BlackBerry Smartphones, versions devices

Similar Questions

• Encryption of blackBerry Smartphones memory devices does not turn off

  I want to use blackberry protect but since I got my phone there a small lock next to the checkbox to disable encryption so I can't turn it off. I upraged to os7.1, but the problem remains. Can someone help me?

  Hello and welcome to the community!

  I'm not sure about the correlation between the encryption and the BB Protect... you jumped from one to another at whiplash speed in your post... do not understand.

  But, nevertheless, if encryption is active and locked, then the most likely answer is that your device has a COMPUTER Board policy that requires encryption is active. You can check the existence of a COMPUTER policy via this method:

  • KB30076 How to check for an it on a BlackBerry smartphone policy

  If you're on BES through your company or otherwise, you have to stop now and talk to your BES admins, because they are in control of it on your device policy.

  If you are not on BES, then somehow you got a device that once stood on BES, and who gave you sanitized it not properly before give you the device. You can now clean, but it will be totally destructive. Therefore, please begin by reviewing the Backup link in my sig auto on this post and make sure you have a full and complete backup.

  Once you have a backup, you can do this to clean your BB of the it policy:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Subsequently, when you restore, DO NOT make a full restore... rather just do a selective restore of the databases you need (e.g., contacts, calendar, messages, etc.) and more precisely to avoid any database that have nothing to with COMPUTER policy, business, etc.. If you restore those, they will dutifully restore COMPUTER policy and you will be right back where you started.

  Good luck!

• Message from blackBerry Smartphones: MTP Device Mode is enabled on

  I just did a hard reset (remove battery) on my Storm2 9550.  When it finished start, I started the Desktop software and connected the phone via the USB port.  I received the following message:

  This Blackberry device using a connection of the PSG.  Some features of media for your device mass storage mode, which interrupts all active media transfer protocol (MTP) connections.  You want to mass storage mode?

  I don't know exactly what that means or if I should answer 'Yes' or 'no '.  (I had a bit of luck you are looking for this particular online message).

  The BlackBerry Storm smartphone can connect to a computer in one of the following ways:

  • USB mass storage mode
  • Media Transfer Protocol (MTP)

  MTP allows a BlackBerry smartphone user transfer media files between a computer and a BlackBerry smartphone and provides support for multimedia files that have specific requirements, such as restrictions associated with the management of digital rights (DRM) technologies.

  A BlackBerry smartphone appears as a Portable device in my computer when connected to the computer using the PSG. It does not appear in the devices with removable storage section and has not assigned a drive letter.

• Problem blackBerry Smartphones with device update the Version of the software 7.1.0.746 for BlackBerry Torch 9810

  I received an error when you try to update the software version of 7.1.0.391 to 7.1.0.746 device

  Computer rebooted, turned off mass storage device, reconnected phone several times, but always the following error.

  !  There was an error in updating your software.

  Application loader failed to connect with your device. Restart the process of loading, reconnect your device and try again.

  Encountered unknown error [A:0 x 00000001]

  The phone will reboot with the old software and everything works fine.   I guess that its better to wait for a temporary fix of the program or simply not load the software at all.   Does anyone else know this problem?  Cheers, EJPM

  Just complete the update on the Web instead of the update of computer desktop and everything worked well. NOTE: It does not take very long.

  Then, maybe there is a bug in the update of desktop?     anyway, if anyone has the same problem try the update the Web.  I hope it will work for you.  Cheers, E

• BlackBerry Smartphones BB Device software - what and where

  Hello world.

  I had a problem with my app, thanks to this forum, I found that the reason was the old version of my device (on the box fairs 4.5.0.52) software.

  I need the 4.5.0.62 version and more.

  Today, I spend several hours looking for such a version, but I'm only confused with all available versions.

  So, my question is, what is the latest version available? Is - this version is stable? Where can I download it? Download somewhere unstable/development version?

  My BB is 8300.

  Thank you.

  This isn't a recommendation to install, but if you need the software, visit this link!

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=8300&thread.ID=7411

  Let me know if it helps!

• BlackBerry smartphones export device calendar to a common Format of office

  I hope someone can help us with that.  I recently updated my curve software (before the backup device... duuuuh).  After the upgrade, many fields "Send help" my calendar entries have changed since the designation of origin "the default device.  Well, as a result, my calendar of the device will not correctly synchronize with Outlook and I have not found a way to force all my peripheral calendar entries in Outlook.  It is apparently a "function".

  Now, if only I had saved my camera before the upgrade... But I'm here...

  So, I thought I might be able to export my calendar to another common form, .cvs, .txt, etc..  But, I did find a way.  Is it possible that I can export that I'm talking about, or remove it from my backup file on my desktop?  Better yet, what can I do to get my calendar entries that you want to synchronize with outlook.  (I tried to do a one-way sync from my device calendar to outlook, but he ignored the "Default device" entries... I really don't understand why...).

  So, why I'm going this topic?  Well, I thought I'd be smart and align my calendar entries for the various email accounts that I have (1 for businesses, 1 for personal use).  So I can color code each so that they appear in my calendar as such so that I could easily see what type of calendar entry, it's color (business or personal).  I used this method because there is no field "category" for calendar entries.

  I don't know if there is a problem with the Desktop Manager. I would do a clean uninstall using this guide:

  http://www.BlackBerry.com/BTSC/KB02206

  Then go and install the latest version 5.0 without a manager of media from here:

  https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

  Also be sure to remove all books with "[email protected] [CICAL]" service to e-mail accounts, don't use only not the calendar. The be sure to move all the entries in the calendar default device as indicates it the previous link on multiple calendars.

  If none of this works, you can have a database of damaged on the phone calendar. This would mean the removal of the Calendar database so it can recreate (you can lose some calendar entries unless you have a good backup of earlier). We will see how the suggestions above first work before doing this.

• BlackBerry Smartphones BB8100 device software v5.0 Upgrade... FATAL ERROR

  Guys,

  I have a BlackBerry 8100 with software version v4.2.1.101. With this version, I could not able to listen to music through my bluetooth (wireless). So I dicided to upgrade my software with version 5.0 (later). I downloaded the 5.0 version of the Desktop software and installed in my laptop.

  After installed, software to office by train to install device software v5.0 in my blackberry8100 which is connected via the USB port on my laptop.

  He has been collecting information from device and tries to save my camera... so far very well.

  After backup, next step is, 'connecting to the device ROM', ther, I get "ERROR FATAL" took place and saying try again.

  I tried several times, always I am getting same error msg which connect to my device. Even I tried, after removing my SIM card, memory card.

  I checked the compatibility of the version of the software for my 8100 device, its says YES. But still I am facing this problem...

  Fortunately, my camera works fine with my old software itself, even if the error occurred during the upgradation... :-)

  Please, help me to update my device with the latest version of the software.

  Thank you

  Guys,

  I solved this problem myself only...

  What I did:

  1 uninstalled my DesktopSoftware v5.0, which I've already updated since version 4.1

  2 install bits version DesktopSoftware later, I chose DesktopSoftware v4.5.

  3 downloaded Device Software v5.0 (Web-based)

  4 removed my my camera SD memory card.

  5 run it downloaded Device Software v5.0.

  He back-uped my data, remove the old software and installed the new version of the software.

  Clean and good appearance than before. Very well...

  I'm not sure it's the right way... , but it worked for me...

• Setup blackBerry Smartphones version 6.11.0324.1701 ERROR messaging application

  Hello

  I need urgent help. I've recently updated to OS6. Since the update, I tried to add an email account to my BB, but whenever I try to open the configuration application, he advises to update the configuration of Messaging Application 6.11.0324.1701. There is a major bug in this update.

  When I click on cancel, I can't access the configuration. When I click ok, the error 'com.rim.bis.client' contains a different version of the "net_rim_bis_client" module, which is also used by "Email Setup Application". If you continue, "Email Setup Application" may stop working correctly. Move forward? When I click on no, the entire download is canceled and I can't access the configuration. When I click on Yes, the device will not start and I have to reload the operating system.

  The update, I want to talk can be found at http://vodamy.blackberry.com/rest/updates/tc/6.0/6.11.0324.1701/net_rim_bis_client_en.jad

  I tried all sorts of workarounds to extinguish my connections to update via the web; all with the same frustrating result. FOR ALL USERS, DO NOT UPDATE TO OS6 UNTIL THE PROBLEM IS RESOLVED.

  Anyone has a solution for this problem or does anyone have a contact in the RIM that can sort this question about ASAP?

  Hey Bimal77
  Have the same problem with you until I have try to check the box to enable permissions, scroll to the end of the list with custom parameters and click ok. It worked for me.

• Teams of blackBerry Smartphones Version 6 upgrade

  When I recently updated my BB 9650 to version 6 OS, he wiped data "Host Routing Table" my device. That left me without any service, except the AIS telephony. In Thailand, where the engineering skills can lead to more trouble than you faced initially, I had to take a trip of 20 miles from a home office area AIS to do re-configured.

  Now, I find it annoying to some few bugs, but I'm afraid to opt for more updates I don't want not distributed around the said particular mill.

  My gripes include:

  The impossibility of the 'response' to emails without starting a fresh message "Virgin." Possibility to save the project is there, but no shipping.

  The timer is unreliable and often, but not always, don't sound the tone of the end. Grrrr!

  Any advice on future upgrades of risk or not would be appreciated.

  Thank you!

  Steve, you can send service books and register host home routing table, as long as you have a signal to your mobile service provider.

  On your BlackBerry device, go to:

  1. options > advanced > host Routing Table > Menu > register.

  2 send your service from your carrier's BIS site books:
  Of your handheld: http://www.blackberry.com/btsc/KB15402

  Go to the Personal Email Set Up icon and sign. Then under help!, select Service books and select send service books.

  Your desktop PC: http://www.blackberry.com/btsc/KB02830
  North American carriers - scroll down to select your carrier
  Carriers worldwide - find your operator from the list

  3. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart. This restart, even if you have already done this, is often necessary to install the service books.

  Now, go to Options > device > advanced > default Services and make sure you have your correct account set as the default mail e-mail client.

• New blackBerry Smartphones version of the app world

  I have the Curve 8520 and now have app world version 2.0.1.12.   I got a message yesterday that the new version of 2.1.0.39 is available, but there is no 'Upgrade' to click on download button.

  The installation and upgrade instructions are the same. When, on the BB, you click on the link that you send to the BB (on site), it takes you to an installation location. During installation, the installation program recognizes that there is a previous version of the AppWorld on the device... and it will prompt you to allow him to replace the installed the new version.

  rber wrote:

  I don't understand why the email I got BB yesterday on my phone does not an upgrade click on option.  Choices are 2 that I have to click 'Critiques' and 'recommend '.

  I don't have any idea of what email you have received, so I don't know what it was. I remember never to receive an email advising me of this upgrade... then again once I check regularly for upgrades and other, so maybe I got him earlier than the email notification.

  rber wrote:

  I tried this email as you suggested.  He came in my email computer but not my phone. .

  Not knowing your configuration, I have no idea. You can also, as it is said on this site, enter this URL in your browser to start the BB installation program:

  • www.BlackBerry.com/appworld/download

  Good luck!

• BlackBerry smartphones swap devices of bold 9000 to 9800 torch

  I pass the "BOLD" 9000 devices at the torch. updated my connected desktop mgr 6.0, the 9000 pc, asked to connect the torch did this, when during the final switch, I get the following error

  updating file net_rim_bb_appworld.cod for "Blackberry app world" application is not compatible with the version that is installed on your device.

  Please notify. can I delete app world for the 9000? the torch? dead in the water until it is resolved

  I would recomment remove both devices of the world of the app it could be or. Its a program easy enough to acquire if I worry too much about it. Let me know how it goes!

• BlackBerry Protect Blackberry Smartphones - no device on the website

  Hello, I had a problem with the BB protect for P 9981.

  I put in place to protect my blackberry phone and did many backups, but when I have access to the site to protect online, no device is displayed. I tried to uninstall and reinstall the app on my BB, and did backup again... nothing.

  I don't have Bes. and th ephone has never been used in business.  .

  What can I do?

  So I contacted Blackberry to do this and it took them a few weeks, but they finally managed to solve this problem for me. I had this problem with several bbid. Still not sure what caused it but happy to say the Blackberry customer service has been able to solve this problem.

• The Desktop of blackBerry Smartphones version 6 not finding phone after the decommissioning of the non working version 7

  OK, so I FOOLISHLY accepted the version of office 7 update notification and downloaded and installed the new version, only to be reminded that I had done this before, had problems and had to downgrade.

  Months ago I had problems and spent hours of my life trying to figure out exactly how to move to version 6, after losing several hours I finally got it working everyone and everything was fine until my moment of stupidity, the other week.

  I now find myself unable to make it work.

  I searched the forum and all I can find thread suggests what I did...

  Where I am now...
  I uninstalled version 7, reinstalled the 6.1.0.35 version (the version that worked, for which I had the installation zip file for on my pc after I had problems earlier in the year)...
  Tried to make it work, without success...
  So I tried to uninstall version 6.1.0.35 completely, turn off the pc, the pc rebooted, reinstalled the version 6.1.0.35, off the pc, restatrted pc, tried to get the software to find the handset

  No joy!

  Anyone point me in the right direction, until I completely lost the plot? !!

  I want version 6.1.0.35 installed and find my phone, and syncronising, as it was before I accepted the update to version 7 by mistake!

  IT SOLVED!

  OK I have persisted, yet another uninstall and reinstall and no luck... but then I thought to look at Device Manager and get windows update software. Now updated, driver, everything works...

• BlackBerry smartphones which device is photographed here?

  View this at http://na.blackberry.com/eng/services/appworld/

  What device is photographed here?

  

  RIM BlackBerry Curve 8900.
  aka "curve II.

• BlackBerry Smartphones several devices at the same time?

  I bought a really cool together Motorola HT820 wireless earpiece that works like stereo

  helmet and a bluetooth phone.  I just bought another game and can use the headphone jack and the splitter

  to listen my songs from my storm blackberry on the two headsets.  I wish if I could understand how

  for the two atria connected wirelessly in listen-only mode.  I can turn on and synchronize a device, and then turn to

  on the phone, and the other game recognizes and pray okay to connect, but when you say OK, the first device

  takes precidence.  I didn't need to have two sets with two-way communication as in telephone mode, but

  like, my wife and I to be able to listen to wireless.  All hope?

  Thank you

  Andrewm

  While I'm not 100% certain, I believe that most bluetooth devices can accept only one connection at a time, especially with the same type of device.  I know that my laptop can accept multiple connections as long as each unit is separate (although I've never matched two of the devices themselves) but I was never able to get a phone to manage more than one helmet, or more than one laptop at a time.