Do not print cyan/blue

Similar Questions

• HP Officejet 5740 all-in-one: HP officejet 5740 not printing cyan

  Hi, I was really like my printer HP 5740. But yesterday, after I've changed the HP 62 tricolor ink cartridge align unsuccessful, print head and printer is not printing cyan, I press clean cartridge several times trying and trying but still the same thing. One color, absent from the Tri color. Today I bought new paper in printer try again, but still no cyan... totally, no idea now.

  Help, please. I need print an important document. Thank you!

  Thank you for your response.  I definitely have the use of the genuine HP cartridges. He bought Hurstville post office.

  Today I already returned it to the exchange of post office for a new tri color ink. I have lost my receipt because I didn't expect that this situation will occur. But the staff is very helpful. I installed new ink and is now ok. I love my printer again now!

  It's a faulty color ink. Personal Post Office said this is the first time, they found the HP ink defective return. I'm not very lucky... I lost a lot of A4 paper to test print again and again.

  Check back here to let people with the same problem know, stop old papers. It could be solved if you exchange your ink. But please bring the defective ink and test print report with you. If you still receive also bring it with you.

• Color Laserjet 4600 printing Cyan (blue) on the face back papers

  We have a Color Laserjet 4600 printer. For a long time, it has been printing cyan on the back of the documents that are printed.

  Recently, I cleaned the front "roller", which is long and looks like a long piece of rubber/plastic black thick.

  It printed fine for a few leaves, then again blue printing on the back of the paper. The front of the book seems perfect, however.

  I also noticed more cyan toner, which is "stuck" on the front "roller" of the printer.

  I went back to take a picture of him, but I couldn't find on the "roller" to show you.

  Here are some photos to show you what I mean:
  http://imgur.com/a/wBYxx

  What can I do to fix this?

  The part number of the kit is Q3668-67925. Very easy to replace. You just remove the screw at the top of both sides and just slide the old one out and put the new. You must first remove the top of the foot. If you have a crazy glue container, the people were able just to glue the broken pieces and put back once the glue has hardened.

• More recent Photosmart 6520, not printing cyan

  Print stuff now that should be primarily blue & green - outgoing blue gray and stuff that has to be green is dark red. Ran: Tools > Print Quality Report - turned out to be just as it should. Tested another print to... same issues with grey/red instead of blue/green. Ran: Tools > cleaning print head - this second "Print quality diagnostic" printed even better than the first test. But same problem persists with the printing of the original file.

  Please help?

  S

  I found some additional info - it is not the printer, this is the files I tried to print in PDF Viewer that I used!

  1. the records were not print correctly from Apple previewed, but printed fine via Adobe Reader.

  2. I was able to print other PDF files in color at Apple Preview, but not this particular batch of files designed (letterhead, envelopes, business cards, etc.).

  Thus, a). There is a problem with the batch of files, in conjunction with b). using Apple Preview to view & print these files. Strangest thing I've ever seen. :-/  But at least it isn't a problem with my printer. Thanks for the follow-up, Ciara.

• HP L7580 do not print CYAN

  My HP L7580 prints is more CYAN.  New ink cartridge does not help.  Cleaned heads with the HP utility twice to no avail.  Ran the HPHDU.exe and the HPPSDR.exe, and the two show "all is well".  A ran "OficejetProL7580_R2011PxN.exe" Flash RAM - no difference.  Suggestions?

  Hey MikeSNJ,

  Looks like you already did some troubleshooting to this problem.  According the description, looks like the Cyan/Magenta in the L7580 printhead has a plugged port or goes wrong.

  However, I would check the linked document here, for the resolution of problems in the L7580 printing quality.

  If you arrive at Six Solution: replace one or two print heads, then you will have a choice at this point.

  The print heads can be ordered by clicking here and are roughly US $ 80 each.  At this point, you can choose to buy a new printhead to see if that will resolve the issue or buy another printer.  If you decide to go with another printer, be sure to call HP Technical Support on the upgrade program by which you can get a newer refurbished HP printer, with a full factory warranty, at a discounted rate.  If you are in the USA / Canada, then the number to dial is 1-800-474-6836.  If you are not in this area, please click here.

  I hope this helps.

• OfficeJet pro 8500. Installe4d new cartridge HP cyan. Do not print this color

  Installed a new HP cartridge twice. preformed cleaning cycles & alignment. Will not print cyan. Worked fine until I changed the cartridges

  There could be little ink clogging one of the ports of the print head. There is a document with steps to help solve the problems of location printing here.

  Make sure you do 3 levels of cleaning print head. If none of the steps of work, then you may need to replace the Cyan/Magenta Printhead or the printer.

  I hope this helps.

• OfficeJet Pro K850 - ink cartridge does not print

  My K850 printer is not printing cyan. According to the Toolbox of the K850, cartridge series cyan was 75%, and the health of the print head has been fair. The cyan cartridge was beyond its expiration date I replaced it. The new cartridge does not better than the old cartridge print. Before I spend another $40.00 + did someone has something to suggest?

  Although the cleaning of the print head has helped a little, it did not help, so I bought a new cyan print head. When I installed the new print head, the printer automatically aligned to the printhead and now cyan works very well. Unfortunately, the alignment process pointed out flaws in magenta and Yellow Printhead. Now everytime that I print anything the printer goes through a continuous systematic alignment printhead to try to correct the magenta and Yellow Printhead, waste of paper and ink, until I cancel all print jobs. New cleaning of the printheads and the contacts did not help. In the end, no matter what is the status of print head in the tool box, replacing the print heads is the only solution that worked.

• HP Photosmart Premium C309: blue ink will not print

  I replaced all 3 color cartridges, but also the black with the new HP cartridges but when I tried to print the Cyan (blue) does not print. I tried to print something green on this subject and it printed yellow. The computer recognizes that the new cartridge has been installed. I cleaned the print heads, but that did not help. I printed a page of diagnosis and cyan won't print, even if it does appear that the ink level is declining, although it is not printing.

  In the paper here troubleshooting steps can help solve cyan not print on your Photosmart c309.  Be sure to go through all the steps in order.

• Will not print blue/yellow

  HP Pro 8500 AIO Wireless Oject - 3 months warranty. Will not print blue or yellow. I realigned, cleaned and calibrated. I unplugged and reset. Still no go. In addition, the print head carriage does not move left back when the top is open. Any ideas?

  Hey Mudlizard,.

  I see that you have a problem with printing yellow and Cyan with your Officejet 8500 Wireless.  The printer has 2 printheads inside: Cyan/Magenta and yellow/black.  If you have a problem with these 2 colors, then it is possible that the two print heads have gone wrong.  However, it is also possible that the unit has developed a problem in the electrical circuit of the printing system.

  The print heads can be purchased for this printer most retailers who carry the HP ink cartridges.  Do not forget that these retail for $ 50-60 each print heads.  Buy the two print heads would cost close to $100 usd.

  Have you considered to call the HP Technical Support to see what options may be available in the upgrade program?

  Contact HP worldwide | HP

  I wish you the best with your printing issue.

  Jason

• My HP Officejet Pro L7680 all-in-one will not print blue but my ink level is fine.

  My HP Officejet Pro L7680 all-in-one will not print blue but my ink level is fine.  I tried aligning the printheads and clean the print heads, but still does not work.  Help!

  Thank you.  It seems odd that the magenta print very well and it seems that the cyan and magenta use the same print head?  I will contact HP support.  Thanks again for your help.

• Inkjet e: 5740 5740 printer does not print color cyan & alignment problem

  Hello

  Recently, I replaced my lights on my P 5740 printer ink cartridge while trying once photograpgh print [6 x 4] & have had nothing more than headaches since.

  The cyan color does not print ink levels indicate that it is used. I cleaned the heads of ink at level 3. I have replaced the ink cartridge & still have the same problem and now the alignment is unsuccessful.

  I'm challenged to begin with technology & this challenge is both frustrating and disappointing that I do not understand what I did right.

  Any suggestions before I have packing the printer & return to Staples?

  Thank you

  HI @RC23,

  Because the printer is only a couple of months I suggest to HP customer care and ask about a replacement printer. Most likely, it is a matter of ink system, since you've already tried another cartridge with the same results. Check the model number and the form to receive a file number for faster assistance.

  Thank you!

• HP photosmart 7520: printer does not print when lite blue flashes

  I just noticed recently that my printer does not print blue wifi lite flashes when the icon of the printer on my computer says printer not connected, but it's all about.  Ive tried unpluging the router, then the printer and restart the computer that gets everything back up and working, but after a while it goes back to blinking and does not print what is wrong.

  Hello

  Asuming the printer is connected wireless, a flashing blue light indicates a lost wifi connection, the pritner is disconnected from your network at the time and so it will not be printed.

  I suggest to place the printer near the router, but not less than 2 metres. too far can cause the connection to become less stable, but also too close distance due to dead radio signal problems.

  Try putting 2-3 meters to test, make sure you there are no metal objects in the path between the pritner and router (which can affect the wireless radio).

  Other that those try after the following steps to solve this kind of problem:

  http://support.HP.com/us-en/product/HP-Photosmart-7520-e-all-in-one-printer/5199461/model/5199462/document/c03381908

  Plwase informed me of a difference

  Shlomi

• Cyan is not printing on HP Officejet Pro 8500 Wireless.

  MyCyan is not printing after changing the cartridge. I am now at level 3 tools - cleaning Printhead and the printer is just beeen setting doing nothing for 20 minutes. Any suggestions?

  GGY-Cincinnati

  Third level cleaning finally finished and the cyan is flowing and work again.

  GGY

• Blue does not print

  Office Pro L7680 about 4 years old - suddenly blue is not printing at all. Equip the new Blue cartridge, did not help. Diagnostic shows no no blue print.

  cherryjanet wrote:

  Office Pro L7680 about 4 years old - suddenly blue is not printing at all. Equip the new Blue cartridge, did not help. Diagnostic shows no no blue print.

  Hi, hopefully after you run a print head clean?

  http://support.HP.com/us-en/document/c01957673

  Ciara

• Printer HP Photosmart C6380: C6380 printer not printing black and cyan

  My printer has not been used for a while. Today, I installed new cartridges and found photoblack and cyan do not print. Can someone please!

  Hey @mksingh,

  Welcome to the Forums of HP Support!

  I see that you are having problems with your Photosmart C6380 all-in-One Printer cyan and black printing. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once completed, this document describes How to solve print quality problems with your printer.

  If after the above, that you can't always print in all colors, the printer must be replaced. You can contact the HP Support by clicking here and filling out the form below to see what options are available.

  Please let me know the results after following the above. If you are able to print in all colors or to reach a resolution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.