BlackBerry voicemail Q5 msg to light but no msgs

Hello.  When I turn on the Q5 I get an icon of the voicemail on the hub.  When I call the voice mail, there is no message, and when I finished the call, there is still an icon of the voicemail on the Hub showing a message.  Don't know how to clear this icon.  Any suggestion is welcome.

Hello

The typical process to follow in this case is:

  1. Else your mobile, dial your mobile number
  2. Do not answer this call on your cell phone
  3. When he rolls to the voicemail, please leave a short message
  4. Wait until a new indication of voicemail comes on your mobile
  5. From your mobile, call your voicemail box and listen to / delete the message that comes from you leave

That usually clears a "stuck" VM indicator

Good luck and let us know!

Tags: BlackBerry Smartphones

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