BlackBerry Smartphones to send all messages in thread SMS

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• BlackBerry Smartphones cannot send outgoing messages from Outlook

  Hello world

  I am able to receive electronic mail; However, unable to send e-mail messages. "The blackberry error message who is invited to enter is:" sent to help: (secure) Desktop. "Status message: program of Office Messaging cannot send the message. If one could help me solve this issue, I would really appreciate it. I thank very you much in advance!

  You BES installation, so you will have to see the COMPUTER service.

  Thanks and please take a few minutes to address the message, OK?

  Thank you

• BlackBerry smartphones can send but not receive messages

  Yesterday, I removed my bb bb Enterprise Server for which I will receive is no longer my email of the company. I still have my personal e-mail on the bb configuration and can send, but get no messages. Any ideas that I can do to get them?  all my push settings are enabled.

  OK, so who pays for it?

  1. I'll make sure that you have the personal account of BIS activated on your carrier account.
  2. Look at the Options > Security > information. What is in the list? See the article in the Knowledge Base RIM here for more information about how to remove an it strategy. See method 3 in the link: KB14202 how to remove IT from a BlackBerry smartphone strategy

• BlackBerry Smartphones cannot SEND the SMS messages on 8130

  Here is my story:

  1. I've upgraded to a Blackberry Pearl 8130 pink in the beginning of the year.   My carrier is Verizon.

  2. recently (a month ago) a friend sent a text message to me of his new phone.  I tried to text back, but received a big big red X indicating that my message isn't getting through.  Specifically, when I opened my message, the error says, "State of the Mobile equipment has failed."

  3. I went to Verizon.  They did something where I think that they took me off the network and then get back on.  There is nothing.  She wanted to make a hard game on the phone, but I had not backed up my data again.

  4. I went home and my data backed up and returned to Verizone about a week later.  I spend more than an hour in the store.  The gentleman who helped me was on the phone with someone (no doubt technical support) nothing works.  He was ready to order me a phone replacement, but after further discussions with technical support, they thought there was a problem with the network, not my phone.  I went home with a case number.

  5. the next day same Verizon called.  They said it wasn't a network problem and it was my phone.  They would send me a replacement.

  6. I received my replacement phone a few days later.  I was anxious to get it set up, but the results were the same.  I have not yet returned to Verizon.  I thought I'd try everything here first see if anyone had any ideas.

  The bottom line:

  I CAN send/receive emails.

  CAN I send an MMS message.

  I CAN receive text Messages.

  I can't send SMS messages.

  Thanks for any advice you may have.

  -Sandra

  Tami,

  Thanks for the reply.  I happy to point out, however, that the problem has been resolved by Verizon!  It has never been my phone, that's why the replacement was a mute point.  Anyway, here is their answer (in case someone else has this problem):

  Sandra, we reviewed your account and coding in any of our servers.  We believe that we have found the problem and fixed it.  We ask that you update your PRL (preferred roaming list) by calling the * 228, option 2.  Once completed please test your ability to send text messages.

  I'm just glad that the problem has been resolved because my frustration was very high.

  Happy texting!

  -Sandra

• BlackBerry Smartphones watched one all the messages in my Inbox

  I have several users who have curves running on BES connection to Microsoft Exchange 2007 and they can see the messages in their Inbox for the current week. What can I do so that they can show all messages in their Inbox?

  Thanks for any help you can give!

  Mike

  Make sure that BB to keep for always messages: under "Messages" options

  -also when you eneterprise activate a user, it goes only so far back in order to bring the old posts How to increase the number of messages that appear during the enterprise activation process year...

• BlackBerry Smartphones cannot send or receive e-mails on my blackberry curve 9320

  Hi, for the last 2 days that I couldn't send or receive e-mail on my phone, I contacted vodafone and they were not able to help. I would also add that when I click on OPTIONS - SECURITY - the SECURITY STATE INFORMATION my 4 email accounts appear, could be the problem, please help if you have a soloution.

  Kind regards

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider to support formal... consider that you pay for your services and official support and now they seem not to be to deliver. They have even the power to escalate your case officially until BlackBerry if they can't solve it, but you have does them not you fob off the coast with things like "it seems" good on our end... they are responsible for the provision of services to you, you pay for it.

  Good luck!

• Canoe of blackBerry Smartphones to send and received email on verizon storm 2 9550

  My BB 9550 verizon so far cannot be sent or received by e-mail. XL axiata (BIS). OS v5.0.0.1082. Try to complain in the XL Center and customer service says that the BlackBerry smartphone has boredom, which is true? In the service book, notice is rejected CMIME. several times I try send the maintenance of the device address, delete DM and send the book service once again, but so far is EVEN. NO CONFIGURED MESSAGE SERVICE. YOU WILL ONLY BE ABLE TO SAVE AS A DRAFT. Who's wrong? Provider XL Axiata or smart phone BlackBerry?

  Re: Disabling BES of the handheld

  08/05/2009 20:34

  After his contacts on the PC, I'll make sure that you have installed 4.7 DTM and go to the command line

  type: cd c:\program files Research in motion\apploader enter

  type: enter loader.exe /resettofactory

  This should remove the policy from IT previous of the device and wipe the device then you can resync everything back to the device.

  Thank you so much for: http://supportforums.blackberry.com/t5/BlackBerry-Curve/Deactivating-from-BES-from-the-Handheld/td-p...

  It is very useful for my trouble.

  Thanks for you all.

• BlackBerry Smartphones not receiving all emails

  I receive only a few e-mails from my BB 9700 to my hotmail account, if I go online and log into my hotmail it is unopened emails that have not disappeared from my BB... anyone know why?

  Hello

  There are a few possible reasons... of what you say, it seems that you use hotmail WebMail interface from your computer (as opposed to Outlook or some other desktop e-mail application, which, if used might complicate things), these KBs may apply to your situation:

  • KB13374 Delay in delivery of email to the BlackBerry smartphone
  • KB15747 E-mail message delivery is delayed due to a Windows Live Hotmail account on the BlackBerry smartphone

  I also suggest that the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry Smartphones untrapped Exception error messages

  Hi nGuys,

  I was sent an email with a large attachment with it and now I can't access my emails or send texts?

  Whenever I try, I am presented with this error message: -.

  "Eception exception: java.long.array Indexoutofboundsexception' and an 'OK' button."

  When I click this, (in the vain hope that everything will be OK from here in, it disconnects from the app and I'm at square one!)

  That's why making the phone useless.

  When I contacted Blackberry support, it says that he does not know of "Eception exception: java.long.array Indexoutofboundsexception'?"

  Little help would be greatly appreciated: -.

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  trevorburdett wrote:

  When I contacted Blackberry support, it says that he does not know of "Eception exception: java.long.array Indexoutofboundsexception'?"

  That's an interesting statement... exactly how did you get that? As in, who did you call? RIM offers zero support to front line for BBs... only via the escalation of a carrier can you receive free support from RIM. You go through your carrier?

  Good luck and let us know!

• BlackBerry Smartphones how verizon categorize messages "pin", anyone know?

  Nobody knows the answer to that?  When I send a pin message, it comes to my messages, not the text file, even if the messages appear to be similar.  Does anyone know if this means that pin messages count as data rather than text?  It would be cool, don't have to use all my text messages when I send a message from pins instead.

  I know that bb messanger son County under the name of data but would really like to know these.

  Thanks in advance!

  PIN messages are part of the data plan, so they are not counted as text messages. PIN messages are used for BlackBerry to BlackBerry communications. Devices not BlackBerry will not be able to receive messages from PIN.

• BlackBerry Smartphones - untrapped exception error message: webkit shared instance unavailable: null

  I was browsing a website via google when the page is empty and the above message came. I can access is no longer browsing the internet on my blackberry just got the message.

  I don't know if I'm on track to restart MDS connection service, after looking at the help sections? Only problem is that I have not the slightest idea how to do this.

  Interestingly, I can still access my facebook and ebay apps just won't use google or internet browser.

  Any help much appreciated.

  Hi mollypiper

  Welcome to the Forums of the BlackBerry Support

  Have you recently installed a new application on your device? If you then uninstall or undo the changes that you did before this error appeared on your device. Also, try these steps and see if that helps:

  1 - Save your pocket computer.

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • You expect a registration messages in your Inbox messages.

  2 remove and return your Service book

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Expect an enrollment message arrives in your Inbox for each e-mail address you have.

  3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

  Or you can call your service provider for further assistance. Try it and tell us.

• BlackBerry Smartphones emails and Error Messages

  Hello world

  I love my 8900 but recently is has started to make me mad for two reasons and I wonder if you can help.

  • I continue to receive emails, and it is said in the subject: RIM_bca28a80-e9c0 - 11 d 1-87fe-00600811c6a2. These emails are sent by: [email protected]

  How can I stop coming through.

  • At least once a week, my screen goes white with data error message and I have to restart the phone. Any ideas why this is?

  Thank you all for your help.

  LEA

  Article ID: KB21849 Network@etp messages have been received in the mail and on the BlackBerry smartphone application

• BlackBerry Smartphones Eception Exception: (all applications) does not. the process is completed.

  Hello

  I have a lot of problems with my bb, but normally correct them easily, by battery traction or software update, this time I can't do.

  Some info on my phone if this can help.

  Company: o2

  Bold 9700 5.0 bundle 1022 (according to BB Desktop)

  59402245 bytes free

  Battery pull didn't work

  Main applications I use are BBM Whatsapp Google Maps etc.

  Basically, I'm trying to open an application and my phone freezes, I wait and get the untrapped exception error message. This happens with ALL applications, including surveys BBM, record Messages, clock, Facebook, phone. I tried a battery pull, he starts upp and the error messages come through quite the same problem is still there. I tried connecting to the office to try an update of the operating system, but I can't connect because it connects forever. so I can't do anything at all with my phone. It all started when whatsapp froze on me followed by a few other apps do the same thing, so I tried a battery pull.

  Any help would be greatly appreciated! Thank you!

  Hi aamirahmad

  I suggest you make a backup of your BlackBerry smartphone and then reload the software as described in the article below:

  KB11320 - how to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...

  Thank you

• BlackBerry smartphones is the BBM message for real?

  I just got this forwarded to me BBM message: Message from Jim Balsamic (CEO of RIM Blackberry), we had a use of usernames on Blackberry Messenger. We ask all users to convey this message to their entire contact list. If you do not forward this message, we will take that your account is not valid and it will be removed in the next 48 hours. Please DO NOT ignore this message or blackberry will recognize is no longer your PIN. If you want to reactivate your account once it has been deleted, a supplement of 25.00 will be added to your monthly bill. We are also aware of the question about updates of photos does not appear. We are working diligently to solve this problem and it will be operational as soon as possible. Thank you for your cooperation. It's for real? I noticed that recognize was spelled wrong and it just doesn't seem to make sense, but who knows more? I don't know even how to transfer a message through BBM surveys if I wanted to. Don't know what to do with it. Any help that anyone can give would be much appreciated! :-)

  ajhaes, Hello and welcome to the forum.

  1. this same question was asked in the forum here dozens of times.

  2. the (not CEO) co-CEO of RIM is named Jim Balsillie, not balsamic (which is a years vinegar made in Italy); Second, the name of the company is blackBerry, not blackberry, and finally if you think that RIM monitors your BlackBerry Messenger messages about whether or not you re - send this message, don't you think THAT RIM could read all your messages? You would put in place with that?

  3. don't you currently get a bill from BlackBerry to which they can add 25.00 to? Users are normally charged by their mobile provider, not RIM or BlackBerry.

  So, what do you think?

  Solution? Remove the user from your BBM contacts who was stupid enough to send you the message.

• BlackBerry Smartphones can send to a contact

  Basically, one of my contacts from phone I have also on BBM all of a sudden I can't take.

  When I send a message on BBM, the usual tick appears but the D icon does not appear or not icon a. I also tried to call contact said but when I try there is complete silence with no sound for about 10 seconds and then their voicemail is turned on. I also tried to communicate with other people and it works very well there just this person I can't hand on.

  I am new to BlackBerry phones, so I have no idea what happened, could someone please help me improve my situation?

  I guess they have to be turned off their phone, are far away or their phone does not work. You have another way to communicate with them as email or phone home?