BlackBerry Blackberry Storm Smartphones - does not light (red light)

Hi all

Recently, I dug my Blackberry Storm out of his box and tried to use it again. Unfortunately, it not light.

I can plug it into my computer (Mac) and the red light comes on. He will stay on until I open the Blackberry Desktop Manager how the phone starts a cycle of rebooting. Every now and then it stops on a symbol of the battery with a slash through it (are there no battery in the phone), but the second, I try to connect to it via the Blackberry software it restarts again.

I tried the JML encoder or whatever his program called and every time it tries to connect to the phone, the phone restarts.

This is as far as I know:

Carrier: Verizon

Phone: Blackberry Storm (to 2008)

Computer: Mac

Program: Blackberry Desktop Software 2.4.0 (Build 17)

My phone is out of warranty and since he began to send me in trouble in 2009 I switched to Android. I've never had a problem with Android, so I forgot to go back and see what was wrong with my Blackberry. I hope someone can help out me. I can't really 'take to verizon' because their solution is swap out today just for a working one, but since it's out of contract. / warranty, they will tell you simply throw me. I live in Los Angeles, perhaps someone someone actually knows phones Blackberry of PATCHES. I know it's a new idea.

Thanks, I hope someone can help!

In your situation, a 507 is actually a good thing... 507 means that the BB has no OS installed in it, but at least it turn on now.

I don't know how do to recover it through MAC... all of the stuff I know applies to the PC. You might find some MAC-specific help in our MAC-specific forum:

  • supportforums.BlackBerry.com/T5/Desktop-Software-for-Mac/BD-p/blackberryformac

Everything what I've heard, none of the stuff to get over this is for MAC, so if you have access to a Windows PC, you can perform the following procedure, which removes as "automatic" search/download OS that fails on your MAC and replace it with what you control:

1) uninstall all the BB OS packages from your PC,

(2) make sure you have the BB Desktop Software already installed

(3) download and install to your PC, the BB OS package you want:

4) remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

(5) run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

You may also use these tips:

Good luck and let us know!

Tags: BlackBerry Smartphones

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