BlackBerry Smartphones starting freezes 3/4, may not solve it

Similar Questions

• BlackBerry Smartphones built in storage media errors, not now restart...

  During the last two weeks, I received several cases where I received

  the following error message: "built in storage not accessible due to a detected errors. You want to repair? »

  
  I said yes and he fixed the problem.  Yesterday, I sent a BBM message and the phone reset... on suddenly it reboot only gets 3/4 of the way through the startup process (stops under the 1 'r' in the Blackberry logo).

  I tried a multitude of things I've seen on many forums, including let it stand all night with the battery, try to start in safe mode (which I never could get it to do).  This morning, it does the same thing.  I found a post that suggested to reformat the internal memory, which I should have done when I had questions.

  Is it possible to get this reformatted internal memory if the phone does not start?  Any suggestions would be helpful.  I will ask a new phone of my business, but know that I won't get it until tomorrow... so I'm willing to try anything to make it work again (today).

  P.S. Yes, I'm one of those guys who will lead to 10 miles around traffic stopped, just to keep moving! ;-)

  Hi chmberry

  That's what I set my phone freeze (9860). By JSanders.

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Congratulations! Just unplug and let the process finish completely.

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.

  BlackBerry Device Operating System downloads: http://www.blackberryforums.com/blackberry-device-specific/
  Simply select the model of the device in the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

  *****************
  IF the above does not work or help, you need to use JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:

  Download JL_Cmder http://www.blackberryforums.com/rim-software/18789-jl_cmder.html
  or download BBSAK http://bbsak.org/download.php

  If JL_Cmder does not work, you can try this:
  KB10144, http://www.blackberry.com/btsc/KB10144
  and this: KB20371 http://www.blackberry.com/btsc/KB20371

  Additional information:
  http://www.BlackBerry.com/BTSC/KB24395 "Error 523", "App Error 523", or "JVM 523" is displayed on the BlackBerry smartphone

  Item number: http://www.blackberry.com/btsc/KB10144 
  KB10144 How to force detection of the smartphone BlackBerry using the Application Loader

   

  Good luck.

• My BB Curve of blackBerry Smartphones always freezes...

  I always use my phone, the bb curve 9320, and now it always freezes. whenever I have send messages important, tweets, and surfing the internet I end up still waiting for black "timer" to be gone so I can continue...

  I checked the app storage etil still 21 mb.

  What should be the problem? I would really appreciate the help. Thank you!

  Hello! Have you done a hard reset?

  A hard reset is similar to rebooting a computer that is not responding. A hard reset shut BlackBerry applications and restarts the BlackBerry smartphone operating system reboots the hardware components of the BlackBerry smartphone, including the wireless transmitter/receiver.

  Note: A hard reset deletes all settings or the data on the BlackBerry smartphone.

  To perform a hard reset, follow these steps:

  1. Turn off the BlackBerry smartphone.
  2. Remove the battery.
  3. Reinsert the battery.
  4. Wait until that smartphone BlackBerry start.

  In addition,

  Confirm that all installed third-party applications are approved for the device

  Make sure that all third party applications installed on the BlackBerry smartphone are approved for the device. If the problem persists, remove third-party applications to ensure that they do not affect performance.

  And don't forget,

  Optimize flash memory

  You can keep the smart phone BlackBerry operating at peak performance by maximizing the available flash memory. Increase the amount of available memory on your BlackBerry smartphone by performing the following tasks:

  1. Add a memory card
  2. Remove unused languages
  3. Delete call logs
  4. Remove the sample video
  5. Empty the Cache and Cookies in the browser
  6. Delete rarely used applications
  7. Delete old data

  Keep us informed! See you soon

• BlackBerry Smartphones Chrysler U-Connect - lately will not work w / 9630

  I have a Jeep with U-Connect 2006.  I got the 9630 since last fall, and it worked perfectly with the U-Connect.

  In the last few weeks I started getting a message 'Phone' on the stereo display, and it stays there, inhibition of the stereo system, until I turn off bluetooth 9630's.

  I tried to purge and then re - bind the 9630 with the U-Connect system, but no change.

  As an experiment, I took out my previous Moto Razr, and it syncs well with the U-Connect.

  It seems to me it's a matter of Blackberry, because the U-Connect worked with her fine before, and the Razr is now... If the 9630 is not listed as supported a phone on the site of Chrysler.

  Nobody knows anything about this problem or have any ideas?

  Thanks in advance.

  Hello TomJax,

  Welcome to the community of BlackBerry Support Forums.

  In this case, we can try to reload the software on the BlackBerry smartphone to make sure she is running the most recent version and there is no problems with the operating system.

  To do this, we would need to back up the BlackBerry smartphone. Please open the BlackBerry Desktop Manager and connect your BlackBerry smartphone. Click the backup and restore button, and select Save. Note the location where the backup is saved will allow us to access later to restore the BlackBerry smart phone.

  Once you have saved your BlackBerry smart phone, please follow the link below to complete a clean reload of the BlackBerry smartphone software.

  Link: http://www.blackberry.com/btsc/KB11320

  Test the smart phone BlackBerry before restoring the backup

  Thank you

• BlackBerry Smartphones Eception Exception: (all applications) does not. the process is completed.

  Hello

  I have a lot of problems with my bb, but normally correct them easily, by battery traction or software update, this time I can't do.

  Some info on my phone if this can help.

  Company: o2

  Bold 9700 5.0 bundle 1022 (according to BB Desktop)

  59402245 bytes free

  Battery pull didn't work

  Main applications I use are BBM Whatsapp Google Maps etc.

  Basically, I'm trying to open an application and my phone freezes, I wait and get the untrapped exception error message. This happens with ALL applications, including surveys BBM, record Messages, clock, Facebook, phone. I tried a battery pull, he starts upp and the error messages come through quite the same problem is still there. I tried connecting to the office to try an update of the operating system, but I can't connect because it connects forever. so I can't do anything at all with my phone. It all started when whatsapp froze on me followed by a few other apps do the same thing, so I tried a battery pull.

  Any help would be greatly appreciated! Thank you!

  Hi aamirahmad

  I suggest you make a backup of your BlackBerry smartphone and then reload the software as described in the article below:

  KB11320 - how to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...

  Thank you

• BlackBerry Smartphones-box E-mail icon does not appear, but e-mail account is configured in fact

  I have a problem with the icon on a Bold 9790 email box. This is the icon of the envelope with the blue turning the planet.

  I have two email accounts configured in the Options-> e-mail accounts.

  However, only one is displayed on the screen.

  Who does not have the envelope-and-planet icon can receive messages in the global Messages menu, but it's confusing, because this mailbox emails mingle with calls, BBM and electronic messages in the Inbox mailbox on the other.

  How can I solve this?

  Thanks in advance,

  Tyrexionibus

  Article ID: KB14105 Electronic messages received on the BlackBerry smartphone via a built-in account also manifest themselves in the Messages folder

  1. Go to the Messages icon
  2. Click on the Menu button
  3. Go to Options
  4. Click the Inbox settings or the Inbox management
  5. Uncheck the accounts you no longer want to have in your list of Messages
  6. Click Menu , then Save

• BlackBerry Smartphones E-mails from gmail is not on Blackberry

  Because I had problems with my other email account, I recently "moved" my correspondence email business to my gmail account, I had rather used as a backup before. I had both my accounts put in place on my blackberry and I remember them both increased and works well, but I cannot say with certainty that I have rarely received emails on gmail.

  The problems I have now (I had also, at the same time re - configure my blackberry, but everything should be ok now) is that the gmail account is not working properly after the installation. At first, it seemed to work pretty well, but now it's extremely erratic, at best, with a few emails that crosses and their reception by the blackberry, not at all and if yes with a delay of up to a few days (!).
  This makes the combination of my now main mail to gmail account and my blackberry on which I rely heavily for communication when I'm out of the House completely unusable.

  I have heard and read (even if for the most part in internet posts that are a few years old) it seems to be a problem running with gmail and blackberry accounts. Is - this irreparable?

  Is there a solution?

  If all else fails, use a new account (new) would be the only alternative left - which would be a messaging provider that matches 100% with the blackberry e-mail program?

  Thank you very much!

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts.

  In addition, with GMail, you must be sure to have a good setting inside GMail. Via PC/browser, you control what GMail is facing the internet for your account (POP, IMAP, or both). I always recommend that you turn OFF POP and turn on IMAP in Gmail. Then set up fresh for your BB and you will have the 'best' available (IMHO) settings for GMail.

  Otherwise, you should contact your mobile provider for formal support. What you describe certainly shouldn't happen on a regular basis (even if we must all accept the intermittent nature of everything on the internet).

  Good luck!

• BlackBerry Smartphones in place of 9700 9780 (not mine) and my emails don't go out

  Hello, if anyone can help - please... my 9780 has broken a little so I took my old friend 9700. Using the desktop software I switched phones... EVERYHING works fine expect for sending mail (I get the mail, I have a Gmail account just can not meet). and for some reason I can't open docx attachment more.

  Also, I try to access my BB account and it wont let me even though I know that the password is correct (I have reset to the first cause, I thought I was mistaken)

  Thank you!!!

  Hello and welcome to the community!

  liatshor wrote:

  My 9780 has broken a little so I took my old friend 9700. Using the desktop software I switched phones... EVERYHING works fine expect for sending mail (I get the mail, I have a Gmail account just can not meet).

  I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  liatshor wrote:

  and for some reason I can't open docx attachment more.

  What happens when you try? An error message? Something else?

  liatshor wrote:

  Also, I try to access my BB account and it wont let me even though I know that the password is correct (I have reset to the first cause, I thought I was mistaken)

  Unfortunately, just "my BB account, I can't say who the dozen or possibilities, it could be... can you elaborate?

  Thank you and let us know!

• BlackBerry Smartphones BB Bold 9900 just does not load

  I bought my BB Bold 9900 10 months and I never had problems charging my battery. But the other day, when I got home and charged, when I woke up, Led - the RED light flashes and custom light up. I used another charger (nine) but still the same. I tried to plug it into my laptop for charging, but still not good. BB office says this device was not connected (since obviously he doesn't have the power). I searched online and I tried the "kickstart" they say where I have to charge my phone for 2 hrs and remove the battery for 10 minutes and put the battery back and wait another 2 hours - still not good . Although when I tried, I saw the icon charge for a few seconds during the first 2 hours, but do not see it again.

  Anyone have a suggestion? Do you want to know if I need to replace my battery or have this problem? We have no Center service BB here in the Philippines. The trader would normally send unit to Singapore to have checked/fixed. I can't afford not to have my phone because of my work and I have files that are stored in...

  I will appreciate any help you guys can give. Thank you.

  In waiting for someone to answer, I did some research and tried them out, but so far, I'm still not able to turn onn/load my camera.

  Here's what I've tried so far:

  1 pull the battery loading and put back on the

  2. the "kickstart" than what a qualified member where in while now the end call key, remove the battery and the light RED LED while that appear and immediately press call button for 3 seconds and press the end button again. He advised to do 7-12 times and told me that does not work the first time... but try again. (I tried to do this several times)

  3. a publication that he had his dependents for like 2 days and removed the battery every 2-3 hours. (did not have my phone which support long however )

  4 force detect the BlackBerry smartphone by using the Application Loader. It was also published in KB10144of Blackberry Knowledge Base.

  FYI: guests of the message I have seems different from what has been published well since I don't have the chance to reinsert the battery. I was prompted to unplug the unit and close the application before installation. After you restart, DM didn't register my device. Did not have the option 'new attempt/Update ".

  (I know it's funny you reply to my own post, but I'm really desperate now.) And hoping that someone must answer, at least you know what I've done so far)

• BlackBerry Smartphones bluetooth on pearl 9105 - does not work

  is not working for an another BB even an another 9105... I can 'connect' by bluetooth with other devices but cant transfer any image or receive, either

  who is wrong?

  Hello!

  See this KB:

  • KB05409 Transfer a file using Bluetooth technology between two BlackBerry smartphones

  If your device is non - BB, then substitute in the KB, the instructions appropriate for your device. Unless you're on BB OS 6 or 7, do not skip the step of "Receive using BlueTooth" on the receiver BB... nothing will transfer if you do.

  If not, please provide additional details... exactly the steps you try, exactly the results, error messages, etc. Such brief information, it is difficult to provide specific assistance to our internet distance.

  Good luck and let us know!

• BlackBerry smartphones some of your data has not been saved

  Using BlackBerry Desktop Software 7.1.0.37 I get the following warning message after a return to the top of my BlackBerry Torch 9800 (version 6.0 of 2647 software bundle): 'some of your data has not been saved. Some data are not included in the file back. DataType: BlackBerry Messenger entered: 0/2 ".

  Hello and welcome to the community!

  Could the BBM Contacts... There are situations where those who are not properly saved with desktop software. Reference:

  • KB20554 How to back up and restore the BlackBerry Messenger contacts list

  If you moved to BBM 7, then your BBM contacts are saved "the cloud" as part of your association ID BB to BBM.

  Otherwise, you can compare the databases on your BB against what is contained in the backup file to determine exactly what is missing:

  • KB03974 List of database for the blackBerry smartphone

  You would need a 3rd party PC app to analyze and present you the backup file "readable" format to compare.

  FYI - for all recommendations and backup processes, see for more information:

  • http://supportforums.BlackBerry.com/T5/General-BlackBerry-functions-and/backup-the-data-on-your-BLAC...

  Good luck!

• BlackBerry Smartphones Pocketmac 4.1.25 will not work

  I have a Macbook Pro 2.4 Ghz Intel Core 2 Duo OSX version 10.5.6 and tried several times to install Pocketmac for Blackberry 4.1.25.  I use it with a Blackberry 8830 running 4.2 verion. I continue to get this error message.

  "Enforcement Pocketmac SyncMANAGER close unexpectedly.

  Mac OS X and other applications are not affected. Click on restart to start the application again. Click report to see more details or send a report to Apple. »

  I installed the update of the Driver 3.1.3B and always get the same message, check time zones to make sure they are the same on the mac, entourage and blackberry.

  Anybody have any suggestions on how to get the PockMac running

  Thank you

  lsolt

  Problem solved.  I never started after the start of iTunes and iTunes and connect my Blackberry, Pocketmac started and ran without any problems.

  Thank you

• BlackBerry Smartphones Starting Error: my BB shows a white screen with 3 lines of text. Help me please.

  Hello guys,.

  I bought a Blackberry "BOLD" from a few months ago and I've been to update facilities when my laptop turns off accidentally. Since then, when I turn on my blackberry, it does not show the normal screen. It shows a white screen with the following text:

  BlackBerry 4.0.0.183, platform Options, Registered Messages. and when I click on Options, I get this error message

  Error starting net net_rim_bb_options_app:Module 'net_rim_bb_spellcheck' not found.

  What should I do? I really need my phone back. :-( Help, please! Thank you for your suggestion.

  I tried: pull battery, uninstall the Desktop Manager and the soft reset and it still does not work. :'-(

  Sandy.

  Ahhh... particular case then. What you need to do is to get the operating system that you want to:

  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  And then use the JL_Cmdr utility to destroy what is on your device:

  http://forums.CrackBerry.com/F3/how-wipe-JL_Cmder-53502/

  And then you should be able to reinstall your operating system.

  Good luck... and this can be very difficult... Be very patient with you as well as your devices...

• BlackBerry Smartphones sending BBM TXT MSG does not work for one person

  Here's my question:

  I receive message txt BBM to my wife and I can send and receive voice calls BBM to my wife, but when I send her a bbm txt message that she doesn't get and I just get a red X next to the message.  The problem started when she got the new phone of Q10, I still a 9800.  The interesting part is I can send / receive messages with my other contacts and it can send message with her to other contacts.  We tried to remove and re-add each other and pulling the battery.

  My phone:

  9800

  6.0 bundle 3155 (v6.0.0.747, platform 6.6.0.249)

  BBM version 7.0.1.23

  Update: problem solved for me. Sim card and battery tire booted up phone without sim card card pull dough and put back in place in the sim card and booted up phone it does not solve the problem but I included it just in case he did something, I tried this, because my wife took my phone and put his SIM inside and I thought they could have messed something up. After trying the above, I did the following: uninstall BBM and restarted my phone and installed BBM go to app world. Fixed a problem.

• BlackBerry smartphones, I can send emails but not receive everything?

  Hey guys n gals.

  I'm new to Blackberry and to be honest I'm not the most technical person in the world!

  I recently got a blackberry pearl 8100.  have allowed the bolt on with 02 etc.

  I can send emails, but I can't receive all - would appreciate any help you can give me

  Thank you

  Hi guys,.

  EU thanks TI tri - turned out there was a firewall in place that blocked all my emails to come through.

  for those who don't know, here's what to do: -.

  go to options, security options, firewall and uncheck the box for BIS

  see you soon