BlackBerry Smartphones Urgent help for a blind man to please...

I would be really grateful if anyone can help.

My boss is blind and to Japan for a few weeks and relies on his Blackberry for contact. (blackberry speaks his messages to him).

It is impossible to connect to any network at the Japan, even if roaming is enabled (I just spoke with 02).

He tried to put his sim in another phone to the Japan and it worked so we think it is a box on his Blackberry, which must be checked/unchecked.

We tried to change the "manual mode", as part of the Mobile network, but that did not work either is not available all the networks and the network there are currently on says 'none '.

Can anyone help?

Thank you very much

Emma

Could be the 8900 is not a 3G device, the 9300 is a 3G device, and aircraft carriers Japanese I remember correctly, use bandwidths different simple EDGE radio that the 8900 is capable of.

Can it connect to a WiFi hotspot, and if so, it could probably use WiFi for data like email and such.

The 8900 has these bandwidths:
GSM 850 / 900 / 1800 / 1900

The 9300 has these bandwidths:
2G Network GSM 850 / 900 / 1800 / 1900
Network 3G HSDPA 850 / 1900 / 2100
HSDPA 900 / 1700 / 2100

If I remember correctly, the Japanese carrier NTT Docomo are a network HSDPA and UMTS, which both networks are basically 3 g.

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