BlackBerry smartphones to erase the memory of the device

Similar Questions

• BlackBerry smartphones HELP! The device memory that is missing!

  After installing the Wifi File Transfer, I accidentally renamed the "store /" folder and now I cannot access the memory of the camera on my Curve 8520. Opening of the device memory in the application of files just shows a white screen. I lost all the preloaded images and tones, as well as the photos stored on the onboard memory.

  If I take a picture with the camera and tap Rename, a box will appear with the full path in the memory of the device, which is supposed to be "device memory/home/user/images". I can't access that more. I also can't access "Device memory/samples" that contains the ringtones and images.

  Wipe it and reload the operating system, but you will lose all the images on the device memory making (which SHOULD in the future be saved on press card!).

  I guess however that you renamed the "device memory/home/user / ' directory, you can go back and do it again, I don't really know. I never met anyone who does. It's looks like it's like deleting a directory, that's what you were doing.

• BlackBerry Smartphones access to the device memory?

  Hello

  is it possible to access the device through the computer memory? I saw some screenshots where the device itself (I can access the SD card) was introduced as a removable media on a computer device. I would like to be able to drag & drop files directly on the main memory instead of the first on the SD card and then move them on the device to main memory. I would also like to be able to have access to the home\user directory.

  I have enabled the 'thing' of mass storage - I changed from MTP and MSC - I have toggled the SD - I still don't see the device memory.

  Thanks in advance

  Rand0lph

  Other devices (like the Storm2 and the Bold9000 have three sets of memory space

  1. application of memory (not available)

  2 (access) memory, that some devices have this space of memory.

  3 Media Card (available)

• It is possible to say what OS blackBerry Smartphones is on the device by the serial number on the box?

  I just got a BB curve and it has OS 4.3. I want OS 4.5, but I have a mac so I can't load. I also went in several sprint stores, and they could not update my BB for me.

  So, I'm wondering if you can tell what the OS can be on the device (e.g., date of manufacture) from serial number. If you can, everyone has no idea what to look for in the number of SS or how to interpret it? I think going back to the store where I bought mine and its replacement by a new one with a serial number later and I want to make sure I get one with 4.5.

  There is no device OS 4.5 Sprint out of the box.  Sprint is not released 4.5, so that they are all 4.3 now.

  There is no way to determine the operating system of the number on the box, either.

• Suggestions to Email to blackBerry Smartphones different after the device software upgrade

  Since the upgrade I installed on my BB last weekend, my e-mail program is different. I have the preferences of sort order display set to the name (of), and then subject. First of all, the name of the (a) shows back, for example, "National Post" is showing that 'Post, National', 'Geographic, Canadian' or 'Canada', Microsoft. The subject line is very good. Next thing I don't like is that the (name) line is bolded.

  Go to options, typing languages and click the display language you can rearrange the order of display.

• BlackBerry Smartphones failure of the device to connect to the server

  I turned off after a very eventful period data services, required a total break. Now, I turned on it again, but still can not send/receive emails, going online, etc.

  Get a message "your device had a problem connecting to the server" when I go into settings initialization emails.

  Please help, getting desperate...

  Hello!

  You can try the following:

  Remove your battery and re insert in order to restart.

  I hope that solves your problem!

  If your problem has been resolved then would you be asked to click 'Like' and accept as a 'Solution' that other advisors invest it times on this Message more.

  Thank you.

• BlackBerry smartphones GB how much memory is internal to the PRIV?

  is there any knows how many GB is the internal memory of the PRIV?

  Hi @Commandoslu

  PRIV comes with 32 GB of memory.

  What you see with 23,96 Go is the size of the/data partition. Is the partition where all apps that install are placed, as well as all files copied to the device. The remaining space is used by other partitions such as / Boot and / System, which contains the PRIVATE operating system.

  About the support card, if you insert it and go to settings > storage & USB does appear? If so, you may need to format the card.

  Before doing so, ensure that all data is backed up from the first media card formatting will erase it.

  Thank you!

• BlackBerry Smartphones cannot add the e-mail account on the Bold 9900, the only option in the configuration of e-mail is enterprise activation.

  Security BB9900 husbands suffered for me to use, but I'm unable to set up the e-mail.

  The only option is to set up the email through the activation of the company.

  I have a data plan from my provider Blckberry

  I tried to register it on my carriers BIS activation Web site but got the message that it cannot be done through my camera

  Configuration of e-mail icon only gives the ability to configure one enable a business account

  Have tried blackberry.com/integrate but I get the message "unknown error, please try again" after selecting "launch email configuration".

  Any ideas?

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) books of forwarding Service

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• 9380 blackBerry smartphones cannot start the App World after the operating system upgrade + card

  Hello

  my camera 9380 worked perfect when I bought it.

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  any help?

  THX

  Hello and welcome to the community!

  I'm sorry, but the errors you posted seem somewhat independent... so I need clarification please:

  Gbassi wrote:

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  Unfortunately, "did not work" is not really diagnosable. What, exactly, have you tried? What, exactly, happened every step of what you tried?

  Gbassi wrote:

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  I do not see how these two errors are related to the first, you were trying to throw the maps app when it appeared? For the second, which came with the maps app? Or is separate #2 and lies somewhere in the process by using your AppWorld? Complete step by step of what you try, with a full explanation of what is happening at each stage, including the full text of all error messages, is essential to understand your situation and if all goes well to guide. Otherwise, we have to guess...

  So I guess. My guess is that, once you upgrade to 7.1, you don't have to perform a few extra steps to ensure that all services were properly enabled on your BB. Here are the steps. I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! You can try these few points in your process... either now (on 7.0.0.513) or after you re - try to upgrade to 7.1.0.366.

  Good luck!

• Missing language of blackBerry Smartphones entries on the Blackberry Curve 9300

  Hello

  I lived a few problems with my Blackberry Curve 9300 (very slow and low application memory, etc.) and so I decided to restore the factory settings. After that, I restored my backup file but when I finished the configuration and tried to change the input language, the Portuguese file was missing (I only have English and English WE available).

  I have instaled the firware once tried to restore a backup completed yet another, but nothing has worked so far.

  You have any other suggestions? I am really annoyed at this...

  Thank you very much

  Vanessa

  Hello

  From your post, I can't say whether you have followed all the necessary procedures. Therefore, you might need, some, or none of this...

  Language support on a BB is a combination of:

  1. Installation on your BB, a bundle of BONES which includes the language of your choice
  2. Including, in this installation, the language you want (two locations, I recall)
  3. Activation, on the BB, the language of your choice

  So, please, start here... it's how you choose the package operating system appropriate for your needs:

  • KB05305 Location of support for BlackBerry smartphones

  Then choose your package via this Portal:

  • http://us.BlackBerry.com/support/apps-and-software/desktop-and-device-download-sites.html

  Then, from a PC, you can install any compatible OS package (for example, for your BB model number) to a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Don't forget ICT the boxes on the screen to select components to install, ALL those relating to the language of your choice

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones cannot lock the phone through blackberry ID

  Hello

  I take a phone of my coleague who has left the company. For some reason, I can't able to connect on the phone. Firstly I didn't at first, the password of my coleague ex, I went online and changed the password. However, when I want to connect with my new password to unlock the phone, I have this message:

  "You have exceeded the number of attempts to connect.

  For security reasons, you have been locked for 15 minutes. "Click on forgotten password if you need create a new password.

  But after 15 minutes and try again, the message... helpppp

  You try the BlackBerryID, or the security password, on the device?

  It looks like the BlackBerryID if you are locked out for 15 minutes.

  A wrong entered security password would give you only a message something like «wrong password 2/10»

  Then, to change the BBID of this device and make it 'your own' device, you'll need to do a wipe of the device security. This will delete all the data in personal, contacts, calendar, etc. and restore the State of the plant basically.

  Read this: BlackBerry smartphone must be wiped before transferring the property Security

• PROCESS of RESTARTING of blackBerry Smartphones IS at the point of DEATH

  I tried to reboot my device by removing the battery and reinsert. The restart process gets to about 60% of the way through and then stops. On the screen, the white line, showing the progress extends just to the right of the touchpad with about 1 cm to complete.  I tried to connect to the Fund Manager, but it does not detect the phone in this State. Any ideas. Can it be linked to the level of battery power?  Clearly a software problem. Is it possible to go beyond this crash?

  Hello DPSL

  Welcome to the Forums of the BlackBerry Support

  Please try to start your machine in Safe Mode, if you are able to start and then connect your device and run office software, first make a backup, then you should try to charge your device OS.

  KB17877 : How to start in Safe Mode BlackBerry smartphone

   

  If your device doesn't Boot to safe mode, then you must follow this Knowledge Base to reload the operating system:

  KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

   

  If you have an old backup you can restore your data back, because this method will remove the data from your device.

• BlackBerry Smartphones flushed down the toilet - everything works except the speaker...

  Hi, hope someone can help you.

  As the title suggests, I emptied my phone down the loo (it was an accident), but now everything works perfectly, but I have no sound.

  Thus, no ringing and I checked the music & who doesn't work or the other.  I guess something has fried, does anyone have suggestions?

  Thank you very much.

  How long has been parched? Probably not enough, something like that REQUIRES 4-5 full days, no battery, no checked during the process and left in rice dry throughout the period.

  The application of device using Self Test on the BlackBerry smartphone can provide additional diagnostic information to help identify the problem, see KB16037

• Smartphones blackBerry how to erase my memory?

  I have a Blackberry Pearl 8110. I'm back, but I need to clear the memory. How do I do that? Need help ASAP! Thank you!!!

  On the device, go to Options > Security Options > General settings.  Press the menu key and select "Delete the handheld computer."

• BlackBerry Smartphones cannot delete the Message symbol on top

  My BB Curve 8520 always shows me a new Message on the top of the screen, although there is none. How can I reset / erase the symbol?

  Hi Oops

  Welcome to the Forums of the BlackBerry Support

  In addition to what Gralt suggested, on your homescreen go to the main Message box, open it, go on a specific date say today, then press Menu > scroll and click on "mark read prior. and then do a restart of traction battery like this: power to the device on remove the battery, wait for a min. then reinsert and wait until it reboot, see if she's still there.

  If still appears then Open Message Box press the menu button > view folder > and all areas of research and see if there are unread messages.

  Prince

  _________________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.