BlackBerry Smartphones started my own channel of BBM, the link for joining the Office does not

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  Hi Marcelo,

  You may need to check this: Re: Premiere Pro 2015 won't open after the recent update

  Kind regards

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  If this does not help then, try to follow the link below and run the virus scan on the computer and see if that helps.

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• Screen of the blackBerry Smartphone is no longer automatically stop when the phone is not used

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  I have problems with my Bold 9900.  My phone is less than a year and now I can't open my address book.  The phone freezes and I have to take out the battery to restart.  At the same time, my BBM and App World leave works as well.  I can't access an application.

  I tried to restore the operating system with no luck.

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  Hello and welcome to the community!

  jrw577 wrote:

  I tried to restore the operating system with no luck.

  Exactly as you wrote, there is no such capacity... you can "restore" data, but you can only "recharge" your operating system... so, I would recommend that you attempt to reload your OS and perhaps update. Here are a few tips.

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

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  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones SMS TEXT HELP! (and bbm)

  My pearl cannot receive new texts.

  It only gets new e-mail...

  and unless I have register earlier texts (before this problem happened), all the rest are deleted...

  also, my bbm conversations had all been cleaned...

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  Perform the following steps-

  1. Give a soft reset by removing the battery for 30 sec.
  2. Check the amount of memory is free in your device to Options -> status -> free memory. To view all aspects of database go to Option -> status -> click on the Menu button and then select the database size
  3. Remove the less frequently used application. To remove go to Options -> Advanced Options -> Applications -> highlight the application you want to delete-> click Menu , and then select Remove
  4. If you stored your image in the memory of the device to move them to your media card

  Check the below knowledge base-

  How to qualify for low-memory situations on the BlackBerry smartphone

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• BlackBerry Smartphones starting freezes 3/4, may not solve it

  I read a lot of posts on this issue but I can't fix it.
  I tried to re - install the operating system through the Blackberry Device software, the current operating system, did not work.
  I tried without downgrading the OS, did not work.
  He stills continues to load to 3/4 start screen
  The phone was with plenty of memory, no additional applications, only whatsapp.
  I also tried to restart the phone without memory (micro sd) card and still no solution...
  Can someone help me please? Thank you!

  Edit: 9900 bold

  Hello and welcome to the community!

  Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

  This has been known to "revive" some BBs.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charge battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem.

  You can also try to start safe mode:

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  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. If you get properly in Mode without failure, then there's some 3rd party app which is the cuplrit.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  Good luck and let us know!

• BlackBerry smartphone security wipe with any BIS - bbm

  Hi guys, I've changed my blackberry for an iphone, so I cancelled my BIS and changed my tarrif plan towards an iphone one. I removed the SIM card, so the phone says insert sim card and SOS signal. I then went through and deleted my bbm contacts after it made a complete security wipe, and I came back to the blackberry. It went well and everything was clear.

  But a couple of my friends said im still on BBM out there but when contact lists they me message that they get an 'X' red beside the message were it should be a D or R. I was wondering how I'm still on lists here if I deleted all the and safety wiped? Is it because I did it when there was no ENCORE for the blackberry could not send data on the servers of remove me contacts? If so what will happen when the next person gets my phone and BIS it will automatically synchronize what I did and remove me from my friends BBM?

  Help, please

  Thank you

  Right, red x means that the message has not been sent because the contact does not exist. If she sent the message, the friend would simply see a message sent without D or R beside the message. If the messages have been received by the other device, it would show a D as delivered, but of course the message is not delivered to your old BlackBerry.

• Impossible blackBerry smartphones so send photos to facebook, bbm or via bluetooth.

  Help, please! The send option is grayed out or missing, but if I select an old photo options appear

  reme says:
  I did that several times but without success

  OK, cool. I don't have that.

  What else have you done, what else have installed or changed on the aircraft since it was working before. See, I don't know what it is. I try... my ESP is lacking.

  What if you look at your camera > menu button > options. Where you save the images?

  You have encryption or content protection on your media card that may restrict sending pictures?

  To access the option of content Protection on BlackBerry 6, BlackBerry smartphones running, follow these steps:

  1. On the BlackBerry smartphone home screen, click Options.
  2. In the Options menu, go to Security.
  3. In Security , choose the encryption.
  4. Select the check box place a check mark next to encrypt.
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  I want to install WIN 7 on my Dell XP computer. The disc I bought says that the hard disk must be clean first. The disc does not start on the existing XP. How can I do this?

  Hello

  Have you changed the boot order?

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  System begins to boot normally, shows the tracer Green Windows at the bottom of the screen, then the mouse pointer appears and moves but the rest of the screen remains black.

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  I worked on my own computers for over 20 years and never been stumped before, but I must say this is a first, and I have no idea what to try to do it now.

  Help or direction is appreciated.

  original title: Vista 64-bit Black Screen of Death, with just a mobile available slider, the system does not start in safe mode.

  See if there is a way to tecover clean your data before doing a restore to conditions of factory that will wipe the drive of all.  You can use Knoppix http://www.knopper.net/knoppix/index-en.html with a good ISO as Copier: http://isorecorder.alexfeinman.com/isorecorder.htm as well as a blank CD (which you will need to do on another computer).  Starting on this disc and lla should give you enough access to the system (if you do not have any other means) to backup your important data.

  So since you seem to have no other alernatives, you can try retoring the original factory computer options. However, if it is a hardware problem as could very well be the case, you can still encounter problems after even this drastic step.  Then you will need to consider in a reputable computer repair shop (NOT Geek Squad or or a any of these big store centers) or maybe even go back to the manufacturer for repair.   Check out several options and compare the costs, quality and guaranteed and then make your best decision.

  I hope this helps.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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  My new Passport this problem

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  Someone had this problem? Any suggestions? Thank you

  Dear,
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  Hey Karin!

  I'm sorry you had to go through the frustration that you presented this nuisance. I am very pleased to hear that these steps solved your problem. =)

  Enjoy new applications you find on the market of Firefox. Here are a few suggestions that I find very useful, to help you get started:

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  The browser does not start after you have turned off and turned on the computer. I tried to remove the program entirely (as well as personal preferences), to create a new account, install a different browser versions. All this has not helped. (I have Windows 7). Help, please! Every day I have to reinstall Firefox!

  Hello Nastena, try a clean reinstall, some Firefox issues can be resolved by performing a clean reinstall. This means that you Remove Firefox program files and then reinstall Firefox. Please follow these steps:

  Note: You can print these steps or consult them in another browser.

  1. Download the latest version of Firefox from http://www.mozilla.org office and save the installer to your computer.
  2. Once the download is complete, close all Firefox Windows (click on quit in the file menu or Firefox).
  3. Remove the Firefox installation folder, which is located in one of these locations, by default:
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       • C:\Program Files (x 86) \Mozilla Firefox
     • Mac: Delete Firefox in the Applications folder.
     • Linux: If you have installed Firefox with the distribution-based package manager, you must use the same way to uninstall: see Install Firefox on Linux. If you have downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
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  • Also check if your antivirus or other access security software (firewall, antispyware etc.) blocks firefox.

  Thank you