BlackBerry smartphones top-right hand corner, and my phone has sos

My phone is locked in emergency callback mode, with sos in the upper right corner. How do I get out of here?

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First, remove the battery while your phone is on and replace it a few seconds later.  Then, make sure that your SIM card is properly installed.  You must have an active BlackBerry data plan associated with this SIM card.

Try these suggestions and let us know if they will help you.

Tags: BlackBerry Smartphones

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    OK, I can't say enough. But I'm like described KB as a lack of policy is NOT what you have, which means that you have a COMPUTER policy on your device. It's just weird because I've never seen a COMPUTER policy like what you describe, but then of course I have not seen anyone.

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    Tips to clear the message unread... try them in the order.

    If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:

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    Do a simple reboot on the BlackBerry this way:

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  • BlackBerry Smartphones do a security wipe and now cannot set up my email!

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    I did a security wipe on my Blackberry Bold 9900. I managed to restore everything, however I can't seem to configure my email address (which is a Yahoo address). I get the error message that it has not been possible to connect to the server.

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    Hello and welcome to the community!

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    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network

    (2) Service reference books

    • KB02830 Send the directories for the BlackBerry Internet Service

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If this isn't the case, then you must seek formal support from your mobile service provider.

    Good luck!

  • BlackBerry smartphones can not receive emails and browsing!

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    Hello!!

    I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • KB02830 Send the directories for the BlackBerry Internet Service

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If this isn't the case, then you should talk to your provider of mobile services for formal support.

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  • BlackBerry Smartphones SMS TEXT HELP! (and bbm)

    My pearl cannot receive new texts.

    It only gets new e-mail...

    and unless I have register earlier texts (before this problem happened), all the rest are deleted...

    also, my bbm conversations had all been cleaned...

    I rebooted my phone from TONS of time... is there a way to reset the phone?

    It comes from occurring as you face constraints of memory in your device. The low memory manager (LMM) is activated automatically when the flash available on the BlackBerry smartphone memory decreases less than 400 KB. Flash memory is used to store such as Messages, calendar, Contacts, tasks, Notepad BlackBerry smartphone applications and third-party applications.

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    1. Give a soft reset by removing the battery for 30 sec.
    2. Check the amount of memory is free in your device to Options -> status -> free memory. To view all aspects of database go to Option -> status -> click on the Menu button and then select the database size
    3. Remove the less frequently used application. To remove go to Options -> Advanced Options -> Applications -> highlight the application you want to delete-> click Menu , and then select Remove
    4. If you stored your image in the memory of the device to move them to your media card

    Check the below knowledge base-

    How to qualify for low-memory situations on the BlackBerry smartphone

    How to maximize space and power battery life on the BlackBerry smartphone

    Lack of memory according to the free file on the status display field

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    Hello

    I'm a guy unsavvy tech and have an 8830 World Edition phone. Bought this from Auntie Indicom (Vendor ID: 269), a CDMA operator which also provided a GSM SIM for only international roaming. Last month, number portability Mobile came into India, and I went to a GSM provider, Vodafone India. After the transfer of numbers, simply inserted the new Vodafone SIM and the phone and Blackberry services are working well with the new operator. Two questions:

    1. from the Options-> advanced-> SIM card Options, after typing MEPD, I see:

    ID: a large number

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    Disabled SIM

    Active network

    Network subset disabled

    Service Provider disabled

    People with reduced mobility

    Does this mean that my Blackberry is locked? If Yes, is it blocked by Vodafone? Given that I have moved the Auntie service provider Vodafone and does not seem to wear the same number on the same phone, aunt locked the phone.

    2. type Alt-EACE, I always see the Vendor ID 269 (Auntie). See also the logo of Auntie initially upwards. Is it possible that I can change the ID of the seller or at least stop getting the start screen for the old vendor? This ID Vendo has something to do with the above-mentioned lock?

    Would be very grateful if some kind soul illuminates.

    Thank you

    Paul

    India

    There must be something different on a BB WE that allows the use of other SIMs, though always stuck at home carrier. Odd, but your experience proves the theory. I seriously doubt that release will make a difference, but certainly to try I guess.

    I don't know why your BB is as you describe... but, I want to propose the following steps, in order, even if they seem redundant to what you have already tried. However, you want to be careful here. I don't know how you originally got your BB running services on your current operator. All BB services are controlled by the Service books. If a carrier does not natively support a BB model on their network, there are a few things that need to be taken to get these SBs on than non-native BB. If only it had to do, don't go here... you could just wipe out all your services level of BB. But if none of these tricks are required (which would mean that your carrier supports natively your BB model), then you should be safe to go ahead.

    Steps 1 and 2 each should translate into a message to your BB to come:

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network

    (2) Service reference books

    • KB02830 Send the directories for the BlackBerry Internet Service

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    Maybe it will make a difference. I really do not know about you, to be honest. It's a tricky business, and you can well serve just as well by getting a new BB you get from your carrier... which by the way, you would have at least that the formal support at your disposal channel.

    Good luck!

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