BlackBerry Smartphones with app Facebook 1.6 problem

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• BlackBerry Smartphones WITH the STORM's MAJOR PROBLEM! -Custom ringtones are NOT vibrate or go silent

  According to the Guide to storm: "you can receive different notifications for incoming messages and calls from specific contacts or groups of contacts. Call and message notifications for your contacts are received even if you switch your sound profile silent or vibrate only. »

  In other words, if you are in a meeting and on vibrate or silent mode, the phone will ring always if a call is received by a contact with a custom ring tone.  It is a defect and design MAJOR, in my view, totally unacceptable.  On all other BBs, vibrate and silent mode apply to all calls/messages - even those with custom ringtones.  Why is different from the storm.  He made the custom meaningless since once assigned ringtones, they can never extinguish. so for BB users who regularly attend meetings beware!  Assign a custom ring tone will be a career limiting move.

  As a loyal BB user for 5 years and more, I humbly ask RIM to fix this ASAP!

  I guess that when I changed it to the volume of the active profile that it would float to the active profile, being far away when it is to vibrate or silent or normal.  That doesn't seem to be the case.  It would be more logical than sense, though.

  However, I made a temporary fix.  I created a custom profile I call silent default.  I put the ringtone in this profile to:

  Ringtone: Ringer_ClassicPhone

  Volumeilent

  LED: Normal setting

  Vibration: on

  This causes the vibration when one of the call of people custom ringtone.

• BlackBerry Smartphones Get app world works... the 8520 using a mac...

  Help me please! I tried everything, I just bought a BlackBerry 8520, v5.0.0.681 (Platform 5.2.0.67) and I was so happy, but now I do not know... I can't get anything to work... well ok, I can call and send SMS messages... but I was expecting a little more

  I can not install the app world, I really tried to find solutions before writing, but I can't find anything that helps...

  I tried first on the mobile; It has installed but says something about an unsupported version, so I uninstalled the app...

  then I tried with the desktop software, it gives me this message: BlackBerry Desktop Software could not validate your update to the BlackBerry device. Aborting installation because of the failure of the validation. Some packages contained unsatisfied dependencies...

  If I'm going to try one the web, I get this message after choosing the stem;

  Hello and welcome to the community!

  Your BB OS is outdated... you need to update... the current version is 5.0.0.1036. Here's what I recommend... Since you are on MAC, which makes it a bit more difficult that the sets of tools to deal with things are much more limited on MAC:

  (1) properly uninstall the RIM desktop software:

  • KB18771 Install and uninstall of BlackBerry Desktop Software on a Mac computer

  (2) obtain a new download of the RIM Desktop software:

  • http://us.BlackBerry.com/apps-software/desktop/desktop_mac.jsp?lid=us:BBsoftwareesktopSoftware:MAC & lp...

  (3) install the software on your MAC Desktop

  • KB18771 Install and uninstall of BlackBerry Desktop Software on a Mac computer

  (4) now run the Desktop software, connect your BB when prompted and perform a clean reload of your BB OS, choose the most recent version that it offers (if all goes well, 5.0.0.1036):

  • KB19915 Perform a clean reload of software applications smartphone BlackBerry using BlackBerry Desktop Software on a Mac computer
  • If you have no data on the BB that concern you, and then simply proceed with this update. If you have data on the BB, do not agree that the update and first perform a manual backup of your BB to your Mac. After the update, you may need to restore from this backup (update COULD take a backup itself and restore for you).

  (5) close the Desktop software and unplug your BB when it's all over.

  Now, you must do these steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! Good luck and let us know!

• BlackBerry smartphones cannot load facebook, or any other site, but get e-mails

  Hi, does anyone have any idea why I can't load facebook mobile, or indeed any site Web, even though I normally receive e-mails and facebook messages.  But when I click on a link to take me to facebook etc.  It seems that it is loading, but it never does.  all I get is a blank page.  I have just received very well and could access any link until recently.  I don't know if maybe someone changed something in the perhaps settings - but I don't have the slightest idea how to again access facebook mobile etc.    I'd like to be able to do it again.  Thank you.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you!

• Email to blackBerry Smartphones has stopped working! The problem is NOT solved!

  My BB 9780 was working fine a few weeks ago and then stopped my emails.

  I have not added any application or change anything

  I tried this service book record thing, out of battery, removal of e-mails and trying to set them up again (which doesn't work now) and nothing

  So no idea?

  I'm tired of these bugs... I would really like to have a phone that can receive emails, otherwise it will become a big paperweight

  Hello and welcome to the community!

  I know you said you tried some things, but I don't know if you've done these steps exactly. Therefore, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Problem blackBerry Smartphones with updates/app loader/SoS - Blackberry Curve 8900

  The symbol of SoS came today and I looked up what may be causing it.  Nothing appeared to be damaged if the only other option was my software was not up to date.  Well, I installed the software for the device from RIM under my service provider, but oddly, I had no prompts to choose the directory in which I tried to install the software.  After installation, the Application loader loaded, and I clicked on "Start" on "software update."  I got a prompt saying: "Please connect your device" with a menu of dropbox and any options that it contains.   Now, my blackberry works with this computer (Windows 7) because I can access photos/music/etc through the storage using the USB.  The USB is connected when I try to use the Application Loader.   So ontop of the fact that I can't use my phone until it is updated and cannot update the phone due to software bug, I also can't FIND the path to failure again access software!  Like I said earlier, there is no no. PROMPTED to wonder where I have to install the software.  I looked on several forums for the automatic and same path SEARCH keywords such as "Research in Motion", "Device Manager", "Application Loader" and even "Blackberry" and none of these files allegedly exist.  I can access ONLY the charger of application through uninstalling and reinstalling the software, because it runs automatically after installation.  I hope that the program from a site legitimate BlackBerry (https://www.blackberry.com/Downloads).

  I am very, very upset by this phone. OnTop of the many bugs I've known throughout its use, its sad that I HAVE as a customer to update my phone my phone just otherwise stop across the network to my ISP until I do it.

  If I do not get immediate help on these issues through independent e-mail, personally never buy a Blackberry again and to discourage anyone from aswell.

  Kind regards

  Chris

  Already done this as I have explained in the original post.  Even then, I clicked on your link and was sent to the same Web site that I had already spent too except the one you sent me was strictly for East Asian languages, which I'm not going to download.  I had already downloaded the international and selected English.  The path to this program does not update the phone matter.  I have yet to come across a program that doesn't work than strictly on your C drive only.  Despite this, I have enough space on my C drive for the file - but it does not yet exist nor do ALL files/folders in the directory that was supposed to be created.
  Oh well, thanks for your help.  I guess I'll have to deal directly with RIM and waste more time with this phone.  Bugs, gel, blockings, reception loss/bad PC/updates to update software that are up-to-date and for the worst of all - a phone that forces all the reception off the power when you need to update, what a very good product.
  PS. other then Google Maps, no addons were never / have been installed. Phone never fell on a hard surface, but has a box of rubber for this instance.  Phone has no damage water (indicated by white strips) and no interior/exterior changes have been or is still made.  Never left in a hot/cold climate for long periods of time either.  So there is really no excuse other then a bad product.
  Wish me luck when they tell me to call my service provider of reception because it will not be the fault of phones; or, I will say to call microsoft, because it will not either rims software.  This is the circle of bad technical support.
  Thanks again.

• Problem installing the update of blackBerry Smartphones BB App World

  I have a very old BlackBerry App World build my torch.  While I wait for a Z10/Q10, I try to update.  For some reason when I update to 2.1.1.2 to 4.3.0.26 I get a Setup error.  Any suggestions on how to do it?  I don't see a way to remove the BlackBerry App World and reinstall.  Thank you.

  -Eric

  Hi ericschiff

  Welcome to the Forums of the BlackBerry Support

  What model of torch you have! If you encounter a problem with the update you can try to re - install BlackBerry World. For which first of all, go to Options > device > application > locate and remove BlackBerry World of this list.

  KB10040 : How to view or delete an installed BlackBerry smartphone applications

  After deletion to perform a battery pull reboot by removing the battery in your device is on.  After you restart your BlackBerry browser go to www.blackberry.com/appworld and download the most recent version. Perform a restart after the installation.

  Try it and tell us if you feel any problem.

• BlackBerry Smartphones BB APP WORLD v. 1.1 PROBLEM - Please HELP!

  I am a new user/owner of a BB Curve 8330. In the options screen, it said c. 4.5.0.77 (Platform 3.2.0.51). I'm not sure what these numbers correlate exactly with (operating system, software device, etc.)-pathetically.

  This morning, I tried to upgrade to the new version 1.1 BB App World. I think I can get screwed up. When I installed it, it asked me if I wanted to remove the 1.0 version, and I said 'yes '. After installation of v. 1.1 and rebooting, I tried to use the new version and I always get the following error message:

  "BlackBerry App World is had problems connecting to the server BlackBerry App World. Check your network connections, and then try again. »

  My phone is not compatible with this version? I can't understand. I was going to download the 1.0 version and reinstall, but I can't seem to be able to find this version available for download.

  Please help - I don't know what to do.

  Thank you in advance,

  TDS

  PS: by the way, I know my network connections are fine. Everything works as it should.

  Here's the answer to the question I was trying to Irdawg a Newbie CrackBerry.com:

  Model: Curve 8330

• BlackBerry smartphones now, I have a new problem with this phone...

  I said in my last post that it's my first smartphone, and I'm having some problems with it.

  I played one of the videos stored in my phone, now it won't let me play all videos, he invites me this "device media processor is busy"...

  Also, I noticed this evening that I have no sounds for calls incoming, texts, etc... I went to try and ' change ringtones and it keeps telling me "invalid ringtone selected, please make another selection '.» But the thing is, is that these are the ringtones to the phone is equipped with? Has anyone seen this before or have any solution?

  Hello

  The file type is not listed as a media format supported for the 9670.

  Thank you

  Bifocals

  Support for the formats of media on the BlackBerry Style 9670 smartphone

• Problem blackBerry Smartphones with SMS notification on my 9780

  My Bold 9780 has started reading my SMS messages aloud. It's very irritating, especially if I'm sitting in a meeting!

  He only reads TEXT messages and emails not.

  I know I must have changed a parameter by mistake, I can't find this function in the menus to turn it off.

  Can anyone help please?

  Spin the 6.0.0.706

  Thank you

  Hello becon1417

  To clarify, when you receive a new text message he read your text message, to the right!

  If it is then can you confirm if you have installed any 3rd party app that does this, you Homescreen go to Options > device > application > locate and delete such a request.

  KB10040 : How to view or delete the application installed on a blackberry smartphone

   

  Or let us know if I misunderstood your message.

• Problem blackBerry Smartphones with the synchronization with Outlook and Desktop 7.1

  Since the upgrade to Blackberry Desktop 7.1 I now have problems of synchronization.  He performs a backup with no problems.  It then passes through the conflict process and synchronization between the computer and the device report.  After selecting the how, I want to resolce the conflict he then continues with synchronization and the new window with folders that must be synchronized.  When I click on synchronize then try to sync and ends approximately 30%, before an error is reported.  "CRTranRec: GetLinkedRecordId: Invalid linked record Id" appears when you synchronize with the BlackBerry Desktop Software

  Try with Blacberry desktop 6

  It was ok for me

  link

  https://swdownloads.BlackBerry.com/downloads/contactFormPreload.do?code=25DF35DE87AA441B88F22A6C2A83...

• BlackBerry Smartphones with Blackberry world App error questions (80002)

  Its been a while since I updated my blackberry torch from 7.0 to 7.1 and after the update, everything seems to work fine except the AppWorld. Whenever I try to open Appworld it says it needs a Blackberry, I would update and then the error message "Blackberry I have failed to install. Please try again later (80002) plus". It will not update via WiFi or after several reboots.

  BIS is essential in your phone model! You should consult your telephone service provider

  you are new to the BlackBerry smartphone?

• BlackBerry Smartphones BB app world does not appear on new Torch 9850.

  Blackberry app world is not installed on my new torch. I tried to go to the website of bb to download, but I can't find anything on how to download app world. I already tried a reload of the operating system. Help, please.

  If you have a hardware problem, then nothing what to do with the software or operating system will not help. But, at a distance of the internet, there is no way to really diagnose a hardware problem... rather, only to guide you to things to try which will govern the other causes, leaving only hardware like your the most likely cause. See how news of the device is for you, you can not cope and return instead of your place of purchase for formal support and (hopefully) replacement.

  But, if you want to try, then I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you want to try at the OS level, then the easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry smartphones download app world: error 905

  Hey you all!

  I recently got my new blackberry bold 9790 and I used to be very happy about it until I realized that I can't not all apps...

  This all started when I noticed that I couldn't open the icon installed world on my blackberry. I then uninstalled the program and I wanted to download a new one online. but it does not work: I can not download it via USB, so I try via my mobile phone access to the internet. the download starts but at the end of the day, there is always an error pops up: error 905.

  You have ideas to solve my problem and that the world of the app? Thank you very much!

  Hello and welcome to the community!

  I find no reference to the "905" in the KBs public... You may search with more parameters to find something useful:

  • http://BTSC.webapps.BlackBerry.com/BTSC/microsites/microsite.do

  Please try a hard reset: turn on, remove the back cover and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  In addition, you can try this sequence:

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  You can also try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, thinking... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was. You can also try install AW so only in safe mode.

  Good luck and let us know!

• Help of blackBerry Smartphones that apps on my Blackberry Curve 9360 were gone after complete wiping!

  I'm wiping yesterday and when I checked on my "device" option, the "battery" option was missing, where I can choose the level of my light screen. Another thing, it is that my 'analysis of the BB device' were like a stethoscope icon, but after you wipe, the icon changed into a black rectangle with a question in the middle of the matk. Whence this 'battery' device option missing? How do I get him back? If it cannot, how should I do if I want to put my light svcreen level? And I can delete this now rare device monitor 'BB' since I can't find the button Delete like other apps? HELPPPPPP! Thanks a lot for the answers!

  Hello!

  Based on your description, I would recommend a full reload of the operating system. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  Note that all the apps add-on indeed went from the device... a WIPE is very obedient and removes the add-on apps. Reference:

  • Article ID: KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  Good luck and let us know!