:
  Also, you mentioned the OS upgrade to make the site of Vodafone UK as it approves Indian have not come out, I hope it's a generic file and has nothing to do with zonal or regional my phone settings.

  There is no generic OS! The link I gave you is an official OS from Vodafone UK, install it without any hesitation he will not affect your device 

  Let me know if you have any questions.

• BlackBerry smartphones could you please help me

  Help me please

  All of a sudden my bb is stopped

  and now, this thing is keep illustrated

  What shoul I do?

  http://im15.gulfup.com/n47i1.PNG

  awaiting your response

  Thank you

  You need to reinstall your OS device to restore access to your device.

  http://BTSC.webapps.BlackBerry.com/BTSC/ViewDocument.do?noCount=true&externalID=KB10068&sliceId=2&cm...

  Check the steps below for OS - upgrade

  Step #1

  Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

  Step #2

  Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

  Step #3

  Users can perform a full or selective data backup by using the tool of backup and restore in BlackBerry Desktop Manager using the following steps:

  1. Connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager.
  2. Open BlackBerry Desktop Manager.
  3. Double-click on the backup and restore.
  4. Select backup to perform a full backup or select Advanced to make a backup of specific databases.
  5. Choose a location to save the backup file, and then click Save.

  Step #4

  To perform a clean installation of the BlackBerry Device Software, do the following:

  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click The Application Loader icon.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and then click OK.
  5. Click on the checkboxes corresponding to the names of the applications you want to load, and then click Next.
  6. Click Advancedand then click the check box next to delete all already installed applications.
  7. Click on Next.
  8. Click the check box next to do not automatically back up the application during the process of loading data.
  9. Clear the check box next to the backup and restore applications installed wireless.
  10. Click Next > Finish.
  11. Once the process is complete, the load succeeded message. Click close to return to BlackBerry Desktop Manager.

• Country of Smartphones blackBerry and other issue.please help

  Hi my name is Khan
  I use a Blackberry Bold9000

  I'm having a lot of problems in my phone

  (1) I can't use appworld because my country is not supported. Why and how I do supported

  (2) it's always when I download app Twitter + facebook app. I get an error massage. Service plan is not supported. Contact your service provider.
  My ISP is "Mobily"... I contacted them they said melon time, we provide a complete service plan + I checked all my sound all set to update versions

  Please, we are the most people who use black berries in the Middle East

  and you put your desktop in the Middle East to the Lebanon

  We need to be heard, I really love RIM, but I need recognition.

  Hello and welcome to the Forums!

  If you're hoping that RIM will see your message - these forums are a chain of support to users, not a conduct of user-to-RIM. Therefore, it is unlikely they will see what you wrote. However, if you have specific and constructive ideas for them, I heard they accept this by e-mail to [email protected].

  be_smile wrote:

  (1) I can't use appworld because my country is not supported. Why and how I do supported

  Understand that RIM has no unilateral control over the availability of AppWorld. On the contrary, a triad of entities must agree - RIM, wireless service provider, and Government. As the main entity to profit in this triad, I've always suspected that the RIM is not one that could hinder the process. So, what you can do, is put pressure on your company and/or your Government to allow the AppWorld in your country.

  In addition, you should know that AppWorld is simply a portal, vending apps developed mainly by others. Therefore, it is not your exclusive supply source - there are others that you can try (e.g., Handango, Handmark, BPlay, GetJAR and Mobihand). I found that there are very few applications that is exclusive to AppWorld. You can see the online catalogue and then look for other sources of supply, including quite often on the developer website.

  be_smile wrote:

  (2) it's always when I download app Twitter + facebook app. I get an error massage. Service plan is not supported. Contact your service provider.
  My ISP is "Mobily"... I contacted them they said melon time, we provide a complete service plan + I checked all my sound all set to update versions

  Your service provider is responsible for providing all services and support for you. No one else has no control. They need to solve this problem. You have the ultimate leverage - you pay for services they don't deliver. They have the ability (in fact, the responsibility) to escalate your case at RIM for extra support if necessary. You have no free method to request support from the RIM as the escalation of your provider.

  Good luck and let us know!

• BlackBerry Smartphones MMS issues (AT & T) using Messenger

  When I try to send MMS to my PRIVATE messages I get not "sent. key to try again".  When someone sends me a MMS then I get on my PRIVATE "could not download size 32,00 KB, expiry mm/dd. Touch to download.  I touch to download and get "not found message.

  Have installed all the latest updates for the PRIV and Messenger.  Bought the PRIV to shop.blackberry so it is unlocked.  Have talked several times again both ATT and Blackberry, but no solution.  Text messaging, web access and calls all work fine.

  Either way, I can send photos and other MMS using WhatsApp, but want to use Messenger.  Not had this problem with my old Z10.

  Thank you very much for your suggestions.

  Two options

  You can go the menu test

  -Go to your application of composition of phone and enter * #* #4636 #* #* and the Test menu will come

  -Access phone information

  -Scroll to the bottom for "SMSC: _.  It is prob empty, click Refresh and it will fill.

  This only temporarily fixed it for me.  I ended up installing Textra and had no more problems with the MMS.

• BlackBerry Smartphones update issues in the Facebook Notifications

  I just got an update for my Blackberry 10 and all my notifications Facebook when I bought the phone reappeard.  Is it possible to remove it at once?

  The station, click on the button at the bottom left, and then select just Facebook. Then touch and hold a date header in the hub. It should give an option to first remove. Please note that all these messages will be also deleted from your account Facebook and not only your phone.

• BlackBerry Smartphones help Urgent please

  I have a BB Torch 9800 OS V.6.0 which I was happy with since he in 2011 but I recently downloaded the latest version of the PC software on my desktop for windos XP.

  The last indicicated of version V.7.0 I downloaded and connected my torch to the PC with the cable of data required.

  Since then, my phone has crashed once the software update has been installed and now I am unable to use the phone for any other purpose other than to make a simple phone call. MyBattery does not last a few hours and the hourglass keeps popping up that is more fustrationg.

  Virgin Media have gently tried to help me with all the resets, destruction etc and no success at all. I am so disappointed by the loss of my Mobile I never want too be an another BB again.

  It's my last chance to redeem any sort of satisfaction to recover my phone tORCH 9800.

  Help

  Decommissioning of the BONE...

  __________________________________________________________________________________________

  Hello

  the best way to level or decommissioning is google your model BB

  and download the most recent available o/s.

  It should not be your provider, you can use the o/s of any carrier you like.

  -install the DM and the operating systems on your PC

  -Download BBsak and install on your PC

  -backup your BB twice using DM, in case one of them is corrupted.

  -Start BBsak and choose 'Clear the unit', wait until you get the error 507

  -go to my computer - local disk C - program files - common files - Research In Motion-

  Apploader and delete Vendor XML

  -Double-click Loader and just install the new operating system

  -Once her fact, reboot the BB, then using DM to restore your back up

  -fact!

  VIA | icedgorilla

  http://supportforums.BlackBerry.com/T5/BlackBerry-bold/downgrading-to-OS-5/m-p/2510783#M153753

  __________________________________________________________________________________________

  Hi sharkbait1

  Regarding the decommissioning of the OS, you can try these simple steps:

  1. Locate and download the OS you want to leave here, BlackBerry software download Site

  • (Make sure you download for the same model you have)

  2. double-click on the file downloaded to install it on your PC

  3. download and install the latest version of BlackBerry desktop by BlackBerry desktop software software

  • Then using software office perform your full backup of your device.

  4. search for your C: drive for any file Vendor.xml and delete them, there may be one or two vendor.xml (on your PC, change your records option to show hidden files / folders):

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\Windows UserName\AppData\Roaming\Research in Motion\BlackBerry\Loader XML

  5. go into C:\Program Files Research In Motion\AppLoader. (For Vista or Windows 7 64-bit, the path will be C: > Program Files x 86 > common files > Research In Motion > AppLoader) double-click on Loader.exe.

  Downgarde will continue then after Installation of the new OS restore your backup using BlackBerry desktop

  Software.

  _______________________________________

  As you have already downloaded the OS pack then you can skip steps # 1 and continue with the rest. But please note don't install multiple OS pack on your PC, if you have any other pack OS install in another PC so you use then uninstall it.

  VIA | prince2012

  http://supportforums.BlackBerry.com/T5/BlackBerry-bold/downgrading-to-OS-5/m-p/2510783#M153753

  __________________________________________________________________________________________

• Ghosts of blackBerry Smartphones 12 emails please help

  I have a blackberry 8520 and for the past 2 weeks I looked my ghosts emails grow in number, I've tried everything suggested, went trough all the folders, saved settings, changed settings you name, please is there anything else I have not tried, its driving me crazy

  Go to your e-mail settings and delete mailboxes mailbox of your phone... Power off... Then add them again...

• BlackBerry smartphones how browser problem fixed?

  my blackberry "BOLD" 9780 used can open Web site, for example. www.Facebook.com www.youtube.com, but now he cannot not the browser can only open wap or mobile site, please help, what do thnx;

  Hello alikadhian12,

  Welcome to the forums.

  The option to enable the full version of the Web site will be site specific. For example, if you visit www.youtube.com and it redirect you to m.youtube.com then you can scroll to the bottom of the page and you will see an option 'Office '. If you click it, you will get the full version of the site.  Unfortunately, I'm not sure if Facebook® has the option available.

  I hope this helps. Nice day.

• BlackBerry smartphone SMS issues

  Hello

  I hope someone can help :-)

  Whenever I receive a text message on my 9700, text messages are sitting on top of the other.  So my SMS screen shows only 1 text, but in fact, there may be texts 4. If I delete the text from the top message, then it shows my next message and so on.

  Any ideas how to solve this problem?

  Thanks in advance.

  I do not understand what you have described, but you attached a simple reboot of the device to fix?

  • With the BlackBerry powereddevice, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.