BlackBerry software is there any REP RIM here? They have noticed what is happening? I can't move the Z10 to Q10 data

Is there a representative of RIM here?
I know it's a common problem, I see a lot of forums, here, crackberry and many others still problems with a link to BlackBerry.
1. I can not switch device of Z10 to Q10, 1 he says my old software a Q10, I've updated to the latest, now it says please make sure that my device is connected and try again, I press Retry and still failed to detect (to restore the data from backup Z10 to Q10) other than that, it can detect my Q10.
2. in order to restore the backup data, you must connect on BlackBerry ID first and it makes your BBM contact transferred without the others, contact, SMS, calendar, notes, alarms, settings, etc. I think back to the Z10 and subsequently all my cats opened in Z10 simply disappear, I still important chat with appointments, addresses, price negotiation, hotel reservations, argh it of frustrating because whenever I wanted to again restore device, it will ask you to log in again, and how is it going to decide who is my PIN valid across my BBM contact if I keep switching like that device back...

Why can it not be like the old days of the OS 4, 5, 6, 7 and 7.1?
Where we can make full or partial backups and restore it on any device and any OS?
Did not have a proper test and research before releasing OS10 and link to BlackBerry on the market? (This question goes to the RIM Rep wherever you are)
If you want to make all your clients run away because that your software and have problems, you did

It's my last bad experience with BlackBerry before OS10
Laughable poor camera on 9900 I cannot take pictures of receipts and documents, and I have to charge 3 times per day (this is supposed to be a 'mobile phones'? I'm always done with flat battery when I'm mobile, and I stuck on the charger for hours waiting to load)
And now this... Come on do RIM, something please we really like your device...

I like most of the devices are 9700 and 9780, with the exception of the Office Manager who is not the automatic text backup. Great camera, battery life.

BTW I'm using the latest version of link but still cannot restore data.

Hello

virtue says:
Is there a representative of RIM here?

Note the banner at the top of most pages on this site:

This site is not a channel for any official communication with, climb in, nor the official BlackBerry support, for any purpose.

virtue says:

Why can it not be like the old days of the OS 4, 5, 6, 7 and 7.1?

For BB10 was not an evolution of BBOS... it is completely new, and unfortunately they do not take all considerations of preliminary design and use them when they created BB10 and he has associated with sets of tools.

virtue says:

Where we can make full or partial backups and restore it on any device and any OS?

This feature, well as requested by many, has not been implemented. It is impossible for anyone here to know if/when it will never be so.

It seems that the rest of your post was for most of the comment or directed to a public not in this community of user-to-user public, so I'll just leave those alone.

Good luck!

Tags: BlackBerry Smartphones

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