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• BlackBerry software Updating BBM channels using Blend

  How you update BBM channels using mixture.

  I don't see any option to do my mixing desk application.

  Hi @ashesuk

  Mixture of blackBerry cannot you update or a manage a BBM channel, you can use it to join and view other channels BBM. Update\manage a BBM channel, use BBM on your device, or the website manager of channels of BBM.

  Thank you!

• Smartphone Blackberry 8700 blackBerry e-mail account

  I just got a Blackberry 8700 and have a Vodaphone SIM PAYG. When I try to add my email account, I just a choice between:

  I want to use a professional email with Blackberry Enterprise Server account

  I want to skip the email configuration

  I tried Googling and follow the advice to download the BIS software. I found on the BlackberryFAQ website software downloads and downloaded what I thought was the right package for my platform. but when I tried the installer from the PC it says there was no software included.

  What should I do? Do I need a BIS account, provider of services?

  Any help appreciated.

  Mike Davies

  Hello and welcome to the community!

  To use the exclusive services of BB (including the ability to Push email, BBM, etc), you must have an adequate data of your carrier plan. Carriers BIS (BlackBerry Internet Service) host for their BB users. In general, BIS is not available through generic data plans. Several ships make stop what is needed the Blackberry data plan. Whatever they call it, it is the carrier that delivers BIS users of BB - contact - the for assistance. Once you have a compatible BIS data plan on your BB (fees regardless of your carrier will charge, btw), your exclusive services BB will work (for example, you will have a staff/Internet Email added to the email Setup Wizard, your BBM will work, etc.).

  • http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

  With hundreds of carriers in the world, each with dozens of different data plans it is impossible to say that any plan service could actually expressly provide for. Only carriers can answer this question. The best thing to do is to decide what services you want and then talk to your carrier about obtaining a data plan that allows what you want (to them).

  Good luck!

• How can I actually talk to support multiple issues with multiple devices (software, hardware, account of the question?

  How can I actually speak to technical support issues to nulitple with multiple devices (software, hardware, account problems,) I have a touch screen of hp with windows 7 Home, Ipod, home router wireless, boost, WiFi, wii, etc.... Problems with windows live net Passport vs msn Id, problems with zune vs itunes and windows media that nobody wants play nice together.

  My touchscreen notes will use only a google account, music another program, and of course until recently google was not an option on the windows phone. of course if I'm going now that I'll lose all the games and music. His tent so frustrating of any help, that nobody seems to know how often these devices and programs interact (or care) HP has been of little use, even for my provider windows, microsoft, living cells and zune etc...

  All the changes that took place this last month will help but gets boring. I consider myself pretty computer savy, but maybe not, should not this difficult. I realized about a year ago I would have hired a technician but it seems immpossible to find someone who knows enough about all of the equipment and software to really do some good. My Hp touchscreen computer does not even play nice with their own HP printers. I really regret the time and money I spent. I could every Mac.

  All of the suggestions. Even your options do not address several problems of interaction with the hardware and software all needs of problems to adapt to a single category.

  Hello

  
  To correct the software issues run the methods mentioned below.
   
  Method 1: run the troubleshooter and check if the problem is resolved.
  http://Windows.Microsoft.com/en-us/Windows7/open-the-performance-Troubleshooter
  
  Method 2 : run a SFC (System File Checker) scan and see if the problem occurs.
  http://support.Microsoft.com/kb/929833
  
  Method 3 : run Clean boot and check if the problem persists.

  
  To help resolve the error and other messages, you can start Windows XP, Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  
  Note: follow step 7 to reset the computer to start as usual after the boot process.
  http://support.Microsoft.com/kb/929135

  To solve the problems related to Windows Live and MSN to check the links below on contact.

  
  After the question in the links below
  http://support.Microsoft.com/kb/940784
  http://windowslivehelp.com/
   
  To solve the problems related to the HP touch computer
  
  Update the HP touch drivers from the manufacturers Web site.

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  If you need to talk to a Microsoft technician, then you can check the link below http://support.microsoft.com/kb/295539

  
  Hope that helps.

• BlackBerry software not able to download Blackberry link

  Hello

  Last week I bought my Q10 (from Orange/Romania) and downloaded Blackberry Link (for Mac OS)

  I installed and used with my phone just fine.

  Yesterday, I had some problems with my phone and reinstall the OS. After that, she refused to connect to Link of BB somehow.

  After several attempts to get it working, I uninstalled Blackberry link and remove the software in order to download again.

  But surprise, when I press the button to download the BB link again, I received the following message (that I had last week when I downloaded the BB link for the first time):

  We're sorry...

  This software download is not yet available in your country for regulatory reasons. Please check for future availability.

  Please let me know what I did wrong. It is odd that the link is not available in a country where BB phones are available from the mobile operators.

  Thank you

  Cosmin

  Hey cosminium_10.

  Welcome to the community of BlackBerry Support Forums.

  There was an investigation into intermittent problems with the software download link from BlackBerry.com BlackBerry which took place yesterday.

  This problem has been reported as being solved by our internal teams and should now be available for download again. If you still receive the error message that it is not available in your country, please try to reload BlackBerry.com in your browser by pressing Command + Shift + R on Mac, or CTRL + F5 on Windows. You can also try clear all the cache of your browser, and then restart the application.

  I hope this helps. Please let me know if you still have problems to download the BlackBerry.com link BlackBerry software.

  See you soon.

• BlackBerry Software Desktop software components must be installed?

  Hey guys,.

  I'm going up to his presentation of the latest BlackBerry software link, which is now called BlackBerry Desktop Software. After you download the .exe file and run the regular configuration, it contains several components such as link, mix and device drivers.

  I am talking about the software for one e.g. Z10, Q10, jump etc (BB10 OS devices)

  Because we use and to use the mixture, I want to extract this component and only the deployment of others.

  Now, I am faced with different .msi files and I am trying to figgure on which of them are really necessary.

  There are:

  -BlackBerryDeviceManager.msi

  -BlackBerryCommunicationManager.msi

  Of course I could install the connection, connect a BlackBerry and see what happens (with one of these above probably nothing)

  Then install the Device Manager and check aso again... until it works

  BUT I want to know which of the above is required for what service.

  If someone out there who knows?

  Thanks in advance!

  Uh, I figgured out, both mentioned components are needed and a more:

  In conclusion, if you want to have a job entirely BlackBerry link, you must have the following components:

  -BlackBerryLink.msi

  -BlackBerryDeviceManager.msi

  -BlackBerryCommunicationManager.msi

  Each of them is the regular installation in the following directory:

  -Cache C:\ProgramData\Package

  Hope that help anyone ;-)

• Link to black berries for blackBerry software

  Hi can the blackberry software download link, the broser is delivered with following error message

  • Sorry, you have encountered an unexpected error, please contact [email protected] with error code (9002).

  wonder if anyone can let me know how to fix it,

  concerning

  Carlos

  @TyW Yes it works now, yesterday, sometimes it worked and sometimes it didn't.

• Link blackBerry problems blackberry software

  Earlier this week my blackberry software is no longer connected to my USB connected playbbok.  Today, it didn't connect to my Q10.  She is also not connected and all attempts will fail to connect.

  I reinstalled connected link Q10 and 1/2 hour later it is appeared and sunched, but also showed the error that it couldn't connect wirelessly.  Still does not see playbook, even if the playbook says that it is connected.

  If something has changed.  Old and new versions of link are the same - 1.1.1.32

  It worked OK before including wireless.

  Finally solved my problem by uninstalling with REVO uninstaller and then reinstall again. Previous registry entries have been properly cleaned this time around it seems!

• BlackBerry Smartphones Can I use BlackBerry software with version numbers > = 4.5

  I have the BB Curve 8320. Can I use BlackBerry software (Blackberry JDE, Director of office of BB, etc) with the version numbers > = 4.5 for my device.

  Yes, you can.

  Alternatively, you can use Desktop Manager version 4.6 and 4.7

• Re-setup of blackBerry Smartphones Blackberry software

  I had installed the Blackberry "BOLD" software on my computer, but as I already had a Treo 680 and not Outlook on my computer, I uninstalled the Blackberry software.  Installed Microsoft Outlook, and as I reinstall Blackberry software I received a pop up stating that... The system administrator has set policies to prevent this installation.  This is after I had received another pop up window... This Setup will perform an upgrade of ".". Do you want to continue? When the InstallShield Wizard has started, that the other pop-up window appeared.

  I am very new to the Blackberry.  These messages would be the result of once after having installed the software it is possible to install only one time on the computer?

  Hi wranglehurst and welcome to the forums!

  You wrote:

  "he had installed the Blackberry"BOLD"software on my computer.

  Are you talking about the desktop software manager or the device OS for you "BOLD"?

  If it's desktop software use this procedure to ensure that you get a good installation

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...

• BlackBerry Smartphones email accounts disappear and cannot log in settings

  for the second time now, my email accounts are gone... very annoying, but this time I can't even return in the parameters, he claims, there are no accounts, but when you enter the menu to add new accounts must connect to my hotmail account, who then won't work, saying "cannot continue this session."

  Hey, a few questions.

  On-screen connection management > Services status on the line of BlackBerry Internet service: what is the status?

  On the home screen, upper right corner, which is the signal indicator here?

  You can try this, to change the method of logging into your BIS account?

  Article ID: KB14378 How to change the connection mode for a BlackBerry Internet Service account

  Now, if this does not work and that you can not create a BIS connection, you must call cable & Wireless and ask them to push you the books of service for your device.

  You must ask them to ensure that you have the BlackBerry data Plan on your mobile account, and that your IMEI/PIN are on your account for this device.

  IF still nothing, you should ask them to bring this problem to a support technique level RIM.

• Not currently accessible blackBerry Smartphones email account from your blackberry device

  Not currently accessible by your BlackBerry email account, so you can experience a delay in email delivery...

  I.E. I can't get an email on my bb for this account.  But my other emails come very well.

  Help!

  Hi and welcome to the Forums!

  Here's a knockout who deals with this error:

  • KB05255 Associated e-mail account is no longer accessible by your BlackBerry Internet Service account

  I hope that it contains something useful!

  Good luck and let us know!

• Smartphones blackBerry how to change the connection mode for a BlackBerry Internet Service account on my 9700

  Got my first BB is the 9700 and I believe that my company doesn't have not BES, I must connect on my BIS via a computer to set up my work email (Microsoft Exchange Server). After having read about it and try, I get an error message on the Web site of my provider which basically means that I need to change the connection mode for a BlackBerry Internet Service account. I checked the site Web of Blackberry and the instructions do not work for my 9700. Can someone help me please?

  Thank you very much

  Buskroth

  the link provided should have addressed your question, if you "can't get there from here" - I would suggest that you contact your carrier because they need to move your account password enabled allowing connect you via a non - BB browser to set up your BIS email setting...

• Return option Smartphones Get blackBerry - "I want to use a professional email with BlackBerry Enterprise Server account"

  Hello

  I have a Virgin Mobile USA blackberry.  When I go to the Setup Wizard - configuration of e-mail the only option I get is "I want to create or add and address e-mail.

  How can I get another option that says "I want to use a professional email with BlackBerry Enterprise Server account" back?  This option was there before I activated the phone but is over now.  No email account have been setup yet.

  I try to use this phone with a business account.  I have my Enterprise Activation password, but I have no place to go.

  Thank you

  Scott

  Hi and welcome to the Forums!

  Have you tried here:

  • Homescreen > Options > Advanced Options > Enterprise activation

  scott852 wrote:
  This option was there before I activated the phone but is over now.  No email account have been setup yet.

  That being said, I think that your carrier, your account does not BES. If the mentioned above is not in your menus, and then threatened to confirm. I suggest that you only contact your operator to make sure you have a BES account at the level of their share.

  Good luck!

• BlackBerry Smartphones BIS account suspended or disabled

  Hiya,

  I recently bought a "BOLD" 9700 Sim nine against a reputable retailer and not a carrier. Since my rate existing with O2 UK through Carphone warehouse did not have a blackberry service, I called them up to add the service. I was advised to record my PIN on O2email.co.uk, and I did. A few hours later I tried to use internet on my bold 9700 and it worked even though I wasn't too sure if BB service was conducted at that time. later that day it stopped working and since I was not able to use BB services. I called CPW and they said blackberry has been active out there. I've rechecked by trying to connect to O2email.co.uk and I threw with this msg "Your BlackBerry® Internet Service account is suspended or disabled." Please contact O2 UK". I told them but they keep saying to restart and I have done a million times. This is really frustrating as I'm unable to check my e-mail or use the services bb online. It's a new phone and I registered it successfully for the BIS online. I don't understand the reason why my account has been disabled. Please help me... ?

  Thank you

  Hello!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come):

  (1) registry HRT

  • Homescreen > Options > Advanced Options > host Routing Table > (it matter little what line is current) > sign up now

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should communicate with your carrier.