SOLVED blackBerry Smartphones: BlackBerry Desktop Manager has stopped working

Hello.

Let me start by saying: I have a footstool to laptop Dell Vista 64-bit with 4 gig ram.  I have Desktop Manager v 4.7 installed and work much to sync my Outlook calendar and my Blackberry.

From a week ago, the synchronization process gets all the way to the end and I get a message saying:

"BlackBerry Desktop Manager has stopped working" and I have the choice of "check online for a solution and close the program" or "close program".  When I click on "view problem details I get this:

Signature of the problem:
Problem event name: APPCRASH
Application name: DesktopMgr.exe
Application version: 4.7.0.37
Application timestamp: 49c1b7ab
Fault Module name: StackHash_6d57
Fault Module Version: 6.0.6001.18000
Timestamp of Module error: 4791 has 783
Exception code: c0000374
Exception offset: 000aada3
The system version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional information 1: 6 d 57
More information 2: a8064b034a1a2f2f618d075073f8fe42
3 more information: 2dc5
Additional information 4: dbcf31406c7084dbad1f33e2de526f4e

Read our privacy statement:
  http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409

Any ideas?

I found this on another site:

(1.) start the Desktop Manager software

2.) connect the blackberry using the USB connector
3.) select "backup and restore".
4.) select "Advanced".
5.) look at the list of information to be displayed in the window "device memory" on your computer
6.) select "calendar all" and delete it
7.) go back to the main screen and synchronize them.
8.), everything should work fine!

Essentially, it's a data file of damaged calendar on the Blackberry device, apparently.

Tags: BlackBerry Smartphones

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