BlackBerry Smartphones stop Autostart of Blackberry Desktop Manager every time I start my laptop

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• Windows will not be stopped; also get a RunDLL error every time I start up

  Computer doesn't stop, I pressed the power button.
  RunDLL error which comes up every time I start, it's 'there was a problem starting C:\Users\Gregg\AppData/Roaming\cdeteg.dll.
  The specified module could not be found.

  Click Start
  Type: CMD, according to the results, right-click CMD
  Click on "Run as Administrator"
  At the command prompt, type: sfc/scannow

  This will check for any breach of integrity

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• BLACKBERRY DESKTOP MANAGER blackBerry Smartphones has STOPPED WORKING

  Am having a problem with my Blackberry Curve to my office data synchronization.

  Had two crashes of disk in two weeks. Later included the replacement of the two drives configured in RAID 0. Am running Vista Ultimate with MS Office 2007 SP2. I've restored the system using the full restore of backup restore & Microsoft and got everything works well again. Since the last crash, whenever I have sync Blackberry Desktop, I get the error: CALENDAR TREATMENT DEVICE - BLACKBERRY DESKTOP MANAGER has STOPPED WORKING.

  I was at the forums online and support including Blackberry sites and took the following measures, which neither solves the problem.

  ·         Uninstalled DM 4.7 and installed 4.6 DM (one of the forums suggested this - I was running 4.6 before the last crash when the error started when I upgraded to 4.7.)

  ·         Repaired the outlook.pst file by using the windows onboard utility (he finds errors and repair the)

  ·         Delete the synchronization of the DM section and re-configured

  ·         Restarted the computer Pocket

  Does anyone have any suggestions?

  The problem is resolved. I talked to the Tech Center RIM and the calendar on my camera had been damaged. The solution was to remove the calendar on my device and then re sync.

• SOLVED blackBerry Smartphones: BlackBerry Desktop Manager has stopped working

  Hello.

  Let me start by saying: I have a footstool to laptop Dell Vista 64-bit with 4 gig ram.  I have Desktop Manager v 4.7 installed and work much to sync my Outlook calendar and my Blackberry.

  From a week ago, the synchronization process gets all the way to the end and I get a message saying:

  "BlackBerry Desktop Manager has stopped working" and I have the choice of "check online for a solution and close the program" or "close program".  When I click on "view problem details I get this:

  Signature of the problem:
  Problem event name: APPCRASH
  Application name: DesktopMgr.exe
  Application version: 4.7.0.37
  Application timestamp: 49c1b7ab
  Fault Module name: StackHash_6d57
  Fault Module Version: 6.0.6001.18000
  Timestamp of Module error: 4791 has 783
  Exception code: c0000374
  Exception offset: 000aada3
  The system version: 6.0.6001.2.1.0.768.3
  Locale ID: 1033
  Additional information 1: 6 d 57
  More information 2: a8064b034a1a2f2f618d075073f8fe42
  3 more information: 2dc5
  Additional information 4: dbcf31406c7084dbad1f33e2de526f4e

  Read our privacy statement:
    http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409

  Any ideas?

  I found this on another site:

  (1.) start the Desktop Manager software

  2.) connect the blackberry using the USB connector
  3.) select "backup and restore".
  4.) select "Advanced".
  5.) look at the list of information to be displayed in the window "device memory" on your computer
  6.) select "calendar all" and delete it
  7.) go back to the main screen and synchronize them.
  8.), everything should work fine!

  Essentially, it's a data file of damaged calendar on the Blackberry device, apparently.

• Error on blackBerry Smartphones: Blackberry Desktop Manager has stopped working

  I use Desktop Manager 4.7.0.32 with a Blackberry Bold (9000); I sync with Outlook 2007 and I am running Windows Vista 64-bit Ultimate w / SP1. Synchronization worked well for many years with previous blackberries, but the synchronization problem appeared after a year or two of use with my previous camera curve.  I replaced the curve with the bold thinking which damaged equipment could be the problem (one too many drops).

  However, the problem persists.  While it seems I can synchronize with success a way (from PC to BB), Director of office falls down to halfway through synchronization of calendar entries in a synchronization two-way, unless there has been no new entry calendar on the BB. The error is an error generated windows inidcating: Blackberry Desktop Manager has stopped working.

  I tried every solution I could find on the web, namely:

  • Uninstalling and reinstalling Desktop Manager, making sure that I run the installer as administrator.
  • My Blackberry wiping and reinstalling the operating system (I use 4.6.0.162)
  • Delete the Intellisync folder
  • Run scanpst on my Outlookpst file
  • Clear the entries of calendar on the Blackberry (temporary solution only)

  The latter is the only approach that has produced no results.  If I delete the entries on the Blackberry, the

  process synchronization adds them correctly, and the next time I run the synchronization, it works without a hitch.  As soon as I did all the entries on the BB unit however, Desktop Manager crashes again, and the only way I can make it work is to clear the entries on the Blackberry and start over.

  I'm several months and both handsets of BB has invested in this issue now.  I have a new fancy camera, but am recorded in writing of the appointments on paper when I am out of the office because I know they used to synchronize if I enter them at BB.  Type of defeated half the point of a blackberry...?

  Getting desperate here.  Help is appreciated.

  Brad

  Hello Brad!

  I had the same annoying problem that you guys have described here.
  After trough fishing a lot of post and forums I found a very surprising solution for another type of BB and a different version of the DM on XP and not Vista. Being desperate I tried and miraculously it worked!

  Start the DM BB and go - Syncronize - set - synchronisation - synchronization (button) - calendar - Advanced (button) - mapping fields (field mapping button) and I got rid of the synchronization between the flag "alarm" and the "free occupied" and the fields "invited".

  I did it and now everything works perfectly.

  I have a BB Bold, Vista Ultimate (32 bit), MSOffice 2007 (PRO) and a DMv4.7.

  I hope it will work for you also.

  Kind regards
  Steve

• Sync Smartphone blackBerry 8900 problem: "Blackberry Desktop Manager has stopped working".

  Curve 8900 on T-Mobile.  Fune Sync worked until a few days ago.  Recently used the Blackberry site to update all the software after that I received a message on my phone to do so (http://na.blackberry.com/eng/update/). Now, in the middle of synchronization (Bluetooth or USB), Windows tells me that "Blackberry Desktop Manager has stopped working".  It always stops working at the stage where Desktop Manager treats the device calendar.

  I tried all the stuff I can think: uninstalling and reinstalling, Outlook Update, disable Windows Defender, USB and Bluetooth, used the T-Mobile site and the EDGE of the site... nothing.  Help!

  Desktop Manager v5.0.0.11

  Handheld Software v4.6.1.231

  Windows Defender is DISABLED

  Synchronize with Outlook 2007

  Could mean that the calendar on the BlackBerry database is corrupted. Are the entries in Outlook until data on the BlackBerry? If so you can try out the BlackBerry database, and then synchronize again. To clear the database on the BlackBerry, go to the backup and restore | Advanced. On the right, you will see the BlackBerry databases. So you can choose the calendar, then click on the delete button. That will remove all entries from the BlackBerry calendar. Then try to sync.

• Smartphones blackBerry DESKTOP MANAGER AND APPLE LION DOES NOT - COME ON BB: the SORTING

  There is a clear problem with BB desktop manager and the LION from Apple.

  In my case, the sorfware installation fails (even if you can find then on the applications). Then it is unable to download updates or fails to synchronize. It is a common and widespread problem.

  BLACKBERRY KNOW THIS PROBLEM FOR SOME TIME AND DO NOT REACH THEIR CUSTOMERS.

  They can feel it stop somehow customers migrate to the iPhone. This isn't the issue. More and more business customers (like me) are turning to Apple computers. If they (at least for the moment) that BlackBerrys are not suitable to great problems have, then the move will be also with our desktop phones. I don't want that I feel that the BB Torch is a business phone much better.

  THE UNWANTED PRESS AND YOUR SHARE PRICE ARE SURELY ENOUGH INCENTIVE TO GET THESE ISSUES SORTED OUT...

  PLEASE DO.

  Hey sjhtorch,

  Thanks for the quick response.

  I suggest to uninstall the BlackBerry Desktop Software, and once it is deleted.

  Search for the following files and delete these:

  /Library/receipts/blackberryvspdr.pkg
  /Library/receipts/blackberrydesktopmanager.pkg
  /Library/receipts/blackberryframeworks.pkg
  /Library/receipts/blackberryusbdriverint.pkg
  /Library/receipts/blackberryvsp.pkg

  / Library/Application\ Support/BlackBerry/BBLaunchAgent.app
  / Library/Application\ Support/BlackBerry/IPModemPasswordDialog.app
  / Library/Application\ Support/Blackberry/BBLaunchAgent.app
  / Library/Application Support/BlackBerry

  / Library/Modem Scripts/RIM IP Modem.ccl

  / Library/Frameworks/RIM_VSP. Framework
  /Library/frameworks/RimBlackBerryUSB.framework

  / Library/Preferences/com. RIM.vsp.plist
  / Library/Preferences/com. RIM. RIMBBVSP.plist
  / Library/Preferences/com. RIM. RimBlackBerryUSB.plist
  / Library/Preferences/com. RIM. RimLaunchAgent.plist
  / Library/Preferences/com. RIM. BlackBerryUSBDriverInt.plist
  / Library/Preferences/com. RIM. RIMBBUSB.plist

  / Library/LaunchAgents/com. RIM. BBLaunchAgent.plist
  / Library/LaunchDaemons/com. RIM. BBDaemon.plist

  / Applications/BlackBerry Desktop Manager.app

  /Users//Library/Application Support/BlackBerryDesktop/.
  /Users//Library/Preferences/com.rim.blackberrydesktopmanager.plist
  /Users//Library/Caches/com.rim.blackberrydesktopmanager
  /Users//Library/Preferences/com.rim.RimLaunchAgent.plist

  /System/Library/Extensions/RIMBBVSP.kext
  /System/Library/Extensions/BlackBerryUSBDriverInt.kext
  /System/Library/Extensions/RIMBBUSB.kext

  Empty the trash, and then restart the Mac.

  Download BlackBerry Desktop Software from www.blackberry.com/desktop and try to install it.

• Error of Smartphones from blackBerry Desktop Manager during synchronization

  During the last week, I can no longer complete synchronization of my Blackberry "BOLD". Never used to have problems and never changed anything with the computer but now I get an error during the synchronization process and it stops.

  During the synchronization process, I get the following error "Blackberry Desktop Manager has stopped working and the program needs to close."

  I have re-installed the software Manager Office twice with no effect. I use Desktop Manager 4.7 version.

  If anyone has had this problem and have ideas to solve?

  Yes, remove the attached file and the synchronization again.

• S of Smartphones Conncection blackBerry Desktop Manager and Blackberry Storm problems

  Hi, Newbie question!  My storm will not connect to the Blackberry Desktop Manager (although once the reinstallation of the desktop) on my low-end pc screen to the right icon indicates the gray phone and says offline - Desktop Manager.

  In the Desktop Manager I activated the USB - (the PIN code is correct) but that the setting must be activated whenever I open the Desktop Manager.

  I have run the office and then place the storm in the cradle.  Windows recognizes that the device has been connected.  The storm screen becomes white and connect to the office... messages and there it remains stuck.  The only way I can get the storm to work again is to ride the battery pull (thanks for the tip, BTW).  Is there something that I should activate first on the storm?  The storm is for personal use only and is not connected with any company/server, etc.  Suggestions or a fix would be welcome.

  Hi, thanks for this! I found a different solution on another forum that worked. It's OK for my Windows XP SP3 but I don't know if it will work with Vista.

  1. Download the latest BB Desktop software for your region/carrier and save to the desktop.
  2. Right click on the exe file.
  3. New box appears: right click on "Run As"... "then left click on 'run '.
  4. New dialog box is displayed.  Hold the current user radio button, but uncheck "protect my computer and data from unauthorized program activity.
  5. Install the software following all the usal prompts that may appear.

  I then stopped the automatic start of programs for the Office Manager, so it does not raise upward when the pc is turned on.

  Now, I first connect the BB Storm to the pc and then manually start Desktop Manager: office and the BB Storm now connect to another.  Works for me, so I hope this is helpful to someone else pulling their hair!

• Conflict of blackBerry Smartphones BlackBerry Desktop Manager with Sprint Smartview

  I was using BlackBerry Desktop Manager (BDM) 4.6 under Windows Vista Home Premium 64 - bit for my BlackBerry "BOLD" syncing with my contacts, calendar and tasks Outlook 2007 files. I used Verizon VZ Access Manager with a Pantech USB modem to access the Internet. No problems.

  Recently, I had to switch from Verizon to Sprint for Internet access and use now version Sprint SmartView 1.20.0016.0 with a Sierra Wireless Compass 597 EVDO Modem #2 (model #C597), assigned to Modem Port COM13. SmartView is started, it stops the BDM. If I take the BDM with SmartView running, the BDM will open. I can start the synchronization configured, but the program stops after a few seconds - not error messages. If I stop the SmartView program, the BDM is executed without incident (although it is very slow).

  I uninstalled 4.6 BDM and downloaded BDM 4.7, to try to solve this problem. Unfortunately, the BDM needs access to the Internet to put in place the initial synchronization settings and I can not always run the SmartView and the BDM.

  Does anyone have advice for me? I would like to be able to run both programs at the same time - and really NEED for initial installation. I've seen other users have reported the same issue in other forums, but have not seen all of the posted solutions. Thanks for all the proposals/solutions.

  This problem has been resolved in Sprint v2.22.0042.0.

• Smartphones from blackBerry Desktop Manager: error needs to close

  Hi all

  I prowled around and tried to solve this problem, now I ask for assistance at the feet of the masters...

  Simply, Blackberry Desktop Manager has worked well because original install last November.  Recently, I get the popup "BlackBerry Desktop Manager has encountered a problem and needs to close."  Digging for information, it says "AppName: AppVer desktopmgr.exe: 5.0.0.11 ModName: mshtml.dll ModVer: 8.0.6001.18812 Offset: 00209d2c.

  BB Storm (VZW) and Windows XP desktop PC.

  Clarification - the Office Manager will remain until the BB is connected.  The PIN number is displayed when connecting via USB.  In 5-10 seconds the error box appears and the program stops.  If the BB is connected before launching the Desktop Manager program starts, poster PIN code, then the error pops up after 5 to 10 seconds.  Tried USB ports on the front and the back of the PC.

  I followed the instructions elsewhere in the forum to uninstall the Desktop Manager and the settings from the PC, then a new download and reinstall.  No joy.

  I use outlook 2003 (pop3 mail) and BIS.  Yet once, it worked fine until recently.

  I installed on another PC Desktop Manager (identical hardware) and it works very well and allows me to save the BB, no error message.  However that the PC is not my main (with Outlook) machine that I need to synchronize.

  So - what to do now?

  Thank you very much

  Hey there sdgardne:

  Thanks a lot for the suggestions.  I followed your instructions (many markets) described in your message 1256 19/10/2009.  Unfortunately, that didn't solve the problem.

  So I started looking in the updates for Outlook 2003, and in the process, I installed Windows XP updates and has encountered a problem in Internet Explorer (I'm normally on Firefox).  Liquidation of reinstall IE8.  That clears up the conflict BB/DM - no error "needs to close" more and I can sync the BB to Outlook very well now.  Never had the updates for Outlook, which will save for another day.  Only so many times one day Microsoft...

  Be well.

• BlackBerry Smartphones Blackberry Desktop Manager 5.0

  Desktop Manager launches whenever I start the computer, even if the option to do so is not checked. It takes forever and I can't close it until it opens on my desktop. How can I stop to do and only launch when I click on the icon of the Manager?

  If you delete the Desktop Manager icon to start (start - programs - startup) as described in the previous post, Desktop Manager will stay on your computer, but it won't launch the system startup.

  It will be possible to run it manually via start - programs - BlackBerry - Desktop Manager.

• BlackBerry Smartphones how do you remove Desktop Manager

  A few weeks ago, I installed Desktop Manager.  For several reasons, I want to uninstall when I tried the uninstall program, he said:

  Uninstall failed:

  Components of some BlackBerry® Desktop Manager may not have been removed from your

  computer.  Try to re-boot and start again.

  No idea how to make sure that it's all gone?  Some have mentioned to use a program called AppZapper, but is there a list of the files that are installed?

  FYI: When I installed DM he says that he will make other unusable synchronization programs.  Currently, I can synchronize with Missing Sync, but only if I press the button "sync" of the Mac.  If I try to press the "sync" on the BB, nothing happens (it worked before installing DM) tells me that not all DM components have been removed.

  Any help with the names and locations of all the components of DM would be appreciated.

  Poking around in the BDM uninstall program, I found the a file called uninstall.sh... The content here:

  #! / bin/bash - x

  CALLERS_UID = "$1".
  REFCOUNT_PATH = "$2".
  DCALL_PATH = "$3".

  If [$UID - no 0]; then
  # Test that the script is run as root.
  echo "Script must run as root"
  Output 1
  FI

  If [!-x "$REFCOUNT_PATH"]; then
  echo 'Tool found Ref'
  Output 1
  FI

  PKREF = "' pkgutil - pkgs = com.rim.blackberrydesktopmanager.Application.pkg'"

  If [d ' / Library/Receipts/blackberrydesktopmanager.pkg '] | [! - z ${PKREF}];  #MAYBE IT SHOULD BE /Library/Receipts/blackberrydesktopmanager.pkg instead?
  then
  #unregister the Desktop Manager with the BBLaunchAgent application
  / Library/Application\ Support/Blackberry/BBLaunchAgent.app - ndefault/Applications/BlackBerry\ Desktop\ Manager.app > / dev/null

  / bin/rm - fr "/ Applications/BlackBerry Desktop Manager.app.
  / bin/rm - fr "/ Library/Receipts/blackberrydesktopmanager.pkg".
      
  # Delete the Application Support folder and preferences for all users
  rm - fr/bin / / Users / * "" / Library/Application Support/BlackBerryDesktop / ""
  ' / bin/rm-f /Users/*"/Library/Preferences/com.rim.blackberrydesktopmanager.plist '.
  ' / bin/rm - fr /Users/*"/Library/Caches/com.rim.blackberrydesktopmanager.
      
  / Library/Application\ Support/BlackBerry/BBLaunchAgent.app - Support/BlackBerry/IPModemPasswordDialog.app ipndefault/library/Application\ > / dev/null
  / bin/rm - fr "/ Library/Application Support/BlackBerry/IPModemPasswordDialog.app".

  REFCOUNTVSP = ""------"$REFCOUNT_PATH\"-unreferenceVSP "
  If [${REFCOUNTVSP} - eq 0]; then
  / bin/rm - fr "/ Library/Modem Scripts/RIM IP Modem.ccl.
  / bin/rm - fr "/ Library/Frameworks/RIM_VSP.framework".
  / bin/rm - fr "/ Library/Receipts/blackberryvsp.pkg".
  / bin/rm-f "/ Library/Preferences/com.rim.vsp.plist".
  FI

  REFCOUNTVSPDR = ""------"$REFCOUNT_PATH\"-unreferenceVSPDR "
  If [${REFCOUNTVSPDR} - eq 0]; then
  / bin/rm - fr "/ System/Library/Extensions/RIMBBVSP.kext".
  / bin/rm - fr "/ Library/Receipts/blackberryvspdr.pkg".
  / bin/rm-f "/ Library/Preferences/com.rim.RIMBBVSP.plist".
  FI

  REFCOUNTDR = ""------"$REFCOUNT_PATH\"-unreferenceDR "

  If [${REFCOUNTDR} - eq 0]; then
  # unload the driver
  If [!-x "$DCALL_PATH"]; then
  echo "DCAll tool not found.
  on the other
  «"DCALL_RESULT =" "------" $DCALL_PATH\»»»
  FI
  FI
      
  REFCOUNTFW = ""------"$REFCOUNT_PATH\"-unreferenceFW "

  If [${REFCOUNTFW} - eq 0]; then
  # BBLaunchAgent is managed by users, not root.  We walk through all registered users and
  # try to leave the BBLaunchAgent just in case multiple users are connected at the same time.
  for currentUser in "users." do
  sudo-u "${currentUser}" / bin/launchctl unload /Library/LaunchAgents/com.rim.BBLaunchAgent.plist
  fact

  # NOTE: The previous loop may fail on 10.4 If the user name is > 8 characters (the command 'users'
  # 10.4 returns only the first 8 characters of the name of the user!).  Thus, we explicitly
  # Unload using the ID just in case digital user.
  sudo u ' #${CALLERS_UID} "/ bin/launchctl unload /Library/LaunchAgents/com.rim.BBLaunchAgent.plist

  # stop the daemon that runs as root
  / bin/launchctl unload /Library/LaunchDaemons/com.rim.BBDaemon.plist
      
  / bin/rm - fr "/ Library/Frameworks/RimBlackBerryUSB.framework".
  / bin/rm-f "/ Library/LaunchDaemons/com.rim.BBDaemon.plist".
  / bin/rm-f "/ Library/LaunchAgents/com.rim.BBLaunchAgent.plist".
  / bin/rm - fr "/ Library/Application Support/BlackBerry.
  / bin/rm - fr "/ Library/Receipts/blackberryframeworks.pkg".

  / bin/rm-f "/ Library/Preferences/com.rim.RimBlackBerryUSB.plist".
  / bin/rm-f "/ Library/Preferences/com.rim.RimLaunchAgent.plist".
          
  ' / bin/rm-f /Users/*"/Library/Preferences/com.rim.RimLaunchAgent.plist '.
  FI
      
  If [${REFCOUNTDR} - eq 0]; then
  # unload the driver
  KEXTSTATUS = "" / sbin/kextunload com.rim.driver.BlackBerryUSBDriverInt b»

  / bin/rm - fr "/ System/Library/Extensions/BlackBerryUSBDriverInt.kext".
  / bin/rm - fr "/ System/Library/Extensions/RIMBBUSB.kext".

  / bin/rm - fr "/ Library/Receipts/blackberryusbdriverint.pkg".

  / bin/rm-f "/ Library/Preferences/com.rim.BlackBerryUSBDriverInt.plist".
  / bin/rm-f "/ Library/Preferences/com.rim.RIMBBUSB.plist".
  FI
      
  # SnowLeopard stores received differently then Leopard and vice versa.
  # This unforunatly doesn't work on Leopard either so we have to support two methods of hair removal of receipt
  # Rolling of SnowLeopard received:
  / usr/sbin/Pkgutil - forget "com.rim.blackberrydesktopmanager.BlackBerryFrameworks.pkg".
  / usr/sbin/Pkgutil - forget "com.rim.blackberrydesktopmanager.BlackBerryUSBDriver.pkg".
  / usr/sbin/Pkgutil - forget "com.rim.blackberrydesktopmanager.BlackBerryUSBDriverVSP.pkg".
  / usr/sbin/Pkgutil - forget "com.rim.blackberrydesktopmanager.BlackBerryVSP.pkg".
  / usr/sbin/Pkgutil - forget "com.rim.blackberrydesktopmanager.Application.pkg".
      
  on the other
  echo "not found".
  Output 1
  FI

  echo "Success".
  Exit 0

• Smartphones blackBerry Desktop Manager help BB is encroached in my system and won't go away

  Hello

  I use Windows 7 Pro.

  I use a device RIM BB is no longer. The problem is that I uninstall blackberry (with the option to unistall provided by the program), but then when I copy, specifically music files FLAC, for my device android windows see the android device as a device of camera with no drive, the blackberry desktop letters assing manager tries to run, but as he was "uninstalled" it returns an error. He tries to run up to 5 times and after that the files copied. If I want to copy several files flac both blackberry Desktop Manager tries to run 5 times for each file.

  I first check with the windows Device Manager and found two entries for rim blackberry under ports and remove the drivers but the problem repeated. Then I use a search utility and found many files of residual waste of blackberry and progressed to remove those as well but the problem persists. Can I use a registry utility and found several RIMBB, RIM, Blackberry bloating's residual registry entries registry and progressed to remove those as well but the problem continues. At this point, you can see that the unistall tool provided by Blackberry suck because he left a lot of waste in your system. I also tried to use CCleaner, but it did not find anything related to the blackberry.

  So garbage from blackberry sorft remnants are still encroached in my system, and since I use the tool uninstall, remove the drivers and there is no file with the name RIM, RIMBB or blackbery on the disk and no more with these name registry keys will find how can I get rid of Blackberry for once for all?

  Here you can see a screen capture windows with the error message:

  http://i22.Photobucket.com/albums/B342/Edil/rimbberror_zps1tpkoiwq.PNG

  

  

  Hey I managed to solve the problem!

  I searched using the search of disk utility * {BE5B0450... 45 b} * the string that appears in the error message.

  And where there are 3 directories with that name. I deleted these directories and now I can copy files FLAC without problems.

  I wonder why the companies are so inrresposible and do not provide an unistall option that remove all their stuff from your system. Leaving a disk and registry inflated garbage that you no longer use.

• BlackBerry smartphones can not download Blackberry Desktop Manager 7.0.0.43

  Hey I'm a representative of Telus Mobility and I sent my client to download Blackberry Desktop Manager 7.0.0.43 and all she could find was v6.1. He was released in February, have all our computers working. But when I browse the web all links are on BB site and everything is on the site of BB is v6.1.

  And for the trolls out there who will give me a completely useless and stupid answer... I go here:

  http://us.BlackBerry.com/apps-software/desktop/desktop_pc.jsp?lid=us:BBsoftwareesktopSoftwareC & CAL = u...

  By clicking the download now button on top or below the son of page me:

  https://swdownloads.BlackBerry.com/downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB06...

  What is a download page for:

  Download details
  Software name:	Desktop Software v6.1.0 B38 (Multilingual)
  Name of the file:	610_b038_multilanguage.exe
  Download size:	117 MB
  Date of publication:	17/02/2012

  I need it to be able to wipe the phone and do a clean install of the OS, 6.1 does not allow this 7.0.0.43 made. I have many customers a week to Google live and download the latest version, I'm floored to find BB do not have the latest version available as well.

  Just for reference, while performing v6.1 and click Find updates, said v6.1 is up-to-date. Funny, so mine 7.0.0.43 running.

  Thanks for your useful and thoughtful answers!

  Just thought I would answer my own question that I'm going through my history. Looks like fixed BB download page to be 7.0 finally. Funny as it is difficult to actually contact someone on the EDGE.