BlackBerry Smartphones unable to use fancy smiley applications

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• BlackBerry Smartphones unable to use BBM

  I can't use BBM on my curve 9320 such as a message informs you that exception; java.lang.NullPointer as follows Eception Exception. What's this & how can I get rid of him?

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• BlackBerry smartphones unable to use instant messengers!

  On my flipberry I don't have an internet/data plan on my account with tmobile!

  But I can't connect to WI - FI and surf the Web well, Im able to download Apps new!

  But I am unable to connect to one of the messenger applications that are installed on the phone when I am connected with the same WI - FI connection.

  Yahoo, google, msn, aol, etc., that each of them do not work!

  I know im putting the good info, but I get the error message is...  "Service not enabled for this handheld".

  Does anyone know what I can do to solve this problem, so I will be able to use my applications of instant messaging via a Wi - FI?

  Or instant messaging works only if I have a data plan for blackberry?

  To access the IM or just about any BlackBerry application you must have Blackberry data plan. It is a necessary requirement for all.

• BlackBerry Smartphones unable to use BBM: contact is still pending.

  I just bought a BB Curve 9220 and enabled wireless data plan on my GSM sim; which has already been activated. I tired to add a contact to BBM using the PIN, email and name, remaining in the State of pending: authentication required. Targeted contacts have also done the same thing; but of no use. I can send and receive text messages by the PIN. But unable to start a conversation on BBM. I ask somone to help me sort this issue as was the single most of the main reasons for me to get a BB BBM! Sigh!

  (My email address is checked on the BB, which works perfectly fine).

  Thank you

  Ensure confidence that you have a data plan that includes messaging as BBM, a BlackBerry data Plan not limited only to email (got some mobile service providers, that have different stages of data like this plans).

  If yours is understood BBM, as the dependence on the send your service books to activate BBM.

• BlackBerry smartphones unable to use e-mail

  Hello

  I got a blackberry torch, but he has developed some problems so I returned to the store.

  The store rep saved and restored my data of the torch to a curve they lent me.

  After receiving the phone I couldn't receive or send emails on any of the previous emails that I had set up the torch.

  I am not yet able to create new e-mail accounts or modify the 'old'.

  Really need help.

  Hello

  Have you tried to reset your BBID password by following the steps above to Ko?

  After the reset of password, you can use your BlackBerry browser and browse the www.blackberry.com/integrate to add / edit an e-mail message.

  Can you try that again.

• BlackBerry Smartphones unable to go beyond Trusted application question

  Help

  I installed on my Torch 9800 Podtrapper; However, it crashes and restarts my device and I can't start it.

  I want to delete, but EVEN in safe MODE he always asks me if I want to grant trust status to the app.

  Whatever the answer (Yes or no) the device then restarts.

  As indicated, this also happens in Mode without failure.

  I don't see a way past that.

  Does anyone have bright ideas, how I can get to Options, so I can remove this app.

  Thank you very much

  Jools

  If you can not pass this step, even in Safe Mode, connect your phone to the BlackBerry Desktop Software on your PC.  Once your phone has been recognized, click Applications on the left side of the software and uncheck the box next to the troublesome app.  Then click on apply at the bottom of the software and Podtrapper is nothing else but a bad memory.

  And that's my bright idea.  I hope this helps you.

• BlackBerry Smartphones unable to use my phone

  My BB torch behaves weird. The last 2 days my touchscreen or buttons do not work. I tried removing the battery and keep it for 1 hour to overnight to reset. However whenever I connect the battery to the handset, it is automatically switch it on while I was expecting to wait for me at the turn, press the button. In the process, he continues the same behaviour limiting to me to make a transaction, including impossible to receive calls. Please advise as this is a workstopper for me.

  Maybe you need a refill of the OS or the update.  Try this quickfix.  Try to connect the device to Desktop Manager on your PC.  Often this can fix it.  DM detects that your software needs and update and will do it automatically.  Please note this only works on the newer operating systems (and this does not apply to the BB10 that uses BB link another program manager of operating system)

• BlackBerry Smartphones unable to use voice dialing with Bluetooth

  When I created first of all my bluetooth, I was able to use the voice dialing without any problem.  Now, it does not work.  When I try to make a call using bluetooth, the screen displays "voice dialing initialization" and just stays there.  Voice dialing is always working to make a call with the handset.  Any thoughts?  Thank you.

  Drey says:
  When I created first of all my bluetooth, I was able to use the voice dialing without any problem.  Now, it does not work.  When I try to make a call using bluetooth, the screen displays "voice dialing initialization" and just stays there.  Voice dialing is always working to make a call with the handset.  Any thoughts?  Thank you.

  I have exactly the same problem.  The only thing that restores it must draw on the battery. Then, it is set for a day or two and return to the "blocking during initialization".

  I read the audio entering BT during initialization, before the sound "tones" to let you know the word, it will lock.  When I remember not to speak before the beep, it seems to work better.

  Give it a try!

  If it helps, please click the button of "Bravo."

• Wipe data security blackBerry Smartphones - how to restore the mail application?

  Feature: BB Torch 9800.

  Provider: t-mobile.

  I had problems with my gmail set up.  I could not send / receive.  Message "blocked service."

  I did a Wipe of security under option.  Now, my Mail app icon is gone.

  If I go into setup - mail accounts, I see the Internet mail option.  It asks me to enter the account of the company, I do not agree.

  1. how to restore the Mail app?

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  Thanks for your help!

  Hello and welcome to the community!

  email_dc wrote:

  1. how to restore the Mail app?

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot-~ 5 minutes...
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  email_dc wrote:

  1.

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  There are several methods (which, BTW, no I believe to be useful to your situation):

  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data
  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe
  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  • KB29847 How to charge a BlackBerry smartphone without using the BlackBerry Desktop Software

  email_dc wrote:

  1.

  2.

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  N ° of BB devices lack a complete email client on them. Instead, they depend on the BIS service to provide messaging functionality. BIS is active when you have also listed Internet/personal email where you currently see only Enterprise. All services of BIS, are sent to the device via data carrier network... contact them are therefore the right approach to discover why their network is no longer to deliver to you the services that you pay for.

  Good luck and let us know!

• BlackBerry smartphones can not open the downloaded applications

  I have a blackberry 9360 and it's great, the only problem is that some applications don't download, same if I'll buy them and others will download but does not open "Phone Warrior will not work without the requested permissions" I accept all requested permissions, but it still does not... Can anyone help?

  Hello

  If you've got reliable sources (e.g., BBWorld) apps and they are therefore particularly compatible with your device and the OS level, then it is possible that you have a policy COMPUTER on Board that is blocking them. Reference:

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  If you indeed have a political TECHNOLOGY and are part of a BES and environment, then stop now and contact your BES admins for help... only they can tell you if what you're trying is against them.

  If you have a COMPUTER policy and are not part of BES, then the question arises why the it policy exists on your device. In general, it's because you got 2nd hand device and the seller does not correctly clean it... refer:

  • Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  But even without the seller, as long as they did everything in their section of the KB, you can always clean the device of the it policy. The process is to destroy everything, please first review the link in my sig auto on this post for a full and proper backup procedure to follow.

  Once you have this full backup, to proceed with this:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Thereafter, proceed to restore your applications and data, but DO NOT make a full restore... instead, only a selective restore of the databases you really need (e.g., contacts, calendar, etc.) and specifically avoid restore databases that have nothing to do with politics, COMPUTING, business , or anything similar - if restore you those, he will dutifully restore it on your device policy, and you will be right back where you started.

  Good luck and let us know!

• BlackBerry smartphones without download button on the application of the bible by lifechurch.tv

  I deleted my favorite app bible by lifechurch and when I tried to re install it doesn't have the [deleted] download please help button

  MOD EDIT: Deleted personal information to comply with the Community guidelines and the terms and Conditions of use.

  Hello and welcome to the community!

  I suggest that you clear the cache of the AppWorld application.

  • KB24714 How to clear the cache for BlackBerry World on BlackBerry smartphones and the BlackBerry PlayBook Tablet

  I hope it'll work for you! Good luck and let us know!

• BlackBerry Smartphones unable to download apps

  Hello world...

  I have a little unusual problem, I can NOT download any application from Blackberry App World.

  When I select any application and 'click' 'Download' I wonder to accept 'Blackberry App World Blackberry payment Service additive to the Blackberry ID' and after accepting that I see "Please wait" icon for a few seconds, but after that nothing happens at all. "

  What should I do?

  Help, please

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • KB24200 Screen loops when BlackBerry ID or PayPal authentication is verified in BlackBerry App World storefront on the BlackBerry smartphone

  I hope that it contains something useful.

  Good luck and let us know!

• cod file installed on the BlackBerry smartphone by OTA, error when starting Application

  Hi all

  I have devloped Balckberry app using Sybase Unwired Platfourm 2.0.

  I install all the required files depend on cod three (CommonClient, sup_client_rim, UltraLiteJ) with my main Application using the JAD file.

  Apllication is installed successfully with the three modules, but when I run Application, it gives the following error.

  Error starting of RR: Module "UltraliteJ-3' attempts to access the API blocked.»

  ((when I install all dependent files (CommonClient, sup_client_rim, UltraLiteJ) COD using Desktop Manager, Application works very well.))

  I had signed all the cod files installed on the device.

  Here is my jad file.

  MIDlet-name: RR
  MIDlet-Version: 1.0.0
  MIDlet-vendor: BlackBerry Developer
  MIDlet-Jar-URL: RR.jar
  MIDlet-Jar-Size: 226631
  Microedition-profile: MIDP-2. 0
  Microedition-Configuration: CLDC-1. 1
  MIDlet-1: RR, images.jpg.
  RIM-MIDlet-flags-1: 0
  Manifest-Version: 1.0
  RIM-COD-URL: RR.cod
  RIM-COD-size: 67308
  RIM-COD-creation-Time: 1322626069
  RIM-COD-Module-name: RR
  RIM-COD-Module-dependencies: net_rim_cldc, sup_client_rim, UltraLiteJ
  RIM-COD-SHA1: ee 06 5 c 50 6f 4 c 1 3 a 0 b 68 53 12 6th b1 70 a1 a7 df e4 f9
  RIM-COD-URL-1: RR - 1.cod
  RIM-COD-size-1: 26984
  RIM-COD-SHA1-1: 8 b 98 42 9f 44 0c 98 31 57 6 c 18 a0 d4 28 47 bf 92 cc 2 c 6B

  RIM-COD-SHA1-2: ba e1 89 79 00 39 5a1 has 49 6 49 55 94 eb 7f 2 c 0f 99 c4 a2
  RIM-COD-URL-2: UltraLiteJ.cod
  RIM-COD-URL-3: UltraLiteJ - 1.cod
  RIM-COD-SHA1-3: 5th 6 7f 60 82 68 15 07 fb fe bf 4-6 c fd 8 88 c a 7, 4 b f0 c6

  RIM-COD-Module-dependencies-1: net_rim_cldc, net_rim_os
  RIM-COD-URL-7: UltraLiteJ - 5.cod
  RIM-COD-SHA1-7: 2d 81 8A cd d4 4B 3f be 20 6B ad 01 f 30 d6 ba c1 e5 59 4 b
  RIM-COD-URL-6: UltraLiteJ - 4.cod
  RIM-COD-SHA1-6: 07 e5 0e fa 47 80 bd ad 12 93 32 87 05 e7 c5 70 83 9f 14 a0
  RIM-COD-URL-5: UltraLiteJ - 3.cod
  RIM-COD-SHA1-5: 5 ch a0 bc 59 70 0f 9 b 53 23 44 ae eb d9 f3 d3 2nd ec 09 c3
  RIM-COD-URL-4: UltraLiteJ - 2.cod
  RIM-COD-SHA1-4: this c6 d6 70 18 df f6 29 9 b 91 e4 d3 fb 5f ea be 13 35 61 06

  RIM-COD-URL-8: sup_client_rim.cod
  RIM-COD-SHA1-8: b9 b2 98 79 9f 2f 4 d 6 b 3f c2 d5 13 57 47 42 7 b f4 70 a0

  RIM-COD-URL-9: sup_client_rim - 1.cod
  RIM-COD-SHA1-9: 51 8 b 23 f1 ff 61 64 16 49 23 4th c6 89 63 4 ad d c2 29 d0 bd

  RIM-COD-Module-dependencies-2: net_rim_cldc, UltraLiteJ, net_rim_os, net_rim_satsa, CommonClient
  RIM-COD-URL-10: sup_client_rim - 2.cod
  RIM-COD-SHA1-10: 59 27 3rd d5 33 83 70 f8 c4 d8 92 7B e5 51 37 09 70 56 c2 bf

  RIM-COD-Module-name-3: CommonClient

  RIM-COD-Module-dependencies-3: net_rim_cldc, net_rim_crypto_1, net_rim_crypto_3, net_rim_crypto_2

  RIM-COD-URL-11: CommonClient.cod

  RIM-COD-SHA1-11: ef 7 has da 29 08 66 f5 22 63 ef 63 9 b 46 5f 3 a 3 b 84 d1 ae 6 b

  I got extect all files in jar files.

  PLS, someone has a clue what the problem. ?

  Thaks and regards.

  Hi @hmorzariya,

  I see two options:

  1. the 'UltraLiteJ - 3.cod' the file has not been signed with success.

  2. the "RIM-COD-SHA1-5' does not match."

  3. the size of the cod is missing.

  Signed the file on your own?

  I think you might need to update the JAD after that you sign the COD file...

  E.

• BlackBerry Smartphones unable to synchronize contacts with Desktop 7 subfolers

  To set up synchronization of the various folders and files of data using BlackBerry Desktop Software 7.0, follow these steps:

  1. Connect the BlackBerry smartphone to the computer.
  2. Open BlackBerry Desktop Software, and then click Organizer.
  3. Click Configure next to the type of data (Contacts, calendar, tasks, notes) which requires sync with a folder.
  4. Click Advanced...
  5. Select the folders tab.
  6. Select the radio button to select different Sync.
  7. Navigate to, and then select the specific item to be synchronized in the list and click Add
  8. Click OK.
  9. Click OK.

  Thanks for the Info. not familiar with the forums. Have since found the solution. It is a problem of blackberry, I had to set up a new profile of .pst and import all data.

• BlackBerry smartphones can not use the contact option search on blackberry messenger

  my camera 9360

  I can't use contact search on my blackberry messenger, if I use that just get my blackberry Messenger to block/no response.

  What will happen?

  Pliss help me, brother and sister n

  Thank before and after

  Hmm... I don't know why your BBM contacts are suspended.

  • I would try to backup your BBM contacts on your media card (open BBM > Menu key > Options > backup locally to media card).
  • Then, to delete BBM on your device in Options > advanced > Applications (options > device > Applications)
  • Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.
  • Now, reinstall BBM using your Blackberry browser to www.blackberry.com/bbm
  • restore your identical to the backup above BBM contacts.