BlackBerry Smartphones unable to synchronize Internal Error #4238

Synchronization of every day without any problem, today I get error notice that says: ON FOUND of DUPLICATE RECORDS Of the DEVICE... When I open the configuration tab and view the log , it contains a list internal error 4238. with not many options. I restarted my computer, I have restarted my BB, out the battery and replaced, without success. Help!

I found a few things and was able to solve this problem.

  1. Go in sync / Configuration - VIEW the LOG and see where the error occurs.  In my case, it's the calendar.  But in other cases, it may be contacts.
  2. Get sync and go in the backup and restore, click Advanced.  Right SIDE, you will see the device databases - choose the offending database (calendar in my case) and clear it, then close out of the window.
  3. Come back in SYNCH - CONFIGURATION and try again.  If it STILL does not respond, repeat step 2, then you might want to try and device overright - IE choose one-way simple config Outlook of device as indicated in the previous post.
  4. Once its done successfully, you can reset all the sync options back to normal (back to 2 say synch etc..)

Tags: BlackBerry Smartphones

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