BlackBerry Smartphones video / Audio Out of sync

I have a BB9650 with 5.0 o/s.  The only problem is when I play videos the real Visual and audio are not synchronized.  Complete the part of the video and the audio ends then.  On long videos, this can be important.  I reloaded the video using Desktop Manager and it still does not work.  I will NOT use 6 o/s because it's a bad operating system, using more than 50% of the RAM and slow down my BB so it crashes all the time.

I appreciate any help anyone can provide.

Hey fireman47960,

What format is the video? The following document has information on supported video formats:

http://docs.BlackBerry.com/en/smartphone_users/deliverables/18349/711-01774-123_Supported_Media_Type...

If the file is a supported format try to remove the file from the device and then use "Mass storage Mode" and copy the file on the memory card and the test.

1. how to enable or disable the mode on the smartphone BlackBerry mass storage: http://btsc.webapps.blackberry.com/btsc/KB13564

2. open my computer on the Windows desktop, and then open the media card in the devices with removable storage.

3. copy the file in the video folder.

Tags: BlackBerry Smartphones

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