BlackBerry Smartphones is what my emails to remove Bold 9900 soon as I received it?

I connected my Rogers email on my smartphone.  When I get an email through my smartphone, I am able to see it, but when I go back to the Inbox a few minutes later it is no longer displayed in the list.  Why is this happening?  I only had the phone for 1 week. I want to be able to retain e-mails until I have remove it from my computer at home or I delete them manually from the smartphone.

Hello

Reference:

  • KB05133 Features of the BlackBerry Internet Service email reconciliation

The situation you describe usually happens with an e-mail account which is, according to this KB, capable of deleted point reconciliation of the server for the BB. If there is an another e-mail client, access to this account (for example, Outlook on your computer at home) and the client is configured to delete messages from the mail server when it downloads, then BIS reconcile conscientiously that made back to the BB - from the perspective of the BIS, the element has been removed, because BIS may reconcile only against your mail server - he can't see this other PC-based e-mail client.

To avoid this, you must configure Outlook (or whatever the PC email client you use) to leave messages on the server, with the option (if available) to delete the server only when you remove them within your Outlook client itself. Normally, this allows the ability to keep the BB correctly synchronized with the Outlook client.

Depending on your mail PC client, this may or may not even be possible:

  • KB12283 How to leave or remove copies of e-mail messages on the mail server

Good luck!

Tags: BlackBerry Smartphones

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