BlackBerry smartphones Urgent! Need to download OS to Bold 9900

I had issues with my Bold 9900 and ran the 'factory reset' using BBSAK.

My phone is now blank with a white screen.

I downloaded the latest OS for Bold 9900 (v7.1.0.2061) to my network provider (Safaricom Kenya) using this link: http://us.blackberry.com/support/apps-and-software/desktop-and-device-download-sites.html

However, during the launch of the installation, I get this error message: "error reading put in place the initialization file.

Help, please!

Disconnect your phone from BlackBerry Desktop Software, wait a few seconds and try again. Sometimes COMICS does not detect your phone on the first try; you might even have to try several times. Once it is connected, you are prompted to load the operating system that you have downloaded.

Keep us updated on your progress.

Tags: BlackBerry Smartphones

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