BlackBerry Smartphones Torch 9850 lack Options work

Similar Questions

• Enterprise Server blackBerry Smartphones Torch No. 9810 option

  Hello

  Please help, I bought a Torch 9810, that does not give me the Enterprise Server option when setting up my mail.

  Thank you

  http://docs.BlackBerry.com/en/Admin/deliverables/24176/Activate_BIS_device_wirelessly_1490574_11.jsp

  Snip

  Once the application is running, an enterprise activation menu item appears under the menu advanced on the device (the menu item disappears when an administrator send service books to the device). Ask users to start the activation process using only demand for smartphones BlackBerry Enterprise activation.

  then maybe on your carrier it will not be deleted but on AT & T it does when the BES plan not applied.

• BlackBerry Smartphones Torch 9850 crashing during phone calls

  I am running version7.1.0.163 on Verizon. My problem is when the phone calls, the phone will call and I can't make all calls more to anyone without pulling the battery and restart. There was an error code, but unfortunately I did not write down. No indication of this problem would be appreciated.

  Do not know if it is safe or not, but I wiped the phone and reinstalled OS with desktop instead of live Manager. So far have no problems with the phone since. Will post if anything happens. Faith is slowly restored in BB.

• Can of blackBerry unlock blackberry torch 9800 Smartphones or 9850 Verzion network work?

  I want to prchase a unlock blackberry 9800 or 9850 Amazon before I do I would like to know if/i will be able to use on Verizion netwrk

  Thanks in advance

  9800 is a GSM device that may not work on Verizon. However, 9850 is a CDMA/GSM device and work on Verizon.

• BlackBerry screen Smartphones Torch 9850 does not turn

  Hello

  I got a new Blackberry Torch 9850 and noticed that the screen does not turn when the phone is held to the side. Compass calibrate as well.

  I have updated to the most recent software available - 7.1 Bundle 1737 (v7.1.0.580, platform 5.1.0.429).

  Did not help at all. However, I accidentally found that the screen turn to a landscape position if the phone is quite strongly shaken. So that means accelerometer should work somehow, simply not properly.

  Any ideas how to solve this problem?

  Thank you in advance.

  Hello and welcome to the community!

  Please try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  You will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient and you may need to try a few variations of what shows the KB. When properly in Safe Mode, see if the behaviour persists (I suspect it will, but it's worth the test). If so, then go back to your place of purchase or warranty provider that something is wrong at the hardware level, for which no amount of software, OS, or Internet-remote diagnosis can help.

  If the behavior does not persist in Mode without failure, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  Good luck and let us know!

• BlackBerry Smartphones BB Appworld will not work

  Hello

  My Appworld recently stop working.  I removed it, updates downloaded BB and download Appworld yet - still does not work.

  When I try to click on the links to Appworld I can't do on my phone.

  Anyone have any ideas?

  Thank you!

  tanorstrem wrote:

  When the BB is back I went to Appworld icon and clicked on it.  Nothing happened.

  If you've forgotten anything and it's really the symptom, then please consider these attempts...

  If you have PayPal with your AppWorld account, then please check your PayPal - log in since a PC/browser and make sure that the credentials you use it are identical to those that allows you to connect to MyWorld. Also make sure you have set to PayPal all credit cards, are current and valid... we learned that if there is No linked to your account credit card PayPal which is not valid for some reason any (for example, expired), it will prevent the AppWorld purchases finished, even if this isn't the source of funding. In addition, there must be at least a (valid) credit card attached to the PayPal account.

  We also heard from some users who report that create a whole new PayPal account somehow corrects things and allows them to make purchases. I don't know why this works, but there are reports it does.

  In addition, you can try this sequence:

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  See you soon!

• BlackBerry Smartphones lock button does not work after update

  Since the last update on my Blackberry Bold 9780 the 'lock' button no longer works.  How to solve this?

  You can try without decommissioning of your BlackBerry smartphone to the previous version to test it for me?

  Plug your smart phone BlackBerry on your PC and then launch the BlackBerry Desktop Software.  Before you do anything that this, backup your device.  Then click on the device and then update.  Choose see other Versions in the pop up screen then choose 6.0.0.461 from the list.

  If you can try this when you have the opportunity, so I would like to know if the lock button works, it will be useful in the diagnosis, be it a bug of software or a physical problem with the device.  You can let me know the results.

  Thank you!

• BlackBerry smartphone security wipe, lack of features

  Hi people,

  Has just been given a Curve 8520 by my son, lucky me. When he gave it to me, he had all of its parameters to another network and wifi. So I thought it would be easier to do a thorough cleaning and start a new one.

  However, since doing so I have no e-mail setup and no option to update software or wifi. "" I tried to download the new software, but it happens in the ' Check for updates screen "and goes no further. I have to close and restart the computer. I left it running for more than 3 hours thinking that it can work, but nothing helped. I tried with the desktop running and without, with and without sim card software.

  Someone has any ideas

  Hello

  It is also likely that these features are absent because the device must be connected to the BlackBerry network.  Go to Options > Advanced Options > host Routing Tables, press the BB Menu key and select Save now.  Who will be re - register your device on the network BlackBerry and should download the necessary info to get your device will.  Be aware that you will have a BlackBerry data plan on your device to do this, so be sure that it is set up in advance.  If this is not the case, contact your carrier to do it for you.

  Once this is done, you may also send your service books.  The steps above should display your e-mail settings, and once it goes to the e-mail settings, connect to BIS (if necessary), press the BB Menu key and select Service books.  You can then return your Service books.

  Note: If this still does not work, you may need to reload the OS.  If you must go this route try the procedure described here:

  http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  You should get operational!

• BlackBerry smartphones can not get BBM working or the Facebook app

  A few months from my blackberry but I still can't work of BBM, I have a contract with 250 MB internet and I can use the normal when browser im out and about. I cannot use the Facebook app when I am connected to WiFi. My BBM says (waiting) when I add a person, and it does not show that I added them on their phone. I'm on Vodafone,

  Thank you

  so here is the question... you do not get a password business unless you are on a BES plan, it is for professional use... for personal use, you would use BIS (blackberry internet service)... to do this, you need a data plan activated BIS, chances are, your data plan is not for Blackberry use...
  I would give Vodafone a call and check your tariff plan.
  Once you have a plan active BIS, will allow you to have another option other than of the company e-mail configuration.

• BlackBerry smartphone App world has stopped working suddenly

  I got the new blackberry bold 9900, changing of blackberry 9800 torch, actually once I spent the peripheral tru to the Office Manager, the world of the application has stopped working, any solution for this, btw, I changed my password and still does not work...

  bermoz wrote:

  When I try to open a session in a massege apears saying;  Unable to connect to your blackberry account.

  While this works for my playbook!

  What is the full message? Sometimes, there is more message... and that 'more' is often useful to better narrow down the possibilities. But if it is, here's a possibility:

  • KB28212 Error "Unable to connect to your BlackBerry ID account" on a smart phone BlackBerry with BlackBerry Device software 7.0

  Good luck

• BROWSER blackBerry smartphones don't DO NOT WORK

  This is getting quite frustrating. I get that cannot connect to the server, please try again error and it takes forever to get even the google home page to load. What should I do?

  OK thanks... you came very close to what I need... except just saying 'mistake' in regard to music downloads... but, any...

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you need to get in touch with your service provider and insist that they honor the formal support that they are contractually required to provide you with. Do not let you fob before having 100% solved the situation. If they tell you to contact RIM, don't let them not on the hook, then either... insist that they tell you exactly how you should contact RIM. If they say anything OTHER that they will increase you rim (for example, if they tell you to independently seek the support of the RIM), and then accept it. Only through an escalation of your service provider can you receive all official support from RIM.

  Looks like they have made significant changes to their network... and they must ensure that their paying customers will continue to receive the services that they pay.

  Good luck!

• BlackBerry Smartphones curver 9220 trackpad not working not

  Hello

  My blackberry 9220 phone trackpad works do not, I can not use the trackpad for up-down, left-right, kindly help? Please

  Even I have tried many time to turn off the phone and remove the battary and reconnect... also I tried to restart 2 - 3 times, but still no luck to solve trackpad... waiting for you to answer as soon as possible.

  I did also the testing process, it is very difficult to use blackberry without trackball, my life right, work up-down function cannt... Please help team support blackberry

• BlackBerry Smartphones my "BOLD" does not work from... Help, please

  Hello, I have a Blackberry 9000 "BOLD" device. last day, when I changed my SIM card & put the battery on the starting point, is not starting at all.

  When I put the battery, the red light is on during approximately 10 seconds (without flashing, right now) then after a few seconds the white screen comes with the loading circle... and then set turns off and the red lights again.

  Its like light - red > white screen > light > white screen >...

  I tried many times, but it does not solve. I removed the battery for hours more, also same result. I connect it to the pc with USB, but it does not and PC also does not find the device. BlackBerry Desktop Manager failed to connect with him. How to fix it... Please help me... I have a lot of data in it. In any case, I have to start for once...

  The red light still flashes? Do you see anything on the screen?

  Try to reload the software on the BlackBerry using the article below.

  KB10144 - how to force detect the BlackBerry smartphone using the Application Loader

  Thank you

• BlackBerry smartphone touch screen does not work, 2 phone... Torch = junk

  It's my 2nd my first Torch torch touch work stoppeed and ATT sent me another...

  Now this torch touchscreen stopped working, so far, I did a reboot hard and soft...

  now I can do a factory reset or downgrade...

  IM starting to think that the torch is undesirable.

  Well, I talked to ATT tech support and I actually finally got through to BB and they open a case and gave me a number of good ticket for 3 days...  The first tech support was a dunce and she told me that 7 hours was taken long to upgrade software, so she told me to unplug and re install...  That solves nothing, only bricked my torch, even though she was right about one thing 7 hours is far too long, but it does not solve anything...

  then I recalled in support of BB using my ticket number... and here I actually spoke to somebody who knew what he was doing...  We connected through desktop remotely, and he guided me...

  He told me to never update device software when the software asks you to update...  I told him, I was getting a white screen and it says App Error 200...  He told me that we have a clean wipe and install everything new facility...  He has directed to the site from ATT and I DL the latest peripherique.246 software...  Then after it DL'ed I installed;...

  then he had me to connect the device again AND GO INTO PROGRAMS CAN record B\LACKBERRY

  then find charger, here, he had me select the apps I would like to, and then click Next...

  then after 5 minutes it finished loading, he then told me to wait another 10 minutes for the device to reboot and then my torch works!

  If anybodys touchscreen doesn't work more or torch is made of bricks, I highly recommend doing this procedure...

  I called BB again and had them send me an email for accurate insrucions, so I recorded in case this happens again... Here it is...  Keep in mind first you need access to the ATT site will link you to the site Web de Blackberry and then DL file then open and install and do the following...

  Check that the device client software is installed on their computer, or it won't work.
   
  1. click on the start menu
  2. go in my computer
  3. go in: C:/Program Files/Common Files/Research in Motion/Apploader
  -If its 64-bit windows, it will be C:/Program Files(x86) /Common Files/Research in Motion/Apploader
  4. double-click on "loader.exe" (it may be called "loader" according to windows settings)
  5. a window opens saying "welcome in the application loader wizard." Click next
  6 next, where it is written 'Connection' to ensure that either "USB - PIN:" or "USB - PIN: UNKNOWN" appear. ""
  7. click on next. It take a while to connect to the device and then view the Application selection screen.
  -L'application selection screen will be a list of application control.
  -Items that are checked will be installed, if they do not already exist on the device.
  -Items that are not checked will not install, and if they already exist on the device they will be deleted.
  8. ask the customer to scroll through this list and check all applications they know they would like on their blackberry.
  9. once everything looks good, click Next.
  10. click on the Advanced button.
  11. make sure that 'remove all previously installed applications' and "Delete all application data" is checked.
  12. click Next.
  13. If loader.exe asks you if you want to automatically back up and restore data, select "do not automatically backup and restore."
  14. click Next and then finish
  15 advise the customer that this process can take anywhere from 20 to 40 minutes, and everything they do during this time is to ensure that the blackberry is connected. The first time that their blackberry starts after this process, it will stay on the screen of the hourglass for about 10 minutes, nothing to worry about.
   
  Once the client can see the home screen of their blackberry, they're OK disconnect.
  The customer will have to re - turn on their radio, they can do so by going to manage connections > select Mobile network

  Sincerely,

  Sarah
  BlackBerry customer support
  Research In Motion Limited
  Tel:
  NA toll free: 1-877-255-2377
  UK toll free: 0808 100 7466
  Europe: + 44 1753 558400
  Around the world: + 1-519-888-6181
  E-mail: [email protected]
  Web: www.blackberry.com

• BlackBerry smartphone Curve 8530, no option to download on BlackBerry AppWorld bridge

  No download for smartphone to appworld for blaclberrybridge option

  I can locate the program very well, but there is no download option. I am trying to sync my new PlayBook with my curve and it worked - until I did an update > now I can't go forward with this issue. Any suggestions?

  When I have my direct phone to AppWorld and call the BlackBerry Bridge, it shows the program with critics, snapshot screens, but there is no download option

  caa3065 wrote:

  I am now getting the error message "an error socurred connect your smartphone via BlackBrerty bridge"... no other information available... seems they can both read each other via BlueTooth, but cannot connect

  Restart both your 8530 (perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.) and the PlayBook (tap the battery icon > restart) and try again after the bridge connection.