BlackBerry update 10 Z30 receive not 10.3.1

I bought a unlocked Z30 shopblackberry.com and have not yet received the last update.  I stay in control and keep receiving the message "you have the latest version.  I removed the SIM card and tried again but still nothing.  Anyone know of any tricks to grow on my device?

Thank you

I suggest you try the method of automatic loader, very clean and very energetic:

Beware that it is completely destructive... the device will be 'as new'... None given, no apps, no accounts, etc. Remember you first take a full backup, as well as make full manual documentation of applications, accounts, configurations, etc. Sometimes a restore reintroduced corruption even sought to eliminate, and manual reconfiguration is required.

You can also use it to return to a BONE earlier if you want... you can install any level of the operating system for which you can find an auto-loader. (Hint... search the site of CB!)

Good luck and let us know!

Tags: BlackBerry Smartphones

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